Total 396 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

31%

3

Stars

2%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GR
Gsutavo R.

Not Specified, N/A employees

5.0

AI-guided easy LMS

Pros

Even though I wouldn't call myself very tech-savvy I found it extremely easy to use right from the start. The AI assistants are fantastic.. they don't just sit there but they actively guide me step by step through the process. That hands-on help is what makes building a course feel so smooth and completely stress-free for me. It's like having a patient expert right there with me.

Cons

My only problem is that some of the more sophisticated tools require a bit of time to master and tailor to my needs although the support staff have been very supportive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Matei

Education Management, 51-100 employees

Less than a year

5.0

Pretty user friendly tool

Pros

CYPHER Learning is pretty user-friendly. I figured everything out right from the start without needing any help. Taking quizzes is fast too and the immediate feedback helps me understand what I got wrong.

Cons

My experience was great but a dedicated mobile app would make accessing everything on my phone much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Darius

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0

schoolwork organized in one spot!

Pros

Before using this system, I used to forget my homework but now it is all organized in one spot. I can review my grades, assignments and lessons whenever I want. Taking tests is also really simple and low-pressure!

Cons

There are not any downsides to learning with NEO. My experience has been completely positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sofia

Primary/ Secondary Education, 11-50 employees

Less than a year

5.0

Much better than paper tests

Pros

Tests are much better here than on paper. Everything is pretty simple and I do not stress about misplacing my work. My teacher uses fun question types that make the whole experience even more enjoyable.

Cons

Everything is perfect and I really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ana-Maria

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0

love the gamification feature

Pros

My favorite part is the gamification feature. I earn points for finishing lessons and quizzes and can see my rank on the class leaderboard. It turns learning into a fun competition and really pushes me to get a higher score so it is not just another boring place to turn in homework.

Cons

I do not really have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karina

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0

Simplest tool ever

Pros

This tool is really easy to get started with and the organization is great. Finding assignments, checking grades and submitting work is quick and hassle-free. The simple design makes learning much smoother. Overall it is a fantastic tool for school.

Cons

Everything about it is amazing. In short there is nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DI
Daria Ioana

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0

my academic lifesaver

Pros

With everything being online, I never lose my homework or forget about assignments. Tests are quick to take and I love getting my results instantly.

Cons

Even with frequent use, I cannot find any flaws to point out. It is a genuinely helpful tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anisia

Primary/ Secondary Education, 51-100 employees

Less than a year

5.0

Finally, a platform that gets it right

Pros

All my class materials, notes and videos are stored in one place, so I do not have to search through emails or different apps to find what I need. Everything is sorted by subject and easy to look up. I used to get anxious about online exams but the clean interface here is calming and does not make me feel rushed. It also saves my progress so I never lose my work.

Cons

I have never run into any problems on this platform, so I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sebastian

Education Management, 1-10 employees

Less than a year

5.0

Keeps my schoolwork organized

Pros

It keeps my schoolwork organized. I can easily see upcoming deadlines and never worry about losing an assignment. Also it is a lifesaver when you are juggling multiple classes! Group projects are also much simpler with the collaboration tools as my classmates and I can share files, chat and even edit documents together right on the platform without messy email chains.

Cons

There is absolutely nothing to complain about. The platform works exactly as it should and I have not had any issues worth noting. It fulfills its purpose without any noticeable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Manuel

Automotive, 51-100 employees

More than a year

5.0

User-friendly with great AI features

Pros

My favorite things about CYPHER are how user-friendly it is, its AI features and how well it works for both teachers and students.

Cons

Honestly, I cannot think of any cons with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RLR
Roland Lorenzo R.

Enterprise, 500+ employees

5.0

flexible LMs with gamification

Pros

Using this tool is what helped me keep my own job and those of coworkers during the pandemic. It really made shifting from conventional classroom methods to more creative, tech-driven instruction much smoother. The system feels simple, the layout is excellent and the support team is genuinely helpful. Setting up courses, adding students and building lesson modules took almost no time. The platform offers great flexibility. I'm a big fan of the Gradebook, it removed much of the headache from calculating marks. Also the gamification tools completely transformed engagement, my learners get excited about earning points, badges and prizes for finishing quizzes or lessons. Those incentives were literally lifesavers for some of them.

Cons

Why would I complain? Since I first started using the LMS back in 2012 it has gotten dramatically better. The issues my coworkers bring up rarely stem from the software itself but from their unfamiliarity with how it works. Once they take the time to learn its features they usually end up appreciating it as much as I do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB
Chona B.

Mid-Market, 500+ employees

5.0

User-friendly tool

Pros

What I appreciate most about this tool is how user-friendly it is. I find the layout easy to navigate

Cons

I'd appreciate it if they upgraded the mobile app a bit more because it would help students

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RH
Rowena H.

Mid-Market, 500+ employees

5.0

All-in-one lms access

Pros

As a user I find it extremely easy to use and a true all-in-one solution you can access from an LMS.

Cons

I haven't found any issues yet it's been great for both faculty and students to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS
roda s.

Mid-Market, 500+ employees

5.0

fast and responsive tech support

Pros

Generally speaking being one of the admins for our LMS I find the thing I appreciate most is how quickly tech support responds whenever we encounter problems or technical glitches

Cons

So far I have no complaints I am genuinely satisfied with the services that have been provided to us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SLM
Sherry Lynne M.

Enterprise, 500+ employees

5.0

Evolving features with simple navigation

Pros

I appreciate that it continues to enhance its feature set while keeping navigation simple and user-focused. The 24/7 support is genuinely reliable and helpful which builds confidence even for users who aren't very tech-savvy.

Cons

It would help if uploaded items such as photos and documents automatically resized to fit any device screen for a smoother viewing experience. I also think adding a Newsfeed scheduled-post option would make organizing and planning announcements and posts much easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

ALA
Anna Liza A.

Mid-Market, 500+ employees

4.0

Anytime anywhere learning access

Pros

Truly I value the all learning capabilities of Schoolbook which we use at our school as they make learning accessible anytime and anywhere.

Cons

Honestly I've noticed it's not very user-friendly.. I have to use it constantly before I can get familiar enough to use most of its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

5.0

Quick and easy online assessments

Pros

The test feature is especially useful for me because it allows exams to be checked quickly and easily saving a significant amount of time.

Cons

So far I can't think of any downsides to using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BW
Brittney W.

Mid-Market, 500+ employees

4.0

excellent support but pathway reporting needs improvement

Pros

From my experience the support from the specialized team has been excellent. They are approachable, friendly and always willing to help whenever I need assistance.

Cons

Regarding pathway settings I would expect that every mandatory topic within a course contributes to the overall completion tally. For example if I set up a pathway for induction policies and include a separate topic for the course's privacy policy then pulling a report on the privacy policy should show its completion status as part of the whole course not isolated.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

5.0

Time-saving learning platform

Pros

The platform is very easy to learn and use and it helps me save time when reviewing work and calculating averages. The scheduling tools are extremely practical and the wide range of exercises adds a lot of flexibility.

Cons

So far I've found its features very interesting. What I would ask to fix is that when using the 'Hotspot' it doesn't display fully on a tablet or phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Armando G.

Mid-Market, 500+ employees

5.0

Engaging learning with gamification

Pros

I've found the platform offers features I really like such as gamification, domain customization and well-organized activities that make learning clearer and more engaging for users.

Cons

One drawback I've noticed is that they don't offer a report card feature that displays grades by specific periods which makes tracking progress harder for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8