Total 525 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

40%

3

Stars

20%

2

Stars

4%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

TS

Taylor S.

Mid Market, 101-500 employees

4.0
December 2017

Well-integrated software

Pros

Very effective for handling various tasks. Uploading documents is simple and I can organize them however I need. The customization options let me personalize my course pages exactly how I want them. Adding links is simple and updating grades happens smoothly in the same space. Being able to message students directly within the system is really convenient. Everything feels well-integrated and I can accomplish multiple tasks without jumping between different tools.

Cons

The interface looks pretty dated and could really use a modern refresh. I've also run into some technical issues here and there that can be frustrating.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

NLS

Nancy L. S.

Enterprise, 500+ employees

4.0
December 2017

makes it easy to stay in touch with students

Pros

I really appreciate how easy it makes staying in touch with students and getting materials to them.

Cons

Interface can be really frustrating with commands and menus that don't make much sense. I find myself constantly checking the help section because figuring out how to do basic tasks isn't simple.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

4.0
December 2017

amazing mobile app

Pros

Love being able to join group sessions remotely instead of having to show up physically. The mobile app is really user-friendly and does an excellent job tracking all my meetings and classes.

Cons

Pretty expensive from a business perspective. Had some hiccups when trying to upgrade or update the system. It runs much smoother on Firefox and Safari compared to Chrome which is odd. The interface can feel a bit messy when you compare it to competitors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ET

Erica T.

Enterprise, 500+ employees

5.0
December 2017

No downsides to it

Pros

I enjoyed using this during my studies and later when I became an administrator. Felt user-friendly and I quickly figured out how to participate in discussion threads and respond to my colleagues. Turning in assignments was easy too.

Cons

I honestly can't think of much I didn't like about the system. Checking things on the backend was not hard and as someone who's also been a student, the experience felt pretty smooth overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

3.0
December 2017

requires too many clicks

Pros

I'd say it's easy to use. Everything gets organized into logical sections making it simple to find files and information when I need them. Being able to access everything through any web browser is incredibly convenient too.

Cons

Requires way too many clicks to get anywhere which gets really frustrating when you're trying to move between different sections quickly. Also copying and pasting formatted text from Word is a nightmare. The formatting gets all messed up and never looks clean when it transfers over.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

ES

Emma S.

Enterprise, 500+ employees

4.0
December 2017

Uncomplicated setup

Pros

Setting up the blackboard feature was smooth and doesn't get in the way of my workflow

Cons

The discussion forum looks like something from an old 1980s computer startup screen

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

brings everything together

Pros

The platform brings everything together nicely. Students, teachers and TAs can all find what they need in one spot. Being a coordinator, I appreciate how simple it is to pull up assignments, class rosters and other materials without hunting around.

Cons

The interface feels too basic for my needs and I find myself accidentally clicking buttons more often than I'd like.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KM

Katie M.

Enterprise, 500+ employees

4.0
December 2017

Good experience as a student and teacher

Pros

I've used this as both a student and instructor and it's really well-structured.

Cons

Upload order is frustrating since you can't arrange files how you want. They just sort by when you uploaded them instead.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

IG

Isabella G.

Small Business, 11-50 employees

5.0
December 2017

helpful email alerts

Pros

I really appreciate getting email alerts whenever there's new content or updates posted. Being able to upload documents and assignments directly makes everything so much smoother. Having my grades readily available is super convenient and switching between different courses is so easy. The discussion boards work well for class interaction and I like that quizzes show timestamps so I can track when things were completed.

Cons

Runs into some issues when I'm using Safari. Doesn't always function smoothly on that browser

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Small Business, 11-50 employees

2.0
December 2017

Frustrating server crashes

Pros

It lets me reach out to both classmates and professors directly through the system.

Cons

Sometimes the server crashes which is frustrating. Also the spell check feature needs work as it misses obvious errors pretty often.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

valuable for students and staff

Pros

I really like how flexible this platform is. It works well for both students and staff which makes it valuable for everyone involved.

Cons

Had some trouble finding my way around when I first started using it but figured things out pretty quickly through just clicking around and exploring.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
December 2017

impressive analytics capabilities

Pros

The analytics capabilities are impressive and I find the interface really simple to use. Creating discussion boards is easy and the chat collaboration features work perfectly for team communication.

Cons

At time it runs a bit sluggish and the mobile app interface is pretty tricky to handle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

Has a smooth feel to it

Pros

I find it convenient to work with. Feels smooth and everything gets organized nicely making it simple to find what I need when I'm looking for specific tasks or files.

Cons

Sometimes it runs a bit slow and my professors have struggled with uploading their materials.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

DT

Devin T.

Mid Market, 101-500 employees

3.0
December 2017

limited backend functionality

Pros

Not hard to use which I appreciate. Creating new modules for the homepage is really simple and user-friendly.

Cons

Backend programming options feel pretty limited and honestly the whole interface seems kind of plain to me. There's not much flexibility when it comes to what you can actually input into the system.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

3.0
December 2017

Complete solution

Pros

Having everything centralized in one platform for managing online courses is great. Having experience with it both as a grad student and instructor, I find the interface pretty user-friendly overall.

Cons

The site doesn't offer much in terms of personalization or customization options which is frustrating when you want to adjust things to your specific needs.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

VB

Vahid B.

Enterprise, 500+ employees

4.0
December 2017

can organize students in groups

Pros

I can easily organize students into different groups when assigning homework and projects which makes managing submissions much more organized.

Cons

The Dropbox folder integration could be simpler.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

3.0
December 2017

No learning curve

Pros

The folder system works just like what you'd find on any computer so there's practically no learning curve if you're comfortable with basic computing.

Cons

Interface isn't very user-friendly when it comes to creating content. There's no drag and drop functionality and you can't really visualize the structure you are building as you work on it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
December 2017

simple to engage with classmates

Pros

Finding course materials is easy and I appreciate how simple it is to engage with classmates through Q&A and discussion features.

Cons

Mobile experience is not as smooth and updates take way too much time to complete.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Enterprise, 500+ employees

3.0
December 2017

Versatile program with lots of features

Pros

I really appreciate how versatile this program is. It packs so many useful features into one place that make my daily tasks much easier.

Cons

The integration with some classrooms using the program isn't quite there yet

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
December 2017

no glitches

Pros

I must say it is quite user friendly. I've tried it from both student and teacher angles and everything runs smoothly without any glitches.

Cons

Sometimes I run into problems when trying to watch or upload videos to my accounts though usually a quick retry does the trick and gets things working again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8