“Engaging training that fits us”

Pros

Right away, it lined up well with what our organization needed. The learning experience is engaging and it supports not just employee development but retention too. Having worked with a lot of Learning Management Systems, I can say this one stands apart from others because it provides a wide range of training resources that are relevant to our industry.

Cons

There's still room for more customization although we haven't fully put that into place in our organization through the platform yet. It seems like something that will take a bit of time working with the IT team and hopefully we'll get there soon.

“Complicated software”

Pros

The platform has an appealing visual design and setting up learning events was simple.

Cons

Getting around the system felt difficult and reaching the support team was also a challenge.

“Helpful for my development”

Pros

this was incredibly helpful for my development and helped me get up to speed in the role quickly. I've used other systems before but none of them really compare to this one. Since October, we've also started using the platform to manage 1:1s and that's been a really valuable addition. It'll be really useful to look back over time and clearly see how I'm progressing.

Cons

I'm still figuring out the predictive tool that suggests options during searches. I haven't worked out how to keep the search result yet. I'm sure there's a way to do it, I just haven't learned how yet.

“Well-laid-out”

Pros

The platform felt well organized and simple to move around in. The tile-based layout is also very similar to other software I already use so it came with a sense of built-in familiarity.

Cons

It did take me a bit of time at first to figure out the navigation although that may have been because I missed an introductory guide.

“Well organized system”

Pros

Its pretty well organized and convenient to use. The tile-based layout is similar to other software I already use so it felt familiar straight away and I especially appreciate the traffic light system because it makes it very clear what I still have left to complete.

Cons

Nothing to note at this stage although I've only been using the software during onboarding so far.

“induction and training made simple”

Pros

My induction was done through this platform and it was a really cool experience. Now I use the same tools to train other people and everything feels very simple to work with. It also helps keep our office aligned with other locations across the region. We've only recently started exploring the survey tools but I can already tell there are plenty of other ways we'll be able to use them.

Cons

I honestly haven't run into any issues at this point. If I ever do have suggestions or want something changed, I'm confident I can reach out to the team and know they'll take the feedback seriously.

“Career growth and learning boost”

Pros

Using it for both career management and training has been really valuable. It helps track individual and team goals and at the same time it works well as a learning platform. There's also plenty of material available to help you build your career.

Cons

It was actually a pleasant surprise to discover that there's plenty of content available beyond just my company's home page. I'm genuinely very happy with it.

“Saves a lot of time”

Pros

Across the company, it has made a huge difference for our team. It's given us a really simple way to onboard new starters and bring them into a smooth onboarding journey which has saved us a lot of man-hours. On top of that, the team is far more engaged with learning and development now so the impact has been positive all around.

Cons

Any time a feature is missing, they seem to catch up quickly and develop the platform at a fast pace.

“White-label strengthens credibility”

Pros

It's very user-friendly and the white-labeling option really helps strengthen the credibility of our company's offering.

Cons

There have been a few small UX hiccups along the way but customer support has always resolved them quickly for us.

“Smooth rollout”

Pros

This platform felt user-friendly and simple for both employees and admins. The rollout was smooth thanks to the IT team's can-do attitude and creating company-specific content turned out to be much simpler than I had expected.

Cons

Honestly, there's very little to complain about. The customer support from the IT team has been outstanding, they genuinely listen to what you need, suggest practical workarounds when something can't be done right away and actually follow through by adding requests to the product roadmap which is something many other vendors promise but rarely deliver.

“Incredible service”

Pros

Getting this up and running with my team was really simple and the learners didn't need any training to start using it. The service has been excellent and the support has been very strong as well.

Cons

Everything has been positive so far and I haven't heard any complaints from the team. Nothing comes to mind at the moment in terms of negatives.

“Helps measure ROI”

Pros

By bringing L&D together with engagement and performance management tools, it has really helped us measure ROI more clearly, including improvements in employee retention rates.

Cons

The feedback I keep hearing is consistently positive so I honestly can't point to any real downsides, even though I'm sure there must be some.

“True partnership”

Pros

It feels much more like a partnership than a typical vendor relationship. We've genuinely had a say in shaping the product which is something I've never experienced with other vendors.

Cons

There's not much to complain about, really. If anything, their performance tools could still be developed a bit further but I'm confident that will happen soon.

“No downsides to it”

Pros

Building out content, organizing it and creating learning journeys has been really simple. It also does a solid job of helping us track what team members are using and rate that activity.

Cons

I haven't come across any clear downsides so far and the support team has been friendly and very helpful whenever needed.

“Beginner-friendly product”

Pros

One of the best things about it is how simple and user-friendly it is. New starters were able to pick up the platform without needing much time or support to understand it.

Cons

Would be nice to have a bit more room for customization though honestly that feels more like a minor nitpick than a real issue.

“Customer-centric solution”

Pros

A big reason this stands out is how strongly it's built around the end user and the actual learning journey. Things like reinforcement, practice and reflection are all included which really helps turn learning into real development and competence. The platform is also very versatile and the added performance management and employee engagement features give it an edge over other experience platforms.

Cons

It does come with a lot of functionality but honestly I'd rather have that than not enough. It makes the platform a particularly good fit for organisations that are still shaping or growing their people development strategy. On top of that, it's configurable which helps a lot.

“Innovative platform”

Pros

Getting started with it was incredibly simple and moving around the platform feels very user-friendly. It connects with all the key business systems we rely on which makes day-to-day use feel smooth and really helps support continuous improvement. The team behind it and the platform itself are totally in step with our culture of innovation, collaboration and constantly improving the employee and customer experience. They genuinely understand what we're trying to achieve.

Cons

one drawback is that it cant recognize PowerPoint.

“Easy to figure out”

Pros

With just a basic tutorial, I was able to find my way around the system on my own and adjust it to fit our organization's needs really well. Whenever I've needed support or a bit of direction, I've gotten more than just technical help. My representative has also shared thoughtful suggestions on how to build learnlists and channels more effectively. It genuinely feels like they're working alongside us to create a better experience for me as an administrator and for our learners too.

Cons

I'd really love to see surveys being sent automatically after a face-to-face course is completed although it seems like that may already be in development.

“They value feedback”

Pros

Working with their customer service team has been amazing, they feel more like partners than a typical vendor. They're always available, flexible and willing to help which makes a big difference. The platform keeps getting better too, with useful new options and features added over time. They're open to feedback and new ideas and there's always someone I can turn to for advice. I also really appreciate the interface and overall UX especially the Netflix-style layout which feels fresh and genuinely encourages people to learn. It's possible to build a structured, modular learning plan that gives users a tailored experience and it has definitely had a positive impact on employee engagement especially for new hires.

Cons

At the beginning of our partnership, we had a few specific needs around management reporting and some of those required extra development. It did take a while to get there but at this point I can honestly say the reporting is very strong. It offers both a high-level overview and the ability to drill all the way down to the item level which has been very valuable.

“Positive experience overall”

Pros

we've had a really solid experience with this platform. The team has created a number of custom features for us which has made it feel tailored to our needs. Having an LXP, performance management and OKR software all combined in one place is something we've really appreciated.

Cons

Since it's a smaller company, it doesn't offer as many features as some of the larger competitors.