Total 50 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

18%

3

Stars

14%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RG

Raffaele G.

Photography, 1-10 employees

Less than 6 months

3.0
October 2023

pricey options exist

Pros

It's pretty easy to use and it seems interactive. No complaints here!

Cons

It's pricey and there are definitely cheaper options out there that offer similar features.

Rating Distribution

Ease of use

9

Value for money

5

Customer Support

8

Functionality

7

JM

Josie M.

Health, Wellness and Fitness, N/A employees

More than a year

5.0
October 2023

simple signing�. no issues

Pros

I like how simple it is to upload a document and add a signature. It's awesome to have clients sign contracts this way instead of printing, signing and scanning them.

Cons

I honestly can't think of any issues right now. Everything's been smooth for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC

David C.

Education Management, 51-100 employees

More than a year

3.0
October 2023

best features but slow and out of sync

Pros

It has many of the features that usually require a digital signature, like the ones you'd often use in Adobe Acrobat.

Cons

It feels a bit slow and takes quite time to finalize a secure document. I also had at least one instance where things were out of sync for a whole day, probably because it's cloud-based.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

WN

Winnie N.

Events Services, 1-10 employees

More than a year

4.0
October 2023

friendly sign-in but complicated permissions

Pros

Signing into hellosign is easy and user-friendly. The whole process is smooth and issue free.

Cons

If you have a lot of shared folders with different people or teams, managing permissions and tracking changes can get pretty complicated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

RS

Roshish S.

Information Technology and Services, 51-100 employees

Less than a year

5.0
October 2023

Budget-friendly with great alerts

Pros

Its simplicity and budget-friendly pricing make this software exceptional. The audit trail feature is fantastic...it keeps a record of all document transactions. Automated alerts and reminders make sure no one misses anything and once a document is fully signed, everyone gets notified and sent their copy.

Cons

I wish there was a Microsoft Word add-in so I could sign documents directly from Word without having to log into the website and upload the document every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 51-100 employees

Free Trial

4.0
October 2023

New features are great

Pros

I've already liked my experience with it and this new feature is definitely a welcome addition!

Cons

interface is too technical...it could be a lot more user-friendly and pleasant.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

AR

Ando R.

Luxury Goods & Jewelry, N/A employees

Free Trial

3.0
September 2023

Syncs across devices with slow customer service

Pros

You can sync it with your devices for easy access and backup of documents or contracts. Plus, you can sign your files right from there which is super convenient.

Cons

On the downside, the customer service is not very responsive which can make things a bit harder to use.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

7

PR

Paruhang R.

Computer Software, 11-50 employees

Less than a year

4.0
September 2023

Fast, secure and pricey

Pros

It's a fast and easy tool for signing documents securely. Couldn't ask for more.

Cons

It's an amazing product but the price might be high.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

MN

Monika N.

Hospitality, 51-100 employees

Less than 6 months

5.0
September 2023

love their support

Pros

the navigation is super easy and its not expensive either. If you need help, customer service is always available to assist you.

Cons

My company got a free trial and after that, we signed the agreement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IS

Issifou S.

Real Estate, 11-50 employees

Less than 6 months

5.0
September 2023

Saves time with signing

Pros

I love how easy it is to use. It really saves time with electronic signatures and I appreciate that a lot.

Cons

the customer service is not very responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10