Pamela N.
Education Management, 11-50 employees
“Amazing positive reinforcement features”
Pros
It does a wonderful job of creating a strong classroom community online for students, teachers and families. Its positive reinforcement features really motivate learners to keep trying, work harder and stay engaged while still enjoying what they are doing.
Cons
I noticed that it can create some competition and tension between students which can lead them to pay more attention to earning points or outperforming others than to the actual learning.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Maegan C.
Legal Services, 11-50 employees
“Beginner-friendly”
Pros
From the first use, it feels very user friendly. It helps users of all experience levels feel comfortable and confident while using it.
Cons
The pricing is the part I am not happy with. I think it should include a few more basic features in the free version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jayna B.
Education Management, 101-500 employees
“Can reach parents quickly”
Pros
Reaching parents quickly especially in urgent situations, is one of the best parts of using it. It makes communication really convenient and helps a lot when I need to get an important message out fast.
Cons
At times, the app can be glitchy and may lag or freeze while I'm using it. I'm also not a fan of how often it pushes purchases or wants me to buy something.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
cindy l.
Primary/ Secondary Education, 11-50 employees
“Awesome way to stay connected with parents”
Pros
It provides a really effective way to stay connected with parents.
Cons
The price of the premium version is a turnoff for a lot of parents.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hillary M.
Mental Health Care, 51-100 employees
“Quick updates”
Pros
Keeping up with my child's teacher is really convenient and I can stay informed very quickly without any hassle.
Cons
Since I'm still fairly new to the platform, managing updates from multiple children and teachers can feel a bit difficult to keep organized.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
James S.
Furniture, 11-50 employees
“Handy school activity updates”
Pros
My daughter's elementary school uses it and it's been really helpful for keeping up with what's happening with her activities at school.
Cons
It would be better if the app were more parent-friendly and a bit more simplified to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rebecca G.
Law Practice, 11-50 employees
“No downsides!”
Pros
Being able to message my child's teacher in real time was something I really appreciated since it let me keep up with how they were doing during the day.
Cons
Honestly, I loved using it and don't have any negative feedback to give.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garry C.
Telecommunications, 1-10 employees
“Helps check homework”
Pros
Keeping in touch with students is simple and it works really well for running my classes and assigning as well as checking homework. It's simple to use once you're in it and it helped me manage daily class activities without much trouble.
Cons
Since I've been teaching for many years, the app did feel a bit confusing at first. After using it for online classes almost every day though, I got comfortable with it pretty quickly. The parents were also a little confused in the beginning but they eventually got used to it too.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Berfin Y.
Events Services, 11-50 employees
“Makes teaching fun”
Pros
Back when I was in university prep school, my English teacher used this program for weekly quizzes. It made teaching and learning feel fun and the whole experience was really enjoyable.
Cons
I honestly don't have any negative comments about this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vatsala H.
Education Management, 11-50 employees
“Supports positive classroom culture”
Pros
It really helps keep communication between parents and teachers active and organized which makes staying updated much simpler. It also supports a more positive classroom culture by encouraging engagement and reinforcing good behavior in a way that feels motivating.
Cons
The interface could be more user-friendly, as some parts feel a bit awkward to navigate. There are also some privacy concerns that can make users hesitant and since it depends on an internet connection, it is not always reliable in every situation.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jennifer B.
Education Management, 1-10 employees
“Love the classroom photo updates”
Pros
It's really nice that the teacher shares pictures of my daughter through the app.
Cons
I honestly don't have any complaints. Everything works the way it should and I'm very happy with the program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen R.
Hospitality, 11-50 employees
“Keeps me well-informed”
Pros
Getting frequent updates about my child's school activities and what's happening across the class has been really valuable. It keeps me well informed and connected to their school day.
Cons
It could offer a bit more interactivity but overall I'm very satisfied with how well the app keeps me informed as a parent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly R.
E-Learning, 1-10 employees
“daily points that parents can see too”
Pros
Handing out points to students is really useful and it's even better that parents can check their child's points each day.
Cons
It would be helpful to have a setting that lets you disable student access at certain times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Savannah M.
Real Estate, 11-50 employees
“love this app :)”
Pros
Getting updates on what my kids have been doing during the day is something I really appreciate and I never have to stress because the teachers do a good job of keeping us informed about the weekly schedule.
Cons
Absolutely love this app because it lets me stay focused on work while still getting notified about anything important.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sital A.
Hospital & Health Care, 500+ employees
“Faced no issues yet”
Pros
With three children in school, I've used this with many elementary teachers and it's been really helpful. The app keeps me updated on everything my child is doing in class which I really appreciate.
Cons
I honestly don't have any complaints. It's been a very good app and I haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
sara O.
Hospitality, 500+ employees
“Encouraging messages for children”
Pros
One of the best parts is the direct communication between parents and teachers and I also appreciate being able to send encouraging messages and photos to my child. Those little notes of encouragement really meant a lot to mine and always made them happy.
Cons
It works well for us. The school provided it at no cost which makes it even better.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Victor C.
Biotechnology, 101-500 employees
“Great for staying connected with other parents”
Pros
Great being able to stay connected with other parents and my daughter's teacher without any hassle.
Cons
The only part that didn't sit well with me was during the initial setup, when it immediately pushed an upgrade and payment. It gives the impression that you need to pay right away even though the basic free version still lets you use the platform and interact just fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa B.
Primary/ Secondary Education, 1-10 employees
“Privacy handled well, alerts are not”
Pros
It does a good job protecting children's privacy since photos can be shared without giving people the ability to download them.
Cons
There's no email notification option when you use the app. App users only get push notifications and email alerts only come through if you log out and access it through a web browser. I get countless push notifications every day and end up missing most of them so this just doesn't feel like a dependable way to communicate with parents. On top of that, this limitation isn't clearly explained anywhere on the platform. Because of this setup, I've missed important updates from my child's teacher while using the app. I even asked tech support back in 2017 to add email notifications and it still hasn't happened. To make matters worse, in August 2023 they pushed an update that tried to force users onto the app and remove web browser use altogether by not giving any way to close the app download pop-up. That would have completely taken away email notifications. After I complained, they rolled the update back and allowed browser access again.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Katie T.
Individual & Family Services, 51-100 employees
“Kids love the fun rewards!!”
Pros
The monsters, bright colours, customization and Dojo Island are a big hit with the kids. It keeps things fun for them and definitely boosts their motivation.
Cons
I'm happy with pretty much everything but I do feel a tutorial would help. I also wish there were a more simple option available on the side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy M.
Education Management, 500+ employees
“Keeps getting better”
Pros
After using it for years, I've seen it keep getting better over time. I rely on it to track student behavior and stay in touch with parents. My students can also keep an eye on their own points so they know when they've earned enough to redeem rewards in our class store. The randomizer button is really helpful for calling on students and being able to create groups is another feature I really enjoy.
Cons
I'm satisfied with all the features included in the latest version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10