Total 230 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

30%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

J
Jon

Information Technology and Services, 500+ employees

Less than a year

4.0

fantastic collaborative learning tools

Pros

The collaborative and social learning features, plus the user-friendly content creation tools are all fantastic.

Cons

The advanced reporting and analytics are limited and there is also some restriction on how much we can customize courses.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Alexandros

Sports, 1-10 employees

Less than 6 months

5.0

Very well-structured website

Pros

360Learning website is very well-structured for education, giving us the tools to organize our own learning path effectively.

Cons

It takes a little while to get familiar with the entire platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M
Melissa

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0

easy to use for all our employees

Pros

From our employees perspective, the platform is very simple and easy to use.

Cons

I feel like the search function could be a bit more user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
julien

Pharmaceuticals, 500+ employees

More than a year

5.0

Impressive speed for solving problems

Pros

Their speed in responding to problems and handling various topics is truly impressive and very much appreciated.

Cons

In my opinion it should be easier to configure the settings for mandatory training.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
Jerome

Airlines/ Aviation, 101-500 employees

Less than a year

5.0

An excellent experience for everyone

Pros

Both the user and administrator experience are excellent. The support we received during the initial setup and afterwards has been outstanding too.

Cons

It is very difficult to find anything negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Samantha

Electrical/ Electronic Manufacturing, 51-100 employees

Less than a year

5.0

appreciate how simple it is

Pros

The thing I enjoyed most about 360Learning was how simple it is to use.

Cons

Nothing really comes to mind for what I liked least about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nicolas

Insurance, 11-50 employees

More than a year

5.0

Helpful stats for tracking progress

Pros

360Learning statistics are really helpful for tracking progress and designing new training modules is an easy, simple process which I like the most about it.

Cons

I noticed that the support team can be slow to respond and some of the English terms are hard to understand.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D
Doriane

Hospital & Health Care, 500+ employees

Less than a year

5.0

pretty easy to use and team is always ready to listen

Pros

The platform is easy to use and the project team is always ready to listen to our needs.

Cons

It evolves a little too fast for my liking so sometimes I get lost with the changes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

R
Rex

Marketing and Advertising, 11-50 employees

Less than a year

4.0

Simple with a great AI tool, limited advanced customization

Pros

It is simple to use and comes with a great AI tool for building courses.

Cons

Well it is not as customizable as I would like for delivering more advanced and complex learning material.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

R
Rafael

Banking, 500+ employees

More than a year

4.0

tracking learning modules is not a problem now

Pros

Tracking current learning modules is easy and pretty simple. Overall the system is very user friendly and provides users with a wide variety of helpful questions and answers.

Cons

Depending on the format we pick, it can feel like we are in a pop-up window instead of a proper browser tab.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Aurore

Construction, 500+ employees

Less than a year

5.0

Simple module creation with useful user groups

Pros

Creating modules and inserting our different documents is very simple and we like the gamification features. Plus the ability to separate our user groups is also very useful.

Cons

The vocabulary used can sometimes be confusing for users.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

E
Erinn

Accounting, 51-100 employees

Less than 6 months

5.0

Stands out for video feedback

Pros

What really stands out to me about 360Learning is the ability to upload videos directly into a classroom. Then, anyone on our team can watch them and answer related questions right there. You can even mark feedback directly on the video timeline which is incredibly useful for pinpointing specific moments.

Cons

I do not have any general complaints about the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cindy

Construction, 500+ employees

More than a year

5.0

user-friendly with fantastic features

Pros

The software's user-friendliness, the fantastic features it offers and how incredibly simple it is to set up are all absolutely great.

Cons

Nothing much but the homepage layout can sometimes be a bit complicated for some users to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

V
Vanille

Construction, 500+ employees

Less than a year

4.0

excellent support and helpful academy

Pros

Well the support from the 360Learning project team is excellent and the available academy for learning the tool is proven pretty helpful for us too. The platform also provides a wide range of options for creating truly engaging and effective e-learning content.

Cons

Its user experience isn't the most simplest for our learners so I feel like it could be more user friendly. The customization options could also be better for instance, it would be great to automatically set images based on the skills linked to a module, rather than having to do it manually.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

7

B
Bruno

Hospital & Health Care, 500+ employees

Less than a year

5.0

Multi-functional with great support

Pros

Its multi-functionality is a big plus, along with the support and availability of our Customer Success Partner.

Cons

I feel like the administrator role can feel a bit complex and overwhelming for people who are not already familiar with the platform.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R
Rahul

Hospital & Health Care, 500+ employees

More than a year

4.0

Numerous tools for tracking progress

Pros

It provides numerous tools for users to share content and track learner progress. Plus being able to create our own courses, with an interactive team to help with onboarding, adds tremendous value.

Cons

Having more options for creating content would be a big help. Plus I think the reporting features also need to be stronger and there are frequent updates to keep track of for the platform to work well which users should know about to get the most from the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

L
Louisa

Retail, 500+ employees

Less than a year

3.0

Helpful but customization options are limited

Pros

The collaborative learning feature helped us build relationships between new employees who were onboarding together.

Cons

There are not as many customization features as I expected for building complex training and it is not easy to get in touch with customer service.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

3

Functionality

4

S
Sonja

Civic & Social Organization, 500+ employees

Less than 6 months

4.0

collaborative learning for global teams

Pros

Collaborative learning makes it pretty easy for us to involve different people in the training process. The automatic translation feature in the modules is also extremely helpful for our global teams.

Cons

The group hierarchy is not clearly visible and the sign-up process for classroom sessions is not logical as it takes three clicks just to register for a specific time slot.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

L
Leomer

Hospitality, 500+ employees

Less than a year

4.0

easy to use with excellent courses

Pros

I like the platform as it is easy to use and navigate, with a very user-friendly interface. Also the variety of courses available to users is absolutely excellent so there is something for everyone to learn and grow!

Cons

Nothing much to share when it comes to cons.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M
Marco

Banking, 500+ employees

Less than 6 months

4.0

Amazing AI for course building but expensive

Pros

Their new AI technology for course building is amazing and the platform as a whole is very easy to use.

Cons

The price is quite high compared to their competitors I explored.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8