Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Laurie

Accounting, 1-10 employees

Free Trial

5.0
March 2025

Great product but needs flexible pricing

Pros

I must say it is a great product for reaching clients who are not local and cannot visit the office in person. Plus getting three free documents every month is a great deal and gives you a real chance to decide if it's right for you.

Cons

My business only needs people to sign documents during tax season or a few months a year and most of my clients are local. So I asked about pricing and explained I would only need it occasionally but I didn't get a clear answer on whether I could pay just for the months I actually use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Utilities, 1-10 employees

Free Trial

4.0
March 2025

simple to operate with great editing tools

Pros

What stands out to me most is the remarkable ease of use, it's incredibly intuitive right from the start. The editing toolkit is equally impressive, giving you complete creative control to refine and perfect your documents with precision and flexibility.

Cons

It would be great if they offered more variety in their templates and overall visual themes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Luke

Professional Training & Coaching, 1-10 employees

Free Trial

5.0
March 2025

fairly easy to figure out

Pros

Uploading a file and sending it for a signature is very simple and easy to figure out.

Cons

I'm still getting familiar with everything, but so far I haven't run into any major issues

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anthony

Computer Networking, 1-10 employees

Less than 6 months

5.0
March 2025

an amazing user friendly tool

Pros

The whole platform is very simple and was not difficult to understand at all.

Cons

I did not come across anything that I particularly disliked during my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Noemi

Writing and Editing, 1-10 employees

Free Trial

5.0
March 2025

Simple for me and my clients

Pros

Turning my existing Word file into a PDF was a simple task and my client, who is not very tech-savvy, commented on how simple it was to add their signature.

Cons

I haven't really used it enough yet to have any solid feedback

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Iva

Accounting, 1-10 employees

Less than 6 months

4.0
March 2025

fast, effortless e-signing

Pros

Sending out documents for signature is so quick and effortless and because I can show my clients exactly where to sign, the whole thing becomes a fast and easy task for them, too.

Cons

I dont have any specific feedback to share right now.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

M

Murad

Marketing and Advertising, 1-10 employees

Free Trial

5.0
March 2025

Quite simple and works perfectly

Pros

This platform is quite simple to use. Everything worked perfectly for the person signing and I got the finished document back almost immediately.

Cons

My attempt to add my own email so I could sign something failed and bounced back. It might have been due to a setting I misconfigured

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

P

Pooja

Information Technology and Services, 51-100 employees

Free Trial

5.0
March 2025

Very user-friendly with perfect alignment

Pros

It is very user-friendly, we can make changes to our files and the signature fields align perfectly on the page.

Cons

I feel like the service should focus on sending only essential emails and avoid any that feel like spam.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Amy

Entertainment, 1-10 employees

Free Trial

5.0
March 2025

A clean & simple design that works

Pros

SignWell's design is clean and simple. We just upload our file and choose what to add like a signature, a date or text boxes and it gets the job done.

Cons

No complaints but I really hope they create a dedicated mobile app soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mike

Real Estate, 1-10 employees

More than a year

5.0
March 2025

Perfect for emailing leases to tenants

Pros

My tenants get their leases emailed directly to them to sign online through SignWell. Overall it is a great product that works perfectly for this and it makes the whole process simple and efficient. Once everyone has signed, you can download a copy of the completed lease for your records.

Cons

For my specific needs, I honestly cannot think of any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Erick

Consumer Services, 1-10 employees

Free Trial

4.0
March 2025

excellent, simple & perfectly suited to my needs

Pros

the platform is very simple, the guidance is clear to follow and my overall experience has been excellent.

Cons

Well, for what I use this platform for it works perfectly. I haven't faced any problems yet

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

I

Ishan

Information Technology and Services, 1-10 employees

Free Trial

4.0
March 2025

well-designed free plan to test features

Pros

We can test out all the features on the free plan. The interface is also well-designed and not difficult to navigate.

Cons

You cannot set up a reminder for yourself if a contract remains unsigned after a certain time which I did not like.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

S

Sagi

Management Consulting, 1-10 employees

Less than a year

5.0
March 2025

fair pricing

Pros

The user experience is friendly and simple, the pricing is fair and I find the features practical without being overly complex.

Cons

It is missing a few tools that other services have like live proposal links that we can edit after sending, similar to what DocuPanda offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L

Lucia

Sports, 1-10 employees

Less than 6 months

4.0
March 2025

fast and simple process for contract signing

Pros

Using all the essential tools to send a contract out for signing is a fast and simple process.

Cons

Everything about it is good as sending a contract out was a smooth process for me, with no problems or obstacles.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

A

Alexey

Retail, 1-10 employees

Free Trial

4.0
March 2025

Much simpler than other services

Pros

It is much simpler than other similar services, it is incredibly easy to use, speeds up getting documents signed and helps me keep everything neatly organized.

Cons

The free tier has a monthly document limit and it locks more powerful tools behind a paywall. Plus I would also be thrilled to see more connections with other apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

7

B

Beata

Education Management, 1-10 employees

Less than 6 months

4.0
March 2025

Quick and effortless to get started

Pros

Setting up my account and sending my first documents out for signature was a quick and effortless process that felt completely seamless.

Cons

Making changes to a document after we have already uploaded it is not a very simple process.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

K

Kevin

Computer Software, 1-10 employees

Free Trial

5.0
March 2025

replacing viewed documents is impossible

Pros

Right from the start, the process felt user friendly and easy to understand. I also had a great experience with the chat support when I ran into a small problem. Plus the free tier is a wonderful way to build trust in what the system can do.

Cons

I could not replace a document that the recipient had only viewed. My only option was to cancel the entire signing process and start over from scratch with the new file.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

H

Hiba

Biotechnology, 1-10 employees

Free Trial

5.0
March 2025

So convenient and easy to use

Pros

It is so convenient and easy to use. To be honest I absolutely love it.

Cons

The free trial only lets us get three documents signed which is expected but I wish the limit was not this short.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Payzley

Construction, 1-10 employees

Less than 6 months

5.0
March 2025

very simple for my clients to use

Pros

The signing process is so easy for my clients, no one has ever complained about having to sign documents I send them

Cons

I would like having more options for customizing the fields when I add them to a document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sammy

Real Estate, 1-10 employees

Free Trial

5.0
March 2025

Pretty perfect tool

Pros

SignWell software is pretty simple and placing different fields into a document is a simple task.

Cons

To be honest I did not run into many problems at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10