MedTrainer Reviews

“Easy to use with a wide selection of courses

Pros

Getting around the platform is not a problem and it is very easy to use. The best thing is that every department found useful courses from the wide selection available.

Cons

One of my least favorite part was that some of the training videos felt overly long without providing much useful information.

“extremely easy to use and well-supported

Pros

The system is extremely easy to use and their support team is quick to help us with any technical problems that come up.

Cons

Nothing much but a single sign-on can be glitchy at times. Another issue I noticed is the lack of specialized learning modules for certain departments such as the ER or Obstetrics.

“Absolutely excellent support

Pros

Navigating the software is simple and the support we get from their team is absolutely excellent.

Cons

Initially, I struggled a bit with figuring out how to assign a course to an employee but a fast chat with customer support cleared it up right away.

“Fantastic centralized system for compliance

Pros

For tracking all of our compliance needs in a single, centralized system is simply amazing. So overall MedTrainer is a fantastic solution.

Cons

I feel like like the Incident Module could use an upgrade to offer more customization for the different types of clients using the platform.

“well-structured and easy to use system

Pros

Everything is well-structured, so it is simple to locate what we need and see when assignments are due.

Cons

Nothing really comes to my mind as a downside as the system is very easy for anyone to use.

“Dashboard for client tracking is amazing

Pros

the platform is incredibly intuitive. The dashboard is a standout feature, it's so useful that I regularly share it with clients for real-time enrollment tracking.

Cons

My one and only disappointment is that the software does not let us automate form uploads which would help us avoid manual copy and paste. It is the only feature that has fallen short and I am really hoping they add it in the future to become a true all-in-one solution.

“Reasonable cost but lacking automation

Pros

The cost is very reasonable and the two-way system integration works perfectly for us.

Cons

Where we felt the gap was in automation. Built-in workflows and data-scraping tools would have been a game-changer for reducing the manual tasks our team handled

“Great Product

Pros

I particularly like the user-friendly interface and the ability to create tailored courses that perfectly align with our organization's needs.

Cons

Implementing a custom course can be time-consuming.

“Do not use this sketchy business!!!!!!!!!!!!!!!!!!!1

Pros

There is nothing about MedTrainer that I find appealing. It's a terrible company with questionable employees and unethical business practices.

Cons

I experienced lost wages due to poor performance, and nothing was done in the first six months of enrollment. It took eight months to get credentialed in the only important insurance, and there was a delay in insuring monthly payments.

“Services are ok

Pros

I am currently using MedTrainer for our re-credentialing service and I like how nicely it manages our records in QuickCred.

Cons

We are currently using MedTrainer for our re-credentialing service.

“Great user-friendly platform

Pros

I truly enjoy how simple MedTrainer is to use and navigate for both students and admins. Assigning courses, training documents and protocols is not hassle anymore. Our experience with MedTrainer as an LMS has been very successful.

Cons

I have experienced some delays in getting support from the customer service team, as not all responses come within 24 to 48 hours. Occasionally, the system lags and it takes a while to update a course, training document or bundle. I also wish we could create and generate our own custom reports for analytics.

“Happy Customer

Pros

I find MedTrainer easy to use and very user-friendly. It offers a wealth of information accessible whenever I need it which helps me stay updated and informed.

Cons

I have not found anything I dislike about the software.

“Great tool

Pros

MedTrainer simplifies our tasks like exclusion checks, OSHA and HIPAA compliance and other training needs.

Cons

I really do not have any complaints. I have not encountered any issues or found it difficult to use.

“Great product

Pros

I find the product very easy to use and the integration was pretty simple. I value the regular updates and the new courses that are consistently added.

Cons

We have faced a few problems with some courses not allowing staff to progress and complete them.

“Overall 4/5 Stars!

Pros

What I like most about MedTrainer is the online training aspect. We have never encountered a situation where an e-course was not available. We also use the credentialing feature to manage all our files, which is user-friendly and includes great features like color-coding for documents needing updates.

Cons

The incident reporting system is user-friendly but has some quirks. The setup was complicated and did not perform as expected. Although the incident form is customizable (which is a great feature), our systems configuration requires users to escalate each incident, which has caused some issues.

“very user-friendly

Pros

I find MedTrainer to be very user-friendly and easy to use on both desktop and mobile devices.

Cons

There is nothing about the system that I can complain about as it is great overall.

“Orthopedics - HIPAA and Safety

Pros

MedTrainer lets me assign a bundle of courses to our new users which ensures everyone gets the same training. The courses are interactive and designed to encourage users to explore all the information within the modules.

Cons

The only issue we face is needing to enable pop-ups in our browser to access courses but thats an easy fix.

“Great customer service for all-inclusive product

Pros

The installation process was pretty simple and hassle free. I had a dedicated customer service representative who guided me through all the modules and was available whenever I needed assistance. They were very responsive.

Cons

We keep running into problems with courses not completing in the system but our customer service rep has escalated the issue and we hope to have it resolved soon.

“A great resource for any group in the Healthcare industry!

Pros

As part of a large medical group with many employees needing to stay up to date with CE, HIPAA, and bloodborne pathogen requirements, I find MedTrainer to be user-friendly and equipped with a variety of courses that meet these needs.

Cons

I have not found any issues with the software, and we have been using this company for over five years.

“Waste of money. Small business owners, go elsewhere.

Pros

Being internet-based, MedTrainer offers a wide range of courses to train our staff.

Cons

I have had a frustrating experience with the staff and customer service. They seem more interested in making sales and constantly pushing referrals and upselling, rather than delivering good service. When I needed help, it took weeks before someone finally responded.