Accessplanit Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars33%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“LMS Implementation
Pros
While still in the process of familiarizing myself with the software, I'm already confident that it will reduce human error and increase efficiency within our Operations team.
Cons
It's not always clear where to find things or how to do things. However, the customer support we received has been fantastic.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Sharon
Sports, 51-100 employees
Less than 6 months
“Accessplanit - You will not be disappointed!
Pros
The automation of emails and SMS messaging enhances daily workflow efficiency. The learner portal for course bookings is modern, user-friendly, and seamlessly integrates into our website.
Cons
We work with several clients who use the system differently, and the inability to change screens for different training providers is limiting. However, with the help of Accessplanit, we were able to adjust our processes to fit our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chloe
Health, Wellness and Fitness, 51-100 employees
More than a year
“Happy user!
Pros
The software has made a significant difference in streamlining processes and improving efficiency, particularly in booking management and reporting.
Cons
The time it took to implement the old system and then switch over and redo things, like transferring elements to workflows, was challenging to fit into our current workload.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“accessplanit TMS
Pros
The use of datagrids and filters throughout the system ensures easy viewing and reporting.
Cons
The resource calendar seems a bit outdated compared to the rest of the system, and there's a limited number of resources that can be automatically cloned on course creation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“New to the system
Pros
Accessibility is excellent, and the layout is clear, making it easy for me to make changes as needed.
Cons
It can be slow when there are many records open on the data grid, but this improves when the number of records is reduced.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than 6 months
“Booking system
Pros
I'm impressed by the software's ability to generate detailed reports and automate certificate issuance, online bookings, employee qualification management, and email notifications.
Cons
It can seem complicated until you get used to how it works.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Fanny
Hospital & Health Care, 11-50 employees
Less than 6 months
“Excellent TMD
Pros
The software offers a wide range of features that align perfectly with our needs, along with a comprehensive project plan from training to launch. The team behind it has been exceptional.
Cons
The wide range of features could be overwhelming, but the Accessplanit team is always available to assist and guide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Education Management, 11-50 employees
Less than 6 months
“New to accessplanit and enjoying it so far
Pros
Accessplanit has delivered exactly what we requested, consolidating multiple systems into one streamlined provider. This not only enhances convenience but also saves us a considerable amount of time.
Cons
I've only experimented with the sandbox so far, not the real system, so I'm not in the best position to judge or criticize it negatively yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Lisa
Education Management, 51-100 employees
Less than 6 months
“Life Saver!
Pros
Since transitioning to Accessplanit, I no longer need to juggle multiple programs/documents to handle training bookings. Having everything in one place is a game-changer.
Cons
There isn't much help functionality. You have to be told what to do instead of having an online manual.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not specified, 51-100 employees
Less than 6 months
“The bees knees
Pros
It fulfills our needs while providing efficiency to our customers.
Cons
At the moment, I haven't encountered anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Martin
Civic & Social Organization, 1-10 employees
More than a year
“FSI
Pros
The software's extensive functionality, particularly with workflows, allows for automation and seamless management of members and bookings. It also opens up possibilities for discount schemes and e-learning, facilitating the growth of our learning program.
Cons
It can be slower than other apps when internet bandwidth is below standard. The shopping basket could be made to look sleeker, and there are issues around users with 'individual' permissions not being able to book on behalf of others. There are also integration issues between PayPal and the API, sometimes resulting in incorrect reporting around invoices/transactions in PayPal.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
James
Education Management, 500+ employees
More than a year
“What excellent software
Pros
Incredibly intuitive for end users like myself.
Cons
There's little I can fault about AccessPlanIt.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim
Not specified, N/A employees
Less than a year
“It has been a pleasure working on AccessPlanit
Pros
It's incredibly easy to use; I anticipate calls on it because I know my experience will be efficient.
Cons
I have no dislikes. My experience with it has been entirely positive; it's a great system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
michael
Education Management, 500+ employees
Less than a year
“using system to book events and chase invoices
Pros
The system is highly intuitive, making it easy to search and view associated events for each account and user. Bug fixes have been frequent, which is beneficial.
Cons
I'm unsure if this issue is unique to us, but the inability for centers to designate a booker as a customer delegate has caused difficulties. This leads to people editing their accounts instead of booking delegates, which complicates matters.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Vicky
E-Learning, 11-50 employees
Less than a year
“Accessplanit does what is required of it
Pros
The system meets our objectives efficiently, promptly sending emails to our clients and supporting the eLearning packages we upload. With numerous users on our account, we have convenient access to each one. The ability to impersonate users speeds up issue diagnosis.
Cons
The software's sluggishness, especially when issuing eLearning to hundreds of users, impacts our colleagues' efficiency and ultimately affects work quality.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
6
Simone
Professional Training & Coaching, 11-50 employees
More than a year
“Daily User
Pros
Once you understand the required functions, it's easy to use. The support team is highly responsive and willing to assist with any issues or inquiries regarding the software's capabilities, whether it's solving an internal problem or automating an existing manual process via API.
Cons
Some of the terminology used in the functions could be clearer.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
sarah
Chemicals, 101-500 employees
Less than 6 months
“accessplanit
Pros
This was straightforward to use and organized all relevant information in a simple format.
Cons
There's nothing I didn't like about this.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jon
Not specified, N/A employees
More than a year
“It is a really easy system to use and great functionality overall
Pros
I appreciate almost everything about it, and it's straightforward to navigate through our training program/schedule at a glance. Accessing information is simple since it's all in one place.
Cons
The evaluations/surveys could be more user-friendly. They feel somewhat cumbersome when reporting on a course or compiling summative reports.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Edward
Education Management, 500+ employees
Less than 6 months
“Extremely responsive customer support
Pros
The software is fast, clear, and easily customizable. I particularly like the ability to customize what specific users view in the data grid to see relevant information for our roles. Responses to inquiries and reports have been prompt and informative. Instructional videos have been particularly helpful for complex tasks.
Cons
Some fields have similar names or duplicate information, which can be confusing, especially for those new to the system. Allocating more than one tutor or room to a multi-day course is administratively complex, requiring session creation within the main course.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steven
Computer Software, 51-100 employees
More than a year
“Accessplanit assisted us in a professional and diligent manner from the very start of our project.
Pros
The ability to complete tasks quickly within a unified system has significantly improved our business performance and productivity. The increased flexibility and options for our clients have created a more adaptable and intuitive environment for them.
Cons
Certain functionalities aren't as intuitive as others, requiring an understanding of data relationships. However, once understood and followed, the issue becomes less relevant.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9