Total 524 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

27%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CC
Chantal C.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0

powerful platform for blended learning

Pros

Our team relies on it to deliver blended learning that mixes in-person workshops, webinar masterclasses and e-learning modules. The platform makes it possible to build this kind of complex training journey while keeping the experience fluid and accessible for learners. From a teaching perspective, it works especially well for fairly long courses where we need to reinforce and track skill retention throughout the program which is exactly why we selected this LMS to begin with. On top of that, the platform has proven to be very reliable, in the two years we've been using it, we haven't had a single service outage or blocking issue. Access is very easy and whenever questions come up, the online help resources are detailed and genuinely useful. Another strong point is the level of control it gives us over learner usage, along with the flexibility to adjust content when needed.

Cons

At this point, I really haven't run into any issues that couldn't be resolved quickly on the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Y
Yann

E-Learning, 11-50 employees

More than a year

5.0

5 years of honeymoon

Pros

Implemented for largescale training with thousands of participants providing a quick and reliable hotline.

Cons

For SPOC or COOC all required features are present. For MOOC a participant map and the ability for participants to contact each other in a similar territory are missed.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

More than a year

5.0

Orpi had to digitize their face to face trainings.

Pros

Simplified learning channels for a geographically dispersed network proving beneficial for partners and employees.

Cons

From the conception phase of our extensive project the 360Learning team was fully involved. Many essential meetings defined requirements and technical specifics and their advice was relevant at every key stage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

10

YL
Yann L.

E-Learning, 11-50 employees

More than a year

5.0

Good software

Pros

Running online learning at scale has worked really well for us. I'm with a French environmental and social NGO and we have more than 160,000 people on our IT platform. Over the past five years, we've launched one MOOC each year along with several online training programs for our clients, including CAC40 companies. We've been able to roll out MOOCs with up to 40,000 participants without difficulty. Trainers don't need deep knowledge of the website to build content because the platform is simple to use. We were also expecting strong support given the number of participants and the hotline delivered, responses were fast, with most of our questions answered within 24 hours and the help was reliable. The platform's tools, such as tracking, customization and emailing, help us monitor participants effectively and tailor the learning experience to their individual paths. Thanks to that, we've reached an average completion rate of 14% on our MOOCs and our 2019 MOOC was even voted MOOC of the year in France by a panel of professionals.

Cons

For SPOCs and COOCs, it already includes all the features we need. On the MOOC side, the only things we really miss are a participant map and a way for learners in the same area to connect with one another. That said we know this is a very specific need tied to our own use case.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Real Estate, 101-500 employees

More than a year

5.0

nationwide learning made simple

Pros

With teams spread all over the country, we needed a better way to align our learning channels. Partners and employees were spending far too much time traveling to Paris and getting information out quickly across the network was also a challenge. Choosing to work with them and formalizing the partnership felt like the obvious next step for us.

Cons

Right from the design stage of this large-scale project covering 1,300 stores and 7,000 employees, their team was fully committed. We had a lot of necessary meetings to clarify needs, technical details and identify the right stakeholders and the whole process went really well. Their recommendations were consistently relevant and they stayed involved at every major milestone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

V
Valerie

Information Services, 500+ employees

Less than a year

5.0

Allow your top talent to preserve and share best practices

Pros

Enables upskilling through employee expertise sharing userfriendly authoring tools and essential social features.

Cons

Some functions like the blended learning feature need improvement. 360Learning committed to continuous improvement promptly responds to user feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

VC
Valerie C.

Information Services, 500+ employees

Less than a year

5.0

Powerful knowledge sharing platform

Pros

One of the biggest benefits is how it helps employees build each other's skills by sharing their expertise across the organization. The authoring tool is very user-friendly and with just a little guidance on making content engaging, almost anyone can put together compelling courses for learners. The social features matter a lot too. Rolling out new technology is already difficult but giving learners a way to talk with each other and interact with the course instructor makes the whole experience feel much closer to the in-person training they're used to.

Cons

A few parts of the platform still need improvement especially the blended learning feature. That said the team has clearly shown a strong commitment to improving the product through regular updates and quick responses to user feedback. The areas I'd like to see improved are not critical to how I use the software but I'd still love to see them addressed in the near future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

360 Learning

Pros

I am happy that 360 Learning offers a contemporary design with a clear and functional layout, along with the capability for blended learning within a single program.

Cons

The feature to make adjustments in assigning programs and webinars is missing. Our customer success team actively listens to feedback and incorporates suggestions into additional features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Computer Software, 500+ employees

Less than a year

5.0

modern design and flexible learning

Pros

Right away, the platform feels modern, clean and very practical. The layout is simple so it feels natural for users to navigate. Having blended learning built into one program has been especially valuable because it helps us cover the needs of different types of learners. Our team also really enjoys the badging feature and the option to create our own certificates. I'd love to see even more expansion around personalized badging in the future.

Cons

One area that could use some improvement is how programs and webinars are assigned. That said the success team is consistently very involved and genuinely receptive to feedback. I've even seen suggestions I shared get passed along to the developers and eventually turned into new features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Megan

Telecommunications, 51-100 employees

Less than 6 months

5.0

Ready for Success with 360 Learning

Pros

Easytouse software selected after a thorough vetting process providing everything needed for efficient training.

Cons

I like everything about the platform and am excited about the ongoing upgrades. A future upgrade could include the ability to show multiple quiz questions on the same page.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

MK
Megan K.

Telecommunications, 101-500 employees

Less than 6 months

5.0

Perfect fit for team training

Pros

After spending more than a year comparing different LMS options, our team ended up choosing this one because it checked every box we needed. The software is very user-friendly which was a big factor for us. We have just under 200 employees right now and as the company grows, we needed a reliable way to deliver training quickly and efficiently to teams spread across different locations. 360 is going to help us do exactly that. One of the biggest reasons this platform stood out was that even someone without a formal learning and development background can still build highly effective training with only a few simple instructions.

Cons

Honestly I'm very happy with the platform overall and excited about the upgrades that are being introduced. If I could add one thing to future updates, it would be the option to display multiple quiz questions on the same page.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

O
Olivier

Airlines/Aviation, 500+ employees

More than a year

4.0

My opinion about 360Learning

Pros

Userfriendly with quick learning capabilities and efficient technical support.

Cons

Updating SCORM documents can be a bit challenging at times requiring multiple attempts.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

A
Antoine

Computer Software, 101-500 employees

More than a year

5.0

Efficient application

Pros

Modern user interface tailored functionalities and integrated creation and broadcast interfaces for effective content management.

Cons

Some features like See as a user XXX or centralized management of badges are lacking but the platform is continually evolving.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AD
Antoine D.

Computer Software, 101-500 employees

Less than a year

5.0

modern platform with smart reporting

Pros

Right away, the platform feels polished thanks to its modern, attractive interface. The functional scope fits our needs very well and having both the content creation side (LMS) and the distribution side brought together in one place is a real advantage. Building content and publishing it is both easy and efficient. On top of that, the statistics and reporting tools help us adjust content almost in real time based on user feedback.

Cons

A few features are still missing, such as a "See as user XXX" view or centralized badge management. That said the platform keeps improving over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PM
Pierre M.

Information Technology and Services, 500+ employees

Less than a year

4.0

Simple workflow and strong mobile access

Pros

Using Book has been very easy, with a clean and user-friendly experience overall. The mobile version also works really well which makes it convenient to manage things on the go. Another plus is how effectively it handles groups and access permissions.

Cons

The editor feels limited especially since there's no option to work with HTML or CSS. Quiz functionality is also fairly weak and could use more depth and flexibility.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

6

FK
Frederic K.

Government Administration, 500+ employees

Less than a year

5.0

flexible training module builder

Pros

Creating modules and training courses on this platform was really easy. Even without any development background, I was able to put together great training and monitoring tools that helped optimize the time spent on theoretical training.

Cons

From time to time, there are small display inconsistencies between the Android and Apple versions of the app but they're fairly minor overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nathalie

Chemicals, 500+ employees

More than a year

5.0

360L EASY TO FEED TO USE TO SHARE A nice and easytouse tool you feel like sharing worldwide

Pros

Collaborative on content and groups with a multilingual interface and a dynamic support team.

Cons

Difficulties organizing views especially in the Catalog and occasional confusing upgrades are noted. Content updates after publishing can be challenging and members' management remains complex.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

NR
Nathalie R.

Chemicals, 500+ employees

Less than a year

5.0

modern multilingual platform

Pros

As an end user, the platform feels very user-friendly and comfortable to navigate and the multilingual interface with 10 languages makes it accessible for teams around the world. The design is clean, modern and pleasant to use. Personalizing the experience only takes a few clicks, whether it's changing the language, updating a profile or photo, or adjusting notifications. On the admin side, it comes across as a smaller but quickly expanding company led by energetic, motivated people who stay engaged even after the purchase. We received strong support to make the deployment secure, with one main contact coordinating everything thoroughly. Content creation is both quick and efficient, it can be produced internally and still look very decent, while outsourced design can make it look extremely polished and impressive. Publishing is fast as well. The monitoring side is also very complete, with dashboards offering several views and useful data such as course participation rates and the time each learner spends.

Cons

On the end-user side, organizing views can be tricky because the sort and filter options especially in the catalog, are not always simple. From the admin perspective, the app is changing frequently which is positive overall but some upgrades can still be a bit confusing when they arrive. Updating content after it has been published is not always easy either. Member management also continues to be fairly complex, particularly when dealing with groups, roles and labels.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

D
Dany

Chemicals, 500+ employees

More than a year

5.0

Project manager for one enterprise LCMS implementation for eLearnings

Pros

Facilitates speedy construction publication and maintenance of elearning emphasizing ease of animation during open sessions.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

DF
Dany F.

Chemicals, 500+ employees

Less than a year

5.0

Collaborative authoring that delivers

Pros

A big strength of this platform is how collaborative it is, both for building content like training courses and sessions and for working with groups of learners. It feels natural and simple enough that subject-matter experts can use it directly to create simple e-learning materials, while still being flexible enough to handle more advanced content through complementary tools like Genial.ly or external solutions such as Articulate, whether those are developed internally or by outside providers. Another major advantage is how quickly e-learning can be created, published, updated live and then used to run open sessions with very little friction.

Cons

There is nothing I specifically dislike, although there are still a few areas that could be improved. For instance, copying modules could be made simpler and registering co-authors could be better supported not only at the module level but also at the program level, with those rights automatically assigned to the modules included in it. Collaboration between authors could also be improved by making it easier to share resources such as images, documents, files, questions and similar materials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10