PracticePanther Legal Software Reviews

Pros

The ease of use is unbeatable. I also really love the integration with OneDrive. It makes storing and sharing files so much easier. I don't have to worry about keeping track of everything manually anymore.

Cons

Occasionally, I have trouble uploading documents for signatures. I'd also love if the subject line changed to my law firm's name when sending documents instead of having to change it manually each time.

Pros

As someone new to the legal field, It has made my transition so much smoother. It's incredibly user-friendly and it has made learning the ropes so much easier.

Cons

It would be great to have a feature that lets me set pop-up alerts for specific client accounts. It would make things easier to keep track of.

Pros

The ease of use is incredible! I can easily invite clients to use the platform and my staff can be trained to use it without any issues. It's really helped with client management and communication.

Cons

I really dislike the cost of using it for credit card payments. It's also a pain that I can't assign more than one email to a client account or matter.

Pros

I love that it's cloud-based as a SaaS. I don't have to worry about updates and I can access everything from anywhere. The data merging into Word docs is a huge plus and billing is super easy. I can't imagine going back to using something else. Highly recommend it!

Cons

Like any online program, if the server goes down or I lose access, I'm stuck. It's happened once or twice but it's usually fixed quickly.

Pros

Having all of our case information in one place has been a game-changer. We can access everything we need anytime and anywhere, which is convenient for the whole team. It keeps everyone on the same page.

Cons

Their billing system can be confusing. If a client has no billable hours but still has an outstanding balance, they end up getting multiple invoices. It would be so much better if they just got one invoice each month with their total balance.

Pros

PracticePanther really has it all. From the calendar to contacts to invoicing, it's a one-stop-shop for everything we need. The interface is so easy to use and if I ever have any questions, the tutorials whether video or written are always there to help.

Cons

When saving emails, there's a file size limit for attachments. A lot of the time, my attachments are too big to upload which is frustrating.

Pros

The ease of use is the best part for me. The platform is really user-friendly, and I love how it integrates with LeadDocket. It just makes everything flow so much smoother.

Cons

Honestly there's nothing I really dislike about it. It's been great for what I need.

Pros

I find it really easy to get and update client information. Also, I love how convenient the online payment option is.

Cons

I found it very frustrating that I could not batch invoice. Managing hundreds of invoices individually was a significant challenge that took up a considerable amount of my time. It was truly burdensome and made my invoicing process much more labor-intensive than it needed to be.

Pros

This software is very simple to use, making it easy for me to efficiently handle all aspects of legal work while keeping client tasks well-organized. What I really like about it is that I can rely on it for smooth and amazing performance no matter which device I am using. Whether I am working on my laptop at the office, checking something quickly on my iPhone while out of the office, or sitting at my desktop or iPad, the software works consistently well across all of them. It does not matter which platform I choose to use, it always functions smoothly, which saves me time and helps me stay productive.

Cons

While it does require a stable connection, the features provided by PP are definitely above average. I have no complaints at all!

Pros

Our company now manages legal files efficiently thanks to this software. Our clients are also satisfied with the legal documents we provide using this powerful tool.

Cons

A reliable internet connection is crucial for using this software. I have experienced no issues, and I have no complaints. I would definitely recommend it.

Pros

I am able to track time and handle tasks with ease using this system. It allows me to monitor how much time I spend on different activities without any difficulty, which helps me manage my workload more effectively.

Cons

The subscription is so expensive and the customer service is bad.

Pros

It is a reliable management software that allows me to efficiently manage all my customer-related tasks. It provides a range of features that streamline my workflow, making it easier for me to stay organized and keep track of everything I need to do for my clients.

Cons

The price is so affordable, this Legal PracticePanther software is not bad.

Pros

The interactive design of this software, combined with its advanced functionalities, gives me complete confidence that I will keep relying on it.

Cons

The contact field is not user-friendly and I find it inconvenient to use.

Pros

This product has great functionality for tracking time, performing, and switching functions. I love the multiple access points to features like editing time entries and invoices, and it creates professional-looking invoices.

Cons

It's frustrating that certain convenient features are only included in the more expensive version, although all of the functionality is still present in the base version.

Pros

It provides numerous integrations and features, making it a complete solution for law firms. Apart from organizational matters, the interface provides features for managing cases, filing for divorce, planning for family matters, managing injuries, and assisting with criminal law processes.

Cons

The customer service responsiveness is terrible.

Pros

I cannot find anything positive to say about this file management system and I would not choose it under any circumstances.

Cons

The customer service is terrible. It takes forever to get a response, and PracticePanther doesn't really want to have phone calls to discuss issues. Instead, they prefer to engage in time-consuming and unhelpful texting through their platform. This is a file management program for a tiny law office that doesn't really need to keep good records or track dates.

Pros

PracticePanther helps me handle cases, track time, and record my hours easily and effectively.

Cons

I didn't like the duplication of clients from spreadsheets and using QuickBooks. There should be a better solution.

Pros

I really loved that it includes all the essential features I needed to manage personal injury cases effectively. This made it much easier to go through the complexities of these cases without missing any important details.

Cons

I wish the software were more user-friendly and accessible. Navigating through it often feels more complicated than it should be, demanding more effort than I expected.

Pros

It worked well, allowing for relatively simple billing and easy access to client payment records, although it was more expensive than Clio.

Cons

When I decided to switch to Clio due to the cost difference, I couldn't leave. They took the money from my credit card and wouldn't refund it. Practice Panther's alias is Hotel California. You can check out, but you can never leave. My advice is don't check in.

Pros

I use this system for managing litigation processes, and it has been extremely convenient for me. It assists in keeping track of legal deadlines for filing judicial documents.

Cons

Like anything that works well, it comes with a fee.