Mid-Market, 500+ employees
“Initial setup quite tough...”
Pros
Having access to a free LMS has genuinely helped me align my company's training process.
Cons
There are a lot of moving parts. I'm confident that once I spend more time with it it will get easier but the initial setup remains quite tough.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Small-Business, 11-50 employees
“Helpful support and useful webinars”
Pros
Working with customer service, I found Regina Beckham incredibly helpful and she played a major role in convincing us to choose this product, I also value the usability options and the genuinely useful product webinars.
Cons
I've found some problems with error handling and the error messages aren't very clear. The navigation menu is seriously unfriendly for end users or students and overall the design doesn't feel simple.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“Reliable reporting features”
Pros
What stands out to me most are the reporting features, as they make tracking learning progress easy and reliable.
Cons
I've had repeated trouble uploading certain Captivate files to the platform and I've been forced to use awkward workarounds or backdoor methods to get them to function properly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Small-Business, 11-50 employees
“free LMs with many features”
Pros
Based on my use I find this LMS provides a surprisingly large number of useful features, even at the free tier.
Cons
For me customizing it so it doesn't feel like a cookie-cutter LMS takes a fair bit of effort.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“outdated interface with mobile issues”
Pros
Overall I've experienced it as a basic LMS without many bells and whistles but I find it fairly stable and rarely see crashes.
Cons
The interface seems pretty dated and is awkward to use which frustrates me. It's especially poor on mobile devices and I've experienced slow responses when submitting service requests.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Enterprise, 500+ employees
“Outstanding simplicity and reliability”
Pros
Honestly I feel the simplicity of use is outstanding and I've personally found the product to be extremely reliable and great in performance.
Cons
To be honest I can't think of anything about the offered programs that I dislike or would complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“easy setup with immediate results”
Pros
During setup I found everything incredibly easy and I was able to start using it right away while seeing it deliver exactly what it promises.
Cons
I do wish there were more customization options in certain areas but for the most part it functions very well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 11-50 employees
“courses lack engagement”
Pros
Personally I enjoy learning through interactive, engaging videos that include short activities and multiple scenarios.
Cons
Honestly I find the e-learning courses dull and lacking any clear methods for keeping me engaged
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
7
Small-Business, 11-50 employees
“simple to use tool”
Pros
across different user types I found it remarkably simple to use and I never felt an IT specialist was needed.
Cons
okay so I can't really point to anything specific that I disliked
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“easy setup and simple layout”
Pros
From my perspective the setup is easy, the layout feels simple and I can manage most tasks on my own without much assistance.
Cons
Personally I'd like the user interface to be a bit more polished and easier for me to navigate.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 11-50 employees
“simple video learning experience”
Pros
As a learner I find it very simple to watch the videos and pick up on what's required.
Cons
The emails I receive tend to look a bit spammy.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 11-50 employees
“Limited integration with platforms”
Pros
Using the platform has been really simple for me and I've had excellent experiences with their customer support team.
Cons
I liked using it yet it wasn't compatible with my existing platforms and didn't integrate as I'd hoped.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Mid-Market, 500+ employees
“clean and organized course management”
Pros
For my team's needs I find it a clean and easy way to organize courses.
Cons
For first-time LMS users I often find the installation and setup confusing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Small-Business, 11-50 employees
“easy content and profile uploads”
Pros
When managing content I find it very easy to upload both course materials and user profiles into the platform.
Cons
It would be really helpful if I could assign multiple courses to a single user at once since that option isn't available right now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 11-50 employees
“Difficult LMs installation”
Pros
With this system I can study remotely from very far away which has been especially valuable for me.
Cons
My problem is installing the learning management system
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Small-Business, 11-50 employees
“Responsive and caring support”
Pros
I find the customer support team to be perfect as they're incredibly responsive and always fix issues quickly. The staff are friendly and seem to genuinely care about what clients and users need from the LMS. I also find it extremely simple to look up users and keep track of their training progress.
Cons
Personally I'd like the site layout to be easier for people who aren't tech-savvy, it's a bit clunky for non-technical users although I know the team is actively working on improvements. The user interface feels outdated to me but I appreciate that they're already making efforts to modernize it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 11-50 employees
“easy personalization and tracking”
Pros
It easy to personalize settings, publish materials and track performance
Cons
Honestly I preferred the older Virtual Classroom setup before everything was shifted over to Adobe.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 500+ employees
“User-friendly for minimal HTML skills”
Pros
As someone who has minimal HTML skills I find this LMS incredibly easy to use. Once you pick an authoring tool, getting up and running and keeping things updated is easy. The support team has been exceptional.
Cons
There's not much to complain about. We searched high and low for an LMS and couldn't be happier with our choice of Latitude.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“Handy and simple navigation”
Pros
This platform is incredibly handy and simple to navigate, I uploaded several e-learning courses from my previous job and I truly saw the benefits.
Cons
I think it should be much easier to compile quiz data, pulling together the results feels unnecessarily clunky and time-consuming.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“customizable and cost-effective LMs”
Pros
As someone who recommends tools to clients I often suggest this tool to many of my customers because their LMS is highly customizable, flexible, cost-effective and easy to use. I like that it enables running custom reports, branding pages for different audiences and user groups and makes uploading courses easy.
Cons
A feature I really like is that it lets me track Resources directly and includes a built-in evaluation survey or assessment tool as part of the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10