Aamina
Consumer Services, 500+ employees
Less than a year
“Access Planit Review
Pros
We handle many event bookings at work, including cancellations, registrations, certifications, and enrolling people in courses sometimes multiple people at once. It takes some learning, but once mastered, it's straightforward and makes our jobs easier. It also satisfies our customers.
Cons
It can occasionally lag with heavy usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jess
Education Management, 11-50 employees
More than a year
“Great platform
Pros
It's simple to use and always works, and any issues get resolved immediately.
Cons
A potential downside could be that the simplicity might limit advanced features or customization options for users who require more specialized functionalities. Additionally, a reliance on immediate issue resolution might lead to a lack of long-term solutions or improvements, potentially masking underlying issues in the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adele
Retail, 51-100 employees
More than a year
“Flexible platform with great support
Pros
The company is committed to making the platform even more intuitive and innovative, continuously evolving the system. The support team is approachable, reachable, and always willing to help. The flexibility in automations has transformed our team's workflow, making our jobs significantly easier and improving communication with our customers. We now spend much less time on basic admin and communication tasks, allowing us to focus more on providing a human experience for our clients.
Cons
Some backend tasks can be complex for certain team members and require more knowledge than standard administrative practices. However, the Accessplanit team is available for support.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
David
Management Consulting, 51-100 employees
Less than a year
“Excellent Event Scheduling Software! Great Customer Support!
Pros
We really appreciate the software's customization capabilities, which allow us to adapt our workflow to the system effortlessly. The ability to trigger automated actions is crucial for managing our process. We also loved the implementation process and the highly skilled personnel at Accessplanit who support us every step of the way.
Cons
Some essential features are missing, hindering our process's smooth operation. Yet, we anticipate these features to be included soon, given the team's robust product rollout plan.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jack
Defense & Space, 51-100 employees
Less than 6 months
“5* Service and delivery
Pros
Our ongoing build and involvement with Accessplanit have been met with clear instructions, great service, and high-quality support for our site.
Cons
Currently, neither I nor my team can identify any faults.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Hospital & Health Care, 101-500 employees
Less than 6 months
“Implementation of Accessplanit
Pros
We chose Accessplanit because, as our training provision expanded, we needed to manage bookings efficiently on a larger scale. Automated functions, such as sending emails with links to surveys, training, and certificates, which we previously did manually, were key features for us.
Cons
Although our training is free, we couldn't remove the payment page. Setting up surveys is cumbersome and slower compared to MS Forms, which we used previously. The surveys lack a professional appearance and need improvement in presentation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
6
Ronalyn
Medical Practice, 11-50 employees
Less than a year
“One Of the Best Softwares
Pros
This software is very simple and straightforward. We use Accessplanit for all our training courses, managing bookings, and payments. The staff members are always ready to help.
Cons
We're completely satisfied with the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Hospital & Health Care, 500+ employees
More than a year
“Help us manage our college
Pros
The ability to share resources and manage registers is excellent.
Cons
It would be beneficial to have a function that displays double bookings for both students and the college.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicky
Education Management, 1-10 employees
More than a year
“Great software
Pros
It's simple to use with clear navigation. The calendar option is great.
Cons
I haven't encountered any issues with the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cathy
Professional Training & Coaching, 11-50 employees
More than a year
“Mixed Feedback
Pros
I love that I can customize my screens to show all the info I need in one place.
Cons
Finance reports lack accuracy, necessitating manual reconciliation, consuming a significant amount of time.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Louis
Education Management, 1-10 employees
More than a year
“Great Software
Pros
It's very straightforward, easy to navigate, and automates workflows, making everything easy to set up and automate.
Cons
While setting up automations is easy, finding the automation section initially can be challenging. Some filters can also be confusing at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
John
Retail, 11-50 employees
More than a year
“Good features and fairly easy to use for account managers
Pros
It wasn't hard to learn compared to our previous LMS. New starters find it quick and easy to pick up for most functions.
Cons
It can be cumbersome at times, such as the inability to change a course name after booking without using an alias, which is not recommended. This process requires canceling the original booking and re-doing it, leading to time consumption.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Abbey
Hospital & Health Care, 1-10 employees
More than a year
“Access Plait
Pros
Accessplanit is simple to use, and I like how everything can be stored within the system.
Cons
Occasionally, the system operates slowly. I'm unsure if this is due to the amount of information stored in the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Francesca
Retail, 1-10 employees
Less than 6 months
“great service.
Pros
I like how easy it is to use and how clear it is.
Cons
I wish we could use colors on the calendar to simplify things.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christian
Computer Software, 500+ employees
More than a year
“Accessplanit Review
Pros
Ease of use is key, and as an administrator, this is very important.
Cons
The current user dashboards are cluttered, but we've been informed that we can simplify them by removing some options.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
karenann
Hospital & Health Care, 51-100 employees
Less than 6 months
“Education and Training learning management system
Pros
The ability to view courses and delegates booked onto them, along with an accurate and intuitive administration process, is great.
Cons
The date order of courses could be improved to facilitate viewing attendance and bookings.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Emma
Professional Training & Coaching, 11-50 employees
More than a year
“Effective, reliable, easy to use Training Admin system
Pros
It's easy to set up and use. The support is great, and it's simple to access different data.
Cons
Generating reports can be challenging, but accessing data on an ad hoc basis is easy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Hannah
Information Technology and Services, 11-50 employees
Less than a year
“accessplanit Review
Pros
It's a straightforward service that consolidates and streamlines our requirements into one central hub. As we develop the product for our needs and as the product itself evolves, I'm confident it will meet all our needs. The team has been lovely to work with and are always ready to help and offer advice.
Cons
Greater integration is needed for our purposes at AssessTech Ltd., such as with Google Calendar. Some areas of the system are not as intuitive to use, requiring double-clicks instead of right-clicks for certain functions.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Jo
Accounting, 51-100 employees
More than a year
“Easy Usage of Access Planit
Pros
I find it quite easy to navigate and very intuitive. The filters make searches more efficient.
Cons
Sometimes it may crash, slowing down operations, but overall, it's pretty good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matheus
Education Management, 500+ employees
Less than 6 months
“full platform
Pros
There are many utilities and wide possibilities for reports.
Cons
Portuguese translation from Brazil and more chief admin profiles are needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Barry
Computer Software, 500+ employees
More than a year
“Accessplanit LMS
Pros
It's quite comprehensive in its offerings, with many modules, and the support desk is top-notch.
Cons
It appears slightly outdated compared to its competitors and could benefit from diversification into gamification and badges.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Oliver
Education Management, 500+ employees
Less than 6 months
“Happy customer
Pros
The interface is easy to use. It uploads to the client-facing website in real-time. It has a logical and simple approach.
Cons
Currently, I have no negative feedback to provide.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Matthew
Hospitality, 500+ employees
Less than 6 months
“What I like
Pros
The simplicity and all the great learning I can do from home in my own time are wonderful.
Cons
The layout is a bit dull, but it enables me to engage in learning at home at my own pace.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Callum
Financial Services, 51-100 employees
More than a year
“Review of AP
Pros
I'm impressed by the new system's adaptable dashboard, which allows each administrator to personalize it according to their role, making it highly tailored to their tasks.
Cons
Some features from the old system haven't been carried over into the new one.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Katie
Non-Profit Organization Management, 11-50 employees
More than a year
“Fairly Good System For Simple Businesses
Pros
I appreciate having a well-organized database where all users/companies are grouped together.
Cons
Over the past three-plus years of using the software, our Account Manager has been excellent. However, I have mixed feelings about customer support. While they're always quick to respond, sometimes it seems like they're not very familiar with the system.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Claire
Non-Profit Organization Management, 11-50 employees
More than a year
“Improving efficiency
Pros
This software has expanded our automated capabilities, enabling us to communicate with our customers more effectively and saving us significant administrative time.
Cons
I still haven't figured out the easiest way to generate financial reports for my company. The finance data analysis could be improved, and integration with other systems hasn't been successful so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
silke
Aviation & Aerospace, 500+ employees
Less than 6 months
“New TMS booking system
Pros
The administrative side is very good, with helpful staff. Financial reconciliation is accurate, which is a great benefit.
Cons
After setting up new users on the admin side, the system should automatically send them an email with their login details. The post-course survey function requires modernization. A visual representation of the system flow, highlighting triggers and system understanding, would aid in system development, in addition to the help guide.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Amanda
Hospital & Health Care, 500+ employees
More than a year
“accessplanit review
Pros
Consolidating all our training records in one place and automating many tasks that used to require manual effort has been incredibly convenient. Workflows has proven to be an invaluable tool, along with the option to send ecampaigns to users.
Cons
Setting up text templates and then adding an email template before sending out an e-campaign can be time-consuming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jo
Higher Education, 500+ employees
Less than a year
“Goodbye mundane tasks!
Pros
The software is excellent for administrators. The admin view is easy to navigate and has streamlined our processes. The helpdesk team is always available to help with any queries.
Cons
For users, the interface isn't as appealing as it is for administrators. Accessing knowledge documents and e-learning involves a booking process rather than a quick launch.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
James
Information Services, 1-10 employees
Less than 6 months
“Nice interface - easy to learn
Pros
The interface is straightforward and effective, making it easy for me to grasp, whether I'm learning it anew or refreshing my memory.
Cons
I haven't been using it for long, and I'm not in an administrative role, so I can't offer any constructive feedback on its features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jan
Education Management, 11-50 employees
More than a year
“Good functionality
Pros
It's remarkably user-friendly, requiring minimal training to navigate proficiently.
Cons
It would be helpful to see more of the day's events in the monthly view. Having to click more to view other events in the same month can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jack
Education Management, 101-500 employees
Less than 6 months
“Accessplanit - a user's perspective
Pros
The software is incredibly easy to pick up. As someone relatively new to these systems, I've found it intuitive and haven't needed much assistance to navigate where I need to go.
Cons
If I could change one thing about it, I'd prefer fewer options on the grey sidebar on the left-hand side.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lauren
Education Management, 11-50 employees
More than a year
“Accessplanit review for Speak First
Pros
Its ease of use is notable, with accessibility and learnability being strong points. The system's organization is also commendable.
Cons
I find it can be slow sometimes. I can only search by course names, not by client names, but this might be something I haven't figured out yet.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Joanne
Pharmaceuticals, 500+ employees
Less than a year
“Great Software and Support
Pros
The visual representation of the software is exceptional. It offers a lifelike display of the folders we're creating, helping us avoid errors and ensuring our final product looks exactly as intended.
Cons
Adding handouts for our training courses is time-consuming. Each document has different specifications, like being stapled or in color, so we have to add each handout individually to the basket, which takes time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Liisa
Higher Education, 11-50 employees
Less than a year
“Time saving and efficient
Pros
Navigation and understanding of the software are a breeze. Our training session with an Accessplanit Customer Success Manager was incredibly helpful in familiarizing ourselves with the system.
Cons
While there are some things the system doesn't do, overall, it's a significant improvement in reducing human input errors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cathy
Higher Education, 500+ employees
More than a year
“AccessPlanit Review
Pros
This software has centralized all our users' training histories and schedules, simplifying the process of searching for and booking necessary training. Additionally, online training can be completed seamlessly within the platform.
Cons
There are some inconsistencies in the searchability of certain inquiries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harry
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“Very Good
Pros
The ability to run reports and efficiently manage large volumes of data through bulk upload and download has saved us significant time. Additionally, the level of detail allows us to customize settings precisely to our preferences.
Cons
Initially, the software can be confusing, but once I spent some time with it and found the best way to work, I knew exactly what I was doing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jon
Higher Education, 500+ employees
More than a year
“Intuitive Software
Pros
Extremely user-friendly with a wealth of useful functionality.
Cons
It can be a bit temperamental, but it's usually not a major issue.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lucy
Transportation/Trucking/Railroad, 500+ employees
Less than 6 months
“Accessplanit review
Pros
It's been invaluable for keeping track of financials and automating communications, saving us time and effort.
Cons
There are multiple ways to complete different tasks, which takes time to get used to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Louise
Construction, 11-50 employees
Less than 6 months
“Highly Recommend
Pros
The support during implementation was exceptional, with the software tailored to suit our specific needs.
Cons
It took us a while to get used to it, but that's normal with any new system.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“LMS Implementation
Pros
While still in the process of familiarizing myself with the software, I'm already confident that it will reduce human error and increase efficiency within our Operations team.
Cons
It's not always clear where to find things or how to do things. However, the customer support we received has been fantastic.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
10
Functionality
8
Sharon
Sports, 51-100 employees
Less than 6 months
“Accessplanit - You will not be disappointed!
Pros
The automation of emails and SMS messaging enhances daily workflow efficiency. The learner portal for course bookings is modern, user-friendly, and seamlessly integrates into our website.
Cons
We work with several clients who use the system differently, and the inability to change screens for different training providers is limiting. However, with the help of Accessplanit, we were able to adjust our processes to fit our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chloe
Health, Wellness and Fitness, 51-100 employees
More than a year
“Happy user!
Pros
The software has made a significant difference in streamlining processes and improving efficiency, particularly in booking management and reporting.
Cons
The time it took to implement the old system and then switch over and redo things, like transferring elements to workflows, was challenging to fit into our current workload.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“accessplanit TMS
Pros
The use of datagrids and filters throughout the system ensures easy viewing and reporting.
Cons
The resource calendar seems a bit outdated compared to the rest of the system, and there's a limited number of resources that can be automatically cloned on course creation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“New to the system
Pros
Accessibility is excellent, and the layout is clear, making it easy for me to make changes as needed.
Cons
It can be slow when there are many records open on the data grid, but this improves when the number of records is reduced.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than 6 months
“Booking system
Pros
I'm impressed by the software's ability to generate detailed reports and automate certificate issuance, online bookings, employee qualification management, and email notifications.
Cons
It can seem complicated until you get used to how it works.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Fanny
Hospital & Health Care, 11-50 employees
Less than 6 months
“Excellent TMD
Pros
The software offers a wide range of features that align perfectly with our needs, along with a comprehensive project plan from training to launch. The team behind it has been exceptional.
Cons
The wide range of features could be overwhelming, but the Accessplanit team is always available to assist and guide.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Education Management, 11-50 employees
Less than 6 months
“New to accessplanit and enjoying it so far
Pros
Accessplanit has delivered exactly what we requested, consolidating multiple systems into one streamlined provider. This not only enhances convenience but also saves us a considerable amount of time.
Cons
I've only experimented with the sandbox so far, not the real system, so I'm not in the best position to judge or criticize it negatively yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Lisa
Education Management, 51-100 employees
Less than 6 months
“Life Saver!
Pros
Since transitioning to Accessplanit, I no longer need to juggle multiple programs/documents to handle training bookings. Having everything in one place is a game-changer.
Cons
There isn't much help functionality. You have to be told what to do instead of having an online manual.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not specified, 51-100 employees
Less than 6 months
“The bees knees
Pros
It fulfills our needs while providing efficiency to our customers.
Cons
At the moment, I haven't encountered anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9