Total 546 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 101-500 employees

4.0
April 2024

excellent tool for content projects

Pros

I have found the content creation suite to be amazingly user-friendly and loaded with flexiblecapabilities. I can quickly add videos, photos, interactive quizzes and simulations to bring my teaching materials to life. It supplies all the tools I require to build dynamic, immersive lessons with no issue. With so many multimedia choices, it's easy for me to craft captivating content that holds learners' attention.

Cons

the customization capabilities are a bit limiting when I try to adjust features and templates. There are a few ready-made layouts available but I frequently wish I had finer control over visual aspects so I can align the look and feel precisely with my teaching needs and preferences.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
April 2024

Top training platform for external programs

Pros

I really appreciated how approachable and thorough our customer success manager was during my team's onboarding process. As someone who was new to the L&D space, being able to boost our training sessions with Absorb Create's interactive tools has been a game-changer.

Cons

I found the customization options excellent, but to be frank the learning curve hit me quite hard while setting things up. If you're not particularly tech-savvy, you may struggle to configure everything correctly and get the full system working as intended.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
April 2024

Powerful LMS with user-friendly features

Pros

I am impressed with how this platform enables us to design an end-to-end learning pathway for everyone on our team. The rollout happened much faster than I expected and learners as well as administrators say it's easy to use and use.

Cons

survey features definitely need more attention and could use clearer tools and options to make them actually useful for collecting meaningful feedback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
April 2024

Very reliable tool

Pros

Overall, I've faceed virtually no technical issues with this platform, it runs smoothly for me. The people I've interacted with, spanning the sales reps through to customer support, have all been genuinely terrific to work alongside.

Cons

Uploading external course content is painfully slow in my experience, and I feel the integration with the rest of the platform needs a lot of improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 101-500 employees

4.0
April 2024

Strong support but needs training

Pros

love how versatile it is and their support team genuinely understands things. They clearly lead the industry today.

Cons

using it as a new user can be confusing, I appreciate more tutorials or video guides to get up to speed. The AI assistance they're developing sounds promising.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Mid-Market, 101-500 employees

4.0
April 2024

Connects well with limited changes

Pros

Honestly, it's been really simple to get this LMS up and running with our existing systems today.

Cons

I'd like there to be more ways to tweak and personalize features to match my preferences better.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
April 2024

Exceptional Customer Support Experience

Pros

My CSM consistently goes above and beyond whenever I need something done quickly. He tries every possible avenue to make it happen, so when he sometimes tells me it can't be done, I know he's genuinely exhausted every option.

Cons

I find the system so complex that even the smallest tweak can send unexpected ripple effects through everything.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

7

CB

Caiti B.

Mid-Market, 1-10 employees

3.0
April 2024

Easy uploads but tough reports

Pros

I can easily bring in my existing PowerPoint decks and put together course curricula, and the system will automatically enroll people according to specific roles or their location. Support is consistently available and generally finds a fix, even if it sometimes takes a little longer to reproduce and diagnose issues.

Cons

the reporting interface is awkward to use and not very interactive. There's no way for me to bulk-edit multiple courses when I need to swap images or change enrollment options, which becomes really tedious over time. Making adjustments feels painfully slow if I haven't completely nailed down what I want to change before I start.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

A

Arif

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
April 2024

Great software for data handling

Pros

Extracting data and records for building dashboards is extremely easy and the outstanding customer service makes it even better.

Cons

Using the admin interface can sometimes be a bit confusing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Clinton

Machinery, 500+ employees

More than a year

5.0
April 2024

Reliable system

Pros

I would highly recommend Absorb LMS to anyone because it is a reliable learning management system. I truly admire the simplicity of its features.

Cons

Absorb LMS aligns perfectly with my requirements. I haven't noticed any flaws in it this far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arleen

Construction, 500+ employees

Less than 6 months

5.0
April 2024

I LOVE SUPPORT TEAM

Pros

What I like most about Absorb LMS is the valuable support the team provides. Their assistance has been incredibly crucial throughout our time using the platform, especially during the beginning when the onboarding process took longer than we had expected. The team's knowledge and guidance helped us handle challenges effectively and make steady progress. Because of their support, we have been able to use Absorb LMS to its fullest potential and get the most out of all its features. Without their help, it would have been much harder to reach the level of success we have with the platform.

Cons

Absorb LMS's customizability is definitely a strong point, but it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, which means I need to invest time and effort into tailoring the platform to fit our specific needs. Even though this initial effort is demanding, it ultimately aligns the learning experience with our organization's goals and values, leading to a more effective and engaging training program in the long run.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
April 2024

Wide Selection of Pre-Made Templates Available

Pros

There are many pre-made templates that I can customize to suit our company's needs. I also find the branching feature helpful, as it allows me to complete multiple tasks from the same sheet more efficiently.

Cons

I didn't find it very adaptable, so I end up spending too much time creating items, which is not as simple as I would like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Logan

Leisure Travel & Tourism, 500+ employees

More than a year

5.0
April 2024

Outstanding LMS

Pros

Absorb offers a palothera of features at the standard price. Both the learner’s portal and the admin portal are easy to use, navigate and personalize.

Cons

While some features, such as group management, could be improved, overall, it is an excellent system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
April 2024

Incredible branding capabilities

Pros

Its a well rounded LMS and I really like the customization options available. It lets me adjust and personalize things to meet specific needs, which makes the platform a lot more flexible and easy to adapt.

Cons

There are several UI features that I think could be improved to offer a more enriching experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

sherrie

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0
April 2024

Easy for novice users

Pros

The platform is easy to use and understand also the layout is clear and simple. Moreover, it is suitable for companies of all sizes, from small to large.

Cons

There are some limitations and delays with certain updates.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

S

Steven

Public Safety, 500+ employees

Less than 6 months

4.0
April 2024

Simple to Learn

Pros

Many of the features are designed to be user-friendly and easy to use, which makes it simple for me to use the platform. Plus, my representative provides great support, offering helpful assistance and guidance whenever I need it.

Cons

I think there are a few features that are missing compared to other LMS systems, such as post-hiring day enrollments that are not linked to another course.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

8

D

Dakota

Defense & Space, 500+ employees

Less than 6 months

5.0
April 2024

Easy to use and robust LMS

Pros

Absorb has many features that meet almost all my needs. If I can think of it, I can change it to fit what I want. The workflow is simple, making it easy to access everything in the system.

Cons

There are some user configuration options that are not available, so I often need to find alternative solutions to get things to work properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

C

Charles

Computer Software, 500+ employees

More than a year

5.0
April 2024

Reliable and secure

Pros

It is a reliable learning management system with continuous updates that improve the experience for both administrators and learners.

Cons

A few years ago, I faced some difficulty with the Professional Services team. At that time, there were several challenges and frustrations that I faced, which made the interaction less than ideal. However, I am happy to say that since that period, the team has taken the necessary steps to address and resolve the specific issues we brought up concerning the BI tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Luci

Food & Beverages, 51-100 employees

Less than 6 months

4.0
April 2024

Improves content creation efficiently

Pros

Absorb stands out because of its user-friendly content creation tools, which make it simple to create interesting learning materials without putting in too much effort. The interface is designed to streamline the entire process, allowing for easy customization of multimedia elements like videos and images. Also, the responsive design makes sure that all content appears visually appealing, enhancing the overall learning experience for students. This combination of ease of use and effective design truly benefits both creators and learners.

Cons

I don't have any complaints right now. I will update my feedback as time goes on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Erin

Renewables & Environment, 51-100 employees

More than a year

4.0
April 2024

Easy to interact & collab

Pros

I truly value how closely the CMS collaborated with my team, ensuring that we launched the product with proper guidance and support. They were friendly and always easy to reach whenever we had questions. As someone who is new to the learning and development field, I find it very easy and convenient to add interactive elements to our content using Absorb Create. This feature makes the process enjoyable and enhances the quality of our materials.

Cons

I face difficulty for setting up and optimizing courses in the system. If I were not tech-savvy, I think I would have struggled due to a lot of customization options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10