Total 97 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

32%

3

Stars

12%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tiffani

Construction, 500+ employees

Less than 6 months

4.0

Ease of use for beginning users, for administrators and end users.

Pros

The platform's simplicity, coupled with reporting and automation capabilities, makes it a valuable asset. I eagerly anticipate upcoming features.

Cons

There are some issues with the search feature and course filters that need to be addressed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Easy to use LMS

Pros

Transitioning to Mindflash from a more complex LMS was refreshing. Its simplicity doesn't sacrifice functionality, allowing us to accomplish tasks efficiently.

Cons

It would be beneficial if there were better integration with our HRIS and more automation options, although this can be achieved through their API, which requires additional technical resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dianne

Information Technology and Services, 51-100 employees

Less than a year

4.0

Love how easy it is to use this product. Love the CSM team. Everyone is so responsive

Pros

Mindflash's modular updating, intuitive UI, and excellent service make it stand out in a crowded market.

Cons

Minor issues include additional charges for custom certificates and screen resolution problems with simulations. Also, there's a limitation in saving recorded audio for slide replacements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S
Steve

Individual & Family Services, 101-500 employees

More than a year

5.0

Mindflash is an great system. It has allowed us to improve our training program.

Pros

Their user-friendly interface allows for tailored training solutions and easy updates, resulting in positive feedback from our staff.

Cons

Mobile options are limited, and there's no app for phones. Additionally, trainees must set up an account to access course content, which is inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mike

Management Consulting, 1-10 employees

Less than a year

3.0

Mindflash is very versatile

Pros

The ability to integrate multimedia, thorough reporting, and customizable certificates enhance the platform's utility.

Cons

Lack of spell check in the quiz development section, inability to send group emails to learners, and subpar payment integration technology are notable issues.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

C
Connie

Not Specified, N/A employees

Less than a year

5.0

Mindflash fits our needs for issuing and tracking training within the organization.

Pros

Mindflash's cloud accessibility, ease of user setup, cost-effectiveness, and support for various file types make it ideal for small organizations.

Cons

The system is not very intuitive when creating courses or inviting trainees for the first time. Too many email notifications and manual functions, including reporting, add to the frustration.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

10

D
Dennis

Government Administration, 101-500 employees

Less than a year

4.0

Very user friendly...just open it up and go!

Pros

Entering material, creating quizzes, and managing users are all straightforward tasks in Mindflash. Its user-friendly design prevents errors.

Cons

Lack of spell check in quizzes and the inability to edit specific slides within a course are notable drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
Rimoun

Computer Software, 51-100 employees

More than a year

5.0

Easy to use, but won't take you far

Pros

While Mindflash is easy to use, its basic features and reliance on Flash were drawbacks during our use.

Cons

This software is not suitable for internal employee training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

10

E
Elizabeth

Mental Health Care, 101-500 employees

Less than a year

4.0

The Customer Service Rep(s) at Mindflash are excellent!

Pros

Mindflash's ease of use, simplicity in training others, and straightforward administration make it a valuable tool.

Cons

While there is nothing extremely problematic, the length of courses required to get started could be improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Jeff

Computer Software, 51-100 employees

More than a year

3.0

Mindflash Review

Pros

it offers ease of use, decent tracking capabilities, and a large number of licenses at a reasonable cost.

Cons

Lack of content assistance or canned content availability makes it best suited for external or customer training, rather than internal employee training.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J
Jennifer

Primary/Secondary Education, 101-500 employees

More than a year

5.0

Great LMS System

Pros

Mindflash impresses with its range of features, including progress charts, voice-over options, dynamic quizzes, and formatting variety for different training needs.

Cons

Although it does not sync with our HRIS system, the features make it worth using for its ease of use and customization options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tif

Not Specified, N/A employees

Free Trial

4.0

Happy with product

Pros

Creating users, adding them to courses or series, and organizing content is effortlessly accomplished in Mindflash.

Cons

While I appreciate the ability to make accounts "inactive," it would be better if they were inaccessible during that time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Matt

Construction, 101-500 employees

More than a year

5.0

Easy to use for both admins and users

Pros

Their ease of use and diverse question types enhance its effectiveness in tracking and segmenting training.

Cons

There are no glaring issues with the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karen

Automotive, 500+ employees

More than a year

3.0

Mindflash Feedback 2017

Pros

I like how the competency questions are followed by answer reviews, allowing me to see the correct answers. The variety of applications used, such as PowerPoint, Excel, Word, and video, enhances the learning experience.

Cons

I wish archived scores could demonstrate trainee improvement. Adding quizzes for live training would enhance functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S
Sharon

Airlines/Aviation, 101-500 employees

More than a year

5.0

Online Training

Pros

I find it convenient to use, and I can easily trace my completed training and tests.

Cons

The costs are a consideration for our budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cameron

Consumer Goods, 101-500 employees

More than a year

5.0

Great Software for Training

Pros

I like the flexibility to access modules whenever I need them.

Cons

The user limit is a constraint for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Timm

Not Specified, N/A employees

Free Trial

1.0

Changes and updates not conducive to our customer base.

Pros

Unfortunately, customer service and sales lack focus on customer needs. The unexplained outages and false claims of 24/7 monitoring are disappointing.

Cons

It is frustrating that adding one more person above our tier limit requires moving to a new level and price structure rather than a simple user addition option.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

2

S
Stephanie

Individual & Family Services, 500+ employees

More than a year

3.0

Easy to use training platform

Pros

Creating courses and monitoring trainee progress is straightforward.

Cons

Additional features like reminders and easier options for uploading handouts would be beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

B
Brittany

Human Resources, 101-500 employees

Less than a year

3.0

mindflash review

Pros

The inclusion of videos enhances the learning experience.

Cons

Occasionally, the system freezes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

N
Nathan

Consumer Services, 51-100 employees

Less than 6 months

4.0

A Good Training Platform

Pros

Being able to record and organize training sessions within courses is highly valuable for training purposes.

Cons

The inability to delete users, messy UI, and restriction to only one admin are drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8