Total 71 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

25%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Laura

Manufacturing, 101-500 employees

More than a year

5.0
May 2023

Fantastic LMS Option

Pros

I love having such a wide range of videos to choose from for our team. It is the best for our mandatory safety sessions and there is always something entertaining thrown in too, which makes the process much smoother.

Cons

I am still trying to wrap my head around the whole teams, groups, etc., specifications.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

Robert

Finance, 500+ employees

More than a year

5.0
March 2023

Long Time Content Subscriber

Pros

The course selection is top-notch and the Concierge service from BizLibrary makes finding materials a breeze for any training initiatives we have.

Cons

If there is one drawback, it is that in their efforts to keep materials updated. We've had key training lessons that we tie into our programs discontinued without new options, leading us to rewrite our programs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Alana

Manufacturing, 11-50 employees

Less than 6 months

5.0
March 2023

Great Resource

Pros

The resources here are endless, and they keep adding more, almost daily!

Cons

So far, I have not come across any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Danielle

Insurance, 500+ employees

More than a year

2.0
November 2022

Unimpressed

Pros

Opting for this cost-effective solution gave us access to a rich library of courses, which was perfect for launching our new Learning Management System.

Cons

We had to meticulously review every course in the library to ensure they were professionally appropriate. Some courses contained unprofessional language, inappropriate examples, or even rude gestures. Additionally, some course content seemed outdated or very old.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

L

Lauren

Construction, 500+ employees

Less than 6 months

5.0
October 2022

Large Content Library and Easy to Use

Pros

I find it beneficial that most content includes quizzes with score requirements.

Cons

We need more trainings tailored for the Logistics/Transportation industry.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J

Jennifer

Construction, 500+ employees

More than a year

5.0
October 2022

Product Overview

Pros

The product's ease of use and the diverse range of courses make it a winner for us.

Cons

It is quite time-consuming to continually click 'next' to see additional names. Having a 'see all' option would make it easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

L

Lauren

Construction, 500+ employees

Less than 6 months

4.0
October 2022

Great on-demand learning courses

Pros

I prefer the expert-led content with real people over cartoons for our training.

Cons

Right now, I can not think of any negatives. The implication and launch went smoothly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

W

William

Custom Product, 500+ employees

Less than a year

5.0
October 2022

Customer Focus - The Differentiator

Pros

Our selection committee and I were impressed by the range of course modalities that cater to different generations and learning styles. The consistent media player and the post-implementation support further convinced us to go with BizLibrary.

Cons

I sometimes feel overwhelmed by the abundance of content available, making it challenging to choose between competing courses covering similar topics.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Genevieve

Retail, 500+ employees

Less than 6 months

5.0
October 2022

Amazing LMS, Above-and-Beyond Customer Service

Pros

It simplifies assigning and tracking learning initiatives, compliance training, and professional development. Plus, their library keeps growing, and having our own branded learning portal is a slick feature.

Cons

While some features require an additional package and cost more, the BizLibrary Team can potentially develop 'nice to have' features in the future.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

K

Katie

Higher Education, 101-500 employees

More than a year

4.0
October 2022

BizLibrary

Pros

The user-friendly interface and the mix of canned and custom content are big pluses for us.

Cons

Sometimes, certain features can be a bit inconsistent or challenging to manage, especially when it comes to setting up learning initiatives to automatically renew or assign upon expiration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Carolyn

Higher Education, 500+ employees

More than a year

5.0
October 2022

BizLibrary has been an asset to our organization

Pros

I really like the availability of video learning, especially the shorter formats that suit our busy schedules.

Cons

Getting our internal admins to fully utilize it was probably the most challenging aspect, but we're improving every year.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

B

Bridget

Insurance, 500+ employees

More than a year

5.0
October 2022

Software Review

Pros

The ability to export content seamlessly to an external LMS is invaluable for us. The course catalogs are easy to navigate, and the promotional support helps engage users. Plus, the new playbooks and paths are fantastic additions.

Cons

The inability to modify or remove tests is a concern. Some tests are overly detailed and difficult, while our goal is to maintain user engagement with optional training through a high-level understanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sara

Recruitment, 101-500 employees

More than a year

5.0
July 2022

Affordable, yet powerful LMS with great content

Pros

We have been with BizLibrary for over 14 years, and what keeps us hooked is their continuous improvement in user experience and the quality of content. Uploading custom content and tracking user progress is a breeze with their LMS.

Cons

Reporting and some administrative features have their strengths, but some aspects are not as intuitive as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Sara

Custom Product, 101-500 employees

More than a year

5.0
January 2022

Relevant Content delivered seamlessly for today's learners

Pros

Putting together curated content and tracking completions has never been easier. I especially love the branded content and how BizLibrary keeps upgrading with relevant content and robust administration features.

Cons

From our perspective, the only improvement needed is integration with our HRIS system. While we haven't explored this option, having all employee self-service functions in one place would be beneficial, although it is not a deal-breaker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Craig

Insurance, 500+ employees

More than a year

4.0
January 2022

BizLibrary is a great place to start for LMS content

Pros

The wide course selection, affordable pricing, and the flexibility of their representatives in meeting our unique needs are what sold us.

Cons

Some courses appear outdated, lacking a consistent look and feel. Also, while reviewing courses, I found a couple that were inappropriate for our somewhat conservative culture.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

J

Jena

Finance, 500+ employees

More than a year

5.0
July 2021

Engaging Your Employees through Development

Pros

It empowers employees in various ways and has transformed our approach to training. The ability to customize learning paths based on competencies is a game-changer, and the gradual rollout of courses ensures effective learning.

Cons

I wish the library contained more topics focusing on our specific industry, such as the mortgage industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Paige

Real Estate, 500+ employees

More than a year

4.0
June 2021

BizLibrary Content Provider Review

Pros

Finding content either through search or requesting it via the content concierge is a breeze.

Cons

the content can be outdated, but the feedback process is effective, and they strive to provide updated courses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Matthew

Automation, 500+ employees

More than a year

5.0
June 2021

BizLibrary is a great ROI and a must have!!

Pros

The overall ease of use and course administration, coupled with the guidance from BizLibrary's subject matter experts, make our program smooth sailing.

Cons

Although the reporting options are excellent, I feel they could be more customizable. While many users find the reports useful, I wish there was more flexibility to create ad hoc queries to tailor KPIs to our organization's needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Talyn

Automation, 500+ employees

5.0
June 2021

Well worth the cost!

Pros

BizLibrary's software streamlines training administration and allows learners to tailor their learning paths, which is invaluable for us.

Cons

the multitude of functions and ways to use them can be overwhelming, but once you invest time in learning the system, it becomes impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandee

Automation, 101-500 employees

4.0
April 2021

Depends on the Biz

Pros

The LMS provided by BizLibrary is user-friendly, and the tracking/reporting features are excellent for monitoring progress.

Cons

I'd like to see more learning options tailored to specific industry topics, as there are plenty of excellent general trainings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8