Eurekos Reviews

Pros

Right from the start, the platform felt simple and easy to personalize to our needs. Customer support has been excellent and the flexibility it offers for managing courses is a big advantage.

Cons

There were a few cases where I had to come up with workarounds because certain features were not fully covered. That said their team supports our development pace and works with us at the rhythm we need.

Pros

Our team uses this platform both internally and with customers for software education and training and it has been fantastic. It supports both live sessions and prerecorded training which gives us a lot of flexibility. Creating new materials and keeping existing content updated is easy because the interface is logical and well organized. Whenever we've needed help, customer support has been very reliable and the overall value for the price is excellent. We rely on it to train more than 2,500 customers as well as our internal staff.

Cons

Honestly there's not much to dislike. The platform does include a lot of advanced features and capabilities and those can feel a bit difficult at first if you're not already familiar with how everything works. That said once you get comfortable using the system, those features become very valuable.

Pros

From organizing courses to building learning paths, the platform brings a clear structure that has really helped simplify our customer education programs. The team behind it is responsive and quick to adapt which makes it feel like they're genuinely invested in growing with their clients. Their customer success staff has been attentive, practical and consistently supportive whenever we've needed help. Connecting it with our existing customer portal went smoothly and has made the experience better for our users overall. On top of that, their willingness to work with custom pricing options makes them feel like a fair and flexible partner.

Cons

One part that could be better is the course setup process especially when adding courses into learning paths since it can require repeating the same descriptions multiple times. The analytics features are useful as they are but getting to the key insights more easily would definitely improve the experience. That said it sounds like updates in this area are already being planned.

Pros

It is easy putting learning modules together with this. One thing I really appreciate is that it supports H5P plugins. It also stands out for its user-friendly layout which makes navigation feel natural and simple. On top of that, the customer support is excellent, consistently providing quick and well-informed assistance.

Cons

I did run into some trouble getting data to sync easily across the different analytics tools and the learning management system.

Pros

One thing that really worked well was the built-in option for structured certification journeys, complete with automatic progress tracking and testing. I was able to create learning experiences in a step-by-step order, increasing the difficulty as users moved forward and lock them behind gates so they advanced properly. That setup was especially valuable for customer training and helped guide people toward a more advanced level.

Cons

The downside was that some parts of the certificates and digital badges felt too inflexible when it came to customization. Because of those system limitations, I had to come up with workarounds to make the certificates match our branding guidelines and that was a bit discouraging.

Pros

Putting together certification programs with this was a really positive experience. I was able to include webinars, coaching and live events in one place and the support for different learning formats made the training feel more engaging and realistic. It also helped improve our partners' compliance.

Cons

One issue I ran into was with real-time notifications while building training journeys that included events and 3D simulations.

Pros

I think using the branded portals feature turned out to be really valuable for partner training because it let us tailor different learning paths for different groups without losing control over content management. Everything stayed centralized but learners still got experiences that matched their needs.

Cons

the thing that became clear was the lack of enough information around cross-portal engagement reporting. I had to pull the metrics together manually just to create a combined learner scorecard and that made decisions around training outcomes less effective.

Pros

It's been really helpful for building a wide range of learning activities. I'm able to set up and deliver all kinds of training, from VR simulation sessions to instructor-led programs, without being limited in how the training sequence is structured which helps keep external learners engaged and moving forward through the program.

Cons

One difficulty I ran into was managing data synchronization between the learning management system and other analytics tools.

Pros

Right from the start, the support has been excellent and incredibly fast. One of the biggest advantages for me is how everything is connected across the platform. If a video, picture or other file needs to be replaced in the archives, you only have to swap it once and it updates everywhere that content is used in the trainings. That makes keeping content current incredibly simple. The audit trail is another huge plus, along with the extensive reporting options. Every system change is tracked and can be downloaded which is really important. On top of that, the training statistics are very comprehensive and you can build custom standard reports for different user groups. Creating new trainings or importing users is also impressively fast. The automation rules for emails and enrollments save a lot of time too. Once everything is properly configured, importing a new list of users and assigning them to the right trainings takes only a couple of minutes. Overall the platform offers a massive range of possibilities and really feels like it was built to serve as a full knowledge and learning hub for customers.

Cons

Honestly I have no complaints at all. I absolutely love this system.

Pros

Built with powerful course creation tools and convenient integrations, I think the platform includes some of the best features for making learning more engaging and efficient.

Cons

At this point, I haven't come across anything to dislike about it.

Pros

Right from the admin side, the platform feels simple and easy to work with and from the learner side it's genuinely engaging. Adaptive learning paths are a big plus and the system is rock great while still looking polished across all devices. It's clear a lot of thought has gone into the user experience and the regular updates and new features show the product is constantly moving forward. The H5P interactive elements make it possible to build highly engaging learning content and the built-in authoring tool is one of the biggest differentiators. It's simple to work with yet the final output looks fantastic. I can still import standard SCORM and xAPI courses, of course but the market is clearly shifting toward a more agile model where clients and partners can create content faster and make their own edits as needed. This platform really makes that possible. On top of that, the support has been excellent. The technical team clearly knows what they're doing and responds quickly whenever questions come up. Onboarding and training are also very strong so you never get the feeling that you're being left alone to figure things out. And if the knowledge base doesn't cover something, the team is there to help.

Cons

One downside is that, even though it appears on the Fosway grid, it still doesn't seem to be mentioned in the same conversations as the larger LMS platforms. That's disappointing because a lot of large corporate buyers who usually default to the big ERP vendors are missing out on some really impressive functionality here. Hopefully that changes over time as the platform becomes more widely recognized.

Pros

Our online training platform is built around this system and our experience has been excellent from the start. It comes with a strong set of features and the flexibility we needed to really bring our content to life. It has also become a key part of how we onboard new clients. One of the biggest advantages is the combination of a user-friendly interface and the ability to customize courses however we need. The available tools make creating, updating and managing our content very easy which has been especially important as we continue scaling our training programs. They also release new features regularly which helps us keep improving and elevating the quality of our content. The support has been exceptional as well especially from our Customer Success Manager. During our own onboarding, we received personalized training that made getting started much easier. On top of that, the regular check-ins and practical feedback on improving our courses have been incredibly valuable. Overall I would highly recommend it to any organization looking for a dependable, scalable and forward-looking LMS backed by excellent support and continuous improvement.

Cons

It would be even better if there were more training videos covering complex or dynamic use cases.

Pros

From day one, it has delivered us an outstanding learning management platform that feels simple to use, covers everything we need and works extremely well.

Cons

There's really nothing worth mentioning in this category.

Pros

One thing I really appreciate about this LMS is its simple interface, along with the wide range of customization it offers us. The learning tools keep users engaged, the analytics and reporting are strong and it connects well with other systems we use. On top of that, the customer support team has been responsive whenever we needed help.

Cons

The only improvement I'd really like to see is more admin and super admin access especially to allow deeper customization options.

Pros

Using it feels very easy to me and getting around the platform is simple without much effort. One of the best parts for us is the support team which is consistently quick to respond and capable of resolving issues well. It's also clear to me that the platform keeps evolving, with frequent updates and new features that continue to improve the overall experience.

Cons

There are moments when the platform feels a little unclear especially in the settings area which can be somewhat confusing to work through. On top of that, it isn't always obvious what the end user will actually receive or see and that lack of transparency can lead to some uncertainty.

Pros

Their client-focused approach has been the most impressive part for me especially how well they adapt to our specific external training needs. They do more than just give us a full set of learning tools, they involve us throughout the entire process which makes a real difference for us. The platform's fast onboarding was also a big plus since we were able to roll out our courses and training materials very quickly.

Cons

Getting familiar with all of the platform's features and functionality took some time at the beginning. Even though the documentation and support are quite comprehensive, having more in-depth tutorials or even live training sessions would make it easier to fully benefit from the platform right from the start.

Pros

From an admin and course designer standpoint, I find the tools and features are really well thought out. The layout feels simple and easy to me which makes it efficient for us to launch and update courses, keep track of attendance and handle other course management tasks. There's also a strong variety of options for embedding content into our course pages, including images, videos, external links, H5P elements and HTML code. The available page layouts help us keep everything organized and clear which creates a better overall online learning experience.

Cons

One thing I'd still love to see is an even bigger selection of page layouts and more creative design options.

Pros

Right from the start, the platform has stood out to us for how usable and adaptable it is, along with the wide range of features and the steady stream of improvements and updates. The tools were simple for us to work with early on and could be adjusted to fit our different business requirements without much trouble. From course management to the built-in authoring tool, the LMS covers a broad set of functions that support nearly every use case we have. Even with so many capabilities, it never feels overwhelming to us and whenever something is needed, there is usually a solution already available. In the rare situations where there isn't, the IT team typically finds a way to make it work for us. The regular updates and new feature releases have not only enhanced what was already there but also opened the door for entirely new ways for us to use the platform.

Cons

As with any LMS or technical product, it is never going to meet 100% of a company's needs. That said because the platform keeps improving and also allows certain features to be customized based on business requirements, it gets very close.

Pros

After a few months of using this LMS, I'm really pleased with the features, how user-friendly it is for us and especially the customer support. The platform was simple for me to pick up and the process for uploading our content is very clear. Its simple interface makes building courses quite easy for us and I also value the variety of content types it can handle. On top of that, the ability to track and analyze our student progress is a standout feature. Whenever we've needed assistance, the team has been incredibly responsive and helpful to us. Overall this LMS has been an excellent solution that has made our training workflow more efficient and improved the student experience for us.

Cons

There is limited customization, PDFs can't be uploaded and the built-in H5P app integration is minimal.

Pros

Managing our customer and third-party learning with this platform has been a really strong experience. The system keeps improving in ways that match what modern learners need now and will need going forward and it feels ahead of a lot of other LMS options because of that for us. One thing I mention often when talking about it is the team behind the product. I honestly don't think you'll find a more responsive or supportive team for us through a ticketing system. Their ongoing development, support and commitment to industry standards like xAPI have been a big plus for us.

Cons

Because the platform continues to evolve, it does mean you have to stay diligent with testing whenever updates happen. That said if there's ever a hiccup, the support team is excellent and quick to help.