Jack S.
Facilities Services, 500+ employees
Less than a year
“Easy electronic signatures with clear tracking
Pros
Sending, tracking and managing electronic signatures is super easy. The audit trail and status notifications make it clear where the document is in the process.
Cons
the customization options for workflows are limited for my liking. If I want to integrate it with my internal systems, it feels like I might need to do some extra setup.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Rama A.
Design, 11-50 employees
More than a year
“Simple and efficient signing
Pros
It's really simple to send contracts and get them signed without endless back-and-forth emails. clients don't have trouble with the interface which saves time and avoids confusion. everything stays organized and accessible once the documents are signed.
Cons
As a solo freelancer, the pricing can be high if I am only using it occasionally. Also, the customization options for templates are not as flexible as I'd like.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ashli W.
Education Management, 11-50 employees
Free Trial
“Major issues led to missed deadlines
Pros
so easy to use. I don't have many positives to share because the negatives were such a big issue that I missed a deadline.
Cons
I actually got blocked from sending contracts once for sending out too many like 10-14 contracts at once. Apparently, that's a red flag for spamming.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
2
Functionality
5
Natascia V.
Writing and Editing, N/A employees
Less than 6 months
“works for simple needs but lacks customization
Pros
The rate is low especially if you just need a signing service without integrating with a bunch of other tools. the system is simple to learn and use.
Cons
Its missing some customization options like adding branding and sometimes the interface can be buggy. Managing workflows can get a little annoying too.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Sunil B.
Retail, 1-10 employees
More than a year
“Flexible security features
Pros
security features are flexible with encryption and two-factor authentication which really put my mind at ease especially with all the digital security threats out there.
Cons
biggest downside for me like with a lot of other tools, is the cost. If you are doing a high volume of signing, it might not feel like the best value.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Radwan E.
Financial Services, 1-10 employees
Less than a year
“good app but not accepted by lenders
Pros
app was simple to use and did exactly what I needed. It let me send out the Privacy Consent to both single and multiple directors without any issues.
Cons
It was not accepted by a lot of lenders and I had a pretty bad experience with the service. Plus, it felt pretty pricey for what it offers.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Valentina M.
Building Materials, 51-100 employees
More than a year
“Stress-free signing
Pros
i love how it automatically saves documents after I sign them. It has a secure document vault to keep things safe before and after signing. The file-sharing function makes it easy to share documents and the interface is fast and user-friendly making signing documents simple and stress-free.
Cons
honestly it never disappointed me. It's so easy to use and there's really nothing about it that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather T.
Hospital & Health Care, 11-50 employees
More than a year
“easy to use but limited free plan
Pros
It is known for its ease of use and clean interface making it super simple to send and sign documents.
Cons
One downside is that the free plan does not offer much..it only lets you request a few signatures per month which is not enough for heavier use.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
7
Functionality
8
Dennis E.
Internet, 51-100 employees
Less than a year
“Simplicity makes it easy
Pros
Simplicity of this product makes it incredibly easy to use even for those who are not familiar with it. personally, I've found that the simple design creates a smooth experience for anyone.
Cons
I don't have any major dislikes at the moment... it does the job just fine. If I had to pick something, I'd suggest adding a short tutorial video for each integration. It would make setup even smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Layla O.
Food & Beverages, 500+ employees
More than a year
“smooth and secure tool with excellent tracking
Pros
Interactive interface is what caught my attention. going through and signing documents is very easy. it also has excellent security features to keep everything safe. I love how I can send signature requests to multiple people with just one click. The document tracking feature is also great for ensuring everything gets signed.
Cons
i have been using it for a while now and I really can't think of a single thing I don't like about it. It's been perfect so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley S.
Legal Services, 1-10 employees
More than a year
“good integration with legal tools
Pros
it integrates easily with common legal tools and cloud storage platforms especially hellosign which makes it incredibly convenient to manage and organize all client files, contracts and signed documents in one place. You don't have to worry about switching between different systems and everything is right where you need it. This saves a lot of time and effort especially for legal professionals who deal with a lot of documentation.
Cons
While there are some branding options, it's still pretty limited when it comes to customizing the signer experience like adding logos, colors, or personal messages. If you are aiming for a highly branded, client-focused experience, this might not be enough compared to bigger, enterprise-level platforms.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Rian M.
Marketing and Advertising, 1-10 employees
Free Trial
“Perfect for large companies
Pros
Interface is really easy to use. Even if you are not particularly tech-savvy, it's simple to get the hang of it. I'd highly recommend it for larger companies looking to keep things professional and organized. It has all the right features to help maintain a polished, aligned process for signing and managing documents.
Cons
free plan is really limited, allowing only 3 documents per month and the costs can go up quickly when you have a team or a lot of contracts. It's a bit much for smaller plans.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marty D.
Retail, 11-50 employees
More than a year
“Quick, easy signing with no complaints
Pros
friendly and client-friendly. People don't need to go through hours of training to learn how to use it which is great. I've found that its really easy to teach others how to use the platform and the learning curve is very shallow. This makes it perfect for businesses that need a quick, efficient way to get contracts signed without any problem.
Cons
honestly... I can't think of anything I dislike. Maybe it would be cool if there was a feature that lets clients sign from my computer in case they don't have a laptop or phone with them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura C.
Hospital & Health Care, 101-500 employees
More than a year
“simple and efficient
Pros
The software is very easy to use making signing documents very easy. No complicated steps...just a few clicks and you are done. It's designed to be straightforward so anyone can figure it out which is great for those who need to get contracts signed quickly without any confusion.
Cons
It logs me out after a while, so I always have to log back in. Kind of annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steven B.
Media Production, 101-500 employees
More than a year
“easy signing but missing editing tools
Pros
It's a super simple way to send sales contracts out for signing and quickly get legally binding documents back. It's not only easy for us to send out but it's also super easy for clients to sign and return the documents. The process is smooth and efficient which helps keep everything moving forward.
Cons
its missing some document editing or form-building tools that other platforms, like DocuSign or Adobe Acrobat Sign, offer. Would be great if that was included.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Ashley D.
Legal Services, N/A employees
More than a year
“keeps me updated
Pros
One of my favorite features is how easy it is to add multiple places for initials and signatures. It's great to be able to clearly indicate where each signer needs to sign. Plus, I can track the progress, seeing when it was sent, when it was opened and whether it has been signed...so I am always up to date on where things stand.
Cons
Sometimes it takes longer to load my documents which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deni H.
Legal Services, 1-10 employees
Less than a year
“Smooth process & pricing could be lower
Pros
So easy to use and it helps contracts move forward much faster with much less back-and-forth. The platform is interactive and the whole process feels smooth. It definitely speeds up the process and cuts down on the amount of time spent chasing signatures.
Cons
cost is a little higher than I'd like but honestly, it's not a dealbreaker. It works well enough for what I need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Stephen B.
Financial Services, 11-50 employees
More than a year
“fast and easy document sharing
Pros
this tool makes it so easy to execute and share documents. Whether Im sharing them internally within my team or externally with clients, it's simple and fast. It ensures that everyone involved has the most up-to-date version of the document and sharing is smooth.
Cons
Integrating with my system takes a little of effort which is not the smoothest experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Renee H.
Real Estate, 1-10 employees
More than a year
“very efficient tool for doc sharing
Pros
Loveeee how easy it is to upload a variety of documents and then quickly highlight the areas where signatures or initials are needed. It's also awesome that I can create templates for documents that I use frequently which saves time. The best part is that I can send these documents straight from the platform making everything so much more aligned.
Cons
there's really nothing I dislike about the platform. It works great for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Axelle G.
Accounting, 500+ employees
More than a year
“game changer for us
Pros
the platform is incredibly easy to use and interactive. Once I started using it, I noticed a real improvement in the speed and efficiency of my document management process. It has truly saved me a lot of time and made my workflow smoother. The convenience factor is huge and it's a game changer when it comes to signing and managing documents.
Cons
Its hard to edit a document after it's been signed. It'd be awesome if they added a feature that lets me see the timeline of changes, without locking access to the document.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jolly M.
Information Technology and Services, 500+ employees
More than a year
“perfect for all businesses...
Pros
it is awesome for businesses of all sizes! It has some incredible features like email notifications and two-factor authentication. It really cuts down on the manual work needed, plus it offers a secure and verifiable signing process. The workflow automation tools make everything run smoothly which I love. Definitely recommend giving it a try!
Cons
I love that there's a free plan to test the software before committing to anything. It really helps me decide if I like it or not. No complaints from me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Becky M.
Real Estate, 11-50 employees
Less than a year
“Simple and secure signing tool
Pros
Sending documents is super easy with it. It tracks progress automatically and sends reminders when needed. I love that I don't have to do that myself! The drag-and-drop tool for signing fields saved me a lot of time too. I also feel secure knowing both the signer and I are safe sending documents through their service. they also verify the signerwhich is important for me when picking an app like this.
Cons
it's pricing is in the mid-range. I decided to go with it because I didn't want to risk security issues just to save a few bucks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Henrico E.
Hospitality, 500+ employees
More than a year
“Clear storage view with integration challenges
Pros
the storage view on it is really clear. It shows which documents still need action, so I can send reminders quickly. Plus, it saves me time by keeping recurring documents ready for reuse. collaborating with my team is easy too because everyone has access when they need it. customizing the team settings like adding names and branding, is super simple and boosts productivity.
Cons
integration is not the easiest to use. I've had to reach out to the technical support team for help a few times which can be time-consuming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
9
Dorian C.
Entertainment, 1-10 employees
Less than a year
“Fast and efficient for file management
Pros
we are big users of hellosign for file management, so it was a no-brainer to use it for contracts. It's fast, easy and efficient!
Cons
The sign-up fees are totally worth it for us since we already use it but I can see how the cost might turn some people off.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dawn E.
Automotive, 1-10 employees
Less than 6 months
“Drag-and-drop makes signing easier
Pros
I love the drag-and-drop feature in this app! It makes everything so much easier.
Cons
I might be biased, but hellosign has always been my go-to for digital signing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 1-10 employees
More than a year
“Smooth UI and secure system
Pros
UI is super friendly and there are multiple sign-up options. The smooth integration with everything is awesome, plus you get generous free storage. It's secure and reliable making it convenient for users. The whole sign-up process is smooth and the functionality is great.
Cons
Storing sensitive information on a third-party server always makes me a little uneasy about privacy. It's something to keep in mind.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Rupinder K.
Transportation/ Trucking/ Railroad, N/A employees
Free Trial
“Convenient mobile use
Pros
I can use it on my phone anywhere I need it. Super convenient!
Cons
It does not work well when my internet connection is poor or down. That can be frustrating at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kate M.
Retail, N/A employees
Less than a year
“easy digital signing
Pros
how easy it is to sign documents digitally. I work from home, so I can fill out all my personal documents without leaving the house. It helps me avoid procrastination because I can sign and send things quickly without any problem. Saves gas, time and makes signing last-minute documents easy.
Cons
honestly have no complaints. It's really easy to use and it's affordable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aria P.
Real Estate, 1-10 employees
More than a year
“Perfect for file storage
Pros
The integration with hellosign is perfect. I store all my files and forms there, so it's ideal for me. Plus you get 3 free digital signatures a month if you don't need it all the time. Thats a great deal!
Cons
field customization could definitely use some improvement. Every custom field has to be made manually and you can't save them for future use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marco M.
Information Technology and Services, 11-50 employees
More than a year
“Quick, easy signing and great value
Pros
Signing documents is quick and easy. It is affordable and it comes with great document management features. Totallyyy worth it!
Cons
I've never had any issues with it. It's perfect for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer D.
Environmental Services, 11-50 employees
More than a year
“Super easy document handling
Pros
Handling and saving documents is super easy and the whole thing is really simple to use.
Cons
do not have any issues using it. It's pretty straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jesus J.
Consumer Goods, 51-100 employees
More than a year
“secure and quick signing
Pros
I love the way it makes sending documents for signatures quick and secure.
Cons
no cons so far. It works well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica D.
Computer Software, 11-50 employees
More than a year
“Efficient and fast tool
Pros
In my job, I need tools that are efficient and fast and it fits the bill perfectly.
Cons
the one thing I don't like is that we can't change the date format. It's always MM/DD/YYwhich works most of the time but as a French company, we sometimes need to send signed documents to the French administration and they don't accept that date format.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sevasti G.
Food Production, 1-10 employees
Less than a year
“best for syncing with storage reminder issues
Pros
I liked that I could synchronize my photos between my PC and mobile making everything so much easier.
Cons
It was really annoying getting constant emails and reminders about the storage space.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
7
Benjamin F.
Insurance, 51-100 employees
More than a year
“easy signing but slow upload speed
Pros
I've used it many times to sign documents and it's really easy to get the hang of. It lets you sign documents remotely in an official and fast way, plus you can store everything post-signature which is a great feature.
Cons
the file upload speed is sometimes a little slow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Marina C.
Apparel & Fashion, 500+ employees
Less than 6 months
“very useful app!
Pros
there are many advantages but the most innovative one is being able to sign PDFs and Word documents thanks to it. You can sign documents instantly and in a personalized way. Plus, this app is super useful for organizing all your documents.
Cons
Sometimes the app freezes when I try to sign and I have to start all over again to modify the document. It's frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melissa S.
Package/ Freight Delivery, 11-50 employees
Free Trial
“Simple and powerful app
Pros
This is such a simple and powerful tool. The UI is amazing and easy to use, I love it!
Cons
Customer service is terrible. It takes forever to get in touch with someone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
1
Functionality
10
Carla C.
Real Estate, 51-100 employees
More than a year
“Neat, organized and easy to use
Pros
Everything about it is amaizng. It's super neat and organized which makes it easy to keep everything in order.
Cons
I really don't dislike anything about it. It's been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dominic Y.
Package/ Freight Delivery, 11-50 employees
Less than 6 months
“nice setup with smooth integration
Pros
Very easy to set up and integrates smoothly with Google. The customer service is also fantastic making it an all-around great experience.
Cons
Signing and faxing come with different costs and that's annoying.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Verna W.
Real Estate, 11-50 employees
Less than a year
“Convenient digital signing app
Pros
i appreciate the fact that I can send digital paperwork to get signed. It's so convenient!
Cons
its a good program but right now, I can't think of anything I'd change.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raffaele G.
Photography, 1-10 employees
Less than 6 months
“pricey options exist
Pros
It's pretty easy to use and it seems interactive. No complaints here!
Cons
It's pricey and there are definitely cheaper options out there that offer similar features.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
8
Functionality
7
Josie M.
Health, Wellness and Fitness, N/A employees
More than a year
“simple signing�. no issues
Pros
I like how simple it is to upload a document and add a signature. It's awesome to have clients sign contracts this way instead of printing, signing and scanning them.
Cons
I honestly can't think of any issues right now. Everything's been smooth for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David C.
Education Management, 51-100 employees
More than a year
“best features but slow and out of sync
Pros
It has many of the features that usually require a digital signature, like the ones you'd often use in Adobe Acrobat.
Cons
It feels a bit slow and takes quite time to finalize a secure document. I also had at least one instance where things were out of sync for a whole day, probably because it's cloud-based.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Winnie N.
Events Services, 1-10 employees
More than a year
“friendly sign-in but complicated permissions
Pros
Signing into hellosign is easy and user-friendly. The whole process is smooth and issue free.
Cons
If you have a lot of shared folders with different people or teams, managing permissions and tracking changes can get pretty complicated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Roshish S.
Information Technology and Services, 51-100 employees
Less than a year
“Budget-friendly with great alerts
Pros
Its simplicity and budget-friendly pricing make this software exceptional. The audit trail feature is fantastic...it keeps a record of all document transactions. Automated alerts and reminders make sure no one misses anything and once a document is fully signed, everyone gets notified and sent their copy.
Cons
I wish there was a Microsoft Word add-in so I could sign documents directly from Word without having to log into the website and upload the document every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Information Technology and Services, 51-100 employees
Free Trial
“New features are great
Pros
I've already liked my experience with it and this new feature is definitely a welcome addition!
Cons
interface is too technical...it could be a lot more user-friendly and pleasant.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Ando R.
Luxury Goods & Jewelry, N/A employees
Free Trial
“Syncs across devices with slow customer service
Pros
You can sync it with your devices for easy access and backup of documents or contracts. Plus, you can sign your files right from there which is super convenient.
Cons
On the downside, the customer service is not very responsive which can make things a bit harder to use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
7
Paruhang R.
Computer Software, 11-50 employees
Less than a year
“Fast, secure and pricey
Pros
It's a fast and easy tool for signing documents securely. Couldn't ask for more.
Cons
It's an amazing product but the price might be high.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Monika N.
Hospitality, 51-100 employees
Less than 6 months
“love their support
Pros
the navigation is super easy and its not expensive either. If you need help, customer service is always available to assist you.
Cons
My company got a free trial and after that, we signed the agreement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Issifou S.
Real Estate, 11-50 employees
Less than 6 months
“Saves time with signing
Pros
I love how easy it is to use. It really saves time with electronic signatures and I appreciate that a lot.
Cons
the customer service is not very responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
