MedTrainer Reviews

“It is good

Pros

The software is good and easy to use. Uploading works smoothly but I find the reporting features to be lacking.

Cons

I find the customer service and staffing quality to be very poor.

“Does not have applications available

Pros

The onboarding team was very pleasant and the software would be excellent if it functioned properly.

Cons

The sales team promised one thing but delivered nothing. They expected me to handle the work to make the system function properly. I was assured that the credentialing apps would be included in the system, but they were not. Then, I was asked to obtain them myself before they would add them to the system.

“Great Streamlining Product

Pros

Integrity is a trait we hold in high regard at our company, and it's clear that the customer support team at MedTrainer shares this value. With five years of experience in credentialing across multiple states, I find this software offers a range of tools that streamline the credentialing process. It's user-friendly and the reporting tool provides a handy "at a glance" reference, which is very useful. I would recommend this software to both small and large companies as it serves both well.

Cons

At first, there were issues with staff communication and the products abilities, but these problems have since been resolved.

“Unsatisfied Customer/Client

Pros

We were sold a product that was supposed to be functional but it ended up not working for our company.

Cons

The software falls short in credentialing capabilities, which we were assured it would have. We were sold on the idea that it would be ideal for our company, but our experience has been quite disappointing. There were frequent delays and runarounds in addressing our issues, with slow response times from our contact. The reporting feature did not meet our needs and overall, we were very much dissatisfied.

“DO NOT use this product for creditialing

Pros

The demo did not accurately reflect the actual product. Not happy at all.

Cons

I completely agree with the other reviews that the salesperson oversold the product. We were instructed to input all the necessary information and they promised to "make it work for us." After spending a lot of time entering data, we discovered that they couldn't meet our expectations or deliver the promised features. After trying the product for a few months, we decided to terminate our contract with a 30-day notice. However, they refused to resolve our termination request amicably, claiming we had not given the proper 30-day notice. DO NOT SIGN A CONTRACT WITH THEM...

“Caused More Work for my Staff and MedTrainer Would not Permit Us to Cancel Subscription

Pros

The pricing was more competitive compared to other options.

Cons

The salesperson oversold the product and it did not perform as we had expected. After a few months of use, we gave a 30-day cancellation notice but we are still stuck in the contract a year later because MedTrainers customer service did not meet our expectations either.

“Makes Learning Fun!

Pros

This platform represents a significant improvement over our previous learning and training system. It has made learning enjoyable again.

Cons

I love it and there is nothing I dislike!

“Effective but could use some improvements

Pros

While it's not as easy or intuitive as some other services, it still gets the job done.

Cons

The system was not as intuitive as I would have liked.

“Would Recommend Medtrainer to Healthcare Management Services

Pros

I make full use of nearly every feature MedTrainer offers and I particularly value the contract management, documents & policies, incident reports, employee center and the courses and learning tools.

Cons

The program can be a bit slow at times when refreshing to a new page.

“MedTrainer Review

Pros

MedTrainer provides a wide range of courses that are beneficial to our company. We can also create our own courses and policies if the existing ones do not meet our needs. The entire system is very user-friendly and helps us stay on top of our compliance requirements.

Cons

MedTrainer is excellent software and we rarely encounter problems with it.

“Enjoy using MedTrainer for our Compliance regulations.

Pros

The compliance and CPR courses save our employees from having to miss work to complete their training.

Cons

I did like to be able to view reviewed documents and policies that were assigned without having to run a report.

“Horrible Experience

Pros

I like the quick HIPAA trainings and the automatic reminder emails for certifications.

Cons

The company did not follow through on their promises. QuickCred has not fulfilled their end at all which has left me very dissatisfied.

“MedTrainer review

Pros

I like that MedTrainer allows me to quickly complete healthcare training and obtain certifications. The quizzes are brief and easy to understand.

Cons

Theres nothing negative to say about MedTrainer. The slides are clear and easy to read and the quizzes are brief.

“Super useful training software!

Pros

Using MedTrainer is very simple as all the training is easily accessible to both users and administrators. While the interface is decent, the customer support is exceptional.

Cons

While a few reports are tricky, the customer support team is very helpful.

“Good product

Pros

MedTrainer is intuitive and affordable, offering flexibility and customization.

Cons

The program does not cover all aspects of healthcare safety, such as Chemical Hygiene Plan, Laser Safety, Radiation Safety for Imaging (CT, MRI, Echo), Laboratory Safety, Hazardous Waste, Pharmaceutical Safety, Chemical Safety, Biohazard Safety, Electrical Safety and Maintenance.