Total 97 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

46%

4

Stars

32%

3

Stars

12%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Tyler

Not Specified, N/A employees

Less than 6 months

5.0

Excellent Tool!

Pros

The platform is simple to use with excellent options and reporting capabilities.

Cons

Our experience has been positive over the 3 months of usage, and it keeps improving as we become more familiar with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Consumer Goods, 101-500 employees

Less than 6 months

5.0

Excellent Sales and Marketing Tool For B to B Business

Pros

I appreciate Mindflash's tools for improving training content, making it more engaging. Navigation is easy, and managing content and users is efficient. The integration with Salesforce is beneficial for task management and tracking customer activity.

Cons

Integrating with Salesforce was initially challenging, but the responsive support from Mindflash's programmers helped us maximize the benefits.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M
Michelle

Telecommunications, 500+ employees

More than a year

4.0

One word - wow!

Pros

It is user-friendly for both trainees and administrators.

Cons

Re-certification functionality is still lacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Megan

Non-Profit Organization Management, 11-50 employees

More than a year

3.0

Online Training for Nonprofit Employees and Volunteers

Pros

Uploading videos, PDFs, and PowerPoint files is very straightforward. Rearranging content and adding quizzes, surveys, and course requirements is also easy.

Cons

Lack of spell check in quiz sections and slow content loading for users with poor internet connections are issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C
Cindy

Not Specified, 101-500 employees

Less than 6 months

3.0

Mindflash Call

Pros

My experience with the software has been excellent. I am pleased with the customer service and the implementation of requested changes.

Cons

It would be preferable to have a method for retaining an account without deleting and recreating it each year.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R
Roman

Hospital & Health Care, 51-100 employees

More than a year

5.0

What an excellent solution for training for our staff.

Pros

This software saves a significant amount of money by reducing the need for in-person training sessions. Navigation and setup are straightforward, and the platform offers great flexibility. The support and resources provided, including YouTube videos, are valuable.

Cons

It takes time for non-tech-savvy individuals to get accustomed to the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

G
Grant

Telecommunications, 500+ employees

More than a year

5.0

Mind flash Review as a Tech Trainer for Eastlink Cable systems

Pros

Its ease of use is commendable.

Cons

The PDF download of trainee data doesn't include all information, unlike Excel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Monique

Not Specified, N/A employees

More than a year

4.0

Mindflash has been a gift.

Pros

Mindflash has streamlined training for our growing company, reducing time-consuming face-to-face sessions. Its online option accommodates varying paces of learning and prevents employee frustration. The ease of sending invitations, automatic quiz marking, and comprehensive reporting make it a worthwhile investment.

Cons

I haven't contacted customer service, so I'm unsure if my issues are user errors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Benjamin

Consumer Goods, 500+ employees

Less than a year

5.0

Mindflash is an easy to use robust LMS

Pros

The web-based platform allows remote training for anyone with a stable internet connection. Compatibility with SCORM 1.2, voice-over capabilities, and robust reporting add to its value.

Cons

Slow end-user connections may result in a subpar experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Insurance, 500+ employees

Less than a year

4.0

Mindflash LMS

Pros

it helps maintain focused training by easily assigning courses to individuals or groups. The reporting capabilities are user-friendly and effective.

Cons

The tiered pricing structure can be frustrating, as we sometimes need to add users without requiring additional features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D
Denise

Transportation/Trucking/Railroad, 101-500 employees

Less than a year

4.0

I like it!

Pros

It's incredibly easy to use and facilitates efficient training. Creating presentations, adding audio, and monitoring progress are all straightforward tasks. I love the platform.

Cons

Adjusting audio with PowerPoint slides can be cumbersome as the audio doesn't move along with the slides.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

2.0

Easy to use

Pros

It is user-friendly for trainees, instructional designers, and administrators.

Cons

Depending on the membership level, desired features may not be available, and customization options are limited.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

F
Francisco

Not Specified, N/A employees

Less than a year

5.0

Very good platform

Pros

Trainees can access it on their mobile devices, and we can add as many courses as needed.

Cons

Access control issues arise as all managers can access all courses, and tests don't support large images.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

Mindflash Review

Pros

I appreciate the ease of use and the ability to edit modules, as well as the variety of formats supported for uploaded trainings.

Cons

We look forward to empowering our sales team with the ability to invite customers and view metrics without administrative privileges.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Alyssa

Sporting Goods, 500+ employees

5.0

Intuitive for trainers and essential for trainees

Pros

Creating, distributing, and tracking courses and trainees is simple. The accessibility of the team for support is invaluable.

Cons

Very few trainees had issues with password strength rules or device compatibility.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

ease of use

Pros

Creating a new profile is a breeze.

Cons

My only concern is the inability to completely delete a user profile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Not Specified, 101-500 employees

Less than a year

5.0

Mindflash for single-subject courses

Pros

The platform offers ease of use, flexibility, and robust options for tracking quizzes and surveys.

Cons

Finding specific functions is not intuitive at first glance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Matthew

Financial Services, 500+ employees

4.0

Mindflash

Pros

Mindflash is quick to learn, easy to use, and packed with excellent features for reporting, quizzes, and system demos.

Cons

Lack of a timer on assessments limits the ability to set up timed tests.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

T
Tom

Computer Software, 51-100 employees

More than a year

5.0

Whiplash

Pros

Mindflash is simple to use, even for those with limited background knowledge. It handles heavy loads well and supports numerous courses and users.

Cons

Overall, we are satisfied with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Susan

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Excellent Experience!!

Pros

Our authors quickly adapted to creating courses with Microsoft PowerPoint, and the support from our sales/technical contact has been exceptional. Customers find the platform easy to use and appreciate its accessibility on mobile devices.

Cons

I can not think of any negatives. Working with the Mindflash team and user feedback has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10