Total 218 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

26%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

L
Lea

Not Specified, N/A employees

Free Trial

5.0

Definitely on my top 5

Pros

It's remarkably easy to use with a clean interface and intuitive navigation making it self-explanatory. No downtime interruptions were experienced.

Cons

The price is somewhat beyond our team budget. Despite being a small team of three trainers we cater to over 500 learners.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

L
Lisa

Not Specified, N/A employees

More than a year

4.0

Review

Pros

The software is fairly easy to use once learned but Latitude could enhance its intuitiveness. Report improvements are suggested.

Cons

The report options need updating and should offer more choices.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

F
Francisco

Not Specified, N/A employees

Less than 6 months

1.0

I found that this LMS is broken.

Pros

Nonfunctional with a very archaic setup making a retry unappealing. The setup requires technical support.

Cons

It is extremely nonfunctional and not user-friendly. Having used other LMS in the past this one is challenging to use.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

J
Jeff

Medical Devices, 500+ employees

More than a year

5.0

Excellent software that is intuitive.

Pros

Logical progression through the process points relatively easy to use and provides a necessary resource for customers.

Cons

Certain functions could benefit from "smarter" technology to avoid repeated efforts like name recognition with new entries. The software should suggest it knows what you're inputting and update pervasively making the information easier to find.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M
Marc

Not Specified, N/A employees

Less than 6 months

3.0

Fantastic

Pros

An easy-to-use system with navigation and prompts offering extra help with training and resources.

Cons

Learning a new system is always difficult especially when trying to adopt a different approach than what you've done in the past.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

O
Orlando

Package/Freight Delivery, 500+ employees

More than a year

4.0

Simple user experience and outstanding Admin support!

Pros

Noteworthy flexibility in knowledge delivery modes including single courses course groupings and certification support. The LMS excels in delivering videos and screen recordings used in training programs.

Cons

N/A

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

M
Myrna

Not Specified, N/A employees

More than a year

5.0

Easy to use

Pros

Powerful and useful with courses and easy navigation making it a must-have for educators and students alike.

Cons

Have not faced abt trouble yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Matthew

Not Specified, N/A employees

More than a year

4.0

An overall good experience: good LMS great customer support

Pros

A very reliable LMS with superb support staff resolving issues promptly and providing friendly assistance. Latitude values client input and actively works on incorporating desired features.

Cons

The interface and system design are occasionally user-unfriendly but Latitude is actively working to improve both. The interface may look dated but Latitude is making efforts to address this.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

C
Carmen

Not Specified, N/A employees

More than a year

5.0

Good reports user friendly

Pros

The ability to customize the site adding a personalized touch with the company's logo. Very easy to manage user additions or deletions with good reporting features.

Cons

No issues

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

L
Laura

Non-Profit Organization Management, 500+ employees

More than a year

5.0

We did a lot of searching before selecting Latitude Learning as our LMS. Good value.

Pros

A very user-friendly LMS for non-HTML users to set up and operate. The product's value for a company of their size made it an easy choice and recent upgrades have further increased satisfaction.

Cons

When searching for several people by name it would be beneficial to streamline the clicks needed to perform multiple searches at a time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

EL
Elijah L.

Small-Business, 11-50 employees

4.0

full-featured customizable LMs but sharp learning curve

Pros

From my perspective I consider it a full-featured LMS with a wide range of capabilities and customization options that let me tailor it to my needs especially for compliance training with strong tracking and reporting.

Cons

My experience starting out with this LMS was intimidating. Since there are so many customization settings and a large number of features, I had to invest significant time to really understand the platform before I could complete the setup. There's honestly no shortcut here with a system this feature-packed that learning curve is inevitable and unavoidable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MO
Michael O.

Mid-Market, 500+ employees

5.0

Reliable compliance and user management

Pros

As part of an organization we've relied on this platform for distributing training materials and I've been pleased with how reliably it has handled compliance courses and user management over several years.

Cons

I don't have major complaints about the platform yet I wish there were more short tutorial videos that walk through basic admin features. For instance when I first started using Latitude it took me several hours to figure out how to personalize the home page and get it looking the way I wanted. Given that I was working with the free LMS tier I understood that some effort was required, so I wasn't upset about needing to put in some time or eventually invest in paid features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IM
Ivan M.

Small-Business, 11-50 employees

4.0

Password reset process hassle

Pros

For my use I find the interface polished and professional making it easy for my company to support employee learning initiatives, upload SCORM content and rely on responsive, professional support.

Cons

For me the password reset process was a bit of a hassle because it felt overly complicated and every reset message from the system consistently ended up in my email's trash folder.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Small-Business, 11-50 employees

4.0

HTML skills needed for tweaks

Pros

What stands out to me is how impressed I am by the platform's layout and feature set, particularly the PayPal integration and the ability I have to customize branding at both website and business-unit levels.

Cons

In my experience I found that you need to be quite skilled with HTML to implement many of the custom tweaks, otherwise you end up having to hire a developer. For a small business like mine, that extra expense really undercuts the cost benefits I was expecting from using this LMS.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SGH
S. G. H.

Small-Business, 11-50 employees

5.0

flexible branded exam platform

Pros

In my role as an administrator I feel the Portal offers me excellent flexibility to build a branded SmartPM or PMP exam-prep solution that aligns with our programs.

Cons

At the moment I don't find anything to complain about although I'm constantly discovering new and varied features that help me raise our educational programs to much higher levels of functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC
Chris C.

Mid-Market, 500+ employees

4.0

excellent functionality and service

Pros

Based on my experience I've found the functionality excellent with very few issues and I believe the exceptional customer service truly sets this product apart.

Cons

In our industry many people aren't computer savvy so I think the user interface could be smoother and more simple, it needs improvements to be friendlier for less technical users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

3.0

Tedious test result compilation

Pros

At the time I adopted it I appreciated that it didn't cost anything especially since my requirements were basic and didn't justify additional spending.

Cons

Back when I used it there wasn't a easy way to compile or summarize the completed test results. If I wanted to spot patterns of correct versus incorrect answers for each question I ended up having to go through every finished test by hand which was tedious and time-consuming.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

WL
Wesley L.

Small-Business, 11-50 employees

5.0

freedom to tailor experience

Pros

From a personal standpoint I like having the freedom to tweak and tailor the experience as much as I want.

Cons

Honestly I can't point to any specific feature I dislike. If something doesn't align with what I need more often than not it's because I haven't used it correctly or set it up the way it requires

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
John H.

Small-Business, 11-50 employees

5.0

free platform for small teams

Pros

It's reassuring to me that a small team can rely on this platform as a free foundation for presenting SCORM material.

Cons

For me allowing a larger number of free users would increase its appeal because then I could show it to a client as a proof of concept and later scale up the user count.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BS
Benjamin S.

Mid-Market, 500+ employees

4.0

difficult course upload experience

Pros

From my experience as a learner I find the interface extremely simple which helps me stay focused while the simple sidebars make navigation much easier.

Cons

When I try to upload and modify courses the whole process feels glitchy and can easily overwhelm someone using it for the first time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8