Education Management, 101-500 employees
Less than 6 months
“Efficient and to-the-point”
Pros
What appeals to me most about this system is the easy design for each user. In addition to providing a logical contract storage system, it is easy for me as an admin to control access for any user. Tracking key dates and contract terms and sending customizable reminders to selected individuals is effortless. Furthermore, it offers features for sending contracts for signatures and unlimited storage for related documents like redlines. Other systems I evaluated were either overly complex or did not meet our needs as effectively. Ultimately it has everything we want and a bit more in a system that feels very accessible.
Cons
Like any software it has its imperfections. The AI assistant has limitations and there is a learning curve for effective use. What frustrates me most is the contract list, likely related to the learning process as well. The system functions as intended, though not always as hoped but the ContractSafe team appears responsive to feedback for future enhancements and helps navigate issues within the current framework.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
Less than 6 months
“Great team to work with”
Pros
The extensive customization options available throughout the system are impressive. Particularly, the ability to create reports and views for sharing and having personalized control over adding new fields or forms without needing developer assistance is a significant advantage. The company is engaged and values user feedback, actively seeking to improve their product. They are receptive to customer suggestions for updates and respond quickly to issues, yielding positive results for everyone involved.
Cons
Some aspects of the software could improve. While the software itself is generally effective, there are features seen in other Document Management programs that are either unavailable in ContractSafe or not fully developed. Incorporating "IF - THEN" statements could be advantageous, though not essential. Summary page coding is limited to specific formats. For companies managing a larger volume of contracts, there are some challenges that smaller companies might not face. It would be helpful if the User Access Settings included more detailed information beyond just email addresses, such as users' names, access grant dates, and regional identifiers for easier bulk actions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
8
Hospital & Health Care, 500+ employees
Less than 6 months
“Helps a lot with my business”
Pros
The platform is ready to use with no integration needed with systems or networks. It is easy to navigate and to-the-point.
Cons
To date I have not found any cons with ContractSafe.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10