Accessplanit Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars33%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tristan
Accounting, 51-100 employees
Less than 6 months
“professional and user friendly
Pros
I was introduced to Accessplanit at the beginning of January, and it didn't take me long to get the hang of it. It's very intuitive and professional.
Cons
My only drawback is not knowing how to use certain features, but that's my own responsibility, not AccessPlanIt's.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel
Not specified, N/A employees
Less than 6 months
“Very good, however there are a few things that I think can be improved to make it easier to use.
Pros
Having everything centralized is convenient, and there's ample help available if needed. Keeping all information in one system simplifies course coordination. I particularly appreciate the calendar feature, which provides comprehensive information with just a hover, saving time and enabling efficient communication with customers.
Cons
In some areas, I believe things could be better organized and simpler to use to save time and improve efficiency, such as adding opportunities and generating documents for individuals.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Liz
Education Management, 11-50 employees
More than a year
“I find AccessPlanit easy to use as it is very user friendly.
Pros
Its data storage capabilities allow for easy referencing and reporting, ensuring that KPI data is kept, tracked, and updated regularly.
Cons
Some useful features are still under development, eliminating the need for dual processes within our organization, such as direct text and email facilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy
Not specified, N/A employees
Less than a year
“Access Planit is an easy system to use which provides reporting capabilities.
Pros
The reporting capabilities enable me to monitor sales, bookings, and customer trends, aiding in future sales planning.
Cons
Some capabilities aren't fully operational yet, necessitating task duplication.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Helen
Not specified, N/A employees
More than a year
“A fantastic tool for training companies
Pros
It saves considerable time on repetitive administrative tasks and streamlines communication. The helpdesk is very helpful, adhering to clear SLAs when resolving issues.
Cons
The report writer is challenging to use; I struggle with linking data sources. Course setup can be time-consuming, especially for courses with irregular sessions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucy
Accounting, 1-10 employees
Less than 6 months
“For the functions I need the system for it works quickly and efficiently and is easy to use
Pros
Finding the information I need is easy. I only use the system for a few tasks, and it works perfectly fine for those.
Cons
I have access to more information than necessary for my role, which can sometimes be overwhelming. It would be helpful to restrict the menu to include only the functions I use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lena
Not specified, N/A employees
Less than a year
“The experience has been good. Site is user friendly. More than one way to finding things on there.
Pros
The site's ease of use and the various options for finding information are impressive. I especially like the calendar feature, which provides all necessary details, such as course name, venue, cost, and delegate names.
Cons
Not being able to search for invoices when they start with invoice numbers beginning with '5xxxx' is inconvenient. If access were provided to view such invoices, it would be helpful in resolving customer queries promptly without needing to escalate them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline
Not specified, N/A employees
Less than 6 months
“So far our experience has been excellent, staff are really professional, organised and efficient.
Pros
We've recently been introduced to sample software, so it's too early to comment as we haven't had time to explore it thoroughly yet.
Cons
It's too early to provide detailed feedback on the Sandbox System as we've only just been introduced to it. However, it looks promising so far. We'll have better feedback in a few weeks after completing training and exploring it further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramya
Not specified, 11-50 employees
Less than 6 months
“All-in-one training management & LMS
Pros
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Cons
Lack of support for audio broadcast, multiple teacher accounts, custom branding, and audio & video upload.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8