Total 524 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PA

Philippe A.

Marketing and Advertising, 101-500 employees

More than a year

5.0
March 2024

complete and user-friendly platform

Pros

It feels like a full-featured platform and it's very simple to use for both administrators and regular users.

Cons

I haven't run into any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cyan

Healthcare, 101-500 employees

More than a year

5.0
February 2024

5 stars! Just a great tool for our entire teams' learning experience!

Pros

I appreciate the ease of content creation and the functionality to collaborate with others. Also, I really love how the data is presented. As someone who isn't a data analyst but needs to keep track of everyone (as a team of one) and report on the L&D data, I appreciate this a lot. It makes my job actually doable!

Cons

The initial learning process is a bit awkward, but they provide a lot of great learning content on the engagement academy to help you get started. You're also assigned a personal CSA, and mine (shout out to [sensitive content hidden]) is amazing. Quick responses, always available for a face-to-face chat if necessary, and takes a real interest in helping us get the most out of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Romina

Retail, 51-100 employees

Less than 6 months

5.0
February 2024

Very positive experience

Pros

The platform works great, especially in a remote setting. Our company is on two different continents with many remote workers, and we are grateful for a tool like 360Learning. We received great support from our Digital Client Success Partner.

Cons

Setting up the system was a bit challenging at first as it isn't very intuitive, but once you start using it regularly, it becomes quite easy.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

P

Philippe

Aviation, 500+ employees

More than a year

5.0
February 2024

A very frendly leraning tool for my company

Pros

The UI is simple and customizable. Frequent updates improve the experience.

Cons

Frequent updates sometimes make me feel lost!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marie

Defense & Space, 500+ employees

More than a year

5.0
February 2024

good tool, user-friendly and easy to use

Pros

Easy to use, intuitive, reporting...

Cons

Creating the home page is efficient for each employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CJ

Cyan J.

Textiles, 101-500 employees

More than a year

5.0
February 2024

content creation & collaboration win

Pros

Creating content is easy and being able to collaborate with others is a huge plus. I also really love how the data is displayed. As someone who is not a data analyst but still has to track everything alone and report on L&D metrics, that part has been especially valuable. It honestly makes my job feel manageable.

Cons

Getting started felt a bit clunky at first but they offer a lot of excellent training materials through the Engagement Academy that help a lot. On top of that, you get a dedicated CSA and mine has been fantastic. Responses are quick, they're always available for a face-to-face chat when needed and they genuinely care about helping us get the most from the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

FA

Flavie A.

Computer Software, 101-500 employees

Less than a year

5.0
February 2024

Simple workflows and thoughtful support

Pros

Platform feels very well designed and getting started with it is quite easy thanks to how simple it is. The user experience has also clearly improved since the introduction of the "paths" feature especially for automated emails, Slack and similar workflows. On top of that, team has been attentive and consistently brought helpful suggestions and relevant solutions.

Cons

We mainly use it for external training which wasn't originally the tool's primary purpose. Because of that, the biggest limitation for our use case is the lack of an extension that would make it easier to onboard learners onto the platform while keeping a centralized database in one place, perhaps through a Salesforce connector. It would also help to have a larger support team so responses could be more reactive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SP

sarah p.

Telecommunications, 101-500 employees

Less than a year

4.0
February 2024

Structured platform with regular updates

Pros

This tool really stands out for its hierarchy and structure, along with the stats tracking and automatic report sending. The learning paths and the wide list of available features are also very useful. More than anything, the platform has continued to evolve quite regularly over the past two years. Since we manage more than 2,000 groups, we needed a solution that could help us organize, monitor and feed content quickly and efficiently, while also making distribution simple and it does that well.

Cons

From the learner side, usability is where it falls short. The homepage is not very simple when it comes to finding content quickly and it is hard to clearly distinguish modules from paths. There is also no table of contents or menu that gives visibility into all available content. Users also do not naturally think to use the search bar which is unfortunate because they do not realize how much content and information is actually available to them.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

JS

Jean-Michel S.

Computer Software, 101-500 employees

More than a year

5.0
February 2024

blended learning that energizes training

Pros

This blended learning platform does a really good job of combining eLearning with interactive classroom sessions and a forum which helps us run the sessions we deliver to clients, partners and internal teams in a much more engaging and effective way. As a software company, it gives us the right tools to keep training lively and well organized.

Cons

The IT R&D team is very active and transparent which is reassuring. We're especially looking forward to the upcoming automatic video translation features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

EM

Elke M.

Staffing and Recruiting, 101-500 employees

Less than a year

5.0
February 2024

very satisfied even after a year!

Pros

A full 12 months after implementation, we're still very satisfied with it. The features and overall performance have matched our expectations and the support has also been very good.

Cons

Overall it has been very good and pretty much exactly what we expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PL

Philippe L.

Retail, 500+ employees

More than a year

5.0
February 2024

flexible UI and steady improvements

Pros

The interface is simple to use and I can customize it the way I want. The frequent updates also keep making the overall experience better.

Cons

There are a lot of updates and sometimes that leaves me a bit lost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VC

Victoire C.

Construction, 101-500 employees

Less than a year

5.0
February 2024

powerful support and content creation

Pros

This tool is very easy and the teams provide a lot of guidance when getting started with the tool or whenever questions come up.

Cons

It's a very complete tool so there are quite a few settings to learn and manage at the beginning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JC

juliette c.

E-Learning, 11-50 employees

Less than a year

5.0
February 2024

content creation made simple

Pros

Creating and publishing content on the platform feels very easy and efficient.

Cons

The platform's architecture can be quite complex at times and it's not always easy for users to fully understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

IT, 51-100 employees

More than a year

5.0
January 2024

Great tools

Pros

Friendly and intuitive, very convenient.

Cons

Recurring updates can disrupt learners.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Florian

E-learning, 101-500 employees

More than a year

5.0
January 2024

A comprehensive, modern, collaborative and engaging training platform

Pros

360Learning helps us streamline our training processes. Creating modules is simple and efficient, and collaboration between learners and content creators is facilitated. The platform is also fun and customizable enough to engage employees in a skills enhancement program. Last but not least, regular platform updates bring new, ever more powerful (and AI-powered!) functionalities.

Cons

We hope to see the ability to customize the home page even further developed. It's already possible to create a carousel, but we'd also like to highlight training courses or create more sections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Virginie

Pharmaceutical, 51-100 employees

More than a year

5.0
January 2024

easy to use for students

Pros

It is easy to track the statistics of each session.

Cons

In general, nothing special overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FC

Florian C.

Telecommunications, 101-500 employees

Less than a year

5.0
January 2024

engaging training platform upgrades

Pros

This platform has really helped us industrialize our training processes. Building modules is quick and efficient and it makes collaboration between learners and content creators much easier. It's also engaging and customizable enough to keep employees involved in a skills development program. On top of that, the regular updates constantly add new features that are increasingly powerful, including AI-driven capabilities.

Cons

We'd love to see even more home page customization in the future. There's already an option to create a carousel but it would be even better to highlight specific training courses or add more sections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Stephanie B.

Pharmaceuticals, 101-500 employees

More than a year

5.0
January 2024

friendly and simple experience

Pros

It feels friendly and simple to use and it's very convenient overall.

Cons

The recurring updates can sometimes interrupt learners and be a bit disruptive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VA

Virginie A.

Sports, 101-500 employees

Less than a year

5.0
January 2024

helpful session statistics

Pros

It's really useful being able to track the statistics for each session.

Cons

Overall there's nothing that stands out as a problem or anything particularly special.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexander

Information Technology and Services, 500+ employees

Less than a year

4.0
December 2023

360 Learning - one of the best LMS

Pros

360Learning has provided us with a collaborative learning approach, an authoring tool, and flexibility for customization based on roles, groups and permissions.

Cons

I liked the software overall but there should be an additional feature to export courses in a SCORM file and enhanced support for blended learning live sessions and recurring appointments.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8