Total 164 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

38%

3

Stars

7%

2

Stars

2%

1

Stars

3%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L
Linda

Retail, 1-10 employees

4.0

not hard to understand

Pros

What I really liked about this software is how easy it was to get the hang of. I didn't need any instructions to figure it out.

Cons

One thing I didn't like was how the software tried to integrate email. It would've been easier if I could just click a link to send an email directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

6

K
Khristina

E-Learning, 500+ employees

5.0

all links at one spot

Pros

I love that all the important links I need are available in one spot. I use it for my online classes.

Cons

Only downside for me was the downtime for updates. However the notice for these shutdowns was always posted ahead of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrew

Education Management, 500+ employees

4.0

Gives teachers control

Pros

It gives teachers a lot of control and customization options. I can set everything up and not worry about it later, which has been so helpful during the pandemic.

Cons

The new layout isn't ideal for small screens. Many students may be using tablets or Chromebooks so the limited screen space makes it harder to use.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B
Brianna

Education Management, 1-10 employees

5.0

good range of features

Pros

This software has a lot of features and everything was well-organized. I liked that all my classes were displayed and easy to access from the home page.

Cons

It took me a while to figure out how to use the program especially since it was such a big change from our previous system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H
Heather

E-Learning, 101-500 employees

4.0

love it!

Pros

Appreciate how everything is so easy to find. Announcements from professors are available and everything I need for assignments is in one place. They also have an app so I can do my assignments right from my phone.

Cons

There's nothing I dislike about it. I love it all and I haven't faced any issues.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

M
Melanie

Staffing and Recruiting, 500+ employees

5.0

Offers customization within teaching modules

Pros

It's great that the software allows customization within the teaching modules. This makes it easy to mix text and videos. The quiz feature is also great and I like that students can't see answers or know what they got wrong until after submission.

Cons

What bothered me as a user was how long the pages took to load, which could have been my internet connection. It made switching between tasks during a quiz difficult. Also, sometimes the task completion didn't update and I had to refresh the page multiple times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christine

Education Management, 51-100 employees

4.0

course materials, discussion boards, assignments and grading in a single place

Pros

I completed two online higher education courses using Brightspace. It's great that the course materials, discussion boards, assignments and grading/feedback are all integrated in one place.

Cons

Sometimes the interface can be hard to use. There's too much text on the landing page. I'd prefer buttons that take me directly to the sections I need, with a �back to main page' button for convenience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Justin

Higher Education, 101-500 employees

4.0

tidy interface

Pros

It's interface is tidy and well organized that allows both faculty and students to focus on what's important. Compared to other LMSs I've used, it's made great strides in offering meaningful visualizations and analytics on student progress. It looks and feels like a modern platform, standing out from the traditional ones that still feel stuck in the early 2000s. The mobile experience is also excellent.

Cons

One of my biggest issues was that I couldn't directly mark up student papers like I could with other LMSs. This is crucial for me to go paperless with grading so it was really frustrating. Even though I'm not an admin, I feel like D2L is more of a �suite' of resources, which is a bit harder to manage than other LMSs I've used.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Sarah

Higher Education, 51-100 employees

4.0

Highly customizable

Pros

I can adjust it according to me needs, it's simple to use and works well on mobile devices.

Cons

There are sometimes just too many options which makes it overwhelming to find what I need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J
Jon

Writing and Editing, 1-10 employees

5.0

communication with students made simple

Pros

Found it really easy to use. I used it in my first semester as an adjunct professor. What I liked most was how easy it made communication with students, setting deadlines and letting students submit their work online.

Cons

The assignment submission page wasn't always simple. Students often had to scroll to the very bottom to find the submit button. I'm not sure if that was because of my college's template or if it's a D2L thing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

G
Gregory

Computer Software, 101-500 employees

4.0

ideal for trainings and tracking

Pros

This blended LMS is perfect for corporate training, testing comprehension and tracking retention. It's even compatible with the Kirkpatrick model.

Cons

All LMS software has its quirks. When you overload it with features, it can affect the user experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H
Hanah

Higher Education, 500+ employees

4.0

User-friendly LMS

Pros

It's super easy to use. You can check your grades and keep track of papers that are due.

Cons

Sometimes stuff takes forever to download but apart from that, it's fine.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kyle

Higher Education, 101-500 employees

5.0

suits our requirements

Pros

Brightspace has a neat UI and offers flexibility to suit our LMS needs. Both our faculty and students enjoy using it daily for course management. Our staff also like how open the platform is for integrating new features and handling data.

Cons

We've had some serious issues with the vendor-provided API in the past. When the API failed, it left us in a difficult spot. Fortunately, the newer version of the API seems much more reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Krista

E-Learning, 11-50 employees

4.0

Well-structured interface

Pros

After switching from Merlin's Blackboard Learning platform (which was awful), I find Brightspace's interface much cleaner. The simplification of certain elements is also a big plus, along with the ease of updating pages as a teacher without needing to deal with coding.

Cons

It is new to me so I'm still figuring out some of the glitches compared to the Blackboard Learn platform we used before.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

A
Angela

Education Management, 51-100 employees

5.0

not easy for students

Pros

I love that setting up classes, shells and assignments is super easy and it's similar to Canvas in many ways so it's familiar to many users.

Cons

This software hasn't been as easy for students to use as others I've worked with. I've had complaints about not being able to find courses, old courses sticking around in menus after they're completed and not knowing where to start. With this platform, I've had to give more training to students on how to find materials and manage their work than I've had to with other systems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Natalie

Higher Education, 101-500 employees

3.0

amazing features

Pros

I've used Brightspace both as a student and as a teacher. When the faculty sets it up properly, it's super easy to use. The features really make the learning experience better.

Cons

Setting up each course takes quite a bit of time. It felt like I needed coding skills to really make the most of the features. We even have two full-time staff members dedicated to keeping the online classes running smoothly. On top of that the email system is overly complicated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Michael

Research, 500+ employees

4.0

Visually attractive

Pros

The user interface is really easy on the eyes. It's simple to find all your files and content in one place plus you can easily communicate with other users and instructors.

Cons

It takes multiple screens to get to the information you need. There's no way to remove extra classes from the dashboard either.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

E
Elyzabeth

E-Learning, 1-10 employees

5.0

not difficult to move around

Pros

What I love about it is how easy it is to get around. I have to go through multiple courses and it's so well-organized and categorized. It makes my schoolwork a lot easier. I never get confused about where to find things or how to get to them.

Cons

The only downside I can think of with Brightspace is the inability to access past courses and any work submitted within those courses. However I believe this is more of an issue with how the school is set up, rather than a problem with Brightspace itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jennifer

Government Administration, 500+ employees

5.0

Great experience

Pros

I used it for my online college courses. It's really userfriendly even for someone older like me who was worried about using software for online classes. It's friendly for everyone, no matter your age.

Cons

Honestly I can't think of a single thing I dislike about Brightspace D2L. My experience with it has been great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HN
Ho'omana Nathan

Higher Education, 500+ employees

4.0

takes time to learn

Pros

Has a fantastic LMS with tons of customization options. You can run an online or in-person class easily with it. From assignments to discussions, grading and group work, it's all integrated.

Cons

Isn't the easiest to use and it takes some time to get the hang of it. It also doesn't offer many tools for collaboration so I usually rely on Google Drive for group work with students.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8