Total 396 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

4.0

steadily improving but still room for more

Pros

Overall I've noticed steady improvements over time. The system remains easy to work with and the current interface feels more modern and polished compared to the previous version.

Cons

The platform is getting better but still I've found the export options are pretty limited when I need to pull data such as bulk assessment or survey results. On top of that bulk section editing is a pain because I have to load one topic or course at a time and making changes to course settings is similarly constrained.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

GG
Gilberto G.

Mid-Market, 500+ employees

4.0

secure and integrated learning platform

Pros

What I really appreciate is the platform's overall completeness and the strong way it connects with a variety of other technologies and I also like that all the information about the students, parents and collaborators remains completely secure and is not used for any purpose other than strictly educational ones.

Cons

I feel there should be more up-to-date tutorials on how to use it, directed at teachers, students and parents because given how feature-rich this platform is it needs to be used correctly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FB
Freder B.

Small-Business, 11-50 employees

5.0

simple lms for focused teaching

Pros

I value how simple and easy to use the interface feels. Because the system simplifies course management and monitoring student progress it frees me up to spend more time teaching and less time buried in admin tasks. Plus the built-in communication features help me stay in regular contact with my students.

Cons

While the platform is great overall I find the options for customizing the design and presentation of courses somewhat restricted. I'd love to be able to control the look of modules more closely and to add interactive elements in a more easy, user-friendly way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MCNL
Maraa Concepcia n L.

Small-Business, 11-50 employees

4.0

friendly learning platform but support could be better

Pros

Overall I've had a really positive experience with this tool. It's a full-featured & user-friendly platform that works well for both students and teachers and it doesn't demand extensive technical know-how. The layout feels simple, the screens look attractive and navigation flows smoothly which makes it pleasant to use regularly.

Cons

Occasionally glitches crop up and I've found the tech support response can be frustratingly slow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SMA
Shirlene Medori A.

Mid-Market, 500+ employees

5.0

helpful for lesson delivery

Pros

We've found this tool incredibly helpful for delivering lessons to our students. It has kept learning going smoothly whenever in-person classes aren't an option making sure continuity for everyone involved. The platform includes such approachable, kid-friendly tools that even our preschool pupils log into the LMS almost every day to complete their performance tasks. Its options feel simple and interactive which made it easy to implement and to weave into the teaching and learning approaches we already use. The CL team are also pleasant to work with and consistently available to help whenever we ask.

Cons

I haven't run into any issues so far everything is operating smoothly and as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW
Paulina W.

Enterprise, 500+ employees

5.0

easy teaching with gamification

Pros

To me this platform feels very simple and quick to pick up and I see it helping students make real progress in their learning. I can use its full set of tools to bring in innovation, add gamified elements and assess the skills students gain. Overall I view it as a friendly way to teach that also makes my job as a teacher easier.

Cons

Well I really like almost everything about it but I wish there weren't so many steps to get tasks done for example uploading materials, opening an assignment or starting an exam often requires too many clicks and procedures. It's not a deal-breaker yet if the workflow were aligned and some steps removed using the platform would be noticeably easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

4.0

flexible and modern elearning

Pros

I've found this tool to be a fresh, cutting-edge eLearning solution that can be tailored to virtually any team or organizational setup. It's also easy to access and manage. The people at Cypher are quick to respond to ideas and feedback and their support team consistently goes above and beyond to ensure I and other clients reach the goals we want from the platform.

Cons

Wish there was a simpler built-in way to schedule archive dates for individual users instead of having to tack on a deactivation step to a course.. that workaround feels clumsy. Setting an archive date directly on a user seems like a basic admin capability for any eLearning system yet Cypher makes this particular task frustratingly awkward and more complicated than it ought to be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RDJC
Raciel De Jesus C.

Enterprise, 500+ employees

5.0

smooth content administration

Pros

I find the platform's management simple and it makes administering users and content a smoother, more pleasant experience for me.

Cons

When I need to upload many users at once I run into a restriction: the platform caps bulk upload files at under a thousand records which is frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

5.0

clean interface with strong accessibility

Pros

We really like the interface as it's clean and professional and feels polished. The platform is easy to use and quite simple so getting around is simple. Customer support during set-up was especially helpful and made a big difference in our decision and the strong accessibility features were a key reason we chose Cypher.

Cons

This isn't so much a criticism of Cypher itself but I personally would love to see more gamification elements and more animated, interactive features built into the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LMG
Luz Maria G.

Mid-Market, 500+ employees

5.0

custom lesson creation made easy

Pros

As a teacher I'm able to build my own materials and tie them to my lesson plans and students can use those resources to practice and improve their skills.

Cons

It takes me quite a while to fill the platform with content.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YG
Yizel G.

Small-Business, 11-50 employees

5.0

Well-structured lesson layout

Pros

What stands out to me is how the layout helps me arrange my lessons without confusion. Everything is placed in a way that lets me plan my teaching flow with less effort and better control.

Cons

I can't think of any downsides because I find the interface extremely easy and simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EML
Erik Michel L.

Mid-Market, 500+ employees

4.0

All school activities centralized

Pros

I appreciate that different school-related activities are brought together in one place. It saves me from switching between tools and keeps my daily work more organized.

Cons

For me updating information and configuring how grades are calculated can be buggy and not very simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LC
Lucy C.

Mid-Market, 500+ employees

5.0

reliable on-the-go teaching

Pros

From my experience the platform is easy to access, works well on the go, offers plenty of options and fits nicely into everyday teaching needs. I can rely on it without overthinking basic tasks.

Cons

At this stage I haven't come across anything I dislike. I really haven't found any faults or issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJN
David Jesus N.

Mid-Market, 500+ employees

5.0

clear learning insights

Pros

What I value most is how the learning features help me plan activities and structure lessons while showing results quickly. It gives me a clear picture of what's working and what needs adjustment.

Cons

I've found that it doesn't create individual report cards.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AR
Ana R.

Mid-Market, 500+ employees

5.0

Engaging student communication

Pros

I really enjoy how engaging it feels when interacting with students through the system. Communication feels natural and keeps learners involved instead of feeling distant.

Cons

My main frustration is how much time I have to spend uploading the homework.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR
Alejandro R.

Small-Business, 11-50 employees

4.0

Energetic and easy interface

Pros

The interface feels energetic and doesn't take long for me to understand. I was able to get comfortable with it without feeling overwhelmed.

Cons

It worked well at the start but recently I've noticed it causes errors for users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CAL
Carlos Alberto L.

Mid-Market, 500+ employees

4.0

dependable and flexible but course catalog arrangement is tricky

Pros

I've found this LMS to be one of the most dependable and flexible systems for building course content. It works well alongside tools like Power Campus, supports payments and connects easily with other systems. Seeing AI-driven course creation roll out felt like a big step forward for institutions I work with and setup was smooth in my case.

Cons

I'd really like the courses to be arranged in a catalog by subject area or academic program. We've tried to configure this feature without success and I have not received useful guidance or support to resolve it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MI
Milagros I.

Mid-Market, 500+ employees

4.0

customization limited and costly

Pros

What works best for me with this tool is how easy it is to launch and use the platform. I can build courses, manage them and access materials without friction. I also value how it adjusts learning paths, handles admin tasks automatically, tracks performance in detail and stays usable across devices which helps both teaching and learning stay efficient.

Cons

For me the least useful aspect of this tool is its limited capacity for advanced customization for organizations with very specific needs which might force additional development or a hunt for add-on solutions. I also view this as a downside of using CYPHER Learning along with costs that can be considerable for some organizations and the constraints in deep customization which may not completely satisfy the requirements of those needing very particular features indeed

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MDJL
Maraa de Jesas L.

Mid-Market, 500+ employees

5.0

Trusted platform for all roles

Pros

Across my work in education I've seen how helpful this platform is for students, teachers and staff alike. I can track student progress comfortably and it keeps evolving based on user feedback. Knowing there's support available day and night adds a lot of trust for me.

Cons

There aren't any drawbacks..... on the contrary I think it's a fantastic educational resource that lets us easily integrate other websites or supplementary learning tools whenever they are needed with no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
Claudine S.

Enterprise, 500+ employees

4.0

reliable all-in-one lms

Pros

After trying several LMS options I feel this one ranks among the most reliable and easy-to-work-with platforms I've used. Everything I need to run my classes is included and I can count on the support team whenever account issues come up.

Cons

I feel the area that needs the most attention is the user interface particularly how the sections and tabs are organized. I'm fairly fine with its current appearance yet I believe the layout could be refreshed to make it more visually appealing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9