Laura
Environmental Services, 101-500 employees
More than a year
“Fantastic LMS Option
Pros
I love having such a wide range of videos to choose from for our team. It is the best for our mandatory safety sessions and there is always something entertaining thrown in too, which makes the process much smoother.
Cons
I am still trying to wrap my head around the whole teams, groups, etc., specifications.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Robert
Financial Services, 500+ employees
More than a year
“Long Time Content Subscriber
Pros
The course selection is top-notch and the Concierge service from BizLibrary makes finding materials a breeze for any training initiatives we have.
Cons
If there is one drawback, it is that in their efforts to keep materials updated. We've had key training lessons that we tie into our programs discontinued without new options, leading us to rewrite our programs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Alana
Logistics and Supply Chain, 11-50 employees
Less than 6 months
“Great Resource
Pros
The resources here are endless, and they keep adding more, almost daily!
Cons
So far, I have not come across any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Danielle
Insurance, 500+ employees
More than a year
“Unimpressed
Pros
Opting for this cost-effective solution gave us access to a rich library of courses, which was perfect for launching our new Learning Management System.
Cons
We had to meticulously review every course in the library to ensure they were professionally appropriate. Some courses contained unprofessional language, inappropriate examples, or even rude gestures. Additionally, some course content seemed outdated or very old.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
5
Functionality
5
Lauren
Logistics and Supply Chain, 500+ employees
Less than 6 months
“Large Content Library and Easy to Use
Pros
I find it beneficial that most content includes quizzes with score requirements.
Cons
We need more trainings tailored for the Logistics/Transportation industry.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Jennifer
Mining & Metals, 500+ employees
More than a year
“Product Overview
Pros
The product's ease of use and the diverse range of courses make it a winner for us.
Cons
It is quite time-consuming to continually click 'next' to see additional names. Having a 'see all' option would make it easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Lauren
Construction, 500+ employees
Less than 6 months
“Great on-demand learning courses
Pros
I prefer the expert-led content with real people over cartoons for our training.
Cons
Right now, I can not think of any negatives. The implication and launch went smoothly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
William
Consumer Goods, 500+ employees
Less than a year
“Customer Focus - The Differentiator
Pros
Our selection committee and I were impressed by the range of course modalities that cater to different generations and learning styles. The consistent media player and the post-implementation support further convinced us to go with BizLibrary.
Cons
I sometimes feel overwhelmed by the abundance of content available, making it challenging to choose between competing courses covering similar topics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Genevieve
Retail, 500+ employees
Less than 6 months
“Amazing LMS, Above-and-Beyond Customer Service
Pros
It simplifies assigning and tracking learning initiatives, compliance training, and professional development. Plus, their library keeps growing, and having our own branded learning portal is a slick feature.
Cons
While some features require an additional package and cost more, the BizLibrary Team can potentially develop 'nice to have' features in the future.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Katie
Logistics and Supply Chain, 101-500 employees
More than a year
“BizLibrary
Pros
The user-friendly interface and the mix of canned and custom content are big pluses for us.
Cons
Sometimes, certain features can be a bit inconsistent or challenging to manage, especially when it comes to setting up learning initiatives to automatically renew or assign upon expiration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carolyn
Higher Education, 500+ employees
More than a year
“BizLibrary has been an asset to our organization
Pros
I really like the availability of video learning, especially the shorter formats that suit our busy schedules.
Cons
Getting our internal admins to fully utilize it was probably the most challenging aspect, but we're improving every year.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Bridget
Insurance, 500+ employees
More than a year
“Software Review
Pros
The ability to export content seamlessly to an external LMS is invaluable for us. The course catalogs are easy to navigate, and the promotional support helps engage users. Plus, the new playbooks and paths are fantastic additions.
Cons
The inability to modify or remove tests is a concern. Some tests are overly detailed and difficult, while our goal is to maintain user engagement with optional training through a high-level understanding.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sara
Staffing and Recruiting, 101-500 employees
More than a year
“Affordable, yet powerful LMS with great content
Pros
We have been with BizLibrary for over 14 years, and what keeps us hooked is their continuous improvement in user experience and the quality of content. Uploading custom content and tracking user progress is a breeze with their LMS.
Cons
Reporting and some administrative features have their strengths, but some aspects are not as intuitive as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Sara
Consumer Services, 101-500 employees
More than a year
“Relevant Content delivered seamlessly for today's learners
Pros
Putting together curated content and tracking completions has never been easier. I especially love the branded content and how BizLibrary keeps upgrading with relevant content and robust administration features.
Cons
From our perspective, the only improvement needed is integration with our HRIS system. While we haven't explored this option, having all employee self-service functions in one place would be beneficial, although it is not a deal-breaker.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Craig
Insurance, 500+ employees
More than a year
“BizLibrary is a great place to start for LMS content
Pros
The wide course selection, affordable pricing, and the flexibility of their representatives in meeting our unique needs are what sold us.
Cons
Some courses appear outdated, lacking a consistent look and feel. Also, while reviewing courses, I found a couple that were inappropriate for our somewhat conservative culture.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Jena
Financial Services, 500+ employees
More than a year
“Engaging Your Employees through Development
Pros
It empowers employees in various ways and has transformed our approach to training. The ability to customize learning paths based on competencies is a game-changer, and the gradual rollout of courses ensures effective learning.
Cons
I wish the library contained more topics focusing on our specific industry, such as the mortgage industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paige
Real Estate, 500+ employees
More than a year
“BizLibrary Content Provider Review
Pros
Finding content either through search or requesting it via the content concierge is a breeze.
Cons
the content can be outdated, but the feedback process is effective, and they strive to provide updated courses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Matthew
Automotive, 500+ employees
More than a year
“BizLibrary is a great ROI and a must have!!
Pros
The overall ease of use and course administration, coupled with the guidance from BizLibrary's subject matter experts, make our program smooth sailing.
Cons
Although the reporting options are excellent, I feel they could be more customizable. While many users find the reports useful, I wish there was more flexibility to create ad hoc queries to tailor KPIs to our organization's needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talyn
Machinery, 500+ employees
“Well worth the cost!
Pros
BizLibrary's software streamlines training administration and allows learners to tailor their learning paths, which is invaluable for us.
Cons
the multitude of functions and ways to use them can be overwhelming, but once you invest time in learning the system, it becomes impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandee
Libraries, 101-500 employees
“Depends on the Biz
Pros
The LMS provided by BizLibrary is user-friendly, and the tracking/reporting features are excellent for monitoring progress.
Cons
I'd like to see more learning options tailored to specific industry topics, as there are plenty of excellent general trainings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Heather
Building Materials, 500+ employees
More than a year
“Extremely Customer Focused
Pros
it has been a reliable partner, and we are excited about our future collaboration. Transitioning to their direct platform is expected to enhance our learners' experience, and their customer-focused approach has been commendable.
Cons
The certification support feels somewhat limited. I believe there's room for improvement, particularly in offering a more comprehensive curriculum for certification journeys rather than just aligning courses to a curriculum.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Cheryl
Hospital & Health Care, 500+ employees
Less than a year
“Engaging, Unstuffy, Fun Video Learning
Pros
our curated content felt cold and impersonal, but BizLibrary's content strikes the right balance with a more relaxed and relatable tone.
Cons
Some videos feature the speaker standing off to the side of a PowerPoint slide or green screen, which looks poorly executed, and the lecture style doesn't resonate well with our users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mason
Banking, 101-500 employees
Less than 6 months
“Fantastic Company Providing a Fantastic Product
Pros
This software is incredibly user-friendly for both administrators and users, and with the assistance of the BizLibrary Onboarding Team, implementation was a breeze.
Cons
Uploading videos through Paycom's Learning Interface can be time-consuming, especially for multi-lesson courses. However, this is more of a Paycom issue than a BizLibrary problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Megan
Leisure Travel & Tourism, 101-500 employees
Less than 6 months
“Clunky Admin Experience
Pros
The rating system within the LMS and the responsive support team are highlights for me. Plus, the interface is visually pleasing.
Cons
Content quality varies from video to video, requiring thorough vetting also the administrative interface is clunky, with multiple page reloads/clicks to access important settings, display bugs, and confusing terminology that does not match conventions of other systems, leading to ambiguity in administrative capabilities.
Rating Distribution
Ease of use
3
Value for money
10
Customer Support
6
Functionality
6
Sarah
Oil & Energy, 101-500 employees
More than a year
“Fantastic Course Library and Customer Service
Pros
BizLibrary's extensive course library caters to everyone in our organization, and their commitment to refreshing content regularly is admirable. The support from my Client Success Manager has been exceptional, fostering a great partnership.
Cons
There is nothing I dislike. Extracting and loading content into our LMS is easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kory
Higher Education, 500+ employees
More than a year
“Review
Pros
There's alot of content available for both managers/supervisors and employees, and the registration process has been streamlined with recent updates.
Cons
In certain views, accessing the rest of the roster or employee list requires multiple clicks, which is inconvenient. A one-click expansion option would be preferable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joel
Building Materials, 101-500 employees
More than a year
“Platform
Pros
I appreciate the abundance of content options and the responsive support team.
Cons
The platform can be unstable at times, with odd glitches during login and common instances where a new user remains logged in as the previous user. This occurs approximately 75% of the time when logging in as a new user. Other issues include system hang-ups, requiring cache clearance or page refresh.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Alizabeth
Mechanical or Industrial Engineering, 500+ employees
More than a year
“Great Software!
Pros
As both a learner and a moderator, I find this software easy to use with minimal issues.
Cons
It is frustrating that there is no way to remove courses that have been started but not finished. Some courses remain in my unfinished folder despite knowing I would not complete them.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Matthew
Automotive, 500+ employees
More than a year
“Biz-library
Pros
I always receive awesome support from the Biz team and they are even willing to customize content for us.
Cons
There is a lot of content options available, and honestly, it is a delightful challenge to have.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shirley
Luxury Goods & Jewelry, 500+ employees
Less than a year
“New to Biz Library
Pros
We have been using the software for approximately 7 months and are still discovering its myriad features. It is quite user-friendly and intuitive.
Cons
The reporting feature requires some adjustments for personalized customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sherry
Maritime, 500+ employees
Less than a year
“Bizlibrary in manufacturing
Pros
The videos include numerous examples from blue-collar industries.
Cons
I wish there were more diverse classroom settings offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Utilities, 101-500 employees
More than a year
“Gets results
Pros
From both an administrator and user standpoint, the platform's ease of use and vast content variety perfectly align with our L&D needs.
Cons
It is challenging to find something I don't like, but if I have to, it is the times when my ideas or concerns are deemed "not on the roadmap." However, most of my ideas are embraced, with about 80% being implemented, while the remaining 20% are not prioritized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jennifer
Hospitality, 500+ employees
More than a year
“Biz Library LMS Fan
Pros
The Client Success Managers go above and beyond to ensure the software meets our organization's needs, and BizLibrary continually evolves to meet client demands.
Cons
Moving deactivated learners from teams and making them inactive could be made easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher
Machinery, 500+ employees
More than a year
“Great Software for team and Company Wide Training
Pros
Our HR Dept. easily integrates learning assignments and tips for everyone to access, making the software a breeze to use.
Cons
Figuring out the ins and outs of the site can be a bit puzzling initially, but once you grasp it, navigation becomes effortless.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
“No better platform for creating and managing a learning platform for Sales training.
Pros
I can create and track meaningful training for employees in both sales and customer service.
Cons
Setting up was a tad challenging at first, but once we got past the learning curve, it ran flawlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Chris
Automotive, 101-500 employees
More than a year
“Lower cost content provider that's not ready for enterprise or corporate levels.
Pros
It is more affordable than most options out there and offers a wealth of content.
Cons
As an admin at our company, I have firsthand experienced the inadequacies of the LMS tools. The interface is unintuitive, overly complex, and fails to provide necessary information efficiently.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Anonymous
Not Specified, 500+ employees
“BizLibrary - Content for Training
Pros
Their selection of content, both from their own designers and third-party sources, is fantastic. Courses are appropriately sized and timed, and the user interface is excellent.
Cons
I can't complain much; a wider content selection would be fantastic, though it is impossible to cater to everyone perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Big Value for small Training Team using Microlearning
Pros
The library is massive and addresses numerous training needs. Finding and using videos and tools is a breeze, which is particularly beneficial in our evolving learning environment. Both managers and employees find it easy to apply for in-person and group training sessions.
Cons
Some video collections are not globally suitable, requiring extra vetting from our team. However, we quickly identified preferred options. The regular retirement of courses poses challenges for incorporating them into long-term programs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
4
Functionality
4
Anthony
Media Production, 11-50 employees
More than a year
“Fantastic !!!
Pros
BizzLibrary has dramatically increased our office efficiency since we started using it.
Cons
My experience with BizzLibrary has been overwhelmingly positive. Despite not being tech-savvy, it took me about a day to get the hang of it, while most of my colleagues mastered it within two hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“One of the best softwares around
Pros
it stands out as the premier training resource. I particularly appreciate its compatibility with mobile devices.
Cons
I love a feature for surveying employees within the service. If it exists, I have not discovered how to utilize it yet. Overall, it is a fantastic product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
“Biz Library - Web Based Learning
Pros
I appreciate that Biz Library offers easily accessible web-based learning. The content is both informative and applicable.
Cons
Sometimes, searching for content can feel overwhelming.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sarah
Mechanical or Industrial Engineering, 101-500 employees
More than a year
“Best training offerings
Pros
They offer the best variety of video/webinar training relevant to my work, featuring great presenters and topics that help me maintain my certifications.
Cons
I appreciate the offerings and the email notifications about new training opportunities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Tons of learning sources available for you to learn in business world
Pros
There's a plethora of video and e-book resources available across various categories such as IT, HR, and Business.
Cons
Finding the appropriate course level, beginner, intermediate, or advanced can be a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Great Library and User Interface
Pros
The course library is extensive, offering everything from quick, bite-size courses to comprehensive online courses. Finding and downloading content for our LMS is a breeze.
Cons
Not all courses are available in SCORM, and AICC compatibility is not as seamless, impacting integration with our LMS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great option for online training
Pros
The range of options is impressive, from short, to-the-point micro-learning to longer, more in-depth courses. Its mobile support is especially valuable for field personnel.
Cons
The only drawback for my organization is its web-based nature. Having micro-learning available for downtime in the field would be beneficial, but connectivity issues due to remote locations are inevitable given our line of work.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Marisa
Not Specified, 1-10 employees
Free Trial
“Review
Pros
Let me emphasize that BizLibrary has nothing but pros; it offers excellent training courses that I strongly recommend to anyone.
Cons
Honestly, I can not find any cons; it is a fantastic software that is easy to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Great Content
Pros
The content is highly relevant for today's world, with videos providing insightful information without becoming dull. The presenters are fantastic.
Cons
I enjoy most aspects of the videos. Occasionally, some can be dull, but that is more due to the subject matter than production quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie
Publishing, 101-500 employees
More than a year
“This is a great software offering a large amount of training opportunities to our staff
Pros
We have a dedicated account rep who genuinely cares about maximizing the value of their services for us. The ability to set up workflows and assign training videos to staff members, making them mandatory with set deadlines, is a huge plus. We've integrated a video series into our new manager training program and received positive feedback.
Cons
We had a manager inquire about uploading our own training videos under our employer account for staff review, a feature not currently available but would be a valuable addition.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Many changes, all for the better.
Pros
The quantity of training courses is immense and continually expanding. The platform aims to seamlessly integrate training into a company's culture while ensuring regulatory compliance. The online chat support is user-friendly and offers quick, spot-on assistance. Quick tutorial videos, especially for software like MS Excel, cater well to medium to advanced users, providing specific solutions without the need to navigate through lengthy sessions.
Cons
The platform underwent changes two years ago, leading to confusion among admin users as old features persisted alongside new ones. Support expectations for extensive system exploration are unrealistic for busy users relying on third-party vendors. Pricing increases prompted renegotiation for truncated services.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
8
Nicole
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Great content, LMS needs a little work
Pros
The content is outstanding, with over 7,000 courses covering a wide range of topics. Adding and tracking courses through the LMS is effortless.
Cons
Some LMS features are not fully functional yet, like setting course recurrences or registering for instructor-led training. Nevertheless, it is a solid system overall.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10