Total 50 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

96%

4

Stars

2%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GS
Grace S.

Not Specified, N/A employees

5.0

aligned legal document automation

Pros

this tool makes automating legal documents very feasible. It was quick for me to set up, the workflows feel convenient and it saves a huge amount of time for a busy firm like mine.

Cons

Honestly, I couldn't find any drawbacks, the support and the product are excellent. I ran into no issues installing or using it and I genuinely have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Mark C.

Not Specified, N/A employees

5.0

Handles complex workflows effectively

Pros

What convinced me to choose this platform over other legal document automation tools was its ability to handle complex workflows and integrate with the other systems my practice depends on. I ran into competing vendors that felt too restrictive or couldn't manage the conditional logic needed to generate documents properly. I also appreciate that there's a strong marketplace of experienced workflow builders and consultants who can step in when needed at a reasonable cost. Customer support has been excellent in my experience and I can see the team continuously improving and scaling the product alongside new AI capabilities.

Cons

The backend generally does what it needs to but I have to admit it doesn't feel quite as refined yet, likely a product of still scaling its user base. I got a bit annoyed when I put together a workflow meant to let people upload documents, only to run into problems where Excel spreadsheets and larger PDF files couldn't be uploaded. That limitation slowed us down and was frustrating given how fundamental file uploads are to our processes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Not Specified, N/A employees

5.0

Time-saving document generation

Pros

I love that I can create and generate documents with far less time investment compared to other solutions I've tried.

Cons

My experience was that I found some pricing issues that didn't feel very transparent and I also ran into a few integration difficulties.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BR
Brandon R.

Not Specified, N/A employees

5.0

improves collaboration and efficiency

Pros

This platform helps me align document creation, collaborate more effectively with clients and boost overall efficiency in my daily work.

Cons

Not really a con, more like a suggestion, I'd love an integrated in-app messaging system so I can communicate directly with clients without leaving the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LF
Lisa F.

Not Specified, N/A employees

3.0

unexpected pricing shift isnt convenient

Pros

Once I finished the configuration, the system ran smoothly and reliably for me. There was a learning curve at first which I expected but the interface was clear enough to figure out with some effort. I also appreciated that the sales team wasn't overly aggressive during the process.

Cons

A sudden, unannounced shift in pricing was a major issue for us. Initially I assumed it was a mistake but regrettably it turned out not to be.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

6

Functionality

7

MJ
Michael J.

Not Specified, N/A employees

5.0

Powerful no-code automation

Pros

In my view, the automation is extremely powerful and delivers consistent results while remaining easy to configure. I honestly consider it one of the strongest no-code or low-code platforms I've worked with.

Cons

i don't have a single complaint.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Maurice S.

Not Specified, N/A employees

5.0

Workflow automation for repetitive tasks

Pros

One feature I rely on heavily allows me to automate repetitive processes and even entire workflows which frees up a lot of my time.

Cons

I wish there were more how-to videos, because I ended up teaching myself some formatting details I wasn't familiar with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JR
John R.

Not Specified, N/A employees

5.0

easy setup and versatile platform

Pros

After learning the basics, I found it feasible to set up and use. I really value how flexible it is across different types of tasks in my practice.

Cons

There isn't a lot I can complain about. I do wish there was a feature to bundle related documents into a single package for series, although it's not a major issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JS
Jodi-Anne S.

Not Specified, N/A employees

4.0

Highly customizable document templates

Pros

The templates are highly customizable in my experience and the tools provided make it easy for me to produce polished, high-quality documents without unnecessary effort.

Cons

As a small business owner, I don't feel the price of this software justifies the benefits for companies of our size.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

HP
Hunter P.

Not Specified, N/A employees

5.0

No-code legal workflow builder

Pros

At first it felt like a very logical puzzle that only became enjoyable once I got the hang of it. After searching high and low for a no-code app builder that lets me customize the navigation bar for legal products, nothing else came close to what this tool offered. I honestly didn't expect to pull off everything I had planned, yet this platform enabled me to do exactly that.

Cons

Personally, I wish the Pro tier were a bit cheaper for the first few months so I and other startup founders could test demand before taking what feels like a relatively pricey leap.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AS
Allen S.

Not Specified, N/A employees

5.0

Secure client portal efficiency

Pros

Three things really stand out to me, first, a secure client portal that has notably sped up how we handle intake and boosted our workflow efficiency, second, the ease with which I can modify and immediately update the data we collect and third, the customer support is absolutely phenomenal and always responsive!!!

Cons

my only gripe is that I wish we'd adopted this tool much earlier, we should have implemented it sooner

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Makiko S.

Not Specified, N/A employees

5.0

Time-saving form generation

Pros

For starters, we save a lot of staff time when building and generating forms. It also lets us work directly with applicants to gather needed information which makes things smoother. The customizable forms and templates have expanded how we use the tool, we're now using it for internal forms beyond Legal ones, such as leave requests and mileage reimbursement forms.

Cons

To be honest, I haven't been able to find any real drawbacks to this tool ,)

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Mike C.

Not Specified, N/A employees

5.0

great intake and agreement handling

Pros

I've seen this tool handle everything from simple intake forms to the most complex commercial agreements, proving how great it really is.

Cons

this product fits the description of a low-code platform rather than a true no-code option and I think spending time to learn some coding pays off.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MS
Megan S.

Not Specified, N/A employees

5.0

Efficient legal document automation

Pros

For me, this software is an all-around excellent solution that dramatically reduces the time required to draft legal documents. Because it offers extensive customization and a feasible no-code interface, even smaller law practices can capitalize on the improved efficiency and reduced costs this platform brings to their daily workflow.

Cons

I find the cost of the advanced features can be prohibitive for smaller law firms on tight budgets.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LW
Lorrie W.

Not Specified, N/A employees

5.0

simple interface with strong support

Pros

Beyond the app's built-in capabilities, their customer support consistently impresses me. The group keeps adding new options that make things more convenient and cut down on time spent. I found the product very feasible to pick up even without any programming background. In my opinion it likely ranks among the most convenient interfaces I've used. The user community for this tool is also incredibly supportive in the dedicated Slack channel and there are plenty of useful guides on their site as well as on YouTube. And when I say their customer support is excellent, I mean that if I can't locate an answer among the available materials, their team responds quickly to assist. Whenever I've contacted support, someone from their staff gets back to me within about fifteen minutes or so and they have been helpful.

Cons

While the Word add-in lets me insert variables that were already created in the workflow, I can't create new variables directly from the add-in on the fly. It doesn't take long to swap between the two applications but that limitation is the only thing I can think of from other apps that would be a nice addition to this tool and I'd love to see it in updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JH
Jens H.

Not Specified, N/A employees

5.0

easy automation

Pros

this automation tool is incredibly feasible to use and I like that support team has been the best, always welcoming, helpful and ready to assist.

Cons

We're eagerly waiting on a handful of features and I'm hopeful the team will roll them out very soon!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NG
Nick G.

Not Specified, N/A employees

5.0

Fast and accurate legal documents

Pros

I rely on them to turn around perfect legal documents quickly and with minimal fuss, honestly, every single time.

Cons

My firm and I feel they should receive far more credit for the work they do supporting practices like ours, I genuinely can't imagine our operation without them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG
Peter G.

Not Specified, N/A employees

5.0

Capable and flexible template building

Pros

extremely capable, user-friendly product that does exactly what it promises and is remarkably quick to get started with. Although it's promoted as a no-code platform, the option to use code is surprisingly feasible, I opt to build my templates using this tool's own syntax and before this I had never worked with any syntax or programming language at all. The template-building features are both advanced and flexible, allowing me to produce highly intricate documents or, conversely, the most basic forms when required. Clients can access linked interviews to complete the questionnaires themselves which then produces documents instantly for the client or for an initial solicitor review.

Cons

Not much to complain about. A few features I've asked for aren't available yet but I've found the team really listens to customer suggestions and I expect the capabilities I want will be added eventually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB
John B.

Not Specified, N/A employees

5.0

First-class help desk support

Pros

As someone with limited coding skills, I've found the Help Desk to be absolutely first-class!

Cons

it is pretty tough to wrap my head around coding a sophisticated workflow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EB
Ezequiel B.

Not Specified, N/A employees

5.0

User-friendly interface and forms

Pros

I've found this product super easy to use and the interface is fantastic, not just for document automation but also in how it presents forms to clients.

Cons

There's not much to complain about, though I'd love to have Blueprint, their AI feature, available in Spanish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9