Total 71 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

25%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
November 2018

Biz Library - Web Based Learning

Pros

I appreciate that Biz Library offers easily accessible web-based learning. The content is both informative and applicable.

Cons

Sometimes, searching for content can feel overwhelming.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Sarah

Manufacturing, 101-500 employees

More than a year

5.0
September 2018

Best training offerings

Pros

They offer the best variety of video/webinar training relevant to my work, featuring great presenters and topics that help me maintain my certifications.

Cons

I appreciate the offerings and the email notifications about new training opportunities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sue

Manufacturing, 500+ employees

Less than a year

5.0
September 2018

Tons of learning sources available for you to learn in business world

Pros

There's a plethora of video and e-book resources available across various categories such as IT, HR, and Business.

Cons

Finding the appropriate course level, beginner, intermediate, or advanced can be a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
September 2018

Great Library and User Interface

Pros

The course library is extensive, offering everything from quick, bite-size courses to comprehensive online courses. Finding and downloading content for our LMS is a breeze.

Cons

Not all courses are available in SCORM, and AICC compatibility is not as seamless, impacting integration with our LMS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
September 2018

Great option for online training

Pros

The range of options is impressive, from short, to-the-point micro-learning to longer, more in-depth courses. Its mobile support is especially valuable for field personnel.

Cons

The only drawback for my organization is its web-based nature. Having micro-learning available for downtime in the field would be beneficial, but connectivity issues due to remote locations are inevitable given our line of work.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

M

Marisa

Not Specified, 1-10 employees

Free Trial

5.0
August 2018

Review

Pros

Let me emphasize that BizLibrary has nothing but pros; it offers excellent training courses that I strongly recommend to anyone.

Cons

Honestly, I can not find any cons; it is a fantastic software that is easy to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
July 2018

Great Content

Pros

The content is highly relevant for today's world, with videos providing insightful information without becoming dull. The presenters are fantastic.

Cons

I enjoy most aspects of the videos. Occasionally, some can be dull, but that is more due to the subject matter than production quality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stephanie

Professional Indemnity, 101-500 employees

More than a year

5.0
April 2018

This is a great software offering a large amount of training opportunities to our staff

Pros

We have a dedicated account rep who genuinely cares about maximizing the value of their services for us. The ability to set up workflows and assign training videos to staff members, making them mandatory with set deadlines, is a huge plus. We've integrated a video series into our new manager training program and received positive feedback.

Cons

We had a manager inquire about uploading our own training videos under our employer account for staff review, a feature not currently available but would be a valuable addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Automation, 11-50 employees

More than a year

4.0
January 2018

Many changes, all for the better.

Pros

The quantity of training courses is immense and continually expanding. The platform aims to seamlessly integrate training into a company's culture while ensuring regulatory compliance. The online chat support is user-friendly and offers quick, spot-on assistance. Quick tutorial videos, especially for software like MS Excel, cater well to medium to advanced users, providing specific solutions without the need to navigate through lengthy sessions.

Cons

The platform underwent changes two years ago, leading to confusion among admin users as old features persisted alongside new ones. Support expectations for extensive system exploration are unrealistic for busy users relying on third-party vendors. Pricing increases prompted renegotiation for truncated services.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

8

Functionality

8

N

Nicole

Engineering, 500+ employees

More than a year

4.0
December 2017

Great content, LMS needs a little work

Pros

The content is outstanding, with over 7,000 courses covering a wide range of topics. Adding and tracking courses through the LMS is effortless.

Cons

Some LMS features are not fully functional yet, like setting course recurrences or registering for instructor-led training. Nevertheless, it is a solid system overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T

Thomas

Engineering, 101-500 employees

More than a year

5.0
August 2017

Superb support and true partnership

Pros

The selection is impressive, offering numerous topics and various video content formats. The production team consistently releases new content.

Cons

Given our utilization of BizLibrary content via a third-party approach, I hope to see enhancements tailored to users like us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Not Specified, N/A employees

Less than 6 months

4.0
August 2017

Fairly easy to get up and running, only a few hiccups.

Pros

We absolutely adore the content created by BizLibrary! Nearly all the content for our management curriculum will be sourced from them.

Cons

Certain courses are subpar; one was essentially a PowerPoint with a computer-generated voiceover, falling short of expected quality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

John

IT, 101-500 employees

More than a year

5.0
June 2017

There are none better!

Pros

It is robust, offering flexible, responsive, and reliable features and benefits. It continues to improve and refine each year.

Cons

There are still areas where improvements are warranted. The external training process lacks transparency and is cumbersome to manage.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kim

Brand Management, 500+ employees

More than a year

5.0
June 2017

Our experience using BizLibrary has been very positive. The service has been great.

Pros

The content is engaging, easily accessible, and offers a tremendous range of topics. Regular check-ins with our customer service representative ensure we are maximizing our use of the software.

Cons

It would be beneficial to include links to custom content/resource groups on our BizLibrary login page for easier access, bypassing the need for extensive navigation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mick

Engineering, 11-50 employees

Less than a year

4.0
June 2017

Overall my experience has been good. The ease of acquiring assignment reports could be better.

Pros

The variety of topics is excellent, and most presentations are informative and succinct, not consuming much of the employee's workday.

Cons

I often need to watch a course to determine its suitability, as the provided summaries are insufficient.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

H

Heather

Printing, 101-500 employees

More than a year

5.0
June 2017

BizLibrary enhances our training program with great content and an easy to use platform.

Pros

BizLibrary provides a well-rounded solution. The content is up-to-date, the platform is user-friendly, and the support team utilizes client feedback for continuous improvement. They stay abreast of current research to ensure clients receive top-notch training.

Cons

Some aspects of the system remain clunky from the admin perspective, but I am optimistic about ongoing improvements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amy

Aviation, 500+ employees

More than a year

5.0
June 2017

BizLibrary has provided us with valuable learning content and has been an overall great partner.

Pros

it offers excellent customer support and has tailored our package to suit our company's needs. Their team consistently provides best practices to help us fully utilize the available resources.

Cons

Setting up initially posed some challenges, but once we overcame the learning curve, it operated smoothly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Angela

Retail, 500+ employees

More than a year

5.0
April 2017

BizLibrary helps structure our training content

Pros

It is user-friendly, with simple uploading and management of custom content, alongside a diverse selection of pre-made content.

Cons

Sometimes, the reporting features offer too many choices, making it harder to pinpoint the right report.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jenny

Higher Education, 101-500 employees

More than a year

5.0
April 2017

The Buzz on BizLibrary

Pros

Whether as an administrator or end user, the platform is straightforward to navigate.

Cons

Higher education-specific training is lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandy

IT, 101-500 employees

More than a year

5.0
April 2017

Biz Library fan in Wisconsin

Pros

The platform's ease of use is commendable. It delivers short, impactful messages and allows users to pause and resume programs at their convenience.

Cons

NO CON.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10