Total 524 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K

Kirstie

Construction, 11-50 employees

More than a year

5.0
December 2023

Very easy to use

Pros

The use of 360 Learning facilitates our employees' completion of necessary training for site access offering great convenience given their frequent travel.

Cons

I have no complaints about 360 Learning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

U

ugo

E-Learning, 500+ employees

Less than 6 months

5.0
December 2023

Great learning tool

Pros

The platform's intuitive design enables extensive content sharing and seamless collaboration fostering the exchange of information.

Cons

There is room for a reduction in cost; several features are not available without charge.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2023

360 Learning

Pros

The primary attraction of the site lies in its assistance with training new team members.

Cons

There's nothing I find displeasing about 360 learning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MB

Marie B.

Automotive, 500+ employees

More than a year

5.0
December 2023

responsive support and attentive team

Pros

It is very easy. The support team responds quickly and the interactions with both the sales and customer teams are really positive. They are available when needed and it is reassuring to see that feedback and reported issues are actually taken into account by the development team.

Cons

There are quite a lot of updates so you need to be able to keep up with them and implement them regularly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

LS

Leo S.

Mechanical or Industrial Engineering, 500+ employees

Less than a year

4.0
December 2023

very modern interface

Pros

From the initial presentation of the solution to its selection, setup and even now, the different contacts have always been very responsive. The project timeline was respected well despite tight deadlines. As for the solution itself, it provides a simple, modern interface while still offering plenty of features that are fairly easy to get to grips with thanks to the training provided and the day-to-day support.

Cons

One downside is that all technical support goes through a ticketing system with no option for verbal discussion which can make email exchanges feel tedious and waste time on issues that seem fairly simple at first. There are also many different contacts depending on the topic and it is not always clear who to reach out to.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

AF

Alexander F.

Information Technology and Services, 500+ employees

Less than a year

4.0
December 2023

flexible authoring for team learning

Pros

The collaborative learning setup works really well and the authoring tool is a strong part of the platform. It also offers a lot of flexibility when it comes to customization based on roles, groups and permissions which makes it useful for different team structures.

Cons

One thing still missing is the ability to export courses as SCORM files. I'd also like to see stronger support for blended learning especially around live sessions and recurring appointment scheduling.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Transportation/ Trucking/ Railroad, 500+ employees

Less than a year

5.0
December 2023

custom training made simple

Pros

Being able to build tailor-made training courses, including job-specific content that fits our needs, is a real advantage. We can use different formats like handouts, videos, tutorials and quizzes which makes the training much more complete. The platform is easy to use and access to 360 Academy is helpful for learning how the software works or just refreshing your knowledge. We also benefit from support from a customer success partner which is reassuring.

Cons

One thing missing is the ability to create folders or organize my modules by training theme.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JM

JOEL M.

Banking, 101-500 employees

More than a year

5.0
December 2023

responsive support

Pros

Quality of support during setup and after-sales has been excellent. The people I worked with were attentive, proactive and genuinely helpful. I also appreciated the content of the self-training modules available for platform administrators.

Cons

The catalog intended for learners could be more simple.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

DR

Doriane R.

Management Consulting, 101-500 employees

Less than a year

5.0
December 2023

modern design and useful analytics

Pros

Interface is well designed, modern and flexible and the statistical tracking is extremely helpful for monitoring completion rates.

Cons

Replaying a training course is not very simple for users.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

KB

Kirstie B.

Construction, 11-50 employees

More than a year

5.0
December 2023

convenient training access anywhere

Pros

Having this in place makes it much easier for our employees to complete the training required to gain access to certain sites. It's especially convenient because our team is traveling almost every week so they can still stay on top of what they need to finish.

Cons

At this point, there really isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YH

Yen H.

Construction, 101-500 employees

Less than a year

5.0
December 2023

Useful updates and quick setup

Pros

Perfect tool for my team and new features are added regularly.

Cons

The homepage still lacks customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Retail, 1-10 employees

Less than a year

5.0
December 2023

helpful for team training

Pros

The site has been especially useful because it helps train new team members effectively.

Cons

There really isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

EMANUELE

Marketing and Advertising, 101-500 employees

Less than a year

5.0
November 2023

Easy and fast

Pros

We, as administrators and learners, find the platform very navigable providing essential LMS features with AI integration enhancing content production.

Cons

Sometimes the process of creating courses and training paths can be somewhat lengthy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tiara

Media Production, 1-10 employees

Less than a year

4.0
November 2023

Digital learning with ease

Pros

I value the platform for its smooth deployment and the ability to track the progress of my employees coupled with the flexibility to customize learning modules.

Cons

The program itself might have a few glitches; at times it fails to save progress or play certain videos. The turnaround time to address these issues is noticeably sluggish.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

3

N

Nina

Pharmaceuticals, 500+ employees

More than a year

4.0
November 2023

User-friendly LMS

Pros

The collaborative environment offered by the platform proves invaluable in the digital age particularly with remote work and the prevalence of online learning.

Cons

At present I don't have any specific issues to mention. While collaborating with 360Learning I provided suggestions for missing or improved features and they were promptly acknowledged.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NM

Nathalie M.

Cosmetics, 500+ employees

Less than a year

4.0
November 2023

Independent use with great guidance

Pros

After a fairly short onboarding period, the platform becomes easy to use and manage. As an admin, I can handle almost everything on my own without needing extra support which gives me a lot of independence. The personal contact has been especially outstanding. It started during the sales process which was very pleasant, competent and professional. My customer support contact is Julie and she supports me in a highly competent and professional way. Response times are short and I genuinely feel that she takes the time whenever I need help. The support during the workshops and the app setup was also first-class.

Cons

The app could still improve when it comes to user guidance. Within a learning path, I repeatedly have to go back manually in order to reach the next step. I would also like to see more flexibility in how the dashboard can be designed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

CR

Celine R.

Retail, 500+ employees

More than a year

4.0
November 2023

Simple course creation tools

Pros

Creating courses with this platform is very easy. The software feels simple and makes it possible to build e-learning modules quickly while still keeping the quality high. It also encourages interactive content which makes the training more engaging. The tracking indicators are useful for monitoring progress on the assigned modules and learners can share feedback on the content which really helps support continuous improvement.

Cons

From a user perspective, it can sometimes be difficult to find the way back to certain training modules.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

NN

Nina N.

Pharmaceuticals, 500+ employees

More than a year

4.0
November 2023

excellent for online collaboration

Pros

Platform really shines when it comes to collaboration which feels especially valuable today with remote work and online learning being such a big part of daily life.

Cons

At this stage, there is nothing specific I can point to as a downside. While using it with others, I did suggest a few missing features and areas that could be improved and those were acknowledged and considered promptly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

EA

Emma A.

Real Estate, 500+ employees

More than a year

5.0
November 2023

simple content creation and steady updates

Pros

This tool feels very easy which is a real plus. The product also keeps improving regularly and it's clear customer feedback is being taken into account when new updates and enhancements are planned.

Cons

Finding modules in the catalog can be tricky for learners when using the search.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Molly

Financial Services, 51-100 employees

Less than a year

5.0
October 2023

As an Admin

Pros

What I appreciate the most is the ability to customize and the user-friendly interface.

Cons

Initially the solution might not present itself as highly user-friendly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6