Total 164 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

38%

3

Stars

7%

2

Stars

2%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A
Aleksandra

Not Specified, N/A employees

3.0

takes long to get comfortable with

Pros

There's a list of my classes that I can easily view.

Cons

It's a pain to use especially for instructors. It takes a lot of time to get comfortable with it, particularly in the beginning.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

J
Jennifer

Primary/ Secondary Education, 51-100 employees

3.0

Too complicated for instructors

Pros

Having learning modules is essential for my classes and Brightspace makes it simple to make announcements for the entire class, set up homework assignments, reminders and even calendars.

Cons

From a professor's perspective, setting up assignments is difficult! Not the easiest to handle. Simplifying processes for users would definitely help improve the experience.

Rating Distribution

Ease of use

5

Value for money

8

Customer Support

7

Functionality

7

E
Ellis

Not Specified, N/A employees

4.0

amazing class progress tool

Pros

The class progress tool is definitely my favorite part of Brightspace. It lets me track my grades which helps me understand my overall performance in the class.

Cons

It can be a bit confusing at first and I often get too many emails confirming when I submit an assignment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N
Neal

Higher Education, N/A employees

5.0

Centralized solution

Pros

The best thing is the fact that everything is in one place. I don't have to juggle different logins or platforms so I can focus more on what truly matters.

Cons

There's occasional maintenance that prevents logins but they usually announce it ahead of time so we can make alternative arrangements. Plus, they try to do maintenance during off-peak hours, which is considerate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10