Total 347 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Deborah

Information Technology and Services, 500+ employees

More than a year

5.0
July 2021

Articulate 360 for Develoment

Pros

The flexibility offered by Storyline (and other related products) for course development is something I truly appreciate. It allows me to begin effortlessly and gradually explore more intricate techniques, thereby dynamically enhancing the courseware.

Cons

There are no cons. It is a learning experience, but I encourage my team to seek assistance from the Forums and not hesitate to ask questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anthony

Hospital & Health Care, 500+ employees

More than a year

4.0
June 2021

Articulate 360 - Great tool! But take advantage of videos/books to learn the functionality.

Pros

Once I become accustomed to Articulate 360, crafting an e-course becomes straightforward. Uploading and utilizing PowerPoint as the e-course template is very convenient.

Cons

Learning this software wasn't easy for me. I attended several training courses with experts to master 360.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

10

Functionality

6

D

Dawn

E-Learning, 1-10 employees

5.0
May 2021

World-class eLearning software

Pros

Crafting beautiful courses and lifelike, interactive learning scenarios is a joy with Articulate 360.

Cons

I wish Articulate Storyline were available on Macs! I always have to use PCs or Parallel, which hinders my access and slows down productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathy

Utilities, 500+ employees

More than a year

5.0
May 2021

Must have for elearning

Pros

If you're tasked with creating eLearning, Articulate 360 is a must-have. While Storyline 360 stands out as the best product, Review 360 simplifies the review process with subject matter experts.

Cons

It's been slow to adopt 3D, VR, or AR features, lagging behind competitors in this area.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

E

Elizabeth

Media Production, 500+ employees

More than a year

5.0
May 2021

Must-Have

Pros

The wide range of options provided by this software is something I absolutely love. Articulate Rise makes course building a breeze with its Simply approach. Although Storyline presents more challenges, it offers limitless potential to create captivating, interactive, and dynamic courses. The availability of templates is fantastic as they assist users in understanding layers and triggers effectively.

Cons

Rapidly prototyping a Storyline course isn't straightforward, so I'm using it less frequently than I'd like.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Seth

E-Learning, 500+ employees

More than a year

5.0
May 2021

A must have for instructional designers

Pros

The user-friendliness of this product is outstanding. Its similarities to PowerPoint make it ideal for new users, while the ease of importing PowerPoint presentations is a significant advantage. Advanced users will appreciate the ability to create sophisticated slides, variables, triggers, and more. Having worked in e-learning for 15 years, I consider Articulate the gold standard.

Cons

I have encountered minor issues with the software, mostly related to design differences. However, I've learned workarounds from the online support community. Occasionally, there are issues with IT security software scanning and file saving, but these can be easily resolved by working with your IT department.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not specified, 500+ employees

Less than a year

5.0
May 2021

A Better and More User Friendly Powerpoint!

Pros

I rely on Articulate 360 to create learning presentations for franchisees. This product excels in keeping dull information captivating and offers numerous options for customization, ensuring a fresh approach each time.

Cons

There are so many options that it took me about a month to get used to them all. Despite the learning curve, it's truly an awesome tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mario

Financial Services, 500+ employees

Less than a year

4.0
April 2021

Robust Software

Pros

Articulate Storyline, managed via Articulate 360, can bring virtually any idea to life. Using it as a springboard and central hub for upgrades and updates is invaluable. I can easily track the status of the products I use, simplifying management.

Cons

The Articulate Storyline product within 360, while robust, is not very intuitive. While there's likely a solution for creating an interaction, getting to that solution is not easy. Although there have been improvements, a guidance system where you can type in keywords on what you're trying to accomplish and be presented with options would be helpful.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

T

Tor

Education Management, 500+ employees

Less than 6 Months

5.0
April 2021

Create Engaging E learning

Pros

Articulate is a powerhouse for creating engaging, interactive eLessons. With an extensive array of scenes, characters, and poses, instructors can easily create assessments using pre-designed templates. The trial version offers limited characters but grants access for 60 days.

Cons

Truthfully, as a newer 360 user, Storyline has a bit of a learning curve, but that is to be expected with such a powerful program. I do wish their pricing was more competitive and they offered a perpetual license rather than just a subscription.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

J

Jennifer

Insurance, 51-100 employees

Less than a year

5.0
April 2021

This software will make your life easier - and much more fun for your learners.

Pros

This software has revolutionized my life and the learning experience for those I develop content for. Articulate 360 offers versatility. Need to start from scratch with an amazing idea? Storyline is the go-to tool. It's incredibly user-friendly, with a wealth of tutorials, suggestions, and examples available in the community forums. Rise templates facilitate the swift development of modern, user-friendly online training (which I've also used for presentations). The Content Library is a treasure trove! From photos to illustrations and icons, everything you need is right there, eliminating the need for external sources.

Cons

My only suggestion is regarding Rise. I love how easy it is to plug and play information, but I would like to see a little more flexibility with editing. If I want to change more of the look, I will just use Storyline. However, Rise has a nice feel to it, and I would like to make small edits, like removing a line in one of the text formats. There are workarounds, but more flexibility with design would be welcome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 500+ employees

More than a year

5.0
April 2021

Great tool to uplevel training courses

Pros

It's effortless to get started with this software, making it intuitive for new administrators. Courses look polished and highly professional for end-users.

Cons

I haven't used Articulate as a standalone LMS, but I imagine it would be limited in terms of tracking and analytics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lina

E-Learning, 500+ employees

More than a year

5.0
April 2021

Great choice for authoring e-learning

Pros

Rise 360 boasts a sleek and professional appearance, making it easy to navigate and highly appealing to learners.

Cons

Storyline 360 is not Mac compatible and requires additional software to run a Windows virtual environment or use of parallels. I would also like more storyline templates. As far as Rise 360, more ability to customize would be great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Alexander

Hospital & Health Care, 500+ employees

More than a year

5.0
April 2021

Great suite of tools for enterprise level eLearning development

Pros

What impresses me most is how the suite of programs in Articulate 360 caters to varying levels of user expertise and needs. Rise, with its intuitive interface and clean design, is perfect for non-instructional designers or beginners in instructional design. On the other hand, Storyline offers infinite flexibility and complexity, catering to seasoned experts' needs.

Cons

While I like some of the newer tools like Replay and Peek, I have found them to be somewhat buggy.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Clint

Accounting, 500+ employees

More than a year

4.0
April 2021

A great piece of software, with one or two flaws

Pros

I value the fact that this product bears a striking resemblance to PowerPoint, which facilitates a relatively smooth learning process. Although it takes time to fully master it due to its robust features, the learning curve is worthwhile considering the capabilities it offers.

Cons

I've experienced occasional crashes, which is frustrating when you lose your work. Also, having a library of Java that could be used/copied would be helpful.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

8

L

Low

Government Administration, 500+ employees

Less than 6 Months

4.0
March 2021

Switched over from iSpring

Pros

Rise's intuitive interface facilitates easy use, offering features that enhance interactivity and engage users. Moreover, Rise seamlessly integrates with Storyline.

Cons

Rise could be more customizable (e.g., font type, layout, course structure, block format), but it's quite costly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

L

LINDA

Environmental Services, 500+ employees

More than a year

5.0
February 2021

Easy to use

Pros

Review 360 is a game-changer for sharing work and gathering feedback from clients and testers. The active technical support and "eLearning Heroes" forums provide swift solutions to queries.

Cons

I encountered an actual bug that affected audio playback in Apple devices, which couldn't be fixed by Storyline's support team. While support is usually fast and amazing, this issue wasn't prioritized by their team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Computer Software, 500+ employees

More than a year

5.0
January 2021

Articulate 360 Provides Useful Tools

Pros

I am grateful for the availability of multiple tools, including Rise, Storyline, and Review, all of which we leverage in my workplace.

Cons

I wish Rise were a little more flexible in terms of functionality. It's great as is, but I do run into limitations fairly often.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

A

Anonymous

Not specified, 500+ employees

Less than 6 Months

5.0
October 2020

Best in the game

Pros

The picture library has undergone significant improvement. The Review feature simplifies sharing projects with stakeholders, who can provide feedback directly on the slides.

Cons

They still need to improve their closed captioning feature because it currently requires manual input. They should introduce automatic CC that you can proofread.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

10

R

Rebecca

Higher Education, 500+ employees

More than a year

5.0
October 2020

Takes Your Teaching to the Next Level

Pros

The program's layout, reminiscent of PowerPoint, makes it easy to dive in and start creating content. I value the level of control it offers over user interaction. Plus, the help and community forums provided by Articulate are unparalleled, ensuring assistance is always available when needed.

Cons

This is a complex program, and it will take time to learn all of its nuances. Troubleshooting errors in complex files can be time-consuming, as there isn't anything that finds issues for you.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Alternative Medicine, 1-10 employees

More than a year

4.0
October 2020

Great software to create e-learning modules

Pros

I use this software to create e-learning modules for my students. I appreciate its ease of use and straightforward functionality, enabling the creation of complex modules suitable for beginners or those not making a living from it. Additionally, its offline capabilities are advantageous for use in areas with limited internet access. Opting for the perpetual software license upfront offers peace of mind compared to monthly subscription fees.

Cons

The inability to batch convert projects is a real downside. Another drawback is the restriction regarding tests, which can only contain 400 questions. Support is generally not very helpful, and you often need to figure out a lot by yourself.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8