
HelloSign Reviews
Total 50 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars18%
3
Stars14%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jack S.
Facilities Services, 500+ employees
Less than a year
“Easy electronic signatures with clear tracking
Pros
Sending, tracking and managing electronic signatures is super easy. The audit trail and status notifications make it clear where the document is in the process.
Cons
the customization options for workflows are limited for my liking. If I want to integrate it with my internal systems, it feels like I might need to do some extra setup.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Rama A.
Design, 11-50 employees
More than a year
“Simple and efficient signing
Pros
It's really simple to send contracts and get them signed without endless back-and-forth emails. clients don't have trouble with the interface which saves time and avoids confusion. everything stays organized and accessible once the documents are signed.
Cons
As a solo freelancer, the pricing can be high if I am only using it occasionally. Also, the customization options for templates are not as flexible as I'd like.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ashli W.
Education Management, 11-50 employees
Free Trial
“Major issues led to missed deadlines
Pros
so easy to use. I don't have many positives to share because the negatives were such a big issue that I missed a deadline.
Cons
I actually got blocked from sending contracts once for sending out too many like 10-14 contracts at once. Apparently, that's a red flag for spamming.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
2
Functionality
5
Natascia V.
Writing and Editing, N/A employees
Less than 6 months
“works for simple needs but lacks customization
Pros
The rate is low especially if you just need a signing service without integrating with a bunch of other tools. the system is simple to learn and use.
Cons
Its missing some customization options like adding branding and sometimes the interface can be buggy. Managing workflows can get a little annoying too.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Sunil B.
Retail, 1-10 employees
More than a year
“Flexible security features
Pros
security features are flexible with encryption and two-factor authentication which really put my mind at ease especially with all the digital security threats out there.
Cons
biggest downside for me like with a lot of other tools, is the cost. If you are doing a high volume of signing, it might not feel like the best value.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Radwan E.
Financial Services, 1-10 employees
Less than a year
“good app but not accepted by lenders
Pros
app was simple to use and did exactly what I needed. It let me send out the Privacy Consent to both single and multiple directors without any issues.
Cons
It was not accepted by a lot of lenders and I had a pretty bad experience with the service. Plus, it felt pretty pricey for what it offers.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Valentina M.
Building Materials, 51-100 employees
More than a year
“Stress-free signing
Pros
i love how it automatically saves documents after I sign them. It has a secure document vault to keep things safe before and after signing. The file-sharing function makes it easy to share documents and the interface is fast and user-friendly making signing documents simple and stress-free.
Cons
honestly it never disappointed me. It's so easy to use and there's really nothing about it that I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather T.
Hospital & Health Care, 11-50 employees
More than a year
“easy to use but limited free plan
Pros
It is known for its ease of use and clean interface making it super simple to send and sign documents.
Cons
One downside is that the free plan does not offer much..it only lets you request a few signatures per month which is not enough for heavier use.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
7
Functionality
8
Dennis E.
Internet, 51-100 employees
Less than a year
“Simplicity makes it easy
Pros
Simplicity of this product makes it incredibly easy to use even for those who are not familiar with it. personally, I've found that the simple design creates a smooth experience for anyone.
Cons
I don't have any major dislikes at the moment... it does the job just fine. If I had to pick something, I'd suggest adding a short tutorial video for each integration. It would make setup even smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Layla O.
Food & Beverages, 500+ employees
More than a year
“smooth and secure tool with excellent tracking
Pros
Interactive interface is what caught my attention. going through and signing documents is very easy. it also has excellent security features to keep everything safe. I love how I can send signature requests to multiple people with just one click. The document tracking feature is also great for ensuring everything gets signed.
Cons
i have been using it for a while now and I really can't think of a single thing I don't like about it. It's been perfect so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley S.
Legal Services, 1-10 employees
More than a year
“good integration with legal tools
Pros
it integrates easily with common legal tools and cloud storage platforms especially hellosign which makes it incredibly convenient to manage and organize all client files, contracts and signed documents in one place. You don't have to worry about switching between different systems and everything is right where you need it. This saves a lot of time and effort especially for legal professionals who deal with a lot of documentation.
Cons
While there are some branding options, it's still pretty limited when it comes to customizing the signer experience like adding logos, colors, or personal messages. If you are aiming for a highly branded, client-focused experience, this might not be enough compared to bigger, enterprise-level platforms.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Rian M.
Marketing and Advertising, 1-10 employees
Free Trial
“Perfect for large companies
Pros
Interface is really easy to use. Even if you are not particularly tech-savvy, it's simple to get the hang of it. I'd highly recommend it for larger companies looking to keep things professional and organized. It has all the right features to help maintain a polished, aligned process for signing and managing documents.
Cons
free plan is really limited, allowing only 3 documents per month and the costs can go up quickly when you have a team or a lot of contracts. It's a bit much for smaller plans.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marty D.
Retail, 11-50 employees
More than a year
“Quick, easy signing with no complaints
Pros
friendly and client-friendly. People don't need to go through hours of training to learn how to use it which is great. I've found that its really easy to teach others how to use the platform and the learning curve is very shallow. This makes it perfect for businesses that need a quick, efficient way to get contracts signed without any problem.
Cons
honestly... I can't think of anything I dislike. Maybe it would be cool if there was a feature that lets clients sign from my computer in case they don't have a laptop or phone with them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Laura C.
Hospital & Health Care, 101-500 employees
More than a year
“simple and efficient
Pros
The software is very easy to use making signing documents very easy. No complicated steps...just a few clicks and you are done. It's designed to be straightforward so anyone can figure it out which is great for those who need to get contracts signed quickly without any confusion.
Cons
It logs me out after a while, so I always have to log back in. Kind of annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steven B.
Media Production, 101-500 employees
More than a year
“easy signing but missing editing tools
Pros
It's a super simple way to send sales contracts out for signing and quickly get legally binding documents back. It's not only easy for us to send out but it's also super easy for clients to sign and return the documents. The process is smooth and efficient which helps keep everything moving forward.
Cons
its missing some document editing or form-building tools that other platforms, like DocuSign or Adobe Acrobat Sign, offer. Would be great if that was included.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Ashley D.
Legal Services, N/A employees
More than a year
“keeps me updated
Pros
One of my favorite features is how easy it is to add multiple places for initials and signatures. It's great to be able to clearly indicate where each signer needs to sign. Plus, I can track the progress, seeing when it was sent, when it was opened and whether it has been signed...so I am always up to date on where things stand.
Cons
Sometimes it takes longer to load my documents which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deni H.
Legal Services, 1-10 employees
Less than a year
“Smooth process & pricing could be lower
Pros
So easy to use and it helps contracts move forward much faster with much less back-and-forth. The platform is interactive and the whole process feels smooth. It definitely speeds up the process and cuts down on the amount of time spent chasing signatures.
Cons
cost is a little higher than I'd like but honestly, it's not a dealbreaker. It works well enough for what I need.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Stephen B.
Financial Services, 11-50 employees
More than a year
“fast and easy document sharing
Pros
this tool makes it so easy to execute and share documents. Whether Im sharing them internally within my team or externally with clients, it's simple and fast. It ensures that everyone involved has the most up-to-date version of the document and sharing is smooth.
Cons
Integrating with my system takes a little of effort which is not the smoothest experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Renee H.
Real Estate, 1-10 employees
More than a year
“very efficient tool for doc sharing
Pros
Loveeee how easy it is to upload a variety of documents and then quickly highlight the areas where signatures or initials are needed. It's also awesome that I can create templates for documents that I use frequently which saves time. The best part is that I can send these documents straight from the platform making everything so much more aligned.
Cons
there's really nothing I dislike about the platform. It works great for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Axelle G.
Accounting, 500+ employees
More than a year
“game changer for us
Pros
the platform is incredibly easy to use and interactive. Once I started using it, I noticed a real improvement in the speed and efficiency of my document management process. It has truly saved me a lot of time and made my workflow smoother. The convenience factor is huge and it's a game changer when it comes to signing and managing documents.
Cons
Its hard to edit a document after it's been signed. It'd be awesome if they added a feature that lets me see the timeline of changes, without locking access to the document.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9