Blackboard Learn Software

Blackboard Learn Software Reviews

249 Reviews

Overall Rating

4.3

249 Reviews

Rating Distribution

5

star

(115)

4

star

(93)

3

star

(39)

2

star

(1)

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

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Filters

Easy tool for following courses
Pros

Blackboard features a clear and easily navigable interface enhancing accessibility to course information.

Cons

The occasional failure in uploading files remains a significant drawback which may result from system glitches or unsupported file formats.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

Mickey

Computer Software, 11-50 employees

More than a year

Dec 01, 2023

Blackboard
Pros

The platform's user-friendliness is evident both during classroom sessions and when accessed remotely.

Cons

Communication through the messaging service was not consistently optimal.

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Misty

E-Learning, 500+ employees

More than a year

Nov 01, 2023

Blackboard Learn is a Good Tool for Students
Pros

Blackboard Learn is recognized for its ease of navigation among college students offering real-time communication with professors.

Cons

I found nothing to dislike about it.

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

Anonymous

N/A, 1-10 employees

More than a year

Nov 01, 2023

Not bad but could be better
Pros

Blackboard Learn incorporates a feature that seamlessly integrates various apps and learning platforms into the LMS.

Cons

Blackboard Learn lacks an intuitive interface in my opinion.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

Marti

E-Learning, 101-500 employees

More than a year

Nov 01, 2023

Blackboard learn a way of improving virtual times
Pros

The platform excels in organizing content ensuring mobile accessibility and maintaining a secure learning environment.

Cons

A concern lies in the platform's cost compared to other learning platforms. Additionally there is perceived complexity during initial exposure.

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

Angelica

Health Wellness and Fitness, 1-10 employees

More than a year

Nov 01, 2023

Often Replaced But Worth a Look
Pros

Despite the trend of replacing Blackboard with D3L/Brightspace it retains several advantages. Its user-friendly interface and the essential Blackboard UltraCollaborate were crucial during the pandemic for remote learning.

Cons

An issue arises as it tends to delete older classes without notifying the professor making the use or reuse of past materials more challenging.

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

Anonymous

N/A, 500+ employees

More than a year

Nov 01, 2023

An effective tool worth the cost
Pros

Blackboard is a well-designed product facilitating easy navigation for administrators and students alike. The intuitive flow simplifies content retrieval including lecture notes grades or messages from administrators. Having used multiple learning management systems I find Blackboard Learn to be my preferred choice.

Cons

Blackboard proved to be more expensive than competing options prompting our organization to switch tools due to cost considerations.

Ease of use

10

Value for money

7

Customer Support

6

Functionality

6

Rachel

Education Management, 500+ employees

More than a year

Oct 01, 2023

How Blackboard Contributed to My College Success
Pros

Blackboard Learn has played a pivotal role in enhancing my college experience. It serves as an invaluable tool for universities nationwide, reducing the burden of paperwork through online assignments that automatically grade themselves, providing students with instant feedback. The ease of use of Blackboard benefits both students and professors, simplifying the management of college courses. It offers flexibility in formatting and facilitates productive discussions between professors and students through features like the discussion board.

Cons

During my freshman year in college, my university had just begun using Blackboard, leading to a slight learning curve for professors. They requested patience as they familiarized themselves with the platform. While this initial adjustment period was understandable, in subsequent years, professors had a firm grasp of the program, and such issues were no longer a concern.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

Steven

Medical Devices, 51-100 employees

Sep 01, 2023

Comprehensive Learning Management System
Pros

One of the standout features of this app is its discussion forum, which facilitates meaningful exchanges on various topics. Additionally, it offers a gradebook function that streamlines the grading process and allows students to easily monitor their progress throughout the course.

Cons

Occasionally, the platform experiences slowness and is prone to technical glitches, which can be a bit frustrating.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Fernando

ElectricalElectronic Manufacturing, 1-10 employees

Sep 01, 2023

Blackboard learn a need for updates
Pros

I found it convenient to generate tests and evaluations and to grade them easily. The interface was wellorganized and userfriendly facilitating seamless navigation.

Cons

The platforms appearance is outdated and could benefit from a cleaner and more streamlined design.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

Katie

Individual & Family Services, 51-100 employees

Sep 01, 2023

How Blackboard Contributed to My College Success
Pros

Blackboard offers a userfriendly learning management system that simplifies the process of managing multiple college courses for both students and professors. Its formatting tools and discussion features promote effective communication.

Cons

During the initial adoption phase at my university some professors faced a learning curve with the platform but their familiarity improved over time.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Steven

Medical Devices, 51-100 employees

Sep 01, 2023

Comprehensive learning management system
Pros

I appreciate the inapp discussion forums for engaging in topicbased conversations. Additionally the gradebook feature simplifies grading aiding students in tracking their progress.

Cons

At times the platform experiences sluggishness and technical glitches affecting the user experience.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Fernando

Electrical/Electronic Manufacturing, 1-10 employees

Sep 01, 2023

Easy to use and userfriendly platform
Pros

Blackboard Learn makes online learning manageable with its key features offering an impressive virtual classroom and robust assignmenttest tools.

Cons

Occasionally the platform experiences slow loading times or lags when many students simultaneously access it for activities like tests or group work.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Nisarg

Construction, 101-500 employees

Aug 01, 2023

Used as a Student
Pros

All of my online college courses were hosted on Blackboard streamlining access to assessments and feedback from various courses.

Cons

Using the back button during a quiz sometimes inadvertently ended the quiz.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Bethany

Accounting, 1-10 employees

Aug 01, 2023

The learning management system you have been looking for
Pros

Blackboard Learns 30day free trial was a valuable opportunity for our small organization offering a chance to explore the platform before committing to it.

Cons

Unfortunately the platform lacked support for the Tibetan language which our organization required.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Tenzin

Education MaN/Agement, 1-10 employees

Jul 01, 2023

Very balanced LMS software
Pros

Blackboard Learn offers an enjoyable and effective learning experience with great slides for knowledge acquisition.

Cons

No significant issues were encountered during the usage of this exceptional software.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Pankaj

Building Materials, 500+ employees

Jul 01, 2023

A perfect LMS for remote learning
Pros

The adaptability and flexibility of Blackboard Learn for content creation is remarkable allowing easy addition editing or removal of information.

Cons

While additional assessment tools could be beneficial the existing ones are sufficient.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Lara

Education MaN/Agement, 500+ employees

Jul 01, 2023

Blackboard Learn The Leading LMS Platform for Higher Education
Pros

Blackboard Learn has been instrumental in supporting undergraduate and graduate university courses facilitating course management communication and evaluation.

Cons

Creating exams and assessments could be streamlined for greater flexibility and efficiency. Integration of MCQ grading and video editing tools would be valuable additions.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Wassim

Computer Networking, 500+ employees

Jul 01, 2023

Software that manages higher education
Pros

Blackboard Learn offers access to learning resources and simplifies tracking lecturer notes and online textbooks.

Cons

No specific dislikes were noted about Blackboard.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Zoha

Writing and Editing, 1-10 employees

Jun 01, 2023

Decent Tool for Teaching Remote Classes
Pros

Blackboard Learn enables easy student progress tracking and assignment management. Notifications for late submissions are beneficial.

Cons

The platform struggles with handling large file sizes potentially causing issues for students attempting to submit assignments.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

Teddy

Education MaN/Agement, 51-100 employees

Jun 01, 2023

Blackboard learn
Pros

Blackboard Learn offers a practical and organized platform for students to access assessments and feedback from multiple courses in one place.

Cons

Improved intuitiveness in the interface and more studentoriented demonstrations could enhance the user experience.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Maneeha

Education MaN/Agement, 500+ employees

May 01, 2023

Great for Professors and Students
Pros

Blackboard is a convenient platform for navigating course materials assignments and grades promoting a wellorganized learning experience.

Cons

Emailing within Blackboard can occasionally be finicky leading some users to opt for direct email communication.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Anonymous

N/A, 500+ employees

Apr 01, 2023

After the pandemic Blackboard Learn became a staple for online education
Pros

Blackboard Learns neat organization of courses and accessible resources including calendars enhances the online learning experience.

Cons

Some instructors find it challenging to fully utilize the platforms features for effective course organization.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Andrea

Broadcast Media, 1-10 employees

Apr 01, 2023

Easy and flexible learning management system.
Pros

Blackboard Learn offers strong and responsive customer support services enhancing its overall usability.

Cons

It may be relatively expensive and a free version is not available.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Abhuday

Education MaN/Agement, 500+ employees

Apr 01, 2023

A helpful LMS from the student perspective.
Pros

Blackboard Learn allows setting reminders for upcoming assignments assisting students in keeping track of their coursework.

Cons

The user interface is considered clunky and challenging to navigate at times.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Rachel

E-Learning, 51-100 employees

Apr 01, 2023

Industry Standard LMS
Pros

Blackboard Learns allinclusive ecosystem and diverse tools make it a preferred choice for educational institutions although it comes at a relatively higher cost.

Cons

The softwares user interface might need improvement to enhance the user experience.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

ZAiN

Information Technology and Services, 51-100 employees

Feb 01, 2023

Blackboard Learn for Aiken Technical Colleges Embedded Librarian Program
Pros

Blackboard Learn allows posting a wide range of media in the Announcements section and Content Areas enhancing accessibility for students.

Cons

The ability to transfer entire content areas between courses would be beneficial.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Newkirk

Libraries, 101-500 employees

Feb 01, 2023

Organized Learning Management System
Pros

Blackboard Learn facilitates productive communication through features like the discussion board and offers straightforward setup for students and easy navigation.

Cons

Issues are reported with the Android version occasional navigation difficulties and UI challenges.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Mohit

Staffing and Recruiting, 500+ employees

Feb 01, 2023

Blackboard Learn from a Person who is not techie
Pros

Blackboard Learns userfriendly interface is wellsuited for teachers and students. It allows for customizable content creation realtime feedback and comprehensive analytics.

Cons

No significant disadvantages were noted making it a favorable choice for online education.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Debbie

Health, Wellness and Fitness, 1-10 employees

Feb 01, 2023

Good piece of cloudbased software for university students.
Pros

Blackboard Learn is userfriendly and offers a concise feature set making it a suitable platform for hosting and sharing a wealth of information.

Cons

The user interface could benefit from modernization to enhance the overall user experience.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Swapnil

Architecture & Planning, 11-50 employees

Jan 01, 2023

Exceptional Learning Management Systems Provide Integration With ThirdParty Applications
Pros

Blackboard Learn offers a centralized and accessible location for all courserelated resources and materials catering to both instructors and students.

Cons

The reviewer found no particular aspects of Blackboard Learn that were disliked.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Prateek

Information Technology and Services, 101-500 employees

Dec 01, 2022

Great for Online Learning
Pros

Blackboard Learn is praised for its organization of course content facilitating efficient management for instructors and students alike.

Cons

The user mentions challenges in handling large file sizes and navigating student submissions.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Anonymous

N/A, N/A employees

Dec 01, 2022

Effective communication, but we need some intuitive UI upgrades!
Pros

I am someone who likes to involve his students in everything related to them, like class activities or quiz planning. There are many native ways to communicate, such as personal announcements, group emails, meetings in real time, grading, setting up class hours, and getting notifications.

Cons

If you just join Blackboard, it may appear to be difficult to navigate, which may be intimidating for both the teacher and the student. The number of customizing choices available to teachers is fairly restricted.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

Brian Jackson

Schooling System, 11-50 employees employees

Nov 14, 2022

BLACKBOARD LEARN � you don�t know how good something is until it�s gone
Pros

Blackboard Learn offers a superior user experience in higher education simplifying the process of adding instructional materials to online courses and facilitating quiztest creation. It also provides a timesaving feature for exporting and importing exams between courses.

Cons

The discussion boards grade entry can be confusing particularly when determining if a student is responding to a classmates post which may result from students not following instructions rather than a program flaw.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Lee

E-Learning, 500+ employees

Nov 01, 2022

Blackboard for university students
Pros

Blackboard serves as an excellent platform for conducting courses uploading course materials setting assessments and promoting discourse on course forums. Its userfriendly particularly benefiting learners in shorter courses with easy access to online support.

Cons

There is room for improvement in customer support and user registration processes can be somewhat complex.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Muhammad

Medical Practice, 500+ employees

Nov 01, 2022

The best LMS under new normal education
Pros

The reviewer appreciates the item analyzer in Blackboard ensuring that tests and assessments align with intended learning outcomes. The use of Respondus for secure exams is also highlighted.

Cons

The platforms limitation in storage capacity is mentioned with each document or video upload occupying a significant portion of Blackboards storage potentially requiring additional storage procurement.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Diana Grace

Education MaN/Agement, 101-500 employees

Nov 01, 2022

Organized Learning Management System
Pros

Blackboard Learn enables productive communication and efficient content management for both teachers and students enhancing the overall learning experience.

Cons

The Android version encounters occasional issues and navigation can be challenging at times affecting the user interface.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Debbie

Education MaN/Agement, 500+ employees

Nov 01, 2022

Effective tool for the education industry
Pros

It possesses a significant number of features and is userfriendly for university learners. There are also engaging collaborative functions.

Cons

In my assessment it could prove challenging for younger learners making it less suitable for higher education.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Anonymous

N/A, 51-100 employees

More than a year

Oct 01, 2022

excellent for classes
Pros

The way assignments can be organized as online tests via Blackboard is appealing. Virtual tests enable immediate grading.

Cons

Assignments occasionally get hidden within links due to the default layout which is a feature I find unfavorable.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Mark

Automotive, 500+ employees

More than a year

Oct 01, 2022

The best learning management system in terms of organization and usability
Pros

The simplicity of using Blackboard is enjoyable. Everything is immediately visible and selections are neatly arranged on the left bar.

Cons

Despite initial concerns about pricing our prices have stabilized over the past year and the Blackboard team has been accommodating to our budgetary constraints.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

merve

Education Management, 51-100 employees

Less than 6 months

Oct 01, 2022

Reliable where it counts
Pros

Blackboard is an intuitive learning platform with an abundance of features. If needed for school it's feasible with ample training materials and reliable customer support. Its reliability ensures anticipation of outages for both students and instructors.

Cons

The UI until recently exhibited a somewhat stale and outdated appearance. Fortunately it has undergone an update adopting a more modernistic look. However it remains slightly more costly compared to alternatives.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Jamie

Computer Software, 11-50 employees

More than a year

Oct 01, 2022

Best program for higher education
Pros

Extremely easy to use and find courses and tasks. Simple connectivity with peers and professors is facilitated by numerous integrations ensuring program accessibility and adaptability.

Cons

I wish for a more straightforward method to preview upcoming tasks or a customizable task list for better organization.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Kelsi

Veterinary, 500+ employees

More than a year

Oct 01, 2022

Blackboard works well enough still trying to catch up.
Pros

Blackboard stands as a stable platform with minimal bugs hindering tasks. Its long history contributes to user familiarity with the LMS.

Cons

Despite ongoing major improvements certain tools still lack the desired smoothness. This hinders a cohesive experience making some tools feel disjointed.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Cody

Higher Education, 500+ employees

More than a year

Oct 01, 2022

Perfect and always saves time
Pros

The software's capability to synchronize contacts and user information is noteworthy.

Cons

Almost perfect but there is a minor hitch when it comes to support.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Anonymous

N/A, 101-500 employees

More than a year

Oct 01, 2022

Blackboard Learn is a decent LMS
Pros

Course Modules and Assessments are easily accessible. Additionally tracking progress on course modules and assignments is straightforward.

Cons

The UI is subpar and it lacks smooth integration with other software solutions.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Anonymous

N/A, 500+ employees

Less than a year

Oct 01, 2022

Blackboard Learn
Pros

Very userfriendly and navigable for both instructors and students.

Cons

In my role as an instructor the inability to grade on my tablet or phone presents a limitation.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Theresa

E-Learning, 500+ employees

More than a year

Sep 01, 2022

Excellent tool for remote learning
Pros

The software provides an extensive array of features for managing remote learning and monitoring student progress. It supports material uploads for asynchronous learning and live lessons with participant interaction via chat or microphone.

Cons

Some features are counterintuitive to manage necessitating proper training especially concerning asynchronous videos for independent study.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

Alice

Translation and Localization, 1-10 employees

More than a year

Sep 01, 2022

Great platform for students
Pros

I appreciate being able to see all classes assignments and grades in one place. Accessing everything for a specific class in one location simplifies the process.

Cons

While occasional maintenance periods occur they are typically brief ranging from a few hours to a day at most.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Emma

Graphic Design, 1-10 employees

More than a year

Sep 01, 2022

Nice platform
Pros

A solid platform for operating an online school.

Cons

There are other platforms that offer a more costeffective solution and we encountered challenges with clunky integrations.

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

Fiona

Education Management, 51-100 employees

Sep 01, 2022

Blackboard Learn is a proven success
Pros

Instructors and Trainers have extensive capabilities in content management within Learn. The primary limits are imposed by institutional factors such as cost security resources and effort.

Cons

The reporting particularly activity reports is less useful than anticipated. It's unclear whether this is due to a design shortfall or a configuration issue in our implementation.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

Anonymous

N/A, 500+ employees

More than a year

Sep 01, 2022