CYPHER Learning

CYPHER Learning Reviews

88 Reviews

Overall Rating

4.6

88 Reviews

Rating Distribution

5

star

(55)

4

star

(30)

3

star

(2)

2

star

(0)

1

star

(1)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

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Filters

Great For Older Students & Adults
Pros

I adore the sleek design of Cypher Learning and the ability to tailor it to our needs. We utilize it as an LMS for our online school, and our students delight in tracking their progress and grades as they advance through our courses.

Cons

Teaching students from age four to adults, our LMS design might not match the vibrant visuals our younger learners are used to. It caters more towards middle and high schoolers, college-level learners, and adult development.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Kierra

E-Learning, 1-10 employees

More than a year

Apr 27, 2024

CYPHER Learning for Credible Knowledge Facilitation
Pros

CYPHER Learning revolutionizes all online learning, offering suitable enhancements in information delivery.

Cons

CYPHER Learning is rich in diversity and encompasses comprehensive information management measures.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Garlasco

Health, Wellness and Fitness, 101-500 employees

More than a year

Apr 02, 2024

Neo Lms
Pros

The incorporation of gamification, activities, and assessments helps shift away from traditional pencil and paper methods.

Cons

Occasionally, errors like HTTP errors occur, and the night mode still has some bugs.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Robelei

Education Management, 51-100 employees

More than a year

Sep 01, 2022

NEO LMS review
Pros

What impresses me about NEO LMS is its seamless navigation and the array of diverse assessments it offers.

Cons

A suggestion for NEO LMS improvement would be to notify students when teachers assign tasks using Content Pages.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Alyssa Jane

Education Management, 51-100 employees

More than a year

Aug 25, 2022

Thank you neo lms
Pros

NEO LMS is exceptionally child-friendly. Even a first-grade student can easily navigate its features.

Cons

It inconsistently notifies students about activities.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jasmine

E-Learning, 51-100 employees

More than a year

Aug 23, 2022

NEO as a tool for online schooling
Pros

Providing diverse activities and maintaining an organized gradebook simplifies its usage greatly.

Cons

The attendance log lacks customization options to fit the school's preferred format.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Robelei Swain

Education Management, 51-100 employees

More than a year

Aug 21, 2022

NEO LMS for learning.
Pros

I highly recommend this software. What stands out the most is its all-in-one functionality.

Cons

Every aspect of this software is indispensable to me.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Rossyan

Education Management, 11-50 employees

More than a year

Aug 19, 2022

Neo LMS as our new face of our future
Pros

Neo LMS assists us in adapting to our new setup effortlessly, facilitating the transition from traditional to modern teaching methods.

Cons

I appreciate almost everything about NEO, except for its overly sensitive assignment section.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Catherine

E-Learning, 51-100 employees

More than a year

Aug 18, 2022

My Review
Pros

This is the ultimate software for learning management. It offers ideal features for both learners and educators alike. Its functionality streamlines learning assessments, student progress, and development tracking.

Cons

NEO experiences downtime due to updates. However, it is a part of the software's improvement process and usually resolves quickly.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Clarissa

Education Management, 51-100 employees

More than a year

Aug 17, 2022

NEO through a teachers Eyes
Pros

There are numerous aspects of NEO that I appreciate, but to sum it up, it has made our work more efficient and creative. We have been able to deliver enjoyable and meaningful lessons to students efficiently.

Cons

NEO had no major issues, but enhancing the offline mode for lessons would be beneficial.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

Shalom

E-Learning, 11-50 employees

More than a year

Aug 15, 2022

Neo 101
Pros

The simplicity in organizing assessments is remarkable. Neo offers a virtual platform to arrange assessments for student learning through its assignment feature.

Cons

It would enhance the attendance feature if we could segment dates into quarters or grading periods.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jean

E-Learning, 51-100 employees

More than a year

Aug 14, 2022

Pros and Cons of NEO LMS
Pros

As an educator, the standout feature of NEO LMS for me has been its assignment management. I can personalize instruction fonts, incorporate rubrics, and schedule activity postings. It aids me in structuring my class and monitoring my students' progress effectively.

Cons

I rarely use the calendar feature in NEO due to its limited customization options. I prefer using other applications for calendars.

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

Ana Angelica

E-Learning, 51-100 employees

Less than a year

Aug 13, 2022

NEO LMS Review
Pros

The ease of navigation is striking. Its features can be grasped within minutes without any difficulty.

Cons

Assignments from the main class does not sync properly.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Ciara

Education Management, 51-100 employees

More than a year

Aug 11, 2022

NEO the one
Pros

Navigation through the LMS is straightforward. Customizing classes and folders, and syncing lessons to child classes, is effortless. Progress tracking is also simple.

Cons

Customizing date ranges for attendance tracking per quarter or semester would significantly improve efficiency. Manually inputting dates is time-consuming.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Anonymous

Not Specified, 11-50 employees

More than a year

Aug 09, 2022

User's Point of Review
Pros

What I particularly like is the ability to organize our lessons and make them interactive. It also allows seamless integration of other websites within the LMS.

Cons

The synchronization of lessons sometimes malfunctions.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Karyl Jane

E-Learning, 11-50 employees

More than a year

Jul 21, 2022

Teacher's partner amidst Pandemic
Pros

With the LMS, embedding videos into our lessons is easier, and we can monitor student engagement through various assessment tools.

Cons

I do not have a least favorite part of NEO; I value every tab and function. Training on gamification would be beneficial to utilize that feature more effectively.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

Not Specified, 101-500 employees

More than a year

Jul 02, 2022

Impressive Learning Management System
Pros

Jira is userfriendly and offers valuable features for the teaching and learning process.

Cons

One area for improvement is the attendance feature which could benefit from enhanced date breakdowns for grading periods.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Anonymous

N/A, 51-100 employees

Jul 01, 2022

Outstanding Platform with Exceptional Support
Pros

The visual portal editor and accessdiscount codes are highly advantageous.

Cons

A limitation is that users who have been deactivated cannot retake the same course without creating a new accountemail.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Kai

Cosmetics, 11-50 employees

Jul 01, 2022

Neo LMS Review
Pros

Neo LMS is known for its ease of use and responsive customer support.

Cons

However it lacks the ability to customize grading scales and gradebooks to meet college requirements.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Filbert

Education Management, 51-100 employees

Jul 01, 2022

USA's Experience with NEO
Pros

My team appreciates the ease of use smooth navigation and other positive aspects.

Cons

On the downside NEO has a limited selection of apps in the App Center for integration and there are constraints in downloading and converting lessons to Word or PDF formats.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Rodel

E-Learning, 500+ employees

Jul 01, 2022

Enhancing the Student Experience
Pros

We value NEO's responsiveness pricing and support forum.

Cons

However we find the user interface outdated and face challenges integrating various SSO capabilities such as login with Microsoft accounts.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Ranjana

Information Technology and Services, 11-50 employees

Jul 01, 2022

Maximizing Benefits with Matrix
Pros

Matrix LMS offers a userfriendly experience and numerous features for selfdirected learning.

Cons

While the platform allows for report customization the abundance of options can be overwhelming. A guide for administrators to identify critical data would be beneficial.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Lai

Professional Training & Coaching, 500+ employees

Jul 01, 2022

Satisfactory but with Room for Improvement
Pros

We appreciate the costeffectiveness compared to Moodle and the relatively faster loading and logical connections.

Cons

On the downside there have been delays in resolving questions related to bulk question uploads.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

Majoe

Education Management, 500+ employees

Jul 01, 2022

Matrix LMS Evaluation
Pros

Matrix LMS allows for platform customization and branding.

Cons

However challenges lie in reporting initial onboarding ongoing support student enrollment in facetoface workshops SCORM file compatibility on different devices and the user experience of the app.

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

Heather

Health Wellness and Fitness, 51-100 employees

Jul 01, 2022

NEO LMS Review from a Network of Schools
Pros

Key features include competency tracking and score rules and NEO's interface is easy to navigate.

Cons

However there is currently no way to export competency reports a vital feature for a network of schools. Additionally an item analysis for quizzes would be beneficial but is currently lacking.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Maria Isabel

Education Management, 500+ employees

Jul 01, 2022

Matrix LMS
Pros

This Learning Management System has afforded us the opportunity to continue offering educational opportunities to our users.

Cons

A cycling system restricts the LMS usage duration for learners.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Mark Anthony

Pharmaceuticals, 101-500 employees

Jul 01, 2022

Organized and Accessible
Pros

The worksheets and activities engage learners and facilitators, reducing workload and enhancing learner capabilities.

Cons

Some features are challenging to navigate without prior knowledge.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Evelita

Education Management, 11-50 employees

More than a year

Jul 01, 2022

NEO LMS Review
Pros

There is a wide range of assignments available for students, and they are simple to monitor.

Cons

The attendance feature lacks customization according to the school's requirements.

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

Anonymous

Not Specified, 51-100 employees

More than a year

Jul 01, 2022

Review
Pros

Navigation is straightforward, and most features contribute to the teaching-learning process effectively.

Cons

The attendance feature needs additional options, such as breaking down dates into grading periods.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Anonymous

Not Specified, 51-100 employees

More than a year

Jul 01, 2022

Flexible learning portal with fast support
Pros

It serves as our allinone solution for training management whether conducted online or in a traditional classroom. Before adopting Matrix we spent a considerable amount of time handling classroom training. With Matrix users can selfenroll and we can efficiently manage waitlists and upload assessments for grading creating a robust audit trail. Furthermore it allows us to handle multiple brands within a single portal resulting in cost savings and reduced administrative efforts.

Cons

Approximately two years after our initial adoption there was a substantial price increase. Although it still offers reasonable value for money this posed challenges in case we couldn't secure extra funds. It would have necessitated a transition to another learning portal which is a significant undertaking. However they introduced the change gradually and we greatly appreciate that.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Anita

Construction, 500+ employees

Jun 01, 2022

Drone Operations Review
Pros

Each school maintains its dedicated fully selfmanaged portal offering the capability for two parents to monitor student progress a careers adviser role for overseeing students and instructors school teachers who enjoy complete control over courses. Additionally competencies align with ASQA TGA requirements and there's an internal messaging system for secure communication between students and teachers. Instructors can also enroll students in subsequent courses and provide benchmark answers when grading assessments.

Cons

I found it quite userfriendly. I don't have many negative comments except that it took some time to become familiar with how Matrix operates even though its processes are intuitive.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Laurie

E-Learning, 1-10 employees

May 01, 2022

Matrix LMS for Online Learning
Pros

The ease of setup management of assessment tasks and ongoing customer support are crucial for our eLearning platform. Matrix LMS provides all these functionalities.

Cons

There's room for enhancing the reporting and compliance management level. Given my specific requirements I need to adapt the reporting platform accordingly.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Dale

Accounting, 1-10 employees

May 01, 2022

An excellent portal for LMS and more recently an LXP solution at the same price.
Pros

The platform offers a wide range of training solutions and in nine years of daily use it has experienced only one downtime. It seamlessly integrates dozens of addons that enhance the training process.

Cons

Various issues require attention including the absence of a SCORM export solution slow customer service with concise responses that don't prioritize issue resolution. Response times even within the U.S. time zone can be frustratingly long extending to 57 hours. Furthermore participants must pay a monthly fee for access to the platform even after completing a course. Initially participants could access their accounts and diplomas without payment only requiring payment upon entering a course. This policy has since changed and participants have no access unless they pay.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Cristian

Professional Training & Coaching, 1-10 employees

Mar 01, 2022

Learner's Best Friend
Pros

The overall flexibility of NEO has significantly benefited both administrators and users allowing for personalized lessons and subjects tailored to the student demographic. As an administrator it provides control and performance statistics for students. NEO stands out as one of the best elearning platforms offering a userfriendly and lightweight experience.

Cons

Synchronization issues occasionally arise when copying information from the masterclass. Achieving the desired user experience demands meticulous attention to detail in configuring settings.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Bernard Daniel

E-Learning, 51-100 employees

May 01, 2021

University LMS
Pros

Notable features visual appeal mobile app accessibility and userfriendly course navigation make NEO a standout choice.

Cons

Some areas need improvement including the visual aspect of the mobile app limitations in uploading or downloading certain files and areas within the platform that lack navigation options along with errors on specific pages.

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

Eugenio

Education Management, 51-100 employees

Nov 01, 2020

Really great
Pros

I appreciate the various pathways that users can follow through our online modules. The presentation is excellent and the platform is userfriendly.

Cons

At times I find it somewhat challenging to locate the starting point for enrolling in a new course.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

Melanie

Non-Profit Organization Management, 51-100 employees

May 01, 2020

Great Experience
Pros

This software is employed to establish and maintain our organization's online training portal. From a user's perspective it's easy to navigate and empowers content creators to optimize videos quizzes and written submissions for training.

Cons

As a user I haven't encountered any issues. Our training materials administrator has been pleased with its effectiveness in creating and uploading new materials and helping users navigate through the content.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Kelly

Recreational Facilities and Services, 11-50 employees

May 01, 2020

My INDIE LMS review
Pros

The flexibility to configure classes according to my preferences is a standout feature. The platform boasts numerous functions.

Cons

I face some challenges with spellcheckers. Words marked in red are not included in the text after clicking the save button. Additionally I would appreciate having multiple payment options such as credit card PayPal Alipay and others to accommodate a wider range of clients. Ensuring compliance with European data protection laws would also be reassuring.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Mark

E-Learning, 1-10 employees

Apr 01, 2020

Great Function and Support
Pros

This LMS platform is robust supported by relevant assistance and continuous improvements.

Cons

It would be beneficial if the administrative dashboard were more customizable.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Roland

Education Management, 51-100 employees

Mar 01, 2020

Ease of Use
Pros

It facilitates easy access for my students to their workshops.

Cons

Currently I have no cons to mention as the site perfectly serves my small business needs.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Nicole

Health Wellness and Fitness, 1-10 employees

Mar 01, 2020

my OPINI�N
Pros

It provides full integration of managerial tasks including responding to students invoicing and addressing inquiries.

Cons

The reliability of running over AWS is commendable never experiencing downtime. Moreover the technical support and guidance on software usage are excellent and consistently provided within minutes.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

FERNANDO

Financial Services, 1-10 employees

Mar 01, 2020

Matrix LMS
Pros

Matrix LMS serves as an excellent entry point into corporate learning platforms offering a wide array of features. Automation is a significant factor in our consideration of this product.

Cons

Setting up the system posed some challenges due to a lack of documentation though the support forum provided valuable insights.

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Justin

Higher Education, 101-500 employees

Oct 01, 2019

Beautiful platform
Pros

I prefer NEO over other platforms I've used. Having utilized Moodle for many years I recently switched schools. NEO offers greater userfriendliness an attractive design and easy navigation on both desktop and mobile. The Face ID login feature is a bonus.

Cons

Overall there are no noticeable drawbacks except for a preference for more text editing options in discussions.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Daria

Arts and Crafts, 1-10 employees

Aug 01, 2019

Fantastic all rounder solution
Pros

We transitioned to Matrix LMS from another solution about 18 months ago seeking a featurerich and userfriendly solution for our digital community. Matrix has exceeded our expectations in terms of ease of installation a broad range of features automation capabilities and exceptional customer support.

Cons

For those seeking high accessibility functionality Matrix LMS offers a suitable solution though users must exercise caution as with any technology in ensuring that content aligns with accessibility needs.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Tony

Education Management, 1-10 employees

Feb 01, 2019

Awesome next gen digital learning
Pros

The interface is aesthetically pleasing and userfriendly offering mobile responsiveness builtin gamification social community features integrated apps and comprehensive automation through an innovative rules engine. This solution covers it all.

Cons

Implementing a copyright attribution feature could enhance its suitability for governmentfocused applications.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Phill

Education Management, 1-10 employees

Feb 01, 2019

NEO LMS is great for teachers who have online assignments.
Pros

The technical support is topnotch. It allows me to assign tasks both online and offline and update or edit projects at any time and from anywhere. The continuous addition of new features and improvements is a definite plus.

Cons

Navigation can occasionally feel cumbersome. For instance accessing 'Notes' for a student offers only a single route.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Travis

Education Management, 500+ employees

Jan 01, 2019

Review of NEO LMS LanSchool
Pros

I appreciate the ongoing improvements and the addition of new features.

Cons

Generally there are no significant issues I dislike. While there are a few features I would consider changing such as automating assignment distribution to prevent forgetfulness overall I have no complaints.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Anna

Primary/Secondary Education, 51-100 employees

Dec 01, 2018

School Use
Pros

We utilize this LMS for our K12 school to benefit teachers and students. I particularly like the ease of duplicating courses from one year to another and the ability to have multiple teachers per course.

Cons

The calendar integration with iPhones could be more seamless as I have been primarily restricted to desktop and laptop usage. Additionally I would appreciate a more effective way to provide feedback on submissions.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Julia

Education Management, 51-100 employees

Dec 01, 2018

Love NEO but hate NEO LMS the app
Pros

I love the capability of using Apple Classroom to restrict students to this app preventing cheating on NEO quizzes.

Cons

The app sometimes experiences glitches occasionally shutting down during student use. Not all quiz features are functional on the app. The initial login process for students can be confusing as they must enter the name of their district exactly.

Ease of use

3

Value for money

5

Customer Support

4

Functionality

4

Cailee

Education Management, 500+ employees

Dec 01, 2018

NEO LMS Review
Pros

Its primary purpose is to function as a learning management software.

Cons

Lessons predominantly consist of text and lack a stepbystep navigation approach. Finding one's way through various functions such as the Gradebook can be challenging as certain terms e.g. sticky are used without accompanying definitions. Math symbols are limited and shortcuts for classes aren't easily accessible.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Grace

Education Management, 51-100 employees

Dec 01, 2018