Anonymous
Not Specified, 101-500 employees
More than a year
“Biz Library - Web Based Learning”
Pros
I appreciate that Biz Library offers easily accessible web-based learning. The content is both informative and applicable.
Cons
Sometimes, searching for content can feel overwhelming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sarah
Manufacturing, 101-500 employees
More than a year
“Best training offerings”
Pros
They offer the best variety of video/webinar training relevant to my work, featuring great presenters and topics that help me maintain my certifications.
Cons
I appreciate the offerings and the email notifications about new training opportunities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Manufacturing, 500+ employees
Less than a year
“Tons of learning sources available for you to learn in business world”
Pros
There's a plethora of video and e-book resources available across various categories such as IT, HR, and Business.
Cons
Finding the appropriate course level, beginner, intermediate, or advanced can be a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Great Library and User Interface”
Pros
The course library is extensive, offering everything from quick, bite-size courses to comprehensive online courses. Finding and downloading content for our LMS is a breeze.
Cons
Not all courses are available in SCORM, and AICC compatibility is not as seamless, impacting integration with our LMS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great option for online training”
Pros
The range of options is impressive, from short, to-the-point micro-learning to longer, more in-depth courses. Its mobile support is especially valuable for field personnel.
Cons
The only drawback for my organization is its web-based nature. Having micro-learning available for downtime in the field would be beneficial, but connectivity issues due to remote locations are inevitable given our line of work.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Marisa
Not Specified, 1-10 employees
Free Trial
“Review”
Pros
Let me emphasize that BizLibrary has nothing but pros; it offers excellent training courses that I strongly recommend to anyone.
Cons
Honestly, I can not find any cons; it is a fantastic software that is easy to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Great Content”
Pros
The content is highly relevant for today's world, with videos providing insightful information without becoming dull. The presenters are fantastic.
Cons
I enjoy most aspects of the videos. Occasionally, some can be dull, but that is more due to the subject matter than production quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Professional Indemnity, 101-500 employees
More than a year
“This is a great software offering a large amount of training opportunities to our staff”
Pros
We have a dedicated account rep who genuinely cares about maximizing the value of their services for us. The ability to set up workflows and assign training videos to staff members, making them mandatory with set deadlines, is a huge plus. We've integrated a video series into our new manager training program and received positive feedback.
Cons
We had a manager inquire about uploading our own training videos under our employer account for staff review, a feature not currently available but would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Automation, 11-50 employees
More than a year
“Many changes, all for the better.”
Pros
The quantity of training courses is immense and continually expanding. The platform aims to seamlessly integrate training into a company's culture while ensuring regulatory compliance. The online chat support is user-friendly and offers quick, spot-on assistance. Quick tutorial videos, especially for software like MS Excel, cater well to medium to advanced users, providing specific solutions without the need to navigate through lengthy sessions.
Cons
The platform underwent changes two years ago, leading to confusion among admin users as old features persisted alongside new ones. Support expectations for extensive system exploration are unrealistic for busy users relying on third-party vendors. Pricing increases prompted renegotiation for truncated services.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Nicole
Engineering, 500+ employees
More than a year
“Great content, LMS needs a little work”
Pros
The content is outstanding, with over 7,000 courses covering a wide range of topics. Adding and tracking courses through the LMS is effortless.
Cons
Some LMS features are not fully functional yet, like setting course recurrences or registering for instructor-led training. Nevertheless, it is a solid system overall.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Thomas
Engineering, 101-500 employees
More than a year
“Superb support and true partnership”
Pros
The selection is impressive, offering numerous topics and various video content formats. The production team consistently releases new content.
Cons
Given our utilization of BizLibrary content via a third-party approach, I hope to see enhancements tailored to users like us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Not Specified, N/A employees
Less than 6 months
“Fairly easy to get up and running, only a few hiccups.”
Pros
We absolutely adore the content created by BizLibrary! Nearly all the content for our management curriculum will be sourced from them.
Cons
Certain courses are subpar; one was essentially a PowerPoint with a computer-generated voiceover, falling short of expected quality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
John
IT, 101-500 employees
More than a year
“There are none better!”
Pros
It is robust, offering flexible, responsive, and reliable features and benefits. It continues to improve and refine each year.
Cons
There are still areas where improvements are warranted. The external training process lacks transparency and is cumbersome to manage.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kim
Brand Management, 500+ employees
More than a year
“Our experience using BizLibrary has been very positive. The service has been great.”
Pros
The content is engaging, easily accessible, and offers a tremendous range of topics. Regular check-ins with our customer service representative ensure we are maximizing our use of the software.
Cons
It would be beneficial to include links to custom content/resource groups on our BizLibrary login page for easier access, bypassing the need for extensive navigation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mick
Engineering, 11-50 employees
Less than a year
“Overall my experience has been good. The ease of acquiring assignment reports could be better.”
Pros
The variety of topics is excellent, and most presentations are informative and succinct, not consuming much of the employee's workday.
Cons
I often need to watch a course to determine its suitability, as the provided summaries are insufficient.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Heather
Printing, 101-500 employees
More than a year
“BizLibrary enhances our training program with great content and an easy to use platform.”
Pros
BizLibrary provides a well-rounded solution. The content is up-to-date, the platform is user-friendly, and the support team utilizes client feedback for continuous improvement. They stay abreast of current research to ensure clients receive top-notch training.
Cons
Some aspects of the system remain clunky from the admin perspective, but I am optimistic about ongoing improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amy
Aviation, 500+ employees
More than a year
“BizLibrary has provided us with valuable learning content and has been an overall great partner.”
Pros
it offers excellent customer support and has tailored our package to suit our company's needs. Their team consistently provides best practices to help us fully utilize the available resources.
Cons
Setting up initially posed some challenges, but once we overcame the learning curve, it operated smoothly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Angela
Retail, 500+ employees
More than a year
“BizLibrary helps structure our training content”
Pros
It is user-friendly, with simple uploading and management of custom content, alongside a diverse selection of pre-made content.
Cons
Sometimes, the reporting features offer too many choices, making it harder to pinpoint the right report.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jenny
Higher Education, 101-500 employees
More than a year
“The Buzz on BizLibrary”
Pros
Whether as an administrator or end user, the platform is straightforward to navigate.
Cons
Higher education-specific training is lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandy
IT, 101-500 employees
More than a year
“Biz Library fan in Wisconsin”
Pros
The platform's ease of use is commendable. It delivers short, impactful messages and allows users to pause and resume programs at their convenience.
Cons
NO CON.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10