360Learning Reviews

“clear API and responsive support

Pros

It is easy for me, the API integrations are clearly laid out and I find customer support responds quickly whenever I have a question.

Cons

A lot of features are being developed that my business doesn't really need. I understand product roadmaps are planned in advance but that also makes the platform feel less flexible for what I actually require.

“Simple training module builder

Pros

The platform feels fairly natural to me thanks to its simple interface. I also appreciate the guided approach to building training modules because it helps me organize and structure the content in a clear way.

Cons

Certain features still feel a bit limited especially for content creation and for offering a wider variety of learning activities within the platform. We've already shared that feedback as an area that could be improved. The AI tool can assist with generating training modules but I'm not completely sold on it yet. At this stage, I still prefer using tools like ChatGPT or Perplexity when I need inspiration or ideas for learning activities.

“powerful training delivery options :)

Pros

One thing that really works well here for me is the platform's strong e-learning functionality especially when it comes to building and managing courses. I find the built-in AI course generation a big advantage too since it helps me speed up content creation quite a bit. Another feature we really value is being able to mix e-learning with live webinars and in-person sessions which gives us a lot of flexibility in how we deliver training.

Cons

Group-level customization could definitely be more flexible than it is now. The learner statistics and tracking tools also have room for improvement. And while the e-learning modules themselves perform very well, we'd still like to see more choices for content layout and overall course structure.

“clean design and quick learning

Pros

This tool doesn't take much time for me because the interface is very user-friendly and I see learners pick it up quickly. I also find the application has a well-thought-out and appealing design.

Cons

Course editing still feels a bit limited in terms of features. At the moment, you can only insert text or images and it would be much better if animations could also be added directly within the text field.

“Perfect platform

Pros

Using this platform has been a very positive experience for me because it is simple to handle for both module creators and learners. I find building and managing training modules becomes quite simple after just a bit of initial guidance. The platform is also technically very stable and the overall design makes navigation feel natural and comfortable to me. For our company, moving our existing materials into the system went very well and did not waste our time. On top of that, I noticed most of our learners started using it right away without needing tutorials which really shows how user-friendly the interface is. We also received great support from the team during the initial setup phase.

Cons

The only minor criticism we have is related to the proportion of the different sections on the screen. For example, the training area feels too small compared with the comments column which we see as less important than the actual training content and at the moment there is still no option to adjust the width of that column.

“Customizable training modules and stellar support

Pros

The platform really stands out to me for how much freedom it gives us in designing training modules. I find adding videos works well, the AI support is useful and linking documents to QM instructions is very practical. Group creation and custom roles make it much simpler for me to assign the right required training to the right people. Another big advantage is the fast translation into many foreign languages, we currently use 21 and I've seen very positive feedback from users. On top of that, the support team deserves special mention and I also appreciate the continuous improvements and the early communication about new product features.

Cons

There are no real downsides for us. Of course, there are always small things you could optimize but they are taken seriously as suggestions for improvement. Whether they get implemented seems to depend on priorities and on whether other users are asking for the same adjustment as well.

“Easy subgroup management

Pros

Setting it up is easy for me and I find each subgroup can be managed independently which is really convenient.

Cons

A downside is that you can't run SQL queries directly in the solution and the format support is lacking.

“Excellent page creation

Pros

Being able to create content directly within the same tool is a real plus for me. I also appreciate how simple it is to edit the homepage without being boxed into a preset template which makes it easy for me to add elements freely and build something more creative and personalized.

Cons

One drawback I'd point out is the search function. Whether I'm looking for a training course or other content, if I go back, I have to start the whole search over again. The information and filters I had already entered disappear which wastes time and makes the experience less convenient.

“promising & adaptive learning features

Pros

Getting teams comfortable with the tool happens pretty quickly in my experience which is a real plus. I can also see the product moving forward with some very interesting features especially around adaptive learning and I'm really looking forward to seeing how that develops.

Cons

The support team can take a while to reply when questions come up. I've also noticed that during busy periods, the platform can get a bit buggy, at least from what I've seen within my company.

“Smooth start with motivating modules

Pros

With the valuable support from team, I found getting started with the software felt gradual and well guided. It helped us build a completely new approach to quality training by giving our teams access to many modules and quizzes in a fun, gamified environment. I've seen team engagement clearly increase thanks to this interactive and motivating format.

Cons

A few advanced features take a little time to fully master but the support provided helps overcome that quickly.

“outstanding onboarding

Pros

Right from implementation, I found the onboarding process, Academy materials and customer support were standout strengths. Our Client Success Partner was incredibly proactive and made sure we had everything in place at every stage. From a learning design standpoint, I think the platform really shines when it comes to collaborative learning and knowledge sharing. The course authoring tools feel simple to me so both instructional designers and subject-matter experts can build content without much friction. Course and path management are also well designed which helps us a lot when creating scalable learning programs for different audiences and multiple languages. Another big plus for me is the product roadmap especially since we are not a software development company. It is reassuring to see the platform evolving consistently, with regular updates and improvements that clearly reflect actual user needs.

Cons

Earlier versions of the homepage did not offer many customization options so tailoring the user experience was somewhat limited. That said this area has improved a lot with newer layout choices, added features and custom fields that make personalizing the learning environment much more effective.

“Interactive training

Pros

Training sessions are very interactive and easy for me to follow and I find the short quizzes at the end of each one do a good job of helping the key information stay in mind.

Cons

Quizzes are usually quite basic and don't really make up for hands-on practice for someone new. Because of that, it works better as a complementary tool, mainly for building theoretical knowledge.

“Simple learning platform

Pros

Platform feels very simple to me and the design is really appealing. I find the custom fields especially valuable because they let us profile our learners and deliver the right content to the right person. The workshops with our CSP Valentin especially the ROI-focused ones, have also been very helpful for me.

Cons

There's no module versioning by language, no history for follow-up reminders and the challenge mode on the mobile version is missing. I'd also like to see a wider variety of activity templates.

“Strong training analytics and content creation

Pros

It gives me great statistics and clear tracking for completed training paths which is really useful. I also find creating content very convenient especially since I can rely on an unlimited community of creators for support and inspiration.

Cons

Managing user accounts and groups is quite complicated especially now that groups are barely used. It's also frustrating that there's no way to merge content from two user accounts.

“Easy ai powered learning platform !

Pros

It feels simple to me so it's quick to get comfortable using it every day. I find the regular updates a real plus especially the AI activity generation feature which saves me valuable time. The personalized support from my CSP has also been very helpful, with practical advice and best practices that genuinely make a difference for me.

Cons

Access to some external tools can occasionally be limited especially during conferences or Academy classes when the tool being used isn't accessible from my work computer.

“fast onboarding & engaging training tool

Pros

Really positive experience both from a user and deployment standpoint for me. It's quick to get the hang of, content creation feels fast and engaging and I've found the support team excellent throughout.

Cons

Nothing worth pointing out here, the tool has been genuinely great and didn't create any issues during deployment or when getting employees to adopt it.

“feature rich learning platform

Pros

The interface feels very simple to me and the wide range of features makes the software feel complete while also helping with everyday use and different needs. I also really appreciate the translation feature.

Cons

At the beginning, it can be a little hard to tell the difference between the paths and the modules while getting familiar with the system.

“Flexible global training system

Pros

Being able to create training modules for an international audience is really valuable in my experience. I find the training tracking easy and it's convenient for me that I can restart or continue the modules whenever I want.

Cons

Reworking the subtitles takes up a lot of time and I think that part could definitely be improved.

“scalable learning

Pros

One of the best parts of this platform for me is how well it supports collaborative, peer-based learning. I find creating courses simple and easy and it comes with really great tools for sharing knowledge internally across teams. It also grows nicely alongside a company which makes it a good fit for expanding organizations like ours. On top of that, I see it helping build a culture where continuous learning feels natural.

Cons

The pricing can feel a bit expensive for very small teams. It's also not the strongest option for organizations that mainly want pre-built content instead of creating and sharing their own. Some of the more advanced customization features take a while to fully understand and use effectively.

“Easy content management

Pros

Creating content feels very simple for me and I find managing users while tracking their progress just as easy.

Cons

The pedagogical use of the exercise pages still has a few limitations especially when it comes to the available options and the feedback that can be provided to users.

“AI driven global learning platform

Pros

A big plus for me is the globalization side of the solution, along with several AI features like the AI companion. I find the reporting great, co-editing works really well and the automation tools bring a lot of value overall.

Cons

There are still a few areas that could be improved especially building modules with AI. The learning paths also lack some personalization and there's no placement quiz feature at the moment.

“Evolving platform with strong guidance

Pros

The platform keeps evolving with new features on a regular basis and I've found the guidance from our Customer Success Partner genuinely constructive and valuable.

Cons

One mobile app update caused quite a few issues with learner tracking. The fixes were eventually rolled out and it seems they learned from that experience for the updates that followed.

“Interactive platform

Pros

Creating content and uploading existing files feels very easy for me and I find the platform does a really good job of automatically recommending relevant material and quizzes. The collaboration tools are excellent as well. Our members really enjoy how interactive the whole experience feels and I see it helping them stay engaged. It also comes with a thorough training platform that helps new users get up to speed.

Cons

At this point, there is very little to complain about. We have only recently started using the new skills management feature to put together a detailed skills matrix for different roles. Since we are still early in the rollout, it is too soon to judge fully but it already seems promising for mapping competencies across the organization.

“offers flexible employee training

Pros

This platform lets us offer our employees a wide range of training courses on many different topics, available whenever they want so they can learn in their free time and build skills related to their roles as well as more personal subjects like emotional management. From the learner side, I find the tool easy to use, they can find their assigned training in just a few seconds and I see them being guided well during their first use. The integration and implementation process is also simple for us and everything can be done completely independently. As for customer support, we're fortunate to have a CSP who is available as soon as I have a question or run into an issue and who regularly checks in with us about our projects. I also rely on her as our best advisor when it comes to the platform especially around engagement, features and data analysis.

Cons

Even though improvements have been made recently, it's still a shame that the platform and especially the groups, can't be customized more. For example, we have two different brands on the platform but it's not possible for us to use two different color schemes. It's also unfortunate that there isn't an alert feature to notify us when a module stops working because some learners end up blocked in their learning paths and don't think to contact us.

“User friendly

Pros

Regular customer support has been a real plus for me. I see the platform keeps evolving with new innovations and product developments and I also find it very user-friendly.

Cons

The Globalization translation still needs improvement so translators can spend less time reviewing and correcting the text.

“AI powered skill development tool

Pros

It really helps me with skills development and the flexibility to adapt and create content is a big plus. I also find the AI features very practical and helpful in saving time.

Cons

Navigation can be confusing at times especially on the admin side. It still takes too long to figure out how to edit learning paths or manage the data.

“Allows custom branded learning

Pros

This tool fits our visual identity and our company perfectly, it really feels custom-built for us. I've found everyone involved available throughout the process and they also provide plenty of tools and tutorials to help us move forward.

Cons

The Engagement Academy section is very dense and before the platform is actually created, it's hard to picture how it will work and put the content into practice.

“Interactive gamified training

Pros

The platform's visual design is very appealing to me and I find the AI recommendations genuinely useful. I also really appreciate the level of interactivity and gamification it offers. Creating modules feels easy and I've found the support team impressively quick to respond. On top of that, the project team is available and helpful whenever I need assistance.

Cons

The image library available could be better. It's also frustrating that the standard banners can't be customized and there isn't enough flexibility to choose what should appear on the personal page, such as LinkedIn details, bio and similar elements.

“Scalable global learning solution

Pros

One of the things we value most about this platform is how much it has evolved over time. Our group started using it back in 2017 and I've seen the features expand significantly and keep improving year after year. We also really appreciate the globalization capabilities which for an international group like ours are no longer optional but essential. On top of that, I value the ability to customize the platform so it aligns with our group identity. Finally, the support from the teams, their guidance and their availability have helped us make real progress in how we use the platform.

Cons

That said there are still two areas that would deserve further development. First, the content features are somewhat limited since they do not allow image copy-pasting and do not offer buttons for pop-ups or separate windows to display additional information. Second, videos cannot include automatically translated subtitles or voice-over in the desired language.

“structured learning platform

Pros

Report-building and learning path creation features are what I appreciated most. I find everything very simple and quick to get used to. The platform genuinely saves me time and helps keep content organized in a clear, structured way.

Cons

Setting up a workflow to automatically provision users was fairly challenging. For our particular use case, the process ended up feeling quite heavy and not very fluid.

“excellent training and support

Pros

Training tutorials and the overall guidance have been really valuable for me. I've also found customer support very responsive and the level of assistance throughout has been reassuring.

Cons

The interface design could be better, as it may not suit every learning style. There is also a lot of information displayed on the same page which can feel overwhelming.

“stable platform with engaging training

Pros

it runs very reliably and users generally have no difficulty navigating or using it. The Forum is a nice feature because it lets learners participate actively which is a good way to keep them involved. The content authoring tool is easy enough for employees to pick up quickly when they need to build training courses and making quizzes is very simple. It also gives teams the ability to create engaging training materials without spending money on off-the-shelf content that usually doesn't match an organization's actual needs. On top of that, the support team is always friendly in their interactions.

Cons

As with any advanced software, there is still a learning curve before administrators really become comfortable with how everything works even though the support team is quite available when help is needed. It's also necessary to pay for access to an image bank since the built-in image selection is too limited but the cost is relatively minor.

“excellent course sharing

Pros

Sharing training courses with learners is very easy and setting up learning paths and sessions works really well for our teams. Communication with our IT contact, our Client Success Partner, has also been a real plus since they respond quickly whenever we have a request.

Cons

Before the updates and the introduction of the "my work" section, it was more difficult for employees to get comfortable using the site.

“accessible modules and helpful support

Pros

Using it feels easy and the support team is there when needed. The modules are well organized and the pathways are easy to access and navigate.

Cons

The visual customization is still quite limited. The AI is not fully reliable yet and makes too many mistakes. The built-in content creation tools also feel a bit weak so for some basic functions, it's necessary to rely on third-party tools.

“Personalized and high-quality support

Pros

The personalized, high-quality support from Claire is the best and the wide range of options for creating training courses is excellent and very user-friendly.

Cons

For me, tracking statistics through the tool is not always very user friendly. It is also a shame that automated user import/export features are not included in the standard contract.

“Amazing and clear help

Pros

Well the help I got from Claire was amazing. She gave me clear, helpful advice for managing my platform which really improved how I use it. Her knowledge and willingness to help made a significant impact.

Cons

The tool itself felt a bit inflexible to me. Plus some limitations make it hard to customize everything to our specific requirements.

“Truly outstanding customized support

Pros

Their customized support is truly outstanding. From the very start of the project all the way to the final launch, the team has clearly and precisely answered every single one of my questions.

Cons

Honestly there is almost nothing to complain about. Every interaction I have had has gone very smoothly. If I had to pick something, I would say the platform can feel a bit complex because there are so many features and it is sometimes hard to find exactly what you need right away. But of course having all those features is also a great thing.

“user-friendly with great resources

Pros

Its very user friendly and easy to get the hang of. The available resources like the training space and FAQ, make things much simpler and let us move forward without always having to email support.

Cons

Some useful settings are either part of a paid add-on or cannot be changed but this only affects minor aspects of the software.

“fantastic flexibility and easy reports

Pros

The flexibility like the freedom to build and modify learning paths and the easy to use reporting are all fantastic. The online support and the consistent follow-up from our account managers are also excellent.

Cons

Honestly I have very little to share. The only minor note might be the per-license billing model but there is nothing about the actual platform itself that I would change as it works great.

“A great tool with a top-notch team

Pros

360Learning support team, the variety of content, the platform's availability in multiple languages, the development of AI tools and the interaction between learners and coaches are all top-notch. Overall I would say it is a great tool.

Cons

I feel like the platform's layout and navigation could be improved especially when you are trying to manage multiple learning paths and different customer groups at the same time.

“complete and versatile

Pros

What I appreciate most is how complete and flexible this platform feels. It comes with a broad set of features that handles everything we need really well and it makes everyday work much simpler to stay on top of.

Cons

Haven't run into any negatives at this point. Everything has been working reliably and the support team has been excellent.

“Responsive support all the way!

Pros

From the beginning to the final launch, their personalized support has been outstanding. The team responds to every question I have clearly and accurately which has been really reassuring throughout the whole process.

Cons

Honestly I don't have any real complaints. Everything has gone very well with every person I've dealt with. If I had to point out one minor thing, it would be that the platform feels a little complex at times and with so many features, it can occasionally take a bit of effort to find what I need.

“fresh design

Pros

Right from the start, the platform feels motivating, very user-friendly and visually fresh with a modern layout. Using it is genuinely enjoyable because so many things work simplely. We especially appreciate the learning needs feature and the bottom-up learning philosophy behind it. A lot of the input comes directly from sales and flows into new training topics which is extremely important for us. Another big advantage is the Customer Success team, they are helpful, empathetic and respond very quickly.

Cons

There are really only small details that still need to be implemented by the developers. One example is that managers should also be able to view indirect teams which is currently missing but is already listed as a candidate on the roadmap. And even when a feature is not available yet, support always advises us in a very solution-oriented way. We often receive out-of-the-box suggestions that show us alternative approaches so we always feel well taken care of.

“outstanding support and product updates

Pros

A big part of what makes this partnership work well is having such an available and committed Customer Success Manager. Their tailored support and strong understanding of the challenges we face make a real difference in the successful delivery of our projects. We also really value the regular Stadium sessions used to showcase new features. They keep us up to date on product changes and create a direct line of interaction with the product teams. It's an engaging, transparent format that brings genuine added value.

Cons

One improvement area worth mentioning is how feature requests are handled. A few suggestions that feel important to us, like stronger integration with the Live (Teams) option or the ability to set up intermediate roles for more precise access management, do not seem to be treated as priorities and are moving forward quite slowly. We hope future platform updates will reflect these user needs more clearly.

“useful support content

Pros

Its simple design makes it very quick to get started with. The resources available to help users learn, like the training area and FAQ, make a big difference and save a lot of time since there's usually no need to email support just to keep moving forward.

Cons

A few useful settings are either only available through a paid add-on or can't be changed at all but these only affect secondary aspects of the software.

“reliable LMS for long-term training

Pros

After nearly 10 years of using this LMS, it has genuinely improved how we handle and deliver training. The system is dependable and simple to use for both learners and admins. Adding content, monitoring progress and pulling reports are all pretty clear and manageable which has helped us save a lot of time and effort. Our team also values how accessible the platform is since people can learn whenever and wherever they need to. All in all, this LMS has made our training workflow more efficient, organized and enjoyable.

Cons

One limitation is that once content has been created, exporting it is not very simple. Early on, when we were on the basic subscription, we also had to deal with extra admin work because user registrations needed to be handled manually every month.

“excellent coaching and course creation

Pros

Claire provides personalized, high-quality support and the platform offers plenty of options for building training courses.

Cons

Tracking statistics through the tool is not always very simple for me and it's also a shame that automation for incoming and outgoing flows is not included in the contract.

“helpful support

Pros

The team support has been excellent and the variety of content really adds value. I also appreciate that the platform is available in several languages which makes it much more accessible. The ongoing AI development is a nice plus and the interaction between learners and coaches helps create a more engaging learning experience.

Cons

The platform ergonomics could still be improved especially when managing multiple learning paths and multiple customer groups at the same time.

“agile platform

Pros

What really works well here is the platform's agility, the autonomy it gives us to build and adjust learning paths ourselves and reporting that's very easy to use and act on. The online support is also very reliable and the follow-up from our account managers has been genuinely helpful.

Cons

Honestly there's very little to complain about. If I had to point to something, it would maybe be the license-based pricing model but I don't have any real issue with the platform itself.

“helpful guidance & responsive support

Pros

Working with Claire was a real plus. She gave me clear, useful guidance on managing my platform and that support has helped me get much more out of it. Her expertise and responsiveness genuinely made a noticeable difference.

Cons

Platform itself feels somewhat limited in terms of flexibility. Some of its restrictions can make it harder to tailor everything to specific needs.