TyMetrix 360
Last Updated
Overview
TyMetrix 360 helps legal teams manage matters, outside counsel, billing, and legal spend. While some users find session timeouts frustrating, its panel management, timekeeper rate management, and alternative fee arrangement tools are useful for teams with complex legal operations.
Overall Rating
Based on 5 users reviews
4.2
Rating Distribution
Positive
80%
Neutral
20%
Negative
0%
Starting Price
$4,000
per month
TyMetrix 360 Specifications
- Case Management
- Document Management
- Billing & Invoicing
- Workflow Automation
What Is TyMetrix 360?
TyMetrix 360, by Wolters Kluwer, is an AI-powered, SaaS-based Enterprise Legal Management (ELM) platform for corporate legal departments and insurance claims teams to manage legal matters, invoices, and outside counsel spend. The platform uses AI to summarize a matter, which lets a user see where a case stands without leaving the screen they are on. It also reviews invoices automatically and flags charges that do not follow a client's billing guidelines. These tools help reduce manual review and let invoices move to payment sooner.
What Is TyMetrix 360 Best For?
The software is best known for its LegalVIEW predictive insights module, part of LegalVIEW Analytics. It uses AI to forecast budgets and cycle times for litigated matters. It also ranks law firms using criteria that the client weights, and it applies benchmark rates in that comparison. The software suits departments that compare outside counsel using data, and teams that want better budget forecasts or a clearer basis for selecting a firm.
How Much Does TyMetrix 360 Cost?
TyMetrix 360 pricing is estimated to start at $4,000/month. This figure comes from comparing similar enterprise legal management solutions. The overall estimate for a specific organization will depend on factors such as the number of users and matters managed, legal spend and invoice volume, which modules are included, and what implementation, integration, or customization work is needed.
Additionally, users may also incur potential extra costs. The following figures are estimates and may vary depending on provider terms and requirements.
- Implementation: $25,000–$100,000 (one-time)
- Data Migration: $5,000–$40,000 (one-time)
- Training And Onboarding: $3,000–$15,000 (one-time)
- Integrations: $10,000–$50,000 (one-time)
- Customization And Configuration: $5,000–$30,000 (one-time)
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
TyMetrix 360 Integrations
The software supports integration with platforms such as:
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel software
- Microsoft PowerPoint software
- Microsoft Power BI
How Does TyMetrix 360 Work?
Log in to your TyMetrix 360° account, then follow the steps below to use its features:
- Create a legal matter, enter its details, and assign it to an outside counsel firm
- Review the information for each outside counsel firm, including its matter outcomes, timekeeper rates, and invoices
- Receive invoices that outside counsel submits through the e-billing workflow
- Compare each invoice with the billing guidelines and approve it, reject it, or adjust the charges
- Monitor budgets, accruals, rates, and invoices to see how much is being spent on legal work
- Use the dashboards, benchmarking data, and predictive insights to analyze legal data
- Run reports to review spend, matter activity, and outside counsel performance
Who Is TyMetrix 360 For?
TyMetrix 360 is suitable for departments and teams, including:
- Corporate legal departments
- Insurance claims departments
- In-house legal teams
- Legal operations teams
TyMetrix 360 Use Cases
Based on our analysis of user reviews and TyMetrix 360’s current capabilities, we have identified key scenarios where this software is a good fit for legal and insurance teams:
Insurance Claims Teams Managing Litigation Defense
TyMetrix 360 is used by insurance claims departments that handle litigation defense through outside counsel. These teams often have many matters open at once, and each matter produces invoices and budgets that need review. The platform provides matter management and spend analytics. Claims leaders use the data to look at what counsel costs and to compare firms across active matters.
Legal Departments Reviewing High Invoice Volumes
Checking a large volume of outside counsel invoices against billing guidelines by hand takes a long time. Reviewers can miss overcharges or entries that were allocated incorrectly, and approvals slow down. TyMetrix 360° applies billing compliance rules automatically and uses AI to flag overcharges. That cuts down manual review and lets invoices get paid sooner.
Departments Evaluating Rates Proposed By Outside Counsel
A department that receives proposed rates from outside counsel needs a reference point before it responds. The Timekeeper Rate Management module in TyMetrix 360 lets users compare timekeeper rates with benchmarks and then approve, adjust, or reject them by role. Users can also set companywide rates or rates for individual roles. Departments that negotiate with several firms can base each decision on market data.
Legal Teams Forecasting Spend For Finance
TyMetrix 360° includes an Accrual Review module for legal departments that must forecast spend for finance. Unbilled time makes accurate budgets hard to produce. The module tracks unbilled or predicted time and expenses, and the Power BI analytics help forecast spend and find savings. Once matters are underway, the team can compare actual spend with budget.
Lean Legal Operations Teams Relying On Busy Approvers
Small legal operations teams often depend on busy attorneys to approve invoices on time. TyMetrix 360° offers a mobile app and an Outlook add-in, so reviewers can approve, reject, or adjust an invoice from wherever they are working. The vendor manages hosting and upgrades, so the team does little of the IT work itself.
Is TyMetrix 360 Right For You?
If you are a corporate legal department or an insurance claims team that manages legal spend, matters, invoices, and outside counsel, then TyMetrix 360 could be worth considering. The platform won a 2026 Silver Globee Award for Enterprise Legal Management Software and a 2026 Bronze Stevie Award for Legal Solution. Applied Materials, Dell, Lenovo, and Motorola are among the organizations using it. For security, the platform undergoes SOC 1 Type 2 and SOC 2 Type 2 audits every year and holds ISO 27001:2022 certification for information security management. It encrypts data in transit with SSL and PKI technology and data at rest with AES-256.
Many legal departments are adopting generative AI, and they are under pressure to protect client data and check the accuracy of what the AI produces. TyMetrix 360 responds to this by placing AI inside its core workflows under the Wolters Kluwer AI Assurance Framework. Under that framework, client data is never used to train public models, and subject matter experts review AI outputs for accuracy.
Still doubtful if TyMetrix 360 is the right fit for you? Connect with us at (661) 384-7070 for further guidance.
TyMetrix 360 Features
Legal Holds
TyMetrix 360 includes a Legal Holds module for issuing, releasing, and tracking holds. It sends notices to custodians and records each acknowledgment. If a custodian does not respond, the module sends reminders and escalates the hold. Proxy holds and confidential holds are both supported. Reports list custodian responses and changes in employment status, and the module stores these records for audits.
Timekeeper Rate Management
Users can set rates for the whole company or for individual roles and configure alternative fee arrangements for legal service providers. Benchmark rates for timekeepers appear next to each proposed rate. Reviewers can approve, adjust, or reject rates by timekeeper role. The platform applies approved rates to invoices according to the agreed billing guidelines.
Panel Management
TyMetrix 360 groups outside counsel into panels by practice area, billing arrangement, and matter attributes. Cap rates and exception rates can be set by timekeeper role, and rates are visible when a matter is assigned. Several firms can be added at once. With Company Smart Select, only approved panel counsel can be assigned to a matter. A request for a firm outside the panel goes through an approval process.
Accrual Review
The Accrual Review module tracks unbilled and predicted time and expenses and is tied to the invoicing workflow. Accruals move through workflow steps that an administrator configures. An invoice receives an accrual period based on its service dates, invoice date, or submission date. TyMetrix 360 sends an alert when an accrual is created, updated, or deleted, and again when it reaches a threshold.
Invoice Appeals
Clients and legal service providers can resolve adjusted fees without resubmitting the invoice. Appeals can be turned on or off by practice area, and an administrator sets a fixed appeal window that ends before payment processing. Bulk actions apply to multiple line items at once. If the AFAs module is in use, an approved appeal amount updates the fee arrangement adjustments. One consolidated view shows the comments and the invoice status.
Expert AI
Expert AI adds summaries, insights, and suggested next actions to the matter and spend workflows. These appear inside the screens users already work in. All invoices are held in one system, so the AI draws on complete matter and spend data. It is part of the product itself and does not run as a separate tool.
Alternative Fee Arrangements (AFAs)
TyMetrix 360 supports flat fee, capped fee, blended hourly rate, contingency, retainer, and volume discount arrangements. An arrangement can change during the life of a matter, and one matter can carry more than one type. Business rules check each invoice against the agreed terms. Amounts that fall outside those terms are flagged, rejected, or adjusted.
Pros And Cons of TyMetrix 360
Pros
Helps improve visibility into legal spending and budgets
Automated invoice review helps catch billing errors before payment
Makes outside counsel selection more informed and consistent
All legal matter information stays in one place
Legal teams can track law firm performance and outcomes
Cons
Frequent password resets make it harder to access accounts
The system sometimes flags correctly formatted invoices as invalid
Some error messages are unclear to users
TyMetrix 360 Reviews
Total 5 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars40%
4
Stars40%
3
Stars20%
2
Stars0%
1
Stars0%
Share your experience
Small Business, 1-10 employees
“Excellent for accountability”
Pros
Using this clean, well-organized software, we can keep a close eye on spending and maintain a stronger level of accountability across our legal matters.
Cons
One frustrating part is the password management system. It seems to make me change my password every time I sign in so having to repeat the reset process over and over is a real drawback.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Enterprise, 500+ employees
“Doesn�t connect well with Sabrix tax engine”
Pros
The platform feels very user-friendly and getting around it is simple. Doesn�t take much effort to get used to it.
Cons
It isn't very flexible when it comes to connecting with the Sabrix tax engine.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Enterprise, 500+ employees
“Impressive speed”
Pros
The speed is probably the biggest advantage especially when I need to run a query report to check invoice status and similar details.
Cons
Sometimes, an invoice gets rejected for an invalid format even though the format is actually correct.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
When did Wolters Kluwer acquire TyMetrix?
Wolters Kluwer acquired TyMetrix in 2003. TyMetrix later merged with Datacert in 2014 to form Wolters Kluwer ELM Solutions.
How does TyMetrix 360 use artificial intelligence?
TyMetrix 360 uses AI in its matter and spend workflows. It summarizes matters and flags exceptions to billing guidelines during invoice review. It also forecasts budgets and cycle times for litigated matters. Outside Counsel Management is a newer feature. It compares law firms on cost, staffing, compliance, and market rates. The comparisons use historical client data and LegalVIEW, a database from Wolters Kluwer.
What is Smart Assist in TyMetrix 360?
Smart Assist is an Outlook add-in that lets users review, approve, adjust, or reject TyMetrix 360 legal invoices directly from Microsoft Outlook.
Does TyMetrix 360° use customer data to train AI models?
No, TyMetrix 360 does not use customer data to train public AI models. Wolters Kluwer also has safeguards in place to protect data privacy and security.
Where is TyMetrix 360 hosted?
TyMetrix 360 is a SaaS-based software hosted in a secure cloud environment managed by ELM Solutions. Organizations can choose to have their data hosted in either the United States or the European Union, depending on their business and regulatory needs.
Does TyMetrix 360 support vendor management?
Yes, TyMetrix 360° lets teams manage discount agreements with law firms and other vendors, track negotiated rates and expiration dates, and check whether the agreed discounts are applied to invoices.
Can TyMetrix 360 be customized for different legal teams?
Yes, organizations can configure TyMetrix 360 to fit their specific needs. They can also adjust its modules to meet the requirements of different teams and processes.