Information Technology and Services, 500+ employees
Less than a year
“fantastic collaborative learning tools”
Pros
The collaborative and social learning features, plus the user-friendly content creation tools are all fantastic.
Cons
The advanced reporting and analytics are limited and there is also some restriction on how much we can customize courses.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Sports, 1-10 employees
Less than 6 months
“Very well-structured website”
Pros
360Learning website is very well-structured for education, giving us the tools to organize our own learning path effectively.
Cons
It takes a little while to get familiar with the entire platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 101-500 employees
More than a year
“easy to use for all our employees”
Pros
From our employees perspective, the platform is very simple and easy to use.
Cons
I feel like the search function could be a bit more user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Pharmaceuticals, 500+ employees
More than a year
“Impressive speed for solving problems”
Pros
Their speed in responding to problems and handling various topics is truly impressive and very much appreciated.
Cons
In my opinion it should be easier to configure the settings for mandatory training.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Airlines/ Aviation, 101-500 employees
Less than a year
“An excellent experience for everyone”
Pros
Both the user and administrator experience are excellent. The support we received during the initial setup and afterwards has been outstanding too.
Cons
It is very difficult to find anything negative to say about this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Electrical/ Electronic Manufacturing, 51-100 employees
Less than a year
“appreciate how simple it is”
Pros
The thing I enjoyed most about 360Learning was how simple it is to use.
Cons
Nothing really comes to mind for what I liked least about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 11-50 employees
More than a year
“Helpful stats for tracking progress”
Pros
360Learning statistics are really helpful for tracking progress and designing new training modules is an easy, simple process which I like the most about it.
Cons
I noticed that the support team can be slow to respond and some of the English terms are hard to understand.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Hospital & Health Care, 500+ employees
Less than a year
“pretty easy to use and team is always ready to listen”
Pros
The platform is easy to use and the project team is always ready to listen to our needs.
Cons
It evolves a little too fast for my liking so sometimes I get lost with the changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
Less than a year
“Simple with a great AI tool, limited advanced customization”
Pros
It is simple to use and comes with a great AI tool for building courses.
Cons
Well it is not as customizable as I would like for delivering more advanced and complex learning material.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Banking, 500+ employees
More than a year
“tracking learning modules is not a problem now”
Pros
Tracking current learning modules is easy and pretty simple. Overall the system is very user friendly and provides users with a wide variety of helpful questions and answers.
Cons
Depending on the format we pick, it can feel like we are in a pop-up window instead of a proper browser tab.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Construction, 500+ employees
Less than a year
“Simple module creation with useful user groups”
Pros
Creating modules and inserting our different documents is very simple and we like the gamification features. Plus the ability to separate our user groups is also very useful.
Cons
The vocabulary used can sometimes be confusing for users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Accounting, 51-100 employees
Less than 6 months
“Stands out for video feedback”
Pros
What really stands out to me about 360Learning is the ability to upload videos directly into a classroom. Then, anyone on our team can watch them and answer related questions right there. You can even mark feedback directly on the video timeline which is incredibly useful for pinpointing specific moments.
Cons
I do not have any general complaints about the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 500+ employees
More than a year
“user-friendly with fantastic features”
Pros
The software's user-friendliness, the fantastic features it offers and how incredibly simple it is to set up are all absolutely great.
Cons
Nothing much but the homepage layout can sometimes be a bit complicated for some users to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Construction, 500+ employees
Less than a year
“excellent support and helpful academy”
Pros
Well the support from the 360Learning project team is excellent and the available academy for learning the tool is proven pretty helpful for us too. The platform also provides a wide range of options for creating truly engaging and effective e-learning content.
Cons
Its user experience isn't the most simplest for our learners so I feel like it could be more user friendly. The customization options could also be better for instance, it would be great to automatically set images based on the skills linked to a module, rather than having to do it manually.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
7
Hospital & Health Care, 500+ employees
Less than a year
“Multi-functional with great support”
Pros
Its multi-functionality is a big plus, along with the support and availability of our Customer Success Partner.
Cons
I feel like the administrator role can feel a bit complex and overwhelming for people who are not already familiar with the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
More than a year
“Numerous tools for tracking progress”
Pros
It provides numerous tools for users to share content and track learner progress. Plus being able to create our own courses, with an interactive team to help with onboarding, adds tremendous value.
Cons
Having more options for creating content would be a big help. Plus I think the reporting features also need to be stronger and there are frequent updates to keep track of for the platform to work well which users should know about to get the most from the software.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Retail, 500+ employees
Less than a year
“Helpful but customization options are limited”
Pros
The collaborative learning feature helped us build relationships between new employees who were onboarding together.
Cons
There are not as many customization features as I expected for building complex training and it is not easy to get in touch with customer service.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
3
Functionality
4
Civic & Social Organization, 500+ employees
Less than 6 months
“collaborative learning for global teams”
Pros
Collaborative learning makes it pretty easy for us to involve different people in the training process. The automatic translation feature in the modules is also extremely helpful for our global teams.
Cons
The group hierarchy is not clearly visible and the sign-up process for classroom sessions is not logical as it takes three clicks just to register for a specific time slot.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Hospitality, 500+ employees
Less than a year
“easy to use with excellent courses”
Pros
I like the platform as it is easy to use and navigate, with a very user-friendly interface. Also the variety of courses available to users is absolutely excellent so there is something for everyone to learn and grow!
Cons
Nothing much to share when it comes to cons.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Banking, 500+ employees
Less than 6 months
“Amazing AI for course building but expensive”
Pros
Their new AI technology for course building is amazing and the platform as a whole is very easy to use.
Cons
The price is quite high compared to their competitors I explored.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8