
HelloSign Reviews
Total 50 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars18%
3
Stars14%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Raffaele G.
Photography, 1-10 employees
Less than 6 months
“pricey options exist
Pros
It's pretty easy to use and it seems interactive. No complaints here!
Cons
It's pricey and there are definitely cheaper options out there that offer similar features.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
8
Functionality
7
Josie M.
Health, Wellness and Fitness, N/A employees
More than a year
“simple signing�. no issues
Pros
I like how simple it is to upload a document and add a signature. It's awesome to have clients sign contracts this way instead of printing, signing and scanning them.
Cons
I honestly can't think of any issues right now. Everything's been smooth for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David C.
Education Management, 51-100 employees
More than a year
“best features but slow and out of sync
Pros
It has many of the features that usually require a digital signature, like the ones you'd often use in Adobe Acrobat.
Cons
It feels a bit slow and takes quite time to finalize a secure document. I also had at least one instance where things were out of sync for a whole day, probably because it's cloud-based.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Winnie N.
Events Services, 1-10 employees
More than a year
“friendly sign-in but complicated permissions
Pros
Signing into hellosign is easy and user-friendly. The whole process is smooth and issue free.
Cons
If you have a lot of shared folders with different people or teams, managing permissions and tracking changes can get pretty complicated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Roshish S.
Information Technology and Services, 51-100 employees
Less than a year
“Budget-friendly with great alerts
Pros
Its simplicity and budget-friendly pricing make this software exceptional. The audit trail feature is fantastic...it keeps a record of all document transactions. Automated alerts and reminders make sure no one misses anything and once a document is fully signed, everyone gets notified and sent their copy.
Cons
I wish there was a Microsoft Word add-in so I could sign documents directly from Word without having to log into the website and upload the document every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Information Technology and Services, 51-100 employees
Free Trial
“New features are great
Pros
I've already liked my experience with it and this new feature is definitely a welcome addition!
Cons
interface is too technical...it could be a lot more user-friendly and pleasant.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ando R.
Luxury Goods & Jewelry, N/A employees
Free Trial
“Syncs across devices with slow customer service
Pros
You can sync it with your devices for easy access and backup of documents or contracts. Plus, you can sign your files right from there which is super convenient.
Cons
On the downside, the customer service is not very responsive which can make things a bit harder to use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
7
Paruhang R.
Computer Software, 11-50 employees
Less than a year
“Fast, secure and pricey
Pros
It's a fast and easy tool for signing documents securely. Couldn't ask for more.
Cons
It's an amazing product but the price might be high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Monika N.
Hospitality, 51-100 employees
Less than 6 months
“love their support
Pros
the navigation is super easy and its not expensive either. If you need help, customer service is always available to assist you.
Cons
My company got a free trial and after that, we signed the agreement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Issifou S.
Real Estate, 11-50 employees
Less than 6 months
“Saves time with signing
Pros
I love how easy it is to use. It really saves time with electronic signatures and I appreciate that a lot.
Cons
the customer service is not very responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10