Total 396 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR

Gsutavo R.

Not Specified, N/A employees

5.0
October 2025

AI-guided easy LMS

Pros

Even though I wouldn't call myself very tech-savvy I found it extremely easy to use right from the start. The AI assistants are fantastic.. they don't just sit there but they actively guide me step by step through the process. That hands-on help is what makes building a course feel so smooth and completely stress-free for me. It's like having a patient expert right there with me.

Cons

My only problem is that some of the more sophisticated tools require a bit of time to master and tailor to my needs although the support staff have been very supportive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M

Matei

Education Management, 51-100 employees

Less than a year

5.0
March 2025

Pretty user friendly tool

Pros

CYPHER Learning is pretty user-friendly. I figured everything out right from the start without needing any help. Taking quizzes is fast too and the immediate feedback helps me understand what I got wrong.

Cons

My experience was great but a dedicated mobile app would make accessing everything on my phone much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D

Darius

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0
March 2025

schoolwork organized in one spot!

Pros

Before using this system, I used to forget my homework but now it is all organized in one spot. I can review my grades, assignments and lessons whenever I want. Taking tests is also really simple and low-pressure!

Cons

There are not any downsides to learning with NEO. My experience has been completely positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sofia

Primary/ Secondary Education, 11-50 employees

Less than a year

5.0
March 2025

Much better than paper tests

Pros

Tests are much better here than on paper. Everything is pretty simple and I do not stress about misplacing my work. My teacher uses fun question types that make the whole experience even more enjoyable.

Cons

Everything is perfect and I really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ana-Maria

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0
March 2025

love the gamification feature

Pros

My favorite part is the gamification feature. I earn points for finishing lessons and quizzes and can see my rank on the class leaderboard. It turns learning into a fun competition and really pushes me to get a higher score so it is not just another boring place to turn in homework.

Cons

I do not really have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Karina

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0
March 2025

Simplest tool ever

Pros

This tool is really easy to get started with and the organization is great. Finding assignments, checking grades and submitting work is quick and hassle-free. The simple design makes learning much smoother. Overall it is a fantastic tool for school.

Cons

Everything about it is amazing. In short there is nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DI

Daria Ioana

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0
March 2025

my academic lifesaver

Pros

With everything being online, I never lose my homework or forget about assignments. Tests are quick to take and I love getting my results instantly.

Cons

Even with frequent use, I cannot find any flaws to point out. It is a genuinely helpful tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anisia

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0
March 2025

Finally, a platform that gets it right

Pros

All my class materials, notes and videos are stored in one place, so I do not have to search through emails or different apps to find what I need. Everything is sorted by subject and easy to look up. I used to get anxious about online exams but the clean interface here is calming and does not make me feel rushed. It also saves my progress so I never lose my work.

Cons

I have never run into any problems on this platform, so I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sebastian

Education Management, 1-10 employees

Less than a year

5.0
March 2025

Keeps my schoolwork organized

Pros

It keeps my schoolwork organized. I can easily see upcoming deadlines and never worry about losing an assignment. Also it is a lifesaver when you are juggling multiple classes! Group projects are also much simpler with the collaboration tools as my classmates and I can share files, chat and even edit documents together right on the platform without messy email chains.

Cons

There is absolutely nothing to complain about. The platform works exactly as it should and I have not had any issues worth noting. It fulfills its purpose without any noticeable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manuel

Automotive, 51-100 employees

More than a year

5.0
March 2025

User-friendly with great AI features

Pros

My favorite things about CYPHER are how user-friendly it is, its AI features and how well it works for both teachers and students.

Cons

Honestly, I cannot think of any cons with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RLR

Roland Lorenzo R.

Enterprise, 500+ employees

5.0
December 2024

flexible LMs with gamification

Pros

Using this tool is what helped me keep my own job and those of coworkers during the pandemic. It really made shifting from conventional classroom methods to more creative, tech-driven instruction much smoother. The system feels simple, the layout is excellent and the support team is genuinely helpful. Setting up courses, adding students and building lesson modules took almost no time. The platform offers great flexibility. I'm a big fan of the Gradebook, it removed much of the headache from calculating marks. Also the gamification tools completely transformed engagement, my learners get excited about earning points, badges and prizes for finishing quizzes or lessons. Those incentives were literally lifesavers for some of them.

Cons

Why would I complain? Since I first started using the LMS back in 2012 it has gotten dramatically better. The issues my coworkers bring up rarely stem from the software itself but from their unfamiliarity with how it works. Once they take the time to learn its features they usually end up appreciating it as much as I do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Chona B.

Mid-Market, 500+ employees

5.0
December 2024

User-friendly tool

Pros

What I appreciate most about this tool is how user-friendly it is. I find the layout easy to navigate

Cons

I'd appreciate it if they upgraded the mobile app a bit more because it would help students

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RH

Rowena H.

Mid-Market, 500+ employees

5.0
December 2024

All-in-one lms access

Pros

As a user I find it extremely easy to use and a true all-in-one solution you can access from an LMS.

Cons

I haven't found any issues yet it's been great for both faculty and students to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

roda s.

Mid-Market, 500+ employees

5.0
December 2024

fast and responsive tech support

Pros

Generally speaking being one of the admins for our LMS I find the thing I appreciate most is how quickly tech support responds whenever we encounter problems or technical glitches

Cons

So far I have no complaints I am genuinely satisfied with the services that have been provided to us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SLM

Sherry Lynne M.

Enterprise, 500+ employees

5.0
November 2024

Evolving features with simple navigation

Pros

I appreciate that it continues to enhance its feature set while keeping navigation simple and user-focused. The 24/7 support is genuinely reliable and helpful which builds confidence even for users who aren't very tech-savvy.

Cons

It would help if uploaded items such as photos and documents automatically resized to fit any device screen for a smoother viewing experience. I also think adding a Newsfeed scheduled-post option would make organizing and planning announcements and posts much easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

ALA

Anna Liza A.

Mid-Market, 500+ employees

4.0
November 2024

Anytime anywhere learning access

Pros

Truly I value the all learning capabilities of Schoolbook which we use at our school as they make learning accessible anytime and anywhere.

Cons

Honestly I've noticed it's not very user-friendly.. I have to use it constantly before I can get familiar enough to use most of its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
November 2024

Quick and easy online assessments

Pros

The test feature is especially useful for me because it allows exams to be checked quickly and easily saving a significant amount of time.

Cons

So far I can't think of any downsides to using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW

Brittney W.

Mid-Market, 500+ employees

4.0
November 2024

excellent support but pathway reporting needs improvement

Pros

From my experience the support from the specialized team has been excellent. They are approachable, friendly and always willing to help whenever I need assistance.

Cons

Regarding pathway settings I would expect that every mandatory topic within a course contributes to the overall completion tally. For example if I set up a pathway for induction policies and include a separate topic for the course's privacy policy then pulling a report on the privacy policy should show its completion status as part of the whole course not isolated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

5.0
September 2024

Time-saving learning platform

Pros

The platform is very easy to learn and use and it helps me save time when reviewing work and calculating averages. The scheduling tools are extremely practical and the wide range of exercises adds a lot of flexibility.

Cons

So far I've found its features very interesting. What I would ask to fix is that when using the 'Hotspot' it doesn't display fully on a tablet or phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Armando G.

Mid-Market, 500+ employees

5.0
September 2024

Engaging learning with gamification

Pros

I've found the platform offers features I really like such as gamification, domain customization and well-organized activities that make learning clearer and more engaging for users.

Cons

One drawback I've noticed is that they don't offer a report card feature that displays grades by specific periods which makes tracking progress harder for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Enterprise, 500+ employees

4.0
August 2024

steadily improving but still room for more

Pros

Overall I've noticed steady improvements over time. The system remains easy to work with and the current interface feels more modern and polished compared to the previous version.

Cons

The platform is getting better but still I've found the export options are pretty limited when I need to pull data such as bulk assessment or survey results. On top of that bulk section editing is a pain because I have to load one topic or course at a time and making changes to course settings is similarly constrained.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

GG

Gilberto G.

Mid-Market, 500+ employees

4.0
August 2024

secure and integrated learning platform

Pros

What I really appreciate is the platform's overall completeness and the strong way it connects with a variety of other technologies and I also like that all the information about the students, parents and collaborators remains completely secure and is not used for any purpose other than strictly educational ones.

Cons

I feel there should be more up-to-date tutorials on how to use it, directed at teachers, students and parents because given how feature-rich this platform is it needs to be used correctly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FB

Freder B.

Small-Business, 11-50 employees

5.0
August 2024

simple lms for focused teaching

Pros

I value how simple and easy to use the interface feels. Because the system simplifies course management and monitoring student progress it frees me up to spend more time teaching and less time buried in admin tasks. Plus the built-in communication features help me stay in regular contact with my students.

Cons

While the platform is great overall I find the options for customizing the design and presentation of courses somewhat restricted. I'd love to be able to control the look of modules more closely and to add interactive elements in a more easy, user-friendly way.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MCNL

Maraa Concepcia n L.

Small-Business, 11-50 employees

4.0
August 2024

friendly learning platform but support could be better

Pros

Overall I've had a really positive experience with this tool. It's a full-featured & user-friendly platform that works well for both students and teachers and it doesn't demand extensive technical know-how. The layout feels simple, the screens look attractive and navigation flows smoothly which makes it pleasant to use regularly.

Cons

Occasionally glitches crop up and I've found the tech support response can be frustratingly slow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

SMA

Shirlene Medori A.

Mid-Market, 500+ employees

5.0
August 2024

helpful for lesson delivery

Pros

We've found this tool incredibly helpful for delivering lessons to our students. It has kept learning going smoothly whenever in-person classes aren't an option making sure continuity for everyone involved. The platform includes such approachable, kid-friendly tools that even our preschool pupils log into the LMS almost every day to complete their performance tasks. Its options feel simple and interactive which made it easy to implement and to weave into the teaching and learning approaches we already use. The CL team are also pleasant to work with and consistently available to help whenever we ask.

Cons

I haven't run into any issues so far everything is operating smoothly and as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PW

Paulina W.

Enterprise, 500+ employees

5.0
August 2024

easy teaching with gamification

Pros

To me this platform feels very simple and quick to pick up and I see it helping students make real progress in their learning. I can use its full set of tools to bring in innovation, add gamified elements and assess the skills students gain. Overall I view it as a friendly way to teach that also makes my job as a teacher easier.

Cons

Well I really like almost everything about it but I wish there weren't so many steps to get tasks done for example uploading materials, opening an assignment or starting an exam often requires too many clicks and procedures. It's not a deal-breaker yet if the workflow were aligned and some steps removed using the platform would be noticeably easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
August 2024

flexible and modern elearning

Pros

I've found this tool to be a fresh, cutting-edge eLearning solution that can be tailored to virtually any team or organizational setup. It's also easy to access and manage. The people at Cypher are quick to respond to ideas and feedback and their support team consistently goes above and beyond to ensure I and other clients reach the goals we want from the platform.

Cons

Wish there was a simpler built-in way to schedule archive dates for individual users instead of having to tack on a deactivation step to a course.. that workaround feels clumsy. Setting an archive date directly on a user seems like a basic admin capability for any eLearning system yet Cypher makes this particular task frustratingly awkward and more complicated than it ought to be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RDJC

Raciel De Jesus C.

Enterprise, 500+ employees

5.0
August 2024

smooth content administration

Pros

I find the platform's management simple and it makes administering users and content a smoother, more pleasant experience for me.

Cons

When I need to upload many users at once I run into a restriction: the platform caps bulk upload files at under a thousand records which is frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

5.0
August 2024

clean interface with strong accessibility

Pros

We really like the interface as it's clean and professional and feels polished. The platform is easy to use and quite simple so getting around is simple. Customer support during set-up was especially helpful and made a big difference in our decision and the strong accessibility features were a key reason we chose Cypher.

Cons

This isn't so much a criticism of Cypher itself but I personally would love to see more gamification elements and more animated, interactive features built into the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LMG

Luz Maria G.

Mid-Market, 500+ employees

5.0
August 2024

custom lesson creation made easy

Pros

As a teacher I'm able to build my own materials and tie them to my lesson plans and students can use those resources to practice and improve their skills.

Cons

It takes me quite a while to fill the platform with content.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

YG

Yizel G.

Small-Business, 11-50 employees

5.0
August 2024

Well-structured lesson layout

Pros

What stands out to me is how the layout helps me arrange my lessons without confusion. Everything is placed in a way that lets me plan my teaching flow with less effort and better control.

Cons

I can't think of any downsides because I find the interface extremely easy and simple to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EML

Erik Michel L.

Mid-Market, 500+ employees

4.0
August 2024

All school activities centralized

Pros

I appreciate that different school-related activities are brought together in one place. It saves me from switching between tools and keeps my daily work more organized.

Cons

For me updating information and configuring how grades are calculated can be buggy and not very simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LC

Lucy C.

Mid-Market, 500+ employees

5.0
August 2024

reliable on-the-go teaching

Pros

From my experience the platform is easy to access, works well on the go, offers plenty of options and fits nicely into everyday teaching needs. I can rely on it without overthinking basic tasks.

Cons

At this stage I haven't come across anything I dislike. I really haven't found any faults or issues so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJN

David Jesus N.

Mid-Market, 500+ employees

5.0
August 2024

clear learning insights

Pros

What I value most is how the learning features help me plan activities and structure lessons while showing results quickly. It gives me a clear picture of what's working and what needs adjustment.

Cons

I've found that it doesn't create individual report cards.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AR

Ana R.

Mid-Market, 500+ employees

5.0
August 2024

Engaging student communication

Pros

I really enjoy how engaging it feels when interacting with students through the system. Communication feels natural and keeps learners involved instead of feeling distant.

Cons

My main frustration is how much time I have to spend uploading the homework.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AR

Alejandro R.

Small-Business, 11-50 employees

4.0
August 2024

Energetic and easy interface

Pros

The interface feels energetic and doesn't take long for me to understand. I was able to get comfortable with it without feeling overwhelmed.

Cons

It worked well at the start but recently I've noticed it causes errors for users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

CAL

Carlos Alberto L.

Mid-Market, 500+ employees

4.0
August 2024

dependable and flexible but course catalog arrangement is tricky

Pros

I've found this LMS to be one of the most dependable and flexible systems for building course content. It works well alongside tools like Power Campus, supports payments and connects easily with other systems. Seeing AI-driven course creation roll out felt like a big step forward for institutions I work with and setup was smooth in my case.

Cons

I'd really like the courses to be arranged in a catalog by subject area or academic program. We've tried to configure this feature without success and I have not received useful guidance or support to resolve it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MI

Milagros I.

Mid-Market, 500+ employees

4.0
August 2024

customization limited and costly

Pros

What works best for me with this tool is how easy it is to launch and use the platform. I can build courses, manage them and access materials without friction. I also value how it adjusts learning paths, handles admin tasks automatically, tracks performance in detail and stays usable across devices which helps both teaching and learning stay efficient.

Cons

For me the least useful aspect of this tool is its limited capacity for advanced customization for organizations with very specific needs which might force additional development or a hunt for add-on solutions. I also view this as a downside of using CYPHER Learning along with costs that can be considerable for some organizations and the constraints in deep customization which may not completely satisfy the requirements of those needing very particular features indeed

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MDJL

Maraa de Jesas L.

Mid-Market, 500+ employees

5.0
August 2024

Trusted platform for all roles

Pros

Across my work in education I've seen how helpful this platform is for students, teachers and staff alike. I can track student progress comfortably and it keeps evolving based on user feedback. Knowing there's support available day and night adds a lot of trust for me.

Cons

There aren't any drawbacks..... on the contrary I think it's a fantastic educational resource that lets us easily integrate other websites or supplementary learning tools whenever they are needed with no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Claudine S.

Enterprise, 500+ employees

4.0
August 2024

reliable all-in-one lms

Pros

After trying several LMS options I feel this one ranks among the most reliable and easy-to-work-with platforms I've used. Everything I need to run my classes is included and I can count on the support team whenever account issues come up.

Cons

I feel the area that needs the most attention is the user interface particularly how the sections and tabs are organized. I'm fairly fine with its current appearance yet I believe the layout could be refreshed to make it more visually appealing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

JPT

Jose Pablo T.

Small-Business, 11-50 employees

5.0
August 2024

centralized student information

Pros

What I like is having all student-related details in one place including attendance, assignments and grades. It makes evaluations and course management much simpler and I can also see how students are engaging with the content.

Cons

Honestly there's nothing negative I can point out. I feel like I haven't explored all of its features yet and from what I've seen it comes across as a very simple platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Alejandro G.

Mid-Market, 500+ employees

3.0
August 2024

Organized homework and grading

Pros

For me the app offers a smooth way for students to turn in homework and for teachers to review and grade it. Everything stays organized and I depend on it for all my current classes.

Cons

I've found updating homework to be rather tough and the app fails to send a notification when a student posts their submission as a comment on their assignment.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

BYV

Biannely Yamel V.

Mid-Market, 500+ employees

5.0
August 2024

AI-powered course creation

Pros

I really enjoy that entire courses and images can be created quickly with AI. It saves time and sparks ideas when I'm planning lessons.

Cons

For me making corrections and arranging the activities is overly manual and I have to click way too much.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

4.0
August 2024

fast issue resolution

Pros

I've noticed the organization responds quickly when problems come up. Issues don't linger for long which makes the platform feel dependable.

Cons

Well for us their fee isn't the most competitive one on the market

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2024

centralized evidence management

Pros

What helps me most is being able to keep all supporting evidence stored in one central place. It reduces clutter and makes referencing materials much easier.

Cons

Unfortunately the platform doesn't let me make selective or specifically targeted assignments for activities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2024

AI-supported lesson creation

Pros

I find it very productive that starting from one idea, the AI offers multiple options I can adjust to fit my teaching goals and my group's needs. It feels supportive rather than restrictive.

Cons

Sometimes I notice it can end up reproducing the same explanatory frameworks for a topic which makes the development or progression of ideas less clear.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
August 2024

Automated AI content generation

Pros

AI-generated content is created automatically for both learners and instructors. I like that it lightens the load when preparing courses and also helps students study more effectively.

Cons

Getting new users whether students or teachers to actually adopt the platform has been difficult in my experience which slows down its usefulness.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

CFA

Caira Feliz A.

Enterprise, 500+ employees

5.0
August 2024

Easy setup with reliable support

Pros

As both an administrator and a regular user I've found the platform surprisingly easy to pick up and move around in. We can set up the courses we want without fuss and the support team has guided us consistently throughout our time using the app. It's also really easy to locate and pull together our records which gives me confidence that everything is being stored and protected properly.

Cons

At the moment as an administrator I'd still appreciate a bulk unenrollment feature. It would also be helpful to have a simpler way to bulk-archive learners who are no longer active so we can keep the roster tidy without doing everything by hand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VH

Vanessa H.

Mid-Market, 500+ employees

5.0
August 2024

Outstanding team

Pros

The team I work with are an outstanding group. I find them highly accountable and quick to suggest solutions that fit our business needs. They also give excellent support in helping to make our initiatives successful

Cons

When it comes to integrating other applications I think there's room for improvement. For example support for digital badges, certificates and AI-powered apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid-Market, 500+ employees

5.0
August 2024

customizable platform with strong support

Pros

For me the platform handles a wide range of tasks and offers extensive process customization. It's reasonably simple and easy to use and we managed to connect it with our other systems without much trouble. The technical support team has been outstanding.

Cons

I've found certain system limitations tied to how our team operates. A few have been fixed but we still have others that we handle through workarounds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9