Total 230 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E
emmanuelle

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0

Wonderfully simple design

Pros

The platform's design is wonderfully simple and overall it is pretty easy for everyone to use.

Cons

One of the biggest drawbacks for me is the groups feature. I also find the administrators homepage is not very practical or user-friendly for daily tasks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

J
jeremy

Mechanical or Industrial Engineering, 500+ employees

More than a year

5.0

A user-friendly and comprehensive tool

Pros

It is a very user friendly and comprehensive tool for creating training courses. My company has successfully built a fairly substantial and professional course catalog with it.

Cons

The platform does not really allow for earning formal diplomas and there is no way to interact with industry professionals.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A
Aleksandar

Outsourcing/ Offshoring, 500+ employees

Free Trial

4.0

fast course creation with clear organization

Pros

The best thing about 360Learning is definitely its usability and how fast everything is. Creating courses is simple, we can add updates quickly and the whole platform is well-organized and clearly structured.

Cons

Honestly very little comes to mind that was negative. The only real limitation we have found is the cap on how many courses you can add to the platform.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

V
Vennec

Hospital & Health Care, 500+ employees

Less than a year

5.0

So many features for learners

Pros

There are so many features that let us deliver content to our learners in the most effective way possible.

Cons

Our field teams sometimes find the platform a bit complicated to get used to.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

C
Caroline

Food & Beverages, 51-100 employees

Less than a year

4.0

Reliable and simple tool

Pros

360Learning platform is a reliable tool and makes it incredibly simple for us to create and manage training modules.

Cons

It is frustrating that you can not fully duplicate a module to just make a few quick changes. Also when loading existing questions, you have to duplicate them instead of using them as-is which adds extra steps. For enrollments, I would love it if the fields would auto-fill for a learner from a specific store. Right now I have to type all the information again unless I just created another learner for that same store which is not very efficient.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

F
Francoise

Civil Engineering, 500+ employees

More than a year

5.0

easy to make training available

Pros

It is pretty easy to make training paths available to our employees which helps everyone get the learning they need without any hassle.

Cons

The platform's visual design changes regularly which tends to confuse our users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B
Benoit

Retail, 11-50 employees

More than a year

4.0

great ease of use and app

Pros

The ease of use, the handy mobile app and the engaging, participatory format are all absolutely great features that we love.

Cons

One thing I noticed is that the support system is quite rigid as we cannot rename terms like paths or journeys which are not always clear and are hard to explain. Long text entries also get cut off. I have given the support team a lot of feedback on this.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A
Abdessamad

E-Learning, 1-10 employees

Less than a year

5.0

fantastic and dedicated team support

Pros

360Learning platform is fairly user friendly and basic, making it simple to build and adjust training content. What really makes it special is the fantastic team support. They provide dedicated, step by step guidance. In our case support team was our main contact and I would highly recommend them for their professionalism and knowledge.

Cons

For team members who are not comfortable with technology, navigating an online platform can be a bit challenging. The good news is the support team is excellent at providing guidance whenever it is needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Richard

Real Estate, 1-10 employees

Less than a year

5.0

Love all the teaching possibilities

Pros

We love all the different teaching and learning possibilities the platform offers. Its ability to track learners through various user statuses and provide detailed statistics is highly helpful.

Cons

Navigating the platform as an admin can be a little tricky at times but we learn quickly by exploring and trying things out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

C
Carla

Computer Software, 500+ employees

More than a year

5.0

The best team and AI help

Pros

The support from the 360Learning team is fantastic as they help with both the technical integration and with driving user adoption and follow-up. Also they are always available and ready to assist. Plus the AI features are also a huge help and make the platform even more powerful.

Cons

Integrating with HRIS systems can be problematic as sometimes I run into issues that I cannot solve on my own.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

N
Nadege

Computer Software, 51-100 employees

Less than a year

5.0

extremely comprehensive features

Pros

360Learning platform has extremely comprehensive features that perfectly meet our needs for both internal training and external training for clients and partners. The customer success team also provides absolutely excellent, responsive support.

Cons

You need a short initial training session to configure all the features properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

A
Agathe

Glass, Ceramics & Concrete, 500+ employees

More than a year

5.0

Built for a global audience

Pros

It is built for a global audience, links perfectly with our existing LMS and has a fantastic platform structure. We were expertly advised and supported throughout the entire deployment project. The AI tools, the self-learning options for authors and managers and how easy it is to use after training are all amazing. We also love the Engagement Academy, the active user community, helpful webinars, ready to use communication kits and the quick, effective answers we always get from support.

Cons

There is not a catalog of pre-made e-learning modules that we could purchase. I feel like it would also be helpful to reach support via online chat. Having pre-established, multi-language learning paths for different job roles would be a great feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

E
Elif

Information Technology and Services, 500+ employees

Less than 6 months

5.0

top-notch and excellent platform

Pros

The variety of content, the ease of use and the amazing design are all absolutely excellent. Overall it is a top-notch platform.

Cons

honestly, i have not noticed any real disadvantages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Aurelie

Hospital & Health Care, 500+ employees

Less than a year

5.0

user-friendly design with limited resources

Pros

Its user-friendly design and the ability to manage the platform with limited resources are major advantages.

Cons

Some of the settings especially for the automated emails I feel like could be better.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Abhishek

Information Technology and Services, 500+ employees

More than a year

5.0

compliant and helpful product

Pros

This is a very compliant and helpful training management product. I find it reliable, simple to use and can automatically generate quizzes based on the module's content. Also it reports learning progress perfectly, tracks reminders, is fairly easy to integrate and has a a pretty user friendly environment that users love.

Cons

You cannot pick and choose specific submodules to learn from a larger course and I noticed there is no proper backup feature available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
James

Hospital & Health Care, 51-100 employees

Less than 6 months

4.0

Provides a wide selection of courses

Pros

The platform offers a wide selection of courses including Continuing Education Unit (CEU) options.

Cons

It sometimes does not remember where we left off.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Marion

Accounting, 101-500 employees

More than a year

5.0

Top-notch collaborative creation

Pros

360Learning collaborative e-learning creation, the ease of publishing, the management of in-person courses and the quality and responsiveness of the online help and customer service are all top-notch.

Cons

I feel like the reporting and KPI management features need some improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V
Varun

Marketing and Advertising, 1-10 employees

Free Trial

5.0

The best for managing courses

Pros

It is the best for managing courses and I like the support team as it is very good.

Cons

At the moment there is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD
Dr. Dorthe

Retail, 500+ employees

Less than a year

5.0

A very good standard product

Pros

The software is very good and has a standard product with plenty of options for customization. The team is also excellent as they are very knowledgeable and always available to help us.

Cons

I am missing a clear overview of the learning paths and clusters. So I feel like it would be better to see the chronological sequence of learning items to track progress more easily.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A
Alice

Restaurants, 101-500 employees

More than a year

5.0

Outstanding responsiveness from all teams

Pros

Well the responsiveness from all the teams be it support, technical and others is absolutely outstanding. The guidance and follow-up including training, implementation and ongoing support, are excellent. The platform is also constantly evolving with new features like AI and it remains very simple and easy to use.

Cons

To be honest I have no specific disadvantages or particular points to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10