Louis
Higher Education, 101-500 employees
Less than a year
“Total disaster!!
Pros
I genuinely do not enjoy anything regarding Brightspace. The layout is badly planned, it is not user-friendly at all and getting any task completed feels like navigating a total disaster.
Cons
Honestly D2L Brightspace is the most frustrating learning system I have ever had to use. From an instructor's perspective, it is just not user-friendly. Every single task demands so much time and far too many clicks. On top of that, it is so buggy that it creates a real mess for my students and the company itself seems completely uninterested in fixing things. Also it is ridiculous that in 2025, I have to reach out to our Brightspace admin for support every single week. Their guides are confusing and filled with overly complex jargon for things that should be simple to explain. It feels like they are either trying too hard to sound intelligent or they are completely disconnected from what users actually need. My advice to anyone thinking of using it is to look elsewhere.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Catherine
Graphic Design, 1-10 employees
More than a year
“Simplifies things for students
Pros
As a student, Brightspace really simplifies things for me. All my class materials are located in one spot and finding my way around the platform is not a problem.
Cons
There are occasional issues like when we need to access a textbook through Connect, it can be problematic to get it to load properly. It also has a habit of signing you out if you are inactive for a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Teresa
E-Learning, 1-10 employees
More than a year
“Fantastic when implemented properly
Pros
When it's implemented properly, it is fantastic having all my resources consolidated. My course readings, homework and lecture notes are always simple to find.
Cons
On my iPhone the top bar uses up a lot of screen space which makes reading PDF documents a real challenge. So it would be great if I could turn that bar off when I do not need it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Terri
E-Learning, 51-100 employees
More than a year
“easy to learn
Pros
Students pick up how to use it really fast and the built-in calendar is a lifesaver for us in remembering due dates and what's coming up next.
Cons
The overall look is not very modern. The way things are arranged can sometimes be disorienting and the interface often feels cluttered and unorganized.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Michael
Government Administration, 500+ employees
Less than a year
“very easy to move between classes
Pros
Moving between my different classes and focusing on learning is simple because I am not constantly struggling with the software itself.
Cons
For some of the other courses I have taken, the platform felt a bit behind the times compared to other systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Brittany
Restaurants, 1-10 employees
Less than a year
“a helpful resource for studies
Pros
during my time in college, Brightspace proved to be a helpful resource for my studies.
Cons
one downside was that even when I was just trying to complete simple tasks, I found the mobile app really hard to get around.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Paulina
Education Management, 500+ employees
Less than a year
“The worst and most inefficient tool
Pros
It is difficult to come up with a single positive thing to say about this system.
Cons
I dislike everything about it. It is a very time-consuming platform. I have used many others and this one is by far the worst and most inefficient. Instead of helping my busy schedule, it adds to it with its endless clicking and poorly planned layout.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
6
Functionality
3
Carol
E-Learning, 500+ employees
Less than a year
“simple and intuitive
Pros
Adding new material and grading assignments is a simple process. The way a course is structured makes sense and you do not need much instruction to use it, whether you are teaching or learning.
Cons
The system automatically puts in zeros for quiz and test questions that need to be graded by hand which makes my students anxious when they see their first score. So it would be much better if the initial grade remained hidden until those questions can be properly reviewed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Amy
Hospitality, 1-10 employees
Less than a year
“Incredibly simple to use
Pros
The best part is how simple it is to use I mean it was incredibly simple. All the features were positioned right where we expect them to be.
Cons
Finding my way back to the main college page was a lil confusing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Wyatt
Higher Education, 500+ employees
Less than a year
“very user friendly
Pros
It is very, very user friendly as we can easily learn how everything works on our own without any guidance.
Cons
The new, updated version of the platform with its visual changes was not as easy to navigate as the older one.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Geeta
E-Learning, 500+ employees
More than a year
“looks nice and works well
Pros
Brightspace LMS platform is so user friendly, simple to get around, looks nice and is designed to work really well.
Cons
Well the internal email feature feels a bit old-fashioned so I feel like it would be nice if it were updated to a modern chat system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Steve
Education Management, 500+ employees
More than a year
“wonderfully designed tool
Pros
Working with this program saves us from having to start from scratch. It is a wonderfully designed educational tool that I rely on as a university professor.
Cons
A few minor features like the color-coding for specific assignments, still do not completely make sense to me. But it is not a major problem.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Razi
Higher Education, 500+ employees
Less than 6 months
“the worst!!!!
Pros
There is nothing positive to mention. It is simply the worst.
Cons
I genuinely dislike everything about it. Honestly, if I tried to explain my complete thoughts, I feel like it would take me hours.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Elizabeth
E-Learning, 101-500 employees
More than a year
“Flexible system
Pros
The flexibility to join my courses from either my phone or my computer through Brightspace is a feature I really like.
Cons
You cannot see the instructor, the PowerPoint and the chat all at the same time. The view is limited to either the chat, the slides or the teacher but never a combination which is a major flaw.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Ed
Aviation & Aerospace, 500+ employees
More than a year
“forward-thinking and innovative tool
Pros
D2L does a great job of planning for the future, constantly making upgrades and introducing new tools.
Cons
A handful of the tools come with frustrating surprises like discovering we cannot adjust the due dates for discussion posts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Lucy
E-Learning, 500+ employees
Less than a year
“The layout really works for me
Pros
The way the material for every one of my courses is laid out and structured really works for me.
Cons
Well the sheer number of email alerts is a real problem as we get one for every single discussion and announcement. The only way to stop them is to manually opt-out of every one which is a time-consuming process that ironically floods your inbox even more.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Angela
Hospital & Health Care, 500+ employees
Less than a year
“No trouble getting the hang of
Pros
Getting the hang of Brightspace is no trouble at all. As locating my assignments and their deadlines is always simple.
Cons
Occasionally items can be difficult to locate, though thats typically a mistake on the teachers end not the platforms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
7
Functionality
10
Angelique
E-Learning, 1-10 employees
Less than a year
“Provides all the essential tools
Pros
This LMS provides all the essential tools we need to handle online classes which is why I am a fan. The layout is also great and building content and grading feels very natural.
Cons
For the most part my experience has been smooth but the analytics section tends to be a bit problematic.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Danilo
E-Learning, 500+ employees
More than a year
“A Canadian Masterpiece like a Lego with 3000 pieces
Pros
I find it highly reliable, team productivity is visible, and the student reports are helpful.
Cons
Assembling it was challenging, negotiations were complex, and the support was limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Darryl
Sports, 1-10 employees
More than a year
“Brightspace keeps things organized
Pros
I appreciate how Brightspace consolidates all the information in one place.
Cons
Sometimes, Brightspace can be frustrating due to its website layout. It has the potential for improvement.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Maria Victoria
Hospitality, 500+ employees
More than a year
“Brightspace user (Bigsky)
Pros
The inclusion of gamification is a great addition, and once the course is set up, everything runs smoothly like clockwork.
Cons
The initial setup at the beginning of each semester is time-consuming, BUT it's worth the effort.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Gilberto
E-Learning, 500+ employees
More than a year
“Brightspace is simple, quick and easy to hit the ground running
Pros
Brightspace is straightforward and concise. Developing courses in Brightspace is simple, resulting in visually appealing content that attracts students.
Cons
Brightspace lacks many features found in other LMSs like Canvas and Blackboard.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
“A Good LMS Option
Pros
It offers many similar features to other LMS options like Blackboard and Angel. In comparison to Moodle, Brightspace has several advantages. It's user-friendly and has the cleanest interface among major college LMSs.
Cons
It would benefit from having a video class option, similar to Blackboard UltraCollaborate.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brandy
Accounting, 1-10 employees
Less than a year
“Very useful
Pros
It's easy to use, allowing me to access coursework, courses, and grades effortlessly.
Cons
Overall, I like everything about it. I haven't come across any dislikes yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teddy
Education Management, 101-500 employees
Less than a year
“Alright There are better options
Pros
One of the features I value the most about Brightspace is the progress tracking. It effectively highlights when a student falls behind on an assignment or more.
Cons
When I first started using Brightspace, the previous learning environment had shut down, and everyone had to adapt to Brightspace. One of the features I dislike the most is the lack of mobile access. Viewing it on a mobile device is difficult, while other classroom tools are mobile-friendly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
7
Jessica
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
“Bright space - moderate
Pros
There's a wide range of different features and resources available through this software.
Cons
It's not the most intuitive platform to navigate through, and I often struggle with it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“A Comprehensive Platform for Effective Teaching
Pros
As a professor, I've been using D2L Brightspace for many years, and I find it to be an excellent tool for managing my courses. I love the convenience of posting class content, syllabi, and grading assignments all in one place. It's also great for creating engaging forums and discussions among students. One of my favorite features is creating assignment submission folders for students, making it easy to grade and provide feedback in a centralized location.
Cons
Some advanced features may require extra training or guidance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Average but does the job
Pros
Since it shares similarities with other LMS systems, it doesn't take long to learn if you're already familiar with them.
Cons
I frequently had to rely on user-made YouTube videos to figure out how to perform certain tasks. It was challenging for users who struggled to find answers themselves.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
ZAiN
Education Management, 51-100 employees
“Making Online Learning & Training a brighter space for all.
Pros
This software is polished and offers a wide range of features, making it an exceptional "investment."
Cons
The pricing is competitive, but some value-added services are only available in the premium/paid tier.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Reka
Computer Software, 11-50 employees
More than a year
“Great Online Learning Resource
Pros
I adore the user-friendly nature of this software. As a daily user, I can effortlessly navigate through its different portals and quickly find all the resources for my classes. It's well-organized and incorporates accessible features like clear text and high contrasting colors. Grades are easily accessible, and it provides all the necessary features for success in my courses, such as discussion boards, class lists, attendance tracking, and course content.
Cons
The notifications can be overwhelming. Every time a professor makes adjustments to their course, notifications pile up throughout the day. Additionally, notifications for upcoming assignments are sometimes inconsistent. Assignments not done through D2L don't show up at all, causing confusion about pending work.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Heather
E-Learning, 500+ employees
More than a year
“Hands down the best learning software to date
Pros
Every aspect of this software is incredibly user-friendly. It's evident that they had students in mind during its development. It's not difficult to use, especially if you follow the tutorials and instructions. Right from the start, you can't go wrong with it. I can't think of anything negative to say about it. I've used this software at two different colleges without any issues. Hands down, it's the best.
Cons
The use of virtual classrooms in conjunction with Brightspace varies among colleges. I don't fully understand why some institutions prefer the virtual product classroom over the Brightspace software. It seems to be more of a college preference than a software preference for Brightspace.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tyler
Education Management, 500+ employees
More than a year
“Very helpful tool throughout university
Pros
I utilized D2L Brightspace throughout my entire university experience. Uploading learning materials such as assignments, solutions, homework, PowerPoints, lecture videos, and more was always a breeze. Navigating and accessing what I needed, whether on a computer or mobile device, was simple. The navigation is straightforward, and the user interface is easy to learn. The notifications bell was particularly useful, as I relied on it to receive consistent and clear updates for all my courses.
Cons
I believe certain aspects of the user interface could be redesigned to enhance aesthetics. Some features and sections appear outdated and could benefit from visual improvements. The responsibility of including or excluding specific sections lies with the professors, but clearer instructions on formatting course pages/sections would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Renata
Education Management, 11-50 employees
More than a year
“An Educators Review of Brightspace
Pros
Overall, Brightspace empowers educators to design effective online courses that enable students to succeed and earn their degrees, even if attending a campus is not possible.
Cons
Brightspace attempted to integrate a video feature for online courses, but it still lags and requires significant improvement before functioning well.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Val
Education Management, 500+ employees
More than a year
“D2L Brightspace
Pros
It's easy for both faculty and students to use, and it seamlessly integrates with publisher assignments.
Cons
There is nothing missing or disliked about D2L.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“So far, so good! Wonderful new LMS for my courses
Pros
The user interface is logical and intuitive, and the support is excellent.
Cons
So far, I haven't found anything I dislike! It's hard to believe, but it's true. My institution recently switched to Brightspace, and I'm loving it. Integration with my publishers is seamless, and managing courses is effortless.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Allen
Hospitality, 11-50 employees
More than a year
“Brightspace Learning
Pros
It's a fantastic platform for continuing education. The PGA of Canada courses are well-structured.
Cons
I haven't encountered any negative experiences or issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catherine
Graphic Design, 1-10 employees
Less than 6 months
“Love Bright space
Pros
As a user, it's incredibly easy to learn how to navigate through the platform.
Cons
There's nothing I dislike about Brightspace.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
u?ur
Education Management, 500+ employees
Less than 6 months
“Almost equal to an university.
Pros
It offers numerous virtual classes with effective learning-method software. I greatly enjoy using it and continuously improve my skills.
Cons
I can't think of anything negative about it, and I recommend Brightspace to all my friends.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Siobhan
E-Learning, 1-10 employees
Less than 6 months
“Great for Higher Education
Pros
It's easy to use and make a smooth transition to, even if you're familiar with other learning platforms.
Cons
Instead of going back to the previous page, the back button takes you to the home page.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dustin
E-Learning, 1-10 employees
More than a year
“Must have for parents and students
Pros
Brightspace is easy to navigate and very user-friendly.
Cons
I found everything straightforward to use and applicable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tenzin
Education Management, 1-10 employees
More than a year
“Your virtual classroom
Pros
The collaborative features in the software that allow me to engage in discussions and utilize commenting features are incredibly beneficial for running an engaging classroom. Moreover, the software's device compatibility is a significant factor in enabling me to access the learning content from any technology I own.
Cons
As a user from a smaller school, I find this learning management system to be unaffordable. It would be great to have a product that caters to small groups and is offered at a reduced rate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
maja
Hospital & Health Care, 101-500 employees
More than a year
“Brightspace Review
Pros
I appreciate how Brightspace grants me access to all of my courses through a single, simple dashboard. Not only do I receive notifications for updates, publications, and reviews, but I also have access to a list of fellow students enrolled in the course. This proves extremely helpful when I have a question and prefer asking my peers instead of directly contacting the instructor. This application is very intuitive and straightforward, which is particularly helpful for someone like me who isn't the most tech-savvy.
Cons
Personally, I'm not a fan of how the courses aren't automatically saved once I finish them. I often like to go back and review previous course materials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Elena
E-Learning, 500+ employees
More than a year
“Using D2L
Pros
There are so many aspects of this product that I like! It's incredibly easy to design courses and teach students using it.
Cons
At times, it can be difficult for me to find the results of the test. It's not obvious where to access them, and it takes some time to locate them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lequinta
Public Relations and Communications, 500+ employees
More than a year
“Bright space Review
Pros
The module functions are user-friendly. They work great for asynchronous learning and make it easy to transfer content each semester.
Cons
The "Turn it on" feature doesn't work on PDFs, causing students to struggle to see answers on quizzes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
10
Ella
Primary/Secondary Education, 500+ employees
More than a year
“Great learning source if teachers know how
Pros
Brightspace is flawless. It allows me to access my grades, assignments, class resources, discussion forums, and online lectures from anywhere. It is compatible with all devices, including laptops, desktops, and phones. The help services provided by Brightspace are clearly outlined and always available. The customer service skills are excellent as well.
Cons
Brightspace can be challenging when teachers are unfamiliar with its proper usage. A simple video tutorial for each feature would greatly enhance the usability of Brightspace.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Carolyn
E-Learning, 500+ employees
More than a year
“Brightspace
Pros
The most impactful features of BrightSpace for me are the discussion opportunities, auto-grading, and navigation.
Cons
The only drawback of this LMS is its cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Frank
Education Management, 500+ employees
Less than a year
“Brightspace as D2L
Pros
It's user-friendly and has a welcoming user interface.
Cons
Some of the tools, such as entering grades and individual reporting, could have been slightly better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Shanyce
Medical Practice, 500+ employees
Less than a year
“One of the Best Softwares to Use as a Student
Pros
What I liked most about Brightspace was its simple yet effective organization. It's evident that the software was designed with students' success in mind. The organization of chapters, sections, topics, and individual assignments on the side panel remains consistent across all subjects I'm studying. The top bar allows me to click on pages that act as filters for different class materials. I can easily view all assessments, assignments, and grades in one place. Additionally, every item is linked back to its corresponding source, so if I'm unsure about "assignment 2" while looking at it in the gradebook, I can simply click on it to be redirected to the original post. The software also provides notifications for open assignments and reminders for upcoming exams and homework deadlines. Having used other platforms like Canvas, Blackboard, and Google Classroom, I can confidently say that these functions are not common and other platforms can sometimes be extremely difficult and confusing to navigate. However, I never encountered such issues with D2L.
Cons
I must say, it's hard to find any qualms about D2L Brightspace. I haven't noticed any negative aspects during my entire usage of the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jennifer
Research, 500+ employees
More than a year
“Brightspace is worse than Blackboard
Pros
Brightspace is fully functional, allowing me to upload work, access grades, and more.
Cons
The user interface is unattractive and lacks intuitiveness.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
“Great online classroom tool
Pros
It's easy to see what's next and where I'm at. This reduces visual clutter and the number of steps needed to reach my desired destination.
Cons
Occasionally, it could be a bit slow, but I believe that was due to a server or isolated IT issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10