Kirstie
Construction, 11-50 employees
More than a year
“Very easy to use”
Pros
The use of 360 Learning facilitates our employees' completion of necessary training for site access offering great convenience given their frequent travel.
Cons
I have no complaints about 360 Learning.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
ugo
E-Learning, 500+ employees
Less than 6 months
“Great learning tool”
Pros
The platform's intuitive design enables extensive content sharing and seamless collaboration fostering the exchange of information.
Cons
There is room for a reduction in cost; several features are not available without charge.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“360 Learning”
Pros
The primary attraction of the site lies in its assistance with training new team members.
Cons
There's nothing I find displeasing about 360 learning.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Marie B.
Automotive, 500+ employees
More than a year
“responsive support and attentive team”
Pros
It is very easy. The support team responds quickly and the interactions with both the sales and customer teams are really positive. They are available when needed and it is reassuring to see that feedback and reported issues are actually taken into account by the development team.
Cons
There are quite a lot of updates so you need to be able to keep up with them and implement them regularly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Leo S.
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“very modern interface”
Pros
From the initial presentation of the solution to its selection, setup and even now, the different contacts have always been very responsive. The project timeline was respected well despite tight deadlines. As for the solution itself, it provides a simple, modern interface while still offering plenty of features that are fairly easy to get to grips with thanks to the training provided and the day-to-day support.
Cons
One downside is that all technical support goes through a ticketing system with no option for verbal discussion which can make email exchanges feel tedious and waste time on issues that seem fairly simple at first. There are also many different contacts depending on the topic and it is not always clear who to reach out to.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Alexander F.
Information Technology and Services, 500+ employees
Less than a year
“flexible authoring for team learning”
Pros
The collaborative learning setup works really well and the authoring tool is a strong part of the platform. It also offers a lot of flexibility when it comes to customization based on roles, groups and permissions which makes it useful for different team structures.
Cons
One thing still missing is the ability to export courses as SCORM files. I'd also like to see stronger support for blended learning especially around live sessions and recurring appointment scheduling.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Transportation/ Trucking/ Railroad, 500+ employees
Less than a year
“custom training made simple”
Pros
Being able to build tailor-made training courses, including job-specific content that fits our needs, is a real advantage. We can use different formats like handouts, videos, tutorials and quizzes which makes the training much more complete. The platform is easy to use and access to 360 Academy is helpful for learning how the software works or just refreshing your knowledge. We also benefit from support from a customer success partner which is reassuring.
Cons
One thing missing is the ability to create folders or organize my modules by training theme.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
JOEL M.
Banking, 101-500 employees
More than a year
“responsive support”
Pros
Quality of support during setup and after-sales has been excellent. The people I worked with were attentive, proactive and genuinely helpful. I also appreciated the content of the self-training modules available for platform administrators.
Cons
The catalog intended for learners could be more simple.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Doriane R.
Management Consulting, 101-500 employees
Less than a year
“modern design and useful analytics”
Pros
Interface is well designed, modern and flexible and the statistical tracking is extremely helpful for monitoring completion rates.
Cons
Replaying a training course is not very simple for users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kirstie B.
Construction, 11-50 employees
More than a year
“convenient training access anywhere”
Pros
Having this in place makes it much easier for our employees to complete the training required to gain access to certain sites. It's especially convenient because our team is traveling almost every week so they can still stay on top of what they need to finish.
Cons
At this point, there really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yen H.
Construction, 101-500 employees
Less than a year
“Useful updates and quick setup”
Pros
Perfect tool for my team and new features are added regularly.
Cons
The homepage still lacks customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 1-10 employees
Less than a year
“helpful for team training”
Pros
The site has been especially useful because it helps train new team members effectively.
Cons
There really isn't anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
EMANUELE
Marketing and Advertising, 101-500 employees
Less than a year
“Easy and fast”
Pros
We, as administrators and learners, find the platform very navigable providing essential LMS features with AI integration enhancing content production.
Cons
Sometimes the process of creating courses and training paths can be somewhat lengthy.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tiara
Media Production, 1-10 employees
Less than a year
“Digital learning with ease”
Pros
I value the platform for its smooth deployment and the ability to track the progress of my employees coupled with the flexibility to customize learning modules.
Cons
The program itself might have a few glitches; at times it fails to save progress or play certain videos. The turnaround time to address these issues is noticeably sluggish.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
3
Nina
Pharmaceuticals, 500+ employees
More than a year
“User-friendly LMS”
Pros
The collaborative environment offered by the platform proves invaluable in the digital age particularly with remote work and the prevalence of online learning.
Cons
At present I don't have any specific issues to mention. While collaborating with 360Learning I provided suggestions for missing or improved features and they were promptly acknowledged.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nathalie M.
Cosmetics, 500+ employees
Less than a year
“Independent use with great guidance”
Pros
After a fairly short onboarding period, the platform becomes easy to use and manage. As an admin, I can handle almost everything on my own without needing extra support which gives me a lot of independence. The personal contact has been especially outstanding. It started during the sales process which was very pleasant, competent and professional. My customer support contact is Julie and she supports me in a highly competent and professional way. Response times are short and I genuinely feel that she takes the time whenever I need help. The support during the workshops and the app setup was also first-class.
Cons
The app could still improve when it comes to user guidance. Within a learning path, I repeatedly have to go back manually in order to reach the next step. I would also like to see more flexibility in how the dashboard can be designed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Celine R.
Retail, 500+ employees
More than a year
“Simple course creation tools”
Pros
Creating courses with this platform is very easy. The software feels simple and makes it possible to build e-learning modules quickly while still keeping the quality high. It also encourages interactive content which makes the training more engaging. The tracking indicators are useful for monitoring progress on the assigned modules and learners can share feedback on the content which really helps support continuous improvement.
Cons
From a user perspective, it can sometimes be difficult to find the way back to certain training modules.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Nina N.
Pharmaceuticals, 500+ employees
More than a year
“excellent for online collaboration”
Pros
Platform really shines when it comes to collaboration which feels especially valuable today with remote work and online learning being such a big part of daily life.
Cons
At this stage, there is nothing specific I can point to as a downside. While using it with others, I did suggest a few missing features and areas that could be improved and those were acknowledged and considered promptly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
6
Emma A.
Real Estate, 500+ employees
More than a year
“simple content creation and steady updates”
Pros
This tool feels very easy which is a real plus. The product also keeps improving regularly and it's clear customer feedback is being taken into account when new updates and enhancements are planned.
Cons
Finding modules in the catalog can be tricky for learners when using the search.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Molly
Financial Services, 51-100 employees
Less than a year
“As an Admin”
Pros
What I appreciate the most is the ability to customize and the user-friendly interface.
Cons
Initially the solution might not present itself as highly user-friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6