Overall Rating

4.3

306 Review(s)

Rating Distribution

5

star

(139)

4

star

(114)

3

star

(47)

2

star

(4)

1

star

(2)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

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Filters

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Easy for daily use
Pros

I find Blackboard Learn easy to use for both teaching and studying.

Cons

Sometimes, I need to click four or five times to reach my destination.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Sam

Education Management, 500+ employees

More than a year

July 2024

Blackboard....there may be better resources
Pros

Blackboard Learn is quite user-friendly and easy to get started with. It feels familiar to most students and professors.

Cons

I did not like the limitations on customizing course features, like colors and the clunky user interface.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

Brian

Education Management, 51-100 employees

More than a year

July 2024

The teacher's friend
Pros

I admit I struggled with Blackboard when I first come across it in 2015, but I have come to see it as reliable and relatively simple it is. Everything makes sense, navigation is easy and the system handles grading accurately while storing information for as long as needed to verify submissions and grades.

Cons

My biggest issue was being suddenly switched to Blackboard after only using Moodle. My school offered group training and I attended several help sessions. Although the systems differ I find Blackboard to be superior in every way.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Michael

Education Management, 51-100 employees

More than a year

June 2024

Blackboard Daily!
Pros

I find Blackboard very easy to use. Posting assignments, participating in discussions and accessing materials is also a hassle free task.

Cons

I did not have any issues with the program itself.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jenna

Education Management, 11-50 employees

Less than a year

June 2024

Greatest experience.
Pros

I love everything about Blackboard Learn. I like being able to check my grades weekly and submit any late items. Plus, I can easily reach out to my teacher whenever I need help.

Cons

Occasionally, it would freeze or log me out if I was not active in my session but other than that I love it

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jasmine

Consumer Services, 11-50 employees

Less than 6 months

May 2024

An Honest Review of Blackboard
Pros

I used Blackboard the most to get updates on grades, curriculum changes and other announcements from the faculty. It made navigating individual courses easier, especially when I needed to miss class. Over my four years of college, Blackboard was essential for my success.

Cons

I think the main drawback of Blackboard Learn is its aesthetics. Compared to other learning management systems like Canvas, the Blackboard Learn interface feels a bit outdated. However despite this main con, it was an overall fantastic tool during my undergraduate education.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Jocelyn

E-Learning, 500+ employees

More than a year

April 2024

Crissssp and Clean
Pros

I really like Blackboard's layout and its crisp, clean look and feel. It has significantly improved over time and continues to get better.

Cons

I felt like there was something missing that I could not quite identify, but overall its such a great product!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Cooper

Health, Wellness and Fitness, 500+ employees

More than a year

March 2024

Blackboard Learn
Pros

I like the flexibility Blackboard offers to update information and make changes to coursework. If a student submits an assignment incorrectly, I can reset it individually without affecting the entire class.

Cons

Given the increasing use of mobile devices, Blackboard needs to improve its mobile-friendliness. Some screens, like the grade book have limited functionality when accessed on devices like an iPad.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

Mark

Higher Education, 101-500 employees

More than a year

February 2024

An Essential Tool for University
Pros

I find Blackboard great for consolidating everything I need into one easy to access and navigate place

Cons

Nothing specific, except for the occasional updates that are necessary but make me annoyed at times.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Erin

E-Learning, 500+ employees

More than a year

January 2024

Easy tool for following courses
Pros

Blackboard features a clear and easily navigable interface enhancing accessibility to course information.

Cons

The occasional failure in uploading files remains a significant drawback which may result from system glitches or unsupported file formats.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

Mickey

Computer Software, 11-50 employees

More than a year

December 2023

Blackboard
Pros

The platform's user-friendliness is evident both during classroom sessions and when accessed remotely.

Cons

Communication through the messaging service was not consistently optimal.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Misty

E-Learning, 500+ employees

More than a year

November 2023

Blackboard Learn is a Good Tool for Students
Pros

Blackboard Learn is recognized for its ease of navigation among college students offering real-time communication with professors.

Cons

I found nothing to dislike about it.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Anonymous

Not Specified, 1-10 employees

More than a year

November 2023

Not bad but could be better
Pros

Blackboard Learn incorporates a feature that seamlessly integrates various apps and learning platforms into the LMS.

Cons

Blackboard Learn lacks an intuitive interface in my opinion.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

Marti

E-Learning, 101-500 employees

More than a year

November 2023

Blackboard learn a way of improving virtual times
Pros

The platform excels in organizing content ensuring mobile accessibility and maintaining a secure learning environment.

Cons

A concern lies in the platform's cost compared to other learning platforms. Additionally there is perceived complexity during initial exposure.

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

Angelica

Health, Wellness and Fitness, 1-10 employees

More than a year

November 2023

Often Replaced But Worth a Look
Pros

Despite the trend of replacing Blackboard with D3L/Brightspace it retains several advantages. Its user-friendly interface and the essential Blackboard UltraCollaborate were crucial during the pandemic for remote learning.

Cons

An issue arises as it tends to delete older classes without notifying the professor making the use or reuse of past materials more challenging.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Anonymous

Not Specified, 500+ employees

More than a year

November 2023

An effective tool worth the cost
Pros

Blackboard is a well-designed product facilitating easy navigation for administrators and students alike. The intuitive flow simplifies content retrieval including lecture notes grades or messages from administrators. Having used multiple learning management systems I find Blackboard Learn to be my preferred choice.

Cons

Blackboard proved to be more expensive than competing options prompting our organization to switch tools due to cost considerations.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

6

Rachel

Education Management, 500+ employees

More than a year

October 2023

How Blackboard Contributed to My College Success
Pros

Blackboard Learn has played a pivotal role in enhancing my college experience. It serves as an invaluable tool for universities nationwide, reducing the burden of paperwork through online assignments that automatically grade themselves, providing students with instant feedback. The ease of use of Blackboard benefits both students and professors, simplifying the management of college courses. It offers flexibility in formatting and facilitates productive discussions between professors and students through features like the discussion board.

Cons

During my freshman year in college, my university had just begun using Blackboard, leading to a slight learning curve for professors. They requested patience as they familiarized themselves with the platform. While this initial adjustment period was understandable, in subsequent years, professors had a firm grasp of the program, and such issues were no longer a concern.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Steven

Medical Devices, 51-100 employees

September 2023

Comprehensive Learning Management System
Pros

One of the standout features of this app is its discussion forum, which facilitates meaningful exchanges on various topics. Additionally, it offers a gradebook function that streamlines the grading process and allows students to easily monitor their progress throughout the course.

Cons

Occasionally, the platform experiences slowness and is prone to technical glitches, which can be a bit frustrating.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Fernando

ElectricalElectronic Manufacturing, 1-10 employees

September 2023

Blackboard learn a need for updates
Pros

I found it convenient to generate tests and evaluations and to grade them easily. The interface was wellorganized and userfriendly facilitating seamless navigation.

Cons

The platforms appearance is outdated and could benefit from a cleaner and more streamlined design.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

Katie

Individual & Family Services, 51-100 employees

September 2023

How Blackboard Contributed to My College Success
Pros

Blackboard offers a userfriendly learning management system that simplifies the process of managing multiple college courses for both students and professors. Its formatting tools and discussion features promote effective communication.

Cons

During the initial adoption phase at my university some professors faced a learning curve with the platform but their familiarity improved over time.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Steven

Medical Devices, 51-100 employees

September 2023

Comprehensive learning management system
Pros

I appreciate the inapp discussion forums for engaging in topicbased conversations. Additionally the gradebook feature simplifies grading aiding students in tracking their progress.

Cons

At times the platform experiences sluggishness and technical glitches affecting the user experience.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Fernando

Electrical/Electronic Manufacturing, 1-10 employees

September 2023

Easy to use and userfriendly platform
Pros

Blackboard Learn makes online learning manageable with its key features offering an impressive virtual classroom and robust assignmenttest tools.

Cons

Occasionally the platform experiences slow loading times or lags when many students simultaneously access it for activities like tests or group work.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Nisarg

Construction, 101-500 employees

August 2023

Used as a Student
Pros

All of my online college courses were hosted on Blackboard streamlining access to assessments and feedback from various courses.

Cons

Using the back button during a quiz sometimes inadvertently ended the quiz.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Bethany

Accounting, 1-10 employees

August 2023

The learning management system you have been looking for
Pros

Blackboard Learns 30day free trial was a valuable opportunity for our small organization offering a chance to explore the platform before committing to it.

Cons

Unfortunately the platform lacked support for the Tibetan language which our organization required.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Tenzin

Education Management, 1-10 employees

July 2023

Very balanced LMS software
Pros

Blackboard Learn offers an enjoyable and effective learning experience with great slides for knowledge acquisition.

Cons

No significant issues were encountered during the usage of this exceptional software.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Pankaj

Building Materials, 500+ employees

July 2023

A perfect LMS for remote learning
Pros

The adaptability and flexibility of Blackboard Learn for content creation is remarkable allowing easy addition editing or removal of information.

Cons

While additional assessment tools could be beneficial the existing ones are sufficient.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Lara

Education Management, 500+ employees

July 2023

Blackboard Learn The Leading LMS Platform for Higher Education
Pros

Blackboard Learn has been instrumental in supporting undergraduate and graduate university courses facilitating course management communication and evaluation.

Cons

Creating exams and assessments could be streamlined for greater flexibility and efficiency. Integration of MCQ grading and video editing tools would be valuable additions.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Wassim

Computer Networking, 500+ employees

July 2023

Software that manages higher education
Pros

Blackboard Learn offers access to learning resources and simplifies tracking lecturer notes and online textbooks.

Cons

No specific dislikes were noted about Blackboard.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Zoha

Writing and Editing, 1-10 employees

June 2023

Decent Tool for Teaching Remote Classes
Pros

Blackboard Learn enables easy student progress tracking and assignment management. Notifications for late submissions are beneficial.

Cons

The platform struggles with handling large file sizes potentially causing issues for students attempting to submit assignments.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

Teddy

Education Management, 51-100 employees

June 2023

Blackboard learn
Pros

Blackboard Learn offers a practical and organized platform for students to access assessments and feedback from multiple courses in one place.

Cons

Improved intuitiveness in the interface and more studentoriented demonstrations could enhance the user experience.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Maneeha

Education Management, 500+ employees

May 2023

Great for Professors and Students
Pros

Blackboard is a convenient platform for navigating course materials assignments and grades promoting a wellorganized learning experience.

Cons

Emailing within Blackboard can occasionally be finicky leading some users to opt for direct email communication.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Anonymous

Not Specified, 500+ employees

April 2023

After the pandemic Blackboard Learn became a staple for online education
Pros

Blackboard Learns neat organization of courses and accessible resources including calendars enhances the online learning experience.

Cons

Some instructors find it challenging to fully utilize the platforms features for effective course organization.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Andrea

Broadcast Media, 1-10 employees

April 2023

Easy and flexible learning management system.
Pros

Blackboard Learn offers strong and responsive customer support services enhancing its overall usability.

Cons

It may be relatively expensive and a free version is not available.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Abhuday

Education Management, 500+ employees

April 2023

A helpful LMS from the student perspective.
Pros

Blackboard Learn allows setting reminders for upcoming assignments assisting students in keeping track of their coursework.

Cons

The user interface is considered clunky and challenging to navigate at times.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Rachel

E-Learning, 51-100 employees

April 2023

Industry Standard LMS
Pros

Blackboard Learns allinclusive ecosystem and diverse tools make it a preferred choice for educational institutions although it comes at a relatively higher cost.

Cons

The softwares user interface might need improvement to enhance the user experience.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

ZAiN

Information Technology and Services, 51-100 employees

February 2023

Blackboard Learn for Aiken Technical Colleges Embedded Librarian Program
Pros

Blackboard Learn allows posting a wide range of media in the Announcements section and Content Areas enhancing accessibility for students.

Cons

The ability to transfer entire content areas between courses would be beneficial.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Newkirk

Libraries, 101-500 employees

February 2023

Organized Learning Management System
Pros

Blackboard Learn facilitates productive communication through features like the discussion board and offers straightforward setup for students and easy navigation.

Cons

Issues are reported with the Android version occasional navigation difficulties and UI challenges.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Mohit

Staffing and Recruiting, 500+ employees

February 2023

Blackboard Learn from a Person who is not techie
Pros

Blackboard Learns userfriendly interface is wellsuited for teachers and students. It allows for customizable content creation realtime feedback and comprehensive analytics.

Cons

No significant disadvantages were noted making it a favorable choice for online education.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Debbie

Health, Wellness and Fitness, 1-10 employees

February 2023

Good piece of cloudbased software for university students.
Pros

Blackboard Learn is userfriendly and offers a concise feature set making it a suitable platform for hosting and sharing a wealth of information.

Cons

The user interface could benefit from modernization to enhance the overall user experience.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Swapnil

Architecture & Planning, 11-50 employees

January 2023

Exceptional Learning Management Systems Provide Integration With ThirdParty Applications
Pros

Blackboard Learn offers a centralized and accessible location for all courserelated resources and materials catering to both instructors and students.

Cons

The reviewer found no particular aspects of Blackboard Learn that were disliked.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Prateek

Information Technology and Services, 101-500 employees

December 2022

Great for Online Learning
Pros

Blackboard Learn is praised for its organization of course content facilitating efficient management for instructors and students alike.

Cons

The user mentions challenges in handling large file sizes and navigating student submissions.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Anonymous

Not Specified, N/A employees

December 2022

Effective communication, but we need some intuitive UI upgrades!
Pros

I am someone who likes to involve his students in everything related to them, like class activities or quiz planning. There are many native ways to communicate, such as personal announcements, group emails, meetings in real time, grading, setting up class hours, and getting notifications.

Cons

If you just join Blackboard, it may appear to be difficult to navigate, which may be intimidating for both the teacher and the student. The number of customizing choices available to teachers is fairly restricted.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Brian Jackson

Schooling System, 11-50 employees

November 2022

BLACKBOARD LEARN - you do not know how good something is until its gone
Pros

Blackboard Learn offers a superior user experience in higher education simplifying the process of adding instructional materials to online courses and facilitating quiztest creation. It also provides a timesaving feature for exporting and importing exams between courses.

Cons

The discussion boards grade entry can be confusing particularly when determining if a student is responding to a classmates post which may result from students not following instructions rather than a program flaw.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Lee

E-Learning, 500+ employees

November 2022

Blackboard for university students
Pros

Blackboard serves as an excellent platform for conducting courses uploading course materials setting assessments and promoting discourse on course forums. Its userfriendly particularly benefiting learners in shorter courses with easy access to online support.

Cons

There is room for improvement in customer support and user registration processes can be somewhat complex.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Muhammad

Medical Practice, 500+ employees

November 2022

The best LMS under new normal education
Pros

The reviewer appreciates the item analyzer in Blackboard ensuring that tests and assessments align with intended learning outcomes. The use of Respondus for secure exams is also highlighted.

Cons

The platforms limitation in storage capacity is mentioned with each document or video upload occupying a significant portion of Blackboards storage potentially requiring additional storage procurement.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Diana Grace

Education Management, 101-500 employees

November 2022

Organized Learning Management System
Pros

Blackboard Learn enables productive communication and efficient content management for both teachers and students enhancing the overall learning experience.

Cons

The Android version encounters occasional issues and navigation can be challenging at times affecting the user interface.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Debbie

Education Management, 500+ employees

November 2022

Effective tool for the education industry
Pros

It possesses a significant number of features and is userfriendly for university learners. There are also engaging collaborative functions.

Cons

In my assessment it could prove challenging for younger learners making it less suitable for higher education.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Anonymous

Not Specified, 51-100 employees

More than a year

October 2022

excellent for classes
Pros

The way assignments can be organized as online tests via Blackboard is appealing. Virtual tests enable immediate grading.

Cons

Assignments occasionally get hidden within links due to the default layout which is a feature I find unfavorable.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Mark

Automotive, 500+ employees

More than a year

October 2022

The best learning management system in terms of organization and usability
Pros

The simplicity of using Blackboard is enjoyable. Everything is immediately visible and selections are neatly arranged on the left bar.

Cons

Despite initial concerns about pricing our prices have stabilized over the past year and the Blackboard team has been accommodating to our budgetary constraints.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

merve

Education Management, 51-100 employees

Less than 6 months

October 2022

Reliable where it counts
Pros

Blackboard is an intuitive learning platform with an abundance of features. If needed for school it's feasible with ample training materials and reliable customer support. Its reliability ensures anticipation of outages for both students and instructors.

Cons

The UI until recently exhibited a somewhat stale and outdated appearance. Fortunately it has undergone an update adopting a more modernistic look. However it remains slightly more costly compared to alternatives.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Jamie

Computer Software, 11-50 employees

More than a year

October 2022