Total 347 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Michelle

Government Relations, 51-100 employees

More than a year

5.0
September 2025

Incredibly user-friendly and great to work with

Pros

Articulate 360 is incredibly user-friendly. I use Storyline to build all my module scenarios and the process of publishing to Review 360 and then bringing it into Rise is completely seamless. Working with triggers and AI features in Storyline is simple too, while the blocks and customization in Rise keep all my modules looking professional and consistent. I also frequently use the AI tools like the text-to-speech and image generator which are both simple to use and easy to tailor to my exact needs.

Cons

I do not have any complaints. After using it for 13 years, I still love it. Their customer support is excellent and I have learned so much from their webinars and the eLearning Heroes community.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frederick

Education Management, 51-100 employees

More than a year

5.0
September 2025

powerful and customizable

Pros

Aside from the amazing community, the best part to me is the freedom to build interactive courses that are fully customizable for each client's specific requirements.

Cons

A significant drawback is the lack of official certification programs. So I feel like creating a way for users to become certified would be incredibly helpful as it would allow them to properly gauge their own skill level and track their progress.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tanya

Higher Education, 51-100 employees

More than a year

4.0
September 2025

Great for strict confidentiality

Pros

My work mainly uses Storyline 360 because of the strict confidentiality my clients require. My favorite features are the many ways you can customize a project, how simple it is to publish and implement, the helpful eLearning Heroes community and the AI Assistant.

Cons

one drawback i noticed is that working with tables is clunky and copying, pasting or cropping images can be challenging. The wording for some triggers can also be confusing. So I really wish there was a native Mac version.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

Y

Yvonne

E-Learning, 101-500 employees

More than a year

5.0
September 2025

Top-notch team and tools

Pros

Everything about this platform is top-notch from the vibrant community engagement and powerful course creation tools to the incredibly helpful customer support. Plus it offers fantastic flexibility and the ability to integrate JavaScript which really lets us build anything we can imagine.

Cons

The application occasionally crashes unexpectedly. I also hope they add more features to keep up with our clients evolving needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

T

Thaddaeus

Professional Training & Coaching, 1-10 employees

More than a year

4.0
September 2025

offers incredible versatility and control

Pros

What I enjoy most is this product's incredible versatility. I have tried other authoring tools and they do not even come close. Storyline gives me complete control to build almost anything I can imagine and when I combine it with Rise, I can create responsive courses with truly endless possibilities.

Cons

There is very little I dislike. My main wish is that many of the features available through the Maestro Mighty plugin for Rise were built directly into the tool itself.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

D

Diana

Financial Services, 500+ employees

More than a year

5.0
September 2025

highly efficient but mac incompatible

Pros

Its great how easily you can bring PowerPoint content into storyline. This lets our Subject Matter Experts organize their thoughts in PPT first which really cuts down on the back and forth once the project moves to the design phase.

Cons

As a Mac user I have to use a PC to work in Storyline. I truly wish there was a full Mac solution. This is especially tricky in my highly regulated company where getting third-party software to bridge the gap is difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Danielle

Health, Wellness and Fitness, 500+ employees

More than a year

4.0
September 2025

Simple to create quick content

Pros

Creating quick and effective content for our users is incredibly simple with this tool. My background is in clinical work, not technology and I have been able to easily build great learning modules for our staff without it taking up a lot of my time.

Cons

The review feature does not let admins make edits directly. Also it is tough to find the exact spot mentioned in the feedback and then make the change in the course.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

L

Luuk

Education Management, 101-500 employees

Less than a year

4.0
September 2025

highly customizable features

Pros

The features are highly customizable. Also it is great that Articulate offers a range of products for different situations.

Cons

Some of the AI voiceovers can be difficult to work with. There are also a lot of announced features that are not available to use yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

J

Jaimie

Financial Services, 500+ employees

More than a year

5.0
September 2025

useful for e-learning

Pros

when I first started with storyline, my projects were just basic pages with text and simple quizzes. Now I feel completely confident using advanced features like variables, triggers, layers and states to build much more dynamic and engaging lessons.

Cons

i'd really like a built-in horizontal scroll bar. right now, when I make simulations, I have to create workarounds with other elements just to make scrolling work

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Casey

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Easy to use for collaborating

Pros

The ease of use is a major advantage. The Review 360 feature makes collaborating with Subject Matter Experts and other stakeholders incredibly simple, I mean a huge improvement over the old method of using endless emails and screenshots.

Cons

To be honest I do not have any real complaints. However it would be nice to have a bit more control over elements in Rise but the constant improvements they release are great.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Marian

Law Practice, 500+ employees

More than a year

4.0
September 2025

A fantastic timesaver

Pros

Adding the AI Assistant is a fantastic timesaver. As it gives me a solid starting point whenever I need to create new content.

Cons

I cannot think of anything I dislike about it. There are still so many features I am excited to learn.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

R

Rachel

Financial Services, 500+ employees

More than a year

5.0
September 2025

Adaptable for any learning need

Pros

You can use this tool for anything, from simple to complex projects. The products work great together, but each one also works perfectly on its own

Cons

If I had to pick one downside, it would be Storyline's learning curve but mastering it is absolutely worth the effort. I just wish I had used the available tutorials and learning resources from the very beginning as they make getting started much easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P

Plina

Defense & Space, 51-100 employees

Less than 6 months

4.0
September 2025

incredibly user-friendly and simple

Pros

The platform is incredibly user-friendly and simple to navigate. Also it is very easy to apply my company's branding and the customization options are absolutely fantastic.

Cons

Well the AI can be a bit hit or miss as it does not always understand my instructions correctly. Plus a simple undo button would also be a really helpful feature to have.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

E

Emerson

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Simple to build interactive courses

Pros

Building interactive courses from scratch is pretty simple and the navigation is not a problem too. To be honest I have not found another program that I like nearly as much.

Cons

There is honestly not much to complain about. The Mighty plugin is essential because it gives you access to pre-made templates. Before I had it, the platform felt like it was missing a key feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
September 2025

effortless team collaboration

Pros

Creating courses in Rise is extremely simple. Our team can easily maintain a consistent style and edit each other's work without needing deep technical knowledge.

Cons

I feel like the review feature could be improved to make it clearer for both the developer and the subject matter expert what specific element is being tagged.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kirsten

Hospitality, 500+ employees

Less than a year

5.0
September 2025

An efficient and creative tool!

Pros

It is quite a efficient tool that really improves our content creation. We get a lot of creative freedom from it and I genuinely enjoy using it.

Cons

The AI voiceovers could use more professional-sounding options. Also, I'd love better built-in animations, similar to what Canva offers. Right now, I have to import them from there to get the look I want.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S

Sandra

Pharmaceuticals, 500+ employees

More than a year

5.0
September 2025

perfect for any learning goal

Pros

With both Storyline and Rise, teams can choose the right level of learning experience for their goals. Rise is perfect for beginners to quickly create professional-looking courses and the review feature makes collecting feedback from stakeholders easy.

Cons

There is no built-in grammar checker for an entire course and the way resources are organized could be better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

I

Ivonne

E-Learning, 1-10 employees

Less than a year

5.0
September 2025

Wonderfully easy to use

Pros

Rise is wonderfully easy to use. The community and support team are also fantastic as they are very helpful and full of great resources.

Cons

Storyline really needs a native Mac version. As for now I had to buy a Parallels subscription just to run it which is frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Andre

Logistics and Supply Chain, 500+ employees

More than a year

4.0
September 2025

Highly versatile and reliable

Pros

The tool is highly versatile and meets almost all of our organization's needs. The variety of styles, blocks and functions lets us create all kinds of training for our wider supply chain. Plus the video creation component and the overall safety and security make it a reliable and helpful choice.

Cons

Over time I have noticed there is a pretty steep learning curve for some of the more advanced features. Someone new to the product could easily get stuck on the deeper, more specific parts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

A

Ava

Education Management, 11-50 employees

More than a year

5.0
September 2025

easy to use, easy to love

Pros

All the tools are easy to find and course creation is simple. The community is great also for new ideas. For help, customer support is easy to contact aswell.

Cons

Right now I do not have any complaints about it. I have only been using it for three years and am still discovering all the tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Z

Zerrick

Renewables & Environment, 101-500 employees

Less than a year

5.0
September 2025

extremely user-friendly

Pros

Articulate 360 is extremely user-friendly yet offers a huge amount of customization. I also really like the clean, aesthetic design of its programs.

Cons

The Reach 360 function is a bit too basic. I only use it for contractors but I wish its analytics were more powerful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Suzanne

Professional Training & Coaching, 51-100 employees

More than a year

5.0
September 2025

Easy, powerful and accessible by design

Pros

It is so easy to use. The characters, text-to-speech and new AI assist are great too. I especially love how the AI features help quickly resolve accessibility issues.

Cons

There is a limitation that you cannot add your own custom color palette. But I absolutely love the Mighty plugin and would love to see its features built directly into the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Denise

Computer Software, 11-50 employees

More than a year

5.0
September 2025

Great features and an enjoyable AI

Pros

Being able to use Rise and embed slides from Storyline is a great feature. The new AI tool is also really enjoyable to work with.

Cons

I genuinely enjoy using it and learning about the new features. I have no dislikes as it saves me so much time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kat

Professional Training & Coaching, 101-500 employees

More than a year

4.0
September 2025

user-friendly but team collab needs work

Pros

Getting started is easy thanks to the user friendly design. Plus they have made some great recent improvements and the online community is very supportive.

Cons

Creating copies or different versions of a course can be tricky and sharing updates with the team is not always a smooth process. I also noticed that it can sometimes be difficult to determine which version of a course I am viewing in the Teams folder.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Michelle

Retail, 500+ employees

More than a year

4.0
September 2025

user-friendly interface

Pros

This tool is versatile and user-friendly, making it easy for our team to start creating visually appealing training modules quickly.

Cons

While the basics are easy to learn, there is a learning curve to mastering its full feature set. It takes some time and practice to learn the specific techniques that make trainings truly stand out.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

K

Karen

Law Practice, 500+ employees

Less than a year

5.0
September 2025

AI boosts my creativity

Pros

Creating courses is simple and the new AI assistant really helps boost my creativity and design process. The text to speech voices are also a great feature.

Cons

I find it challenging to edit with cue points in Storyline, mostly due to my own user error. Character animation is also more difficult than I expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Z

Zach

E-Learning, 1-10 employees

More than a year

4.0
September 2025

Quite a user-friendly solution

Pros

Articulate has been a very user-friendly solution for us, simplifying our course creation with a modern look and feel.

Cons

Sometimes I run into display problems with text after publishing a course and there are a few things that are not very easy to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rebekah

Logistics and Supply Chain, 101-500 employees

More than a year

5.0
September 2025

Easier course creation for my team

Pros

Course creation and connecting with the community have become much easier for my team. We have used it in ways that save us both time and money.

Cons

So far I do not have any dislikes. I am still learning the platform and have been very happy with it. Just this week I discovered more about the AI features and plan to use them soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Megan

Hospital & Health Care, 500+ employees

Less than a year

4.0
September 2025

A real powerhouse of a tool

Pros

It is a real powerhouse of a tool. The PowerPoint integration is essential and I love the transitions and animations. The branching scenarios are also great for making content more engaging.

Cons

The program crashes more frequently than I'd prefer and there is a steep learning curve. That said there are excellent resources available to help you learn how everything works.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

J

Jerry

Insurance, 51-100 employees

Less than a year

5.0
September 2025

great for lms, limited on branding

Pros

Creating high-quality eLearning courses with Rise and Storyline is so simple. Plus it offers a lot of flexibility for working with our LMS.

Cons

It is frustrating that we cannot set custom colors to match our branding and have to type in the color codes manually. Other than that I really love the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Stacey

Medical Devices, 500+ employees

More than a year

5.0
September 2025

An affordable and simple solution

Pros

It is an affordable solution for content authors and publishing SCORM files to an LMS is simple too. Rise 360 is also very simple to use.

Cons

Well it seems like most of the shortcomings are being fixed in the newest updates. The company's excellent support also makes up for any challenges I face.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T

Tasha

Government Administration, 500+ employees

More than a year

4.0
September 2025

So well-organized!

Pros

Everything was so well-organized and ran very smoothly. Plus I really like the staff's enthusiasm!

Cons

Some of the presentations felt a bit rushed and the presenters seemed slightly unprepared. Also Grand Ballroom A was way too cold.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

H

Heather

Pharmaceuticals, 500+ employees

More than a year

4.0
September 2025

keeps getting better for users

Pros

What's really impressive to me is that even with very little competition, these products keep getting better to serve their current users. This is unlike most other software companies that only seem to focus their updates on attracting new customers.

Cons

Review 360 is much better than other options but it is still developing. And I would love to see comments linked to specific slides and the ability to use both markups and images in feedback.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

8

V

Victoria

Airlines/ Aviation, 11-50 employees

Less than a year

5.0
September 2025

A sharp but fun learning curve

Pros

There is definitely a sharp learning curve but it is fun once we get into the groove. The best part is it produces a beautiful, professional-looking final product. The AI features are absolutely top-notch.

Cons

I noticed that the PowerPoint import feature does not work very well especially when it tries to convert shapes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

G

George

Insurance, 500+ employees

More than a year

4.0
September 2025

fantastic integration between tools

Pros

The integration between Rise and Storyline is fantastic. We can develop content quickly and publish it to the web or an LMS with ease.

Cons

In Rise I would like more control over colors, bullet points and text formatting. Better video controls would be great too. For Storyline I wish creating animations was easier without needing to use JavaScript.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

A

Ashley

Hospital & Health Care, 101-500 employees

Less than a year

5.0
September 2025

User-friendly tool

Pros

Articulate 360 especially Rise is very user friendly and makes building engaging e-learning courses simple. It is perfect for quick, effective creation, while Storyline lets us build fully custom, complex courses. I mean if you can imagine a learning scenario, you can probably build it with Storyline. The company is also constantly improving the experience whether by adding new AI tools or enhancing accessibility for all learners.

Cons

the tool is improving and becoming more customizable but some features are still missing like adding text over images for flip cards. there are also a few user requests in the community that have not been added to the roadmap, even after years of people asking.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

J

Joanna

Human Resources, 500+ employees

Less than a year

5.0
September 2025

AI integration is the best!

Pros

The AI integration is what excites me the most. I use AI constantly in my daily life and work and having it built directly into the system opens up so many new possibilities for my courses.

Cons

I really like almost everything about it. However the sheer number of features can feel a bit overwhelming at first but if you stick with it, you will get the hang of it quickly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anne

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Pretty easy!

Pros

I find it pretty easy to use. I have been a Storyline user since 2015 and started with Rise when it first came out. Overall it is a great product.

Cons

The content library lacks diversity. I work at a human services agency and our staff and clients do not see themselves represented in the available characters and images.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

A

Amy

Food & Beverages, 500+ employees

More than a year

5.0
September 2025

Wonderful for all kinds of content

Pros

This tool is wonderful for creating all kinds of content from sales and compliance training to software demos and safety information.

Cons

One thing I noticed is that the video compression when recording step-by-step processes is not great. As it makes the images look pixelated and not very clean.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

C

Cat

E-Learning, 51-100 employees

Less than a year

4.0
September 2025

simple to learn and use

Pros

Rise is simple to learn and use, it works great on mobile devices and it is highly accessible. The best thing is that the new e-learning staff can pick it up very quickly.

Cons

It is not fully accessible for example, we cannot adjust the text size of lessons in the final published course.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

C

Cameron

E-Learning, 101-500 employees

Less than a year

4.0
September 2025

Boosted our engagement!

Pros

This program boosted our engagement dramatically. It was the key factor that transformed our training from just checking a box to enabling genuine learning.

Cons

A monthly payment plan would be much better especially for individual users. Plus the annual subscription makes it difficult for anyone not getting it through their company.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Aimee

E-Learning, 11-50 employees

Less than a year

4.0
September 2025

Creates fantastic and engaging courses

Pros

You can create courses that look fantastic and really engage learners. Rise is also pretty simple to learn for quick course building, while Storyline offers a lot more room for customization.

Cons

Some features feel a bit limited unless we dive deep into Storyline which has a steep learning curve. The subscription cost is also quite high.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

J

Jennifer

Machinery, 101-500 employees

More than a year

5.0
September 2025

lets me be creative every day!!

Pros

Storyline 360 is amazing. It lets me be creative every single day which makes my job fun and exciting.

Cons

It can be a bit buggy at times. For example the text-to-speech feature sometimes just stops working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

T

Trish

Real Estate, 500+ employees

Less than a year

4.0
September 2025

powerhouse for personalized learning

Pros

The platform lets us fully personalize and customize all our learning content for our specific audience. We can also customize it for each of our different employee groups like technicians, managers and leadership.

Cons

We've faced some challenges integrating the platform with our current LMS. Also SCORM files can be problematic, often making it difficult to link and update content smoothly.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

D

Deedre

Insurance, 500+ employees

More than a year

5.0
September 2025

Interactive learning!

Pros

It lets us transform training from simple, read-only PowerPoints into an interactive learning experience. I am also really excited to start using the new AI features.

Cons

I feel like it would be great if Rise allowed for smoother audio integration rather than just having a box that the user has to click to play.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kristin

Accounting, 500+ employees

More than a year

5.0
September 2025

impactful e-learning modules

Pros

We can build e-learning modules that truly make an impact on our learners whether we use Rise or the more advanced Storyline.

Cons

It sometimes feels behind on features that should be standard though I must say they are doing a good job with their recent updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

E

Erica

E-Learning, 51-100 employees

Less than a year

4.0
September 2025

Fast & simple course building

Pros

Building courses is fast and simple. Most blocks in Rise have accessibility built right in and the responsive design is a must have for our sponsors. The interface is also clean and easy to navigate, letting us create professional looking training without needing design or coding skills.

Cons

The formatting options for images and text in Rise blocks feel quite limited. While the new blocks were exciting to see, it is disappointing that they are not fully responsive. That said I would say they did work nicely as custom dividers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

E

Ellyssa

Biotechnology, 51-100 employees

More than a year

5.0
September 2025

Great online resources

Pros

The online resources and support are so good that anyone can learn to use the platform with confidence.

Cons

When I first learned Storyline, the platform was confusing because my local support person did not provide the online training resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Julie

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2025

Incredibly useful for creating simulations

Pros

This sofware's products have been incredibly useful for creating simulations, branching scenarios and for rapid course development.

Cons

I feel like some of the interactive blocks in Rise could use more options for personalizing text.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Brian

Pharmaceuticals, 500+ employees

More than a year

5.0
September 2025

modern and collaborative e-learning

Pros

It is so easy to use, works well with other tools we use and the AI functions and language translation are great! Rise is particularly simple to use with a modern, sleek look. The Review feature is also a fantastic way to gather input from others.

Cons

Storyline can feel a bit clunky and is harder to use. The learning curve is also longer than Rise's and it can be tricky to figure out what went wrong when there is an issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10