Total 46 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

15%

3

Stars

11%

2

Stars

2%

1

Stars

11%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Elisabeth

Legal Services, 1-10 employees

Less than 6 months

5.0
May 2022

best choice for integrated trust and accounting

Pros

Having both trust and general accounting combined with simple bank reconciliations is what makes it the best choice for us.

Cons

I noticed that it has so many tools that getting started requires a significant time investment to learn.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

M

Mohamad

Civil Engineering, 51-100 employees

Free Trial

5.0
May 2022

A solid cloud based accounting tool

Pros

For accounting needs, this is a solid tool. Its cloud-based nature is its key advantage, setting it apart from other programs in its category.

Cons

In the time I have been using it, I have not found any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mark

Law Practice, 1-10 employees

More than a year

5.0
March 2022

Great payment tools

Pros

My top features are the tools for managing the trust account and the built-in system for processing credit card payments.

Cons

This software has lived up to its promises and works very well, it does just about everything a small legal practice could need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P

Pete

Law Practice, 1-10 employees

More than a year

5.0
February 2022

User friendly with amazing support

Pros

The system is user friendly and simple to navigate. Plus the support team is amazing. I have suggested new features a few times and they often add them or show me an existing way to do what I need. In short it does everything it promises and I am very happy with it.

Cons

Getting the hang of it took a little while but I was new to this kind of system. Now that I am used to it so the layout makes sense. Their support team is amazing too and they also have helpful videos that walk you through common issues.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

N

Nirvikar

Law Practice, 1-10 employees

Less than 6 months

5.0
January 2022

Simple to operate from anywhere

Pros

CosmoLex software is simple to operate, I can log in from any location and the support team provides excellent help.

Cons

The pricing feels a bit steep for a solo practitioner or a very small firm like mine.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

KB

Kevin B.

Legal Services, 1-10 employees

More than a year

1.0
January 2022

Useless without basic functions

Pros

I really value the seamless connection with OneDrive for documents and the built-in system for handling all our billing.

Cons

As per me the core parts of the program were practically useless because they were missing some very basic, essential functions.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

5

Functionality

1