Articulate 360 Reviews
Total 347 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars25%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Takeisha
Information Technology and Services, 500+ employees
Less than 6 Months
“Lots of features!
Pros
This offers myriad features, allowing for extensive versatility.
Cons
The abundance of features and interconnectedness can be overwhelming at first glance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not specified, 500+ employees
More than a year
“Must have for instructional design
Pros
The user community is highly active, providing valuable ideas and solutions. The built-in photos and icons are incredibly useful.
Cons
The cost is higher compared to other e-learning authoring tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bruno
E-Learning, 11-50 employees
More than a year
“Best e-learning software
Pros
It's user-friendly, comprehensive, and well-supported, with a vast library and continuous updates. The programming interface is simple and organized, supporting several Scorm formats, along with 360 images.
Cons
It tends to break when using many triggers, especially on object interceptions. It's still not well-prepared for gamification, and there are some minor bugs (which are common in all software). Additionally, it's not content-responsive (although it's window-responsive) and offers few effects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
Less than 6 Months
“Awesome product to support endless creativity
Pros
Articulate is incredibly powerful software. It offers immense flexibility and operates efficiently.
Cons
The learning curve is steep. It takes time to navigate through the tool, but with so many options available, it's hardly surprising.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Justin
Human Resources, 500+ employees
More than a year
“Versatile and User friendly
Pros
I highly value the flexibility to personalize activities, empowering me as an author to determine how employees engage with the information. This level of customization plays a pivotal role in ensuring effective training and learning, and the setup process, aided by user-friendly templates, is straightforward and hassle-free.
Cons
Although they provide ample training information, mastering all the available features takes time and effort. Moreover, templates are limited to specific subjects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not specified, 500+ employees
Less than a year
“Good program but slow file conversion
Pros
The screen recording option is superb, with immediate file saving to disk. It's easy to use, with a rich graphics library and the option to add quizzes to presentations, along with direct PowerPoint integration.
Cons
File conversion to LMS format is very slow compared to the competition. There are many options (not very intuitive) to set during conversion, and the price is higher compared to competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Mari
Computer Software, 500+ employees
More than a year
“Best authoring tool
Pros
Articulate offers a suite of products catering to various training needs. For quick, interactive training, RISE is ideal, while for more complex and robust training, STORYLINE is better suited. The assets provided are extensive and robust.
Cons
The price point for an individual license is a bit high. However, if that's the only drawback, it's definitely worth the investment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Insurance, 500+ employees
Less than 6 Months
“Articulate 360 has helped us modernize our training
Pros
The aesthetic appeal and freedom are remarkable. Previously, I felt constrained in what I could create, often resorting to complex workarounds. Thankfully, that's now a thing of the past.
Cons
The learning curve is significant. Without training, these programs can be challenging to grasp. Many people don't have the time to watch training videos or learn through trial and error. Additionally, not everyone is adept at using software like this. While the interface may resemble simpler programs like PowerPoint, it's much more complex to use.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Michaela
Chemicals, 500+ employees
More than a year
“Articulate 360 for eLearning
Pros
What I love most is how user-friendly it is, similar to starting with PPT for basic projects. Yet, the potential with Articulate is boundless, enabling vast interactivity. Articulate 360 comes as a full suite of diverse tools.
Cons
Rise has some limitations that I hope will be addressed in the future, such as developing templates and being able to share products across teams without sharing them with the entire department.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joshua
Machinery, 11-50 employees
“Articulate 360 training
Pros
Articulate is the most user-friendly software for e-learning development. Its interface closely resembles other web products, making programming as simple as setting a couple of triggers. You can create captivating interactions in minutes.
Cons
It would be great if Articulate Rise offered more customization options for the appearance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Amy
E-Learning, 1-10 employees
More than a year
“Love Articulate 360, especially Storyline and Review 360
Pros
Its user-friendliness and power are commendable, fostering creativity.
Cons
It took me some time to learn, but taking a basic course really helped.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kokeita
Higher Education, 500+ employees
Less than a year
“Articulate's Suite of Products
Pros
The ability to use automated voice-over, coupled with a low learning curve and responsive customer service, enhances the experience.
Cons
I haven't come across any negatives about this product!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Legal Services, 500+ employees
“Create elearning courses fast
Pros
With Rise, you can swiftly create professional, interactive e-learning courses.
Cons
Unfortunately, due to the servers not being hosted in the UK, we were unable to implement it at our firm.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Laura
Hospital & Health Care, 500+ employees
More than a year
“First time user - thankful for an intuitive experience!
Pros
I quickly adapted to Articulate, utilizing self-guided tutorials to navigate through challenging sections. The gamification options are particularly enjoyable.
Cons
Nothing comes to mind. Using Articulate is a seamless process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shyla
Information Technology and Services, 51-100 employees
More than a year
“Easy and Powerful
Pros
Articulate 360 offers a complete suite of powerful software that's easy to learn and use, including Storyline 360. Whether you're a seasoned professional or a novice, the available training and community support are unparalleled.
Cons
Templates can be easily built and reused for Storyline but not as easily for Rise. There have been a few issues with certain fonts not being supported, but the help desk got back to me (almost 8 months later) when the issue was resolved. The content library is extensive and included, but it doesn't load more than around 20 pictures at a time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“The best option for now, but lots of room for improvement
Pros
Articulate Rise is currently my preferred tool for developing simple web-based training. It's incredibly easy to build visually appealing and responsive courses that are easy to navigate, with excellent interactive elements that work seamlessly across devices.
Cons
Support and frequency of updates are atrocious. I've never encountered such poor support or such slow delivery of updates and new features. Many basic feature requests submitted by hundreds of users across multiple tools within the 360 suite have been "in development" for over 4 years. In the 3 years I've used the toolset, bug fixes and feature updates have been so infrequent that they're almost nonexistent.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
8
Elias Alirio
Telecommunications, 1-10 employees
Less than a year
“Some of the best training experiences
Pros
We've begun using trainings created in Articulate, and I've had the opportunity to participate in content creation alongside the instructional designer. A few highlights include the ability to load various media types, smooth navigation through training modules, and the option for testers to leave notes for feedback.
Cons
Based on my last experience, the only drawback we encountered was that sometimes the course would close, causing participants to lose their progress. This doesn't happen often, and it hadn't occurred in previous courses I took in Articulate, so it might be an isolated incident. Fortunately, the course sections allowed us to easily resume from where we left off.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
6
Anonymous
Not specified, 11-50 employees
More than a year
“Great Authoring Software
Pros
Once you start working with it, it becomes simple to use, enabling the creation of creative and easily understandable educational content.
Cons
It's a bit like PowerPoint in some areas - this could be improved.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Jason
Retail, 500+ employees
More than a year
“Great Product
Pros
Articulate stands out among the few products on the market, surpassing others. While there may be occasional technical issues and notoriously poor customer service, I would still recommend it to anyone building e-learning courses.
Cons
Customer service is notoriously terrible.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Ana
E-Learning, 500+ employees
More than a year
“An e-learning must!
Pros
Articulate Storyline is our preferred choice, thanks to its ease of use, resembling PowerPoint in terms of interface familiarity. Finding and editing elements is effortless.
Cons
There are some tasks that require research to accomplish on the software, and they often get discussed on Articulate's forum. I wish they added new features more frequently, with more updates. For instance, there's no specific "timer" option on evaluations. This could easily be added, but it requires programming. That's how I've managed to implement it, at least.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8