Total 218 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

26%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

Textbook-quality learning materials

Pros

Access to subject material beyond Wikipedia is something I value and I appreciate that much of the content feels like textbook-quality material alongside effective instructor interaction and quizzes.

Cons

A recurring issue for me is getting emails about courses that I don't care about and searching for particular information can be frustrating and difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

easy navigation and consistent uptime

Pros

From a student's perspective I find it easy to navigate and compared with other LMS platforms I've used I appreciate the consistent uptime without maintenance interruptions.

Cons

I've found adding classes or enrolling students into those classes can be a bit of a hassle. I'd prefer a tabbed layout instead of the current long list of links along the left-hand side.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JB
Jennifer B.

Small-Business, 11-50 employees

5.0

Low-cost branded portal

Pros

What attracts me most is the low cost combined with how easily I can personally brand my portal.

Cons

I'd say some courses could use updating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

5.0

free platform for small teams

Pros

It's genuinely satisfying for me that small teams with fewer than 100 users can use the platform free of charge and I feel supported as my organization continues to grow.

Cons

It would be helpful if I could enroll multiple existing users in several courses at once rather than doing it course by course. I do make use of the user group feature to enroll many users into a single course.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Enterprise, 500+ employees

5.0

simple interface with clear demo

Pros

While exploring the site I found the overall experience simple with clearly organized sections and a recorded demo that helped me understand the features quickly.

Cons

There's nothing major I can point to right now as a problem but I'll share specific feedback if I stumble upon any features that could use improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

User-friendly interface and bulk management

Pros

Overall I find the interface very user-friendly and I can easily customize branding and add users in bulk which makes ongoing management efficient for me.

Cons

Honestly I can't think of anything I dislike...... the LMS provides everything I require.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

Role-specific course assignment

Pros

I really appreciate being able to assign various courses and topics to different team members. That way I can pair each employee with training that's most applicable to their role.

Cons

We sometimes struggle to log in or the system doesn't recognize accounts which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

4.0

freedom to customize learning

Pros

What I like is the freedom to put together a package that matches my exact needs. The layout is fairly simple and I find the controls simple and easy to use.

Cons

My main frustration is that customer support is limited to email only. When I'm dealing with issues during a webcast, waiting for an email reply to troubleshoot isn't practical, particularly because there's only a 15-minute window before the event to log in and run any tests. I've used other platforms that allow earlier access for dry runs and functionality checks and that beforehand access makes a big difference for live events.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Mid-Market, 500+ employees

5.0

simple platform with strong support

Pros

I find the platform incredibly simple and easy to navigate which makes getting started convenient. When I've needed technical assistance, the help desk has been fantastic. They get back to me within 24 hours and are always very supportive. They even provide complimentary LMS access for the first one hundred users which I appreciate.

Cons

Honestly I can't come up with any complaints about my experience working with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS
CHRISTINA S.

Mid-Market, 500+ employees

5.0

easy and free to use tool

Pros

It is really easy to get around and I love that it's free.

Cons

Sometimes I have a hard time getting courses to launch.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small-Business, 11-50 employees

5.0

scalable LMs for any size

Pros

Scalability is strong as a free hosted LMS it fulfills my small company's requirements. When deployed enterprise-wide I find Latitude LMS supports very large organizations.

Cons

I find.. like most LMSes.. the backend UI isn't simple enough.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DRE
Dr. Rebecca E.

Small-Business, 11-50 employees

5.0

creative course building made free

Pros

What I love most is that it's free being able to whip up courses quickly lets me experiment and be creative.

Cons

I wish the platform had more fully developed features. I'd really like to see more customization and additional options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Small-Business, 11-50 employees

5.0

User-friendly free platform

Pros

platform is really easy to use and I like that it doesn't cost anything for employers with fewer than 100 employees.

Cons

for me there isn't anything I dislike about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

4.0

Interface requires too many clicks

Pros

It is pretty easy to get set up, apply updates and I actually use it on a daily basis.

Cons

In my experience a number of actions demand too many clicks to create or modify items and I wish the interface behaved more dynamically.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CT
Curt T.

Enterprise, 500+ employees

4.0

easy setup for beginners

Pros

Okay so.... I found it easy to set up even with no prior experience.

Cons

At times the processes for creating courses and organizing content left me really confused and unsure how to proceed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KS
Kari S.

Small-Business, 11-50 employees

5.0

Insufficient usage for feedback

Pros

I find the app's interface really easy and I can quickly locate courses without any hassle.

Cons

Honestly I haven't spent enough time using it to offer any meaningful feedback yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small-Business, 11-50 employees

5.0

extremely low-priced LMs

Pros

We found the pricing to be extremely low and it suits the requirements of our organization well.

Cons

I sometimes find it challenging to navigate the system or to configure certain training modules.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

4.0

Trackable and editable courses

Pros

I'm able to download the Articulate packages and edit them whenever necessary and I also have visibility into every employee who has finished their courses.

Cons

For me the frustrating part is how long it takes to receive responses when I'm trying to add new programs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

JB
James B.

Small-Business, 11-50 employees

4.0

configurable features for any need

Pros

From my experience it offers a wide range of features and rules that I can configure to suit my needs.

Cons

Sometimes I find it can be really complicated and confusing when I'm building courses.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

BR
Brian R.

Small-Business, 11-50 employees

4.0

Initial navigation is confusing

Pros

In practice I found it very easy to set up and configure and I like the variety of options available.

Cons

At first I was confused by the website and had trouble finding the exact product I wanted.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7