Lawcus Reviews
Total 59 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars17%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tamara
Law Practice, 1-10 employees
Less than 6 months
“Lawcus is a great choice for Law Firms!
Pros
Lawcus' customization streamlines case procedures, while their top-notch tech support ensures swift resolution of any queries. Responses are consistently prompt, enhancing the user experience.
Cons
Transitioning from our previous case management software was tedious and confusing at times, partly due to my limited tech skills.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mark
Legal Services, 1-10 employees
Less than a year
“So far - it's been great.
Pros
The integration of time and billing with client contact information and task assignment simplifies workflow management.
Cons
Early bugs have been addressed. Navigating through billing slips could be smoother; shortcuts and fast track options would be appreciated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rami
Legal Services, 1-10 employees
Less than a year
“A more useful and well oriented solution
Pros
This software impresses with its application speed, feature richness (including workflows, pipelines, and lead management), and seamless integration with Word, Outlook, and cloud storage services like OneDrive or Dropbox.
Cons
The help center is not comprehensive enough, especially for non-English speakers, to fully utilize all the features. There are still a few bugs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kaelyn
Law Practice, 11-50 employees
Less than a year
“Great Case Management Software!
Pros
Team at Lawcus offer unparalleled responsiveness, providing round-the-clock assistance. The software's flexibility and client-centric approach to updates make it a standout choice.
Cons
It is common to encounter bugs with new updates, as with any software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rolf
Legal Services, 1-10 employees
Less than a year
“Best legal management software, especially for your money
Pros
I LOVE their automation capabilities revolutionize practice management, from kanban boards to matter stages. It streamlines tasks, updates, referrals, and invoicing, enhancing efficiency and client satisfaction.
Cons
As a relatively new software with frequent updates, some bugs are expected. Despite this, I really like Lawcus and recommend it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Cassidy
Law Practice, 11-50 employees
Less than 6 months
“Lawcus Review
Pros
The standout features for me are the workflow and automation options offered by Lawcus.
Cons
The search function is limited, having Notes/Facts/Meetings/Calls all on one screen. It might be easier if they were separated. Automatic integration of phone calls and emails would be great.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Royi
Law Practice, 1-10 employees
More than a year
“Royi salma review
Pros
I appreciate Lawcus' user-friendly interface, which helps me visualize and manage my practice effortlessly.
Cons
I believe integration with Zapier for the lead management part of the software is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hansary
Law Practice, 1-10 employees
Less than a year
“Small Family Law Firm Using Lawcus
Pros
Their task management and case tracking features, including the Kanban-board matter display and task assignment, facilitate efficient task allocation.
Cons
The billing component needed significant improvement initially, but they addressed our specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Law Practice, 1-10 employees
Less than 6 months
“Great software for workflow oriented firm
Pros
The platform's user-friendly interface makes setting up and modifying phases effortless, with applications ranging from client update emails to integrations with third-party software.
Cons
Due to rapid development, occasional bugs arise. However, their responsiveness in resolving issues is exceptional. I am looking forward to better email integration, which is currently in progress.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian S.
Not Specified, N/A employees
“Clean interface with strong integrations
Pros
What stands out to me is the clean and simple interface that still feels great. I also like the endless Zapier integrations and I've found customer support to be outstanding, with developers consistently improving the UI, features and stability.
Cons
From what I've seen, there aren't many downsides aside from minor bugs which is fairly normal for beta software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlotte C.
Not Specified, N/A employees
“Reliable tool with great support
Pros
Our team started using this tool in April 2016 and I had been searching for a Kanban-style tool for years. I feel this program meets all our needs and the client service truly stands out. I would definitely recommend it.
Cons
For me, there really aren't any cons to point out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gurman C.
Not Specified, N/A employees
“simple case management with crm
Pros
For me, it is one of the most simple and easy-to-use case management tools available. I really enjoy features like Kanban boards, automated task lists and timeline notes. I also rely on the built-in CRM to track clients and opportunities and I've found customer service to be responsive and open to suggestions. After trying many tools, I feel this one stays lean without unnecessary features.
Cons
In my case, I haven't noticed any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allen S.
Not Specified, N/A employees
“Visual project management
Pros
After a lot of research, I decided to sign up for this tool. I was looking for visual and easy-to-use project management software and this fits well despite a few expected beta bugs. I can easily manage opportunities, move them through pipelines and convert them into matters with minimal effort. I also appreciate the built-in CRM and the team's responsiveness to feedback which makes me optimistic about its future.
Cons
From my perspective, there are no real cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan F.
Not Specified, N/A employees
“Strong focus on crm and workflow
Pros
Having tried many LPM programs, I feel it stands out as the best. I like that it focuses on CRM and project management rather than weak billing features. The Kanban boards support a lean workflow and I appreciate the ongoing improvements and integrations being added.
Cons
Personally, I haven't found any negatives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albert C.
Not Specified, N/A employees
“Practical kanban-style matter tracking
Pros
Over the past few months, I've found it extremely practical and easy to use. I believe it offers the right tools to keep matters organized and updated. While billing features are limited, I still find it very useful, especially with the Kanban-style layout.
Cons
Based on my experience, there are no issues worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesco D.
Not Specified, N/A employees
“Innovative and easy to use tool
Pros
Personally, I like this tool and would recommend giving it a try. I find it innovative, useful and easy to use, though I do hope for improvements like better data import/export and calendar integration. Overall, my experience has been excellent.
Cons
For my needs, I don't see any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christina S.
Not Specified, N/A employees
“aligned and visual practice management
Pros
From my perspective, it has aligned practice management into a visually appealing and simple system. I find it great for assigning work and tracking matters, especially compared to other tools that include features I never use.
Cons
In my usage so far, I haven't come across any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick M.
Not Specified, N/A employees
“Fast and stable workflow automation
Pros
As an early beta adopter, I can say I'm really enjoying this product. I like the workflow automation and built-in CRM and I've found the platform stable and very fast.
Cons
From where I stand, there are no drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam G.
Not Specified, N/A employees
“Modern and efficient workflow tracking
Pros
After using it for about a week, I can say I'm loving it so far. I appreciate being able to automate workflows and track opportunities which feels like a game changer. I also find it simple, modern and efficient with minimal clicks.
Cons
Personally speaking, I haven't identified any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10