Enterprise, 500+ employees
“steadily improving but still room for more”
Pros
Overall I've noticed steady improvements over time. The system remains easy to work with and the current interface feels more modern and polished compared to the previous version.
Cons
The platform is getting better but still I've found the export options are pretty limited when I need to pull data such as bulk assessment or survey results. On top of that bulk section editing is a pain because I have to load one topic or course at a time and making changes to course settings is similarly constrained.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mid-Market, 500+ employees
“secure and integrated learning platform”
Pros
What I really appreciate is the platform's overall completeness and the strong way it connects with a variety of other technologies and I also like that all the information about the students, parents and collaborators remains completely secure and is not used for any purpose other than strictly educational ones.
Cons
I feel there should be more up-to-date tutorials on how to use it, directed at teachers, students and parents because given how feature-rich this platform is it needs to be used correctly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“simple lms for focused teaching”
Pros
I value how simple and easy to use the interface feels. Because the system simplifies course management and monitoring student progress it frees me up to spend more time teaching and less time buried in admin tasks. Plus the built-in communication features help me stay in regular contact with my students.
Cons
While the platform is great overall I find the options for customizing the design and presentation of courses somewhat restricted. I'd love to be able to control the look of modules more closely and to add interactive elements in a more easy, user-friendly way.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 11-50 employees
“friendly learning platform but support could be better”
Pros
Overall I've had a really positive experience with this tool. It's a full-featured & user-friendly platform that works well for both students and teachers and it doesn't demand extensive technical know-how. The layout feels simple, the screens look attractive and navigation flows smoothly which makes it pleasant to use regularly.
Cons
Occasionally glitches crop up and I've found the tech support response can be frustratingly slow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Mid-Market, 500+ employees
“helpful for lesson delivery”
Pros
We've found this tool incredibly helpful for delivering lessons to our students. It has kept learning going smoothly whenever in-person classes aren't an option making sure continuity for everyone involved. The platform includes such approachable, kid-friendly tools that even our preschool pupils log into the LMS almost every day to complete their performance tasks. Its options feel simple and interactive which made it easy to implement and to weave into the teaching and learning approaches we already use. The CL team are also pleasant to work with and consistently available to help whenever we ask.
Cons
I haven't run into any issues so far everything is operating smoothly and as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“easy teaching with gamification”
Pros
To me this platform feels very simple and quick to pick up and I see it helping students make real progress in their learning. I can use its full set of tools to bring in innovation, add gamified elements and assess the skills students gain. Overall I view it as a friendly way to teach that also makes my job as a teacher easier.
Cons
Well I really like almost everything about it but I wish there weren't so many steps to get tasks done for example uploading materials, opening an assignment or starting an exam often requires too many clicks and procedures. It's not a deal-breaker yet if the workflow were aligned and some steps removed using the platform would be noticeably easier.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid-Market, 500+ employees
“flexible and modern elearning”
Pros
I've found this tool to be a fresh, cutting-edge eLearning solution that can be tailored to virtually any team or organizational setup. It's also easy to access and manage. The people at Cypher are quick to respond to ideas and feedback and their support team consistently goes above and beyond to ensure I and other clients reach the goals we want from the platform.
Cons
Wish there was a simpler built-in way to schedule archive dates for individual users instead of having to tack on a deactivation step to a course.. that workaround feels clumsy. Setting an archive date directly on a user seems like a basic admin capability for any eLearning system yet Cypher makes this particular task frustratingly awkward and more complicated than it ought to be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“smooth content administration”
Pros
I find the platform's management simple and it makes administering users and content a smoother, more pleasant experience for me.
Cons
When I need to upload many users at once I run into a restriction: the platform caps bulk upload files at under a thousand records which is frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mid-Market, 500+ employees
“clean interface with strong accessibility”
Pros
We really like the interface as it's clean and professional and feels polished. The platform is easy to use and quite simple so getting around is simple. Customer support during set-up was especially helpful and made a big difference in our decision and the strong accessibility features were a key reason we chose Cypher.
Cons
This isn't so much a criticism of Cypher itself but I personally would love to see more gamification elements and more animated, interactive features built into the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 500+ employees
“custom lesson creation made easy”
Pros
As a teacher I'm able to build my own materials and tie them to my lesson plans and students can use those resources to practice and improve their skills.
Cons
It takes me quite a while to fill the platform with content.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Well-structured lesson layout”
Pros
What stands out to me is how the layout helps me arrange my lessons without confusion. Everything is placed in a way that lets me plan my teaching flow with less effort and better control.
Cons
I can't think of any downsides because I find the interface extremely easy and simple to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“All school activities centralized”
Pros
I appreciate that different school-related activities are brought together in one place. It saves me from switching between tools and keeps my daily work more organized.
Cons
For me updating information and configuring how grades are calculated can be buggy and not very simple.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 500+ employees
“reliable on-the-go teaching”
Pros
From my experience the platform is easy to access, works well on the go, offers plenty of options and fits nicely into everyday teaching needs. I can rely on it without overthinking basic tasks.
Cons
At this stage I haven't come across anything I dislike. I really haven't found any faults or issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“clear learning insights”
Pros
What I value most is how the learning features help me plan activities and structure lessons while showing results quickly. It gives me a clear picture of what's working and what needs adjustment.
Cons
I've found that it doesn't create individual report cards.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“Engaging student communication”
Pros
I really enjoy how engaging it feels when interacting with students through the system. Communication feels natural and keeps learners involved instead of feeling distant.
Cons
My main frustration is how much time I have to spend uploading the homework.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 11-50 employees
“Energetic and easy interface”
Pros
The interface feels energetic and doesn't take long for me to understand. I was able to get comfortable with it without feeling overwhelmed.
Cons
It worked well at the start but recently I've noticed it causes errors for users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Mid-Market, 500+ employees
“dependable and flexible but course catalog arrangement is tricky”
Pros
I've found this LMS to be one of the most dependable and flexible systems for building course content. It works well alongside tools like Power Campus, supports payments and connects easily with other systems. Seeing AI-driven course creation roll out felt like a big step forward for institutions I work with and setup was smooth in my case.
Cons
I'd really like the courses to be arranged in a catalog by subject area or academic program. We've tried to configure this feature without success and I have not received useful guidance or support to resolve it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Mid-Market, 500+ employees
“customization limited and costly”
Pros
What works best for me with this tool is how easy it is to launch and use the platform. I can build courses, manage them and access materials without friction. I also value how it adjusts learning paths, handles admin tasks automatically, tracks performance in detail and stays usable across devices which helps both teaching and learning stay efficient.
Cons
For me the least useful aspect of this tool is its limited capacity for advanced customization for organizations with very specific needs which might force additional development or a hunt for add-on solutions. I also view this as a downside of using CYPHER Learning along with costs that can be considerable for some organizations and the constraints in deep customization which may not completely satisfy the requirements of those needing very particular features indeed
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Mid-Market, 500+ employees
“Trusted platform for all roles”
Pros
Across my work in education I've seen how helpful this platform is for students, teachers and staff alike. I can track student progress comfortably and it keeps evolving based on user feedback. Knowing there's support available day and night adds a lot of trust for me.
Cons
There aren't any drawbacks..... on the contrary I think it's a fantastic educational resource that lets us easily integrate other websites or supplementary learning tools whenever they are needed with no issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 500+ employees
“reliable all-in-one lms”
Pros
After trying several LMS options I feel this one ranks among the most reliable and easy-to-work-with platforms I've used. Everything I need to run my classes is included and I can count on the support team whenever account issues come up.
Cons
I feel the area that needs the most attention is the user interface particularly how the sections and tabs are organized. I'm fairly fine with its current appearance yet I believe the layout could be refreshed to make it more visually appealing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9