Total 218 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

26%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

3.0

Initial setup quite tough...

Pros

Having access to a free LMS has genuinely helped me align my company's training process.

Cons

There are a lot of moving parts. I'm confident that once I spend more time with it it will get easier but the initial setup remains quite tough.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Small-Business, 11-50 employees

4.0

Helpful support and useful webinars

Pros

Working with customer service, I found Regina Beckham incredibly helpful and she played a major role in convincing us to choose this product, I also value the usability options and the genuinely useful product webinars.

Cons

I've found some problems with error handling and the error messages aren't very clear. The navigation menu is seriously unfriendly for end users or students and overall the design doesn't feel simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Small-Business, 11-50 employees

5.0

Reliable reporting features

Pros

What stands out to me most are the reporting features, as they make tracking learning progress easy and reliable.

Cons

I've had repeated trouble uploading certain Captivate files to the platform and I've been forced to use awkward workarounds or backdoor methods to get them to function properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

4.0

free LMs with many features

Pros

Based on my use I find this LMS provides a surprisingly large number of useful features, even at the free tier.

Cons

For me customizing it so it doesn't feel like a cookie-cutter LMS takes a fair bit of effort.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Enterprise, 500+ employees

1.0

outdated interface with mobile issues

Pros

Overall I've experienced it as a basic LMS without many bells and whistles but I find it fairly stable and rarely see crashes.

Cons

The interface seems pretty dated and is awkward to use which frustrates me. It's especially poor on mobile devices and I've experienced slow responses when submitting service requests.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A
Anonymous

Enterprise, 500+ employees

5.0

Outstanding simplicity and reliability

Pros

Honestly I feel the simplicity of use is outstanding and I've personally found the product to be extremely reliable and great in performance.

Cons

To be honest I can't think of anything about the offered programs that I dislike or would complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

easy setup with immediate results

Pros

During setup I found everything incredibly easy and I was able to start using it right away while seeing it deliver exactly what it promises.

Cons

I do wish there were more customization options in certain areas but for the most part it functions very well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Small-Business, 11-50 employees

2.0

courses lack engagement

Pros

Personally I enjoy learning through interactive, engaging videos that include short activities and multiple scenarios.

Cons

Honestly I find the e-learning courses dull and lacking any clear methods for keeping me engaged

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

7

A
Anonymous

Small-Business, 11-50 employees

5.0

simple to use tool

Pros

across different user types I found it remarkably simple to use and I never felt an IT specialist was needed.

Cons

okay so I can't really point to anything specific that I disliked

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

5.0

easy setup and simple layout

Pros

From my perspective the setup is easy, the layout feels simple and I can manage most tasks on my own without much assistance.

Cons

Personally I'd like the user interface to be a bit more polished and easier for me to navigate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

simple video learning experience

Pros

As a learner I find it very simple to watch the videos and pick up on what's required.

Cons

The emails I receive tend to look a bit spammy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

4.0

Limited integration with platforms

Pros

Using the platform has been really simple for me and I've had excellent experiences with their customer support team.

Cons

I liked using it yet it wasn't compatible with my existing platforms and didn't integrate as I'd hoped.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Mid-Market, 500+ employees

4.0

clean and organized course management

Pros

For my team's needs I find it a clean and easy way to organize courses.

Cons

For first-time LMS users I often find the installation and setup confusing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

easy content and profile uploads

Pros

When managing content I find it very easy to upload both course materials and user profiles into the platform.

Cons

It would be really helpful if I could assign multiple courses to a single user at once since that option isn't available right now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

4.0

Difficult LMs installation

Pros

With this system I can study remotely from very far away which has been especially valuable for me.

Cons

My problem is installing the learning management system

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

MB
Matthew B.

Small-Business, 11-50 employees

5.0

Responsive and caring support

Pros

I find the customer support team to be perfect as they're incredibly responsive and always fix issues quickly. The staff are friendly and seem to genuinely care about what clients and users need from the LMS. I also find it extremely simple to look up users and keep track of their training progress.

Cons

Personally I'd like the site layout to be easier for people who aren't tech-savvy, it's a bit clunky for non-technical users although I know the team is actively working on improvements. The user interface feels outdated to me but I appreciate that they're already making efforts to modernize it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RM
Ray M.

Small-Business, 11-50 employees

5.0

easy personalization and tracking

Pros

It easy to personalize settings, publish materials and track performance

Cons

Honestly I preferred the older Virtual Classroom setup before everything was shifted over to Adobe.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LA
Laura A.

Mid-Market, 500+ employees

5.0

User-friendly for minimal HTML skills

Pros

As someone who has minimal HTML skills I find this LMS incredibly easy to use. Once you pick an authoring tool, getting up and running and keeping things updated is easy. The support team has been exceptional.

Cons

There's not much to complain about. We searched high and low for an LMS and couldn't be happier with our choice of Latitude.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

4.0

Handy and simple navigation

Pros

This platform is incredibly handy and simple to navigate, I uploaded several e-learning courses from my previous job and I truly saw the benefits.

Cons

I think it should be much easier to compile quiz data, pulling together the results feels unnecessarily clunky and time-consuming.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JG
Julie G.

Small-Business, 11-50 employees

5.0

customizable and cost-effective LMs

Pros

As someone who recommends tools to clients I often suggest this tool to many of my customers because their LMS is highly customizable, flexible, cost-effective and easy to use. I like that it enables running custom reports, branding pages for different audiences and user groups and makes uploading courses easy.

Cons

A feature I really like is that it lets me track Resources directly and includes a built-in evaluation survey or assessment tool as part of the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10