Lawcus Reviews

“Happy Customer; left my old CRM for Lawcus and will never go back

Pros

The simplicity and ease of use are remarkable. Even for someone not very tech-savvy like me, it's a breeze to figure out.

Cons

It is great. No complaints. Excited for the upcoming features as it continues to develop and grow.

“10/10 would recommend!

Pros

Their CRM efficiency is impressive. Onboarding client contact information from our previous case management system was a breeze thanks to Lawcus.

Cons

Updates sometimes cause glitches, though nothing major.

“Best system so far in the market

Pros

for me the speed of upgrades is impressive.

Cons

We had accounting issues, especially linking with QB, but it is resolved now.

“Great case management tool.

Pros

I love their features like matter note taking, easy invoicing and workflow automations.

Cons

There are occasional quirky bugs since it is still a young software, but Lawcus addresses them promptly.

“Great bells and whistles

Pros

Visual features like color coding and Kanban, along with the ability to assign multiple people to tasks, are invaluable.

Cons

It lacks basic functions common in law and practice management software.

“Lawcus review

Pros

The interface is clear and intuitive, though it occasionally has bugs. It would be better if documents opened as previews rather than in separate windows, similar to Google Drive.

Cons

Searching the calendar and documents directly is not possible, which should be standard.

“In an age of automation, Lawcus gives you the one on one service that you need.

Pros

Lawcus' team is exceptionally responsive and helpful in setting up the software.

Cons

I can not think of anything I dislike about the software.

“Lawcus

Pros

Switching to Lawcus from another legal software was a great decision. The integration and task automation significantly ease our workload.

Cons

It would be better if I could see the whole month's calendar at once and everyone's calendar on my phone. Overall, very few complaints, and issues are addressed quickly.

“Great product

Pros

It has been instrumental in keeping me informed about my business's status and helping me stay on top of my tasks.

Cons

I wish I started with Lawcus from the beginning. Transitioning from my old software is time-consuming due to unfamiliarity.

“I wish I had discovered Lawcus sooner....

Pros

The incorporation of conditional logic for workflows, along with the integration of the legal CRM and legal practice management modules into a single platform, is simply brilliant.

Cons

I really wish there was more documentation explaining how all the functions interact.

“Lawcus is the one to beat!

Pros

I absolutely adore Lawcus' kanban view of my pipelines, along with the workflow automations, dynamic merge fields, relationships, tags, intake forms, and especially the lead tracking feature and the dashboard.

Cons

I wouldreally like to incorporate my HTML signature into my emails.

“Robust CRM+Practice Management!

Pros

Lawcus offers ease of use and flexibility in creating tailored workflows and processes. Their customer service surpasses expectations. If I could, I give it more than 5 stars.

Cons

I have not found anything I dislike so far. Some UI updates would be nice, but since they are consistently making changes, I am confident improvements are on the way.

“This tool makes our lives so much easier.

Pros

What captivates me about Lawcus is its intuitive nature and seamless integration with various tools we use, such as appointment schedulers and Google Drive. Customizable to reflect our branding themes, the platform offers an array of automation options.

Cons

It takes some practice to customize the tool. Having more tutorials or FAQs would be great to reduce my reliance on customer service.

“Customer Service and Accessibility!

Pros

Lawcus is incredibly user-friendly. Most processes within the platform are self-explanatory.

Cons

I believe the workflows could use more options and customization features.

“The future

Pros

It focuses on merging CRM and Practice Management seamlessly, providing customizable templates that save time and effort.

Cons

My data feels as isolated as in other platforms.

“Great!

Pros

As a comprehensive legal practice management software, Lawcus is both modern and user-friendly. I made the switch from Clio due to its extensive customization options.

Cons

With this newer software, it seems like new features are added or improved daily. While there have been minor glitches, the customer support team promptly addresses them.

“the all in one I've been looking for

Pros

Lawcus fulfills my search for a CRM seamlessly integrated with law practice management software, without hefty upfront costs. With built-in CRM, extensive reporting, and automation capabilities, it is a game-changer.

Cons

We are still ironing out some integration hiccups, but perfection is not expected.

“Best Product on the Market

Pros

Lawcus stands out as the most comprehensive package available. While other cloud-based practice management software excels in one or two areas, Lawcus nearly perfects the entire spectrum.

Cons

I encounter minor bugs, but most resolve themselves after redoing the task.

“Thank you!

Pros

The exemplary customer service at Lawcus truly stands out. Continuous evolution and addition of new features further enhance the software's usability.

Cons

It would be helpful to have a few more instructional videos.

“The BEST experience I have ever had with any company.

Pros

Their organizational structure and user-friendliness make Lawcus my top choice.

Cons

Some functions were initially missing but have since been added. The mobile app could use some enhancements currently, but the team is actively working on it.