Laura
Manufacturing, 101-500 employees
More than a year
“Fantastic LMS Option”
Pros
I love having such a wide range of videos to choose from for our team. It is the best for our mandatory safety sessions and there is always something entertaining thrown in too, which makes the process much smoother.
Cons
I am still trying to wrap my head around the whole teams, groups, etc., specifications.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robert
Finance, 500+ employees
More than a year
“Long Time Content Subscriber”
Pros
The course selection is top-notch and the Concierge service from BizLibrary makes finding materials a breeze for any training initiatives we have.
Cons
If there is one drawback, it is that in their efforts to keep materials updated. We've had key training lessons that we tie into our programs discontinued without new options, leading us to rewrite our programs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alana
Manufacturing, 11-50 employees
Less than 6 months
“Great Resource”
Pros
The resources here are endless, and they keep adding more, almost daily!
Cons
So far, I have not come across any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Danielle
Insurance, 500+ employees
More than a year
“Unimpressed”
Pros
Opting for this cost-effective solution gave us access to a rich library of courses, which was perfect for launching our new Learning Management System.
Cons
We had to meticulously review every course in the library to ensure they were professionally appropriate. Some courses contained unprofessional language, inappropriate examples, or even rude gestures. Additionally, some course content seemed outdated or very old.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Lauren
Construction, 500+ employees
Less than 6 months
“Large Content Library and Easy to Use”
Pros
I find it beneficial that most content includes quizzes with score requirements.
Cons
We need more trainings tailored for the Logistics/Transportation industry.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jennifer
Construction, 500+ employees
More than a year
“Product Overview”
Pros
The product's ease of use and the diverse range of courses make it a winner for us.
Cons
It is quite time-consuming to continually click 'next' to see additional names. Having a 'see all' option would make it easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Lauren
Construction, 500+ employees
Less than 6 months
“Great on-demand learning courses”
Pros
I prefer the expert-led content with real people over cartoons for our training.
Cons
Right now, I can not think of any negatives. The implication and launch went smoothly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
William
Custom Product, 500+ employees
Less than a year
“Customer Focus - The Differentiator”
Pros
Our selection committee and I were impressed by the range of course modalities that cater to different generations and learning styles. The consistent media player and the post-implementation support further convinced us to go with BizLibrary.
Cons
I sometimes feel overwhelmed by the abundance of content available, making it challenging to choose between competing courses covering similar topics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genevieve
Retail, 500+ employees
Less than 6 months
“Amazing LMS, Above-and-Beyond Customer Service”
Pros
It simplifies assigning and tracking learning initiatives, compliance training, and professional development. Plus, their library keeps growing, and having our own branded learning portal is a slick feature.
Cons
While some features require an additional package and cost more, the BizLibrary Team can potentially develop 'nice to have' features in the future.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Katie
Higher Education, 101-500 employees
More than a year
“BizLibrary”
Pros
The user-friendly interface and the mix of canned and custom content are big pluses for us.
Cons
Sometimes, certain features can be a bit inconsistent or challenging to manage, especially when it comes to setting up learning initiatives to automatically renew or assign upon expiration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carolyn
Higher Education, 500+ employees
More than a year
“BizLibrary has been an asset to our organization”
Pros
I really like the availability of video learning, especially the shorter formats that suit our busy schedules.
Cons
Getting our internal admins to fully utilize it was probably the most challenging aspect, but we're improving every year.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bridget
Insurance, 500+ employees
More than a year
“Software Review”
Pros
The ability to export content seamlessly to an external LMS is invaluable for us. The course catalogs are easy to navigate, and the promotional support helps engage users. Plus, the new playbooks and paths are fantastic additions.
Cons
The inability to modify or remove tests is a concern. Some tests are overly detailed and difficult, while our goal is to maintain user engagement with optional training through a high-level understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Recruitment, 101-500 employees
More than a year
“Affordable, yet powerful LMS with great content”
Pros
We have been with BizLibrary for over 14 years, and what keeps us hooked is their continuous improvement in user experience and the quality of content. Uploading custom content and tracking user progress is a breeze with their LMS.
Cons
Reporting and some administrative features have their strengths, but some aspects are not as intuitive as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sara
Custom Product, 101-500 employees
More than a year
“Relevant Content delivered seamlessly for today's learners”
Pros
Putting together curated content and tracking completions has never been easier. I especially love the branded content and how BizLibrary keeps upgrading with relevant content and robust administration features.
Cons
From our perspective, the only improvement needed is integration with our HRIS system. While we haven't explored this option, having all employee self-service functions in one place would be beneficial, although it is not a deal-breaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Craig
Insurance, 500+ employees
More than a year
“BizLibrary is a great place to start for LMS content”
Pros
The wide course selection, affordable pricing, and the flexibility of their representatives in meeting our unique needs are what sold us.
Cons
Some courses appear outdated, lacking a consistent look and feel. Also, while reviewing courses, I found a couple that were inappropriate for our somewhat conservative culture.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jena
Finance, 500+ employees
More than a year
“Engaging Your Employees through Development”
Pros
It empowers employees in various ways and has transformed our approach to training. The ability to customize learning paths based on competencies is a game-changer, and the gradual rollout of courses ensures effective learning.
Cons
I wish the library contained more topics focusing on our specific industry, such as the mortgage industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paige
Real Estate, 500+ employees
More than a year
“BizLibrary Content Provider Review”
Pros
Finding content either through search or requesting it via the content concierge is a breeze.
Cons
the content can be outdated, but the feedback process is effective, and they strive to provide updated courses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Matthew
Automation, 500+ employees
More than a year
“BizLibrary is a great ROI and a must have!!”
Pros
The overall ease of use and course administration, coupled with the guidance from BizLibrary's subject matter experts, make our program smooth sailing.
Cons
Although the reporting options are excellent, I feel they could be more customizable. While many users find the reports useful, I wish there was more flexibility to create ad hoc queries to tailor KPIs to our organization's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talyn
Automation, 500+ employees
“Well worth the cost!”
Pros
BizLibrary's software streamlines training administration and allows learners to tailor their learning paths, which is invaluable for us.
Cons
the multitude of functions and ways to use them can be overwhelming, but once you invest time in learning the system, it becomes impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandee
Automation, 101-500 employees
“Depends on the Biz”
Pros
The LMS provided by BizLibrary is user-friendly, and the tracking/reporting features are excellent for monitoring progress.
Cons
I'd like to see more learning options tailored to specific industry topics, as there are plenty of excellent general trainings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8