On.Board Reviews

“Effective communication with board members”

Pros

Communication with board members feels much more efficient when using this software.

Cons

The section for board terms information is a bit difficult to manage.

“Centralized solution”

Pros

It works well as a central place to store and organize information.

Cons

The layout didn't appeal to me and it didn't feel worthwhile to switch over from the system we already use.

“Lets us plan together”

Pros

This software lets our team plan together, capture meeting details and keep documents archived in one place which has been really useful.

Cons

big price increase after the first year was disappointing.

“Great for sending out meeting materials”

Pros

It is very uncomplicated and it does a really good job of sending out meeting materials ahead of time so everyone is prepared before the meeting starts.

Cons

I just wish it also integrated with Teams in addition to Zoom.

“secure way to manage board activities”

Pros

set up was quick and its simple to implement. Also it gives us a safe, secure way to manage board activities.

Cons

I'd like more flexibility to customize the meeting table of contents since we use it as an agenda of sorts.

“Saves a lot of time”

Pros

It has been a really positive experience especially since this is my first year using it. The platform feels very user-friendly so it didn't take long to get comfortable with it. It is simple and the ability to duplicate meetings and actions from the admin side saves a lot of time when handling recurring meetings, questionnaires or surveys. The Academy has also been a very helpful resource for learning how to use the program effectively.

Cons

I did run into one situation where the platform wasn't loading properly when I urgently needed to update a board book which was stressful at the time. Thankfully, the issue eventually fixed itself. There was also another case where a user had trouble downloading an Excel file from a resource folder. They were accessing the portal on an Apple device and couldn't open the document as a spreadsheet. I contacted support about it and they confirmed that the user needed to have the Excel app installed on their device.

“Unmatched support”

Pros

Bringing this into our Board operations at Bet Tzedek has been a genuinely transformative change. The platform has made managing Board meetings, materials and communication much simpler by putting everything into one centralized, user-friendly place. Our processes are more organized, access to key documents has improved and Board members have stayed better connected and engaged, whether they are in the office or participating remotely. What made the rollout especially smooth though, was the outstanding support we received from their team. From the very first conversation, the team showed professionalism, warmth and responsiveness that truly stood out. They took time to understand what we needed, walked us through the setup process step by step and remained available whenever questions came up or we needed thoughtful solutions. Their ability to keep everything moving while still being patient and approachable meant a lot to our entire team. With both the platform and the guidance, we now have a system that genuinely fits the way our Board works. We are very grateful for the partnership and would absolutely recommend both the platform and support to any organization looking to strengthen Board engagement and operations.

Cons

The only challenge was getting Board members signed up before the deadline but everyone is on board now.

“Top-notch customer care”

Pros

Customer service has been brilliant and the platform is very simple to use.

Cons

Would love to see the ability to RSVP to meetings on behalf of board members.

“Efficient board agendas and minutes”

Pros

Creating board agendas and meeting minutes with it is efficient and much more convenient.

Cons

It still lacks some of the newer technology features I would expect to see updated.

“Uncomplicated system”

Pros

The platform feels very user friendly and the document retention has been excellent.

Cons

The challenge has been getting my board to fully utilize everything it offers.

“Clean layout”

Pros

This program is simple to use and the way the information is organized makes everything easy to follow. It feels pretty basic in a good way which makes it simple to work with.

Cons

One thing that hasn't been ideal is the permission settings. Some actions work completely as expected, while others only work in part, like being able to duplicate certain items with permission but not others. It would also be more useful if it included features like messenger notification management or an @mention option.

“Secure document sharing”

Pros

It is easy to operate and being able to post confidential documents is a big plus.

Cons

It doesn't interact very well with AOL which some people still unfortunately use and some users have trouble locating items inside folders.

“Organizes meeting materials”

Pros

Keeping meeting materials organized is simple and it handles scheduling, vote tracking and minute creation really well.

Cons

There's a bit of a learning curve at first although it becomes easier to find your way around once you've spent some time using it.

“Huge timesaver”

Pros

Keeping our board meetings organized and well prepared with this has been a huge time saver. Adding documents to meeting agendas is simple and we don't have to spend extra time reformatting anything. I also really value how the minutes come together so easily and stay consistent from one meeting to the next.

Cons

It would be nice to have an option to update or add salutations in the directory. Right now, members have to make those changes on their own and I can understand the reason for that. Still, I'd love to eventually have a way to tie a salutation to a specific board so that need could be handled more efficiently.

“Meeting tools we love”

Pros

As a board member, using this has made it really simple to run our meetings without any hassle. The minutes and voting features have been especially useful and I've really enjoyed having them built in.

Cons

At the start, the Zoom integration didn't work properly for a few of our meetings but that issue was later fixed.

“Amazing AI-powered meeting minutes generator”

Pros

During online meetings, the interactive voting and polling tools make it much easier to reach decisions quickly. On top of that, the AI-powered meeting minutes generator is very helpful for scheduling because it creates accurate notes fast and cuts down on wasted time.

Cons

This platform has improved the way virtual team meetings are organized. Keeping all documents in one place makes meetings more productive and the planning features also help the overall meeting flow and efficiency.

“Simple to put together committee agendas”

Pros

Putting together board and committee agendas and packages is really simple with On.Board. It's also an excellent hub for storing and sharing all the information our board members need so they can quickly pull up reference documents whenever they need them.

Cons

The only improvement I'd suggest for the portal would be adding a few more customization options such as being able to change font styles and colors.

“All-in-one solution”

Pros

Having all our updates collected in one place has been a huge plus. Team members can send in updates continuously and we're able to set up separate sections so each one can track its own items independently. It's also really useful for going back over meeting minutes, adding follow-up updates to section-related points and organizing everything so it's ready ahead of the next meeting. The documentation tools are excellent and the chat channel makes it simple to answer questions and keep discussions moving naturally. The review and approval process for documentation is especially strong and has clearly improved governance across our organization.

Cons

I honestly haven't run into any downsides with it. It keeps updates moving consistently and produces reports and dashboards without any issues.

“Hidden autorenewal nightmare”

Pros

Putting together and sending out agendas and board packets was simple and the same went for creating and sharing meeting minutes. On top of that, customer support answered quickly whenever we reached out.

Cons

Beyond those basics, almost everything else was disappointing. The first time we attempted to use the Zoom feature, it failed completely and made our leadership team look unprepared and unprofessional. The voting tools also do not connect properly with the minutes which created even more frustration. Worst of all was the company's aggressive sales approach and the unethical fine print. We signed what clearly appeared to be a one-year contract but the website's user agreement included buried auto-renewal terms. After we said we would not be renewing, they sent the remaining 2025 balance to collections.

“Frustrating experience during meetings”

Pros

The meeting orchestration side of the software is solid. Scheduling meetings, putting together agendas and collecting attachments all work well even if that quality doesn't really continue once the meeting is actually underway.

Cons

Once the meeting starts, the experience gets frustrating. The meeting book does not auto-fit to the window at all so as you move through the meeting, you constantly have to zoom in, zoom out, scroll sideways and scroll down just to see the content properly. That gets distracting fast especially since this is a standard feature in most PDF readers. The online discussion tool also falls short because discussions are not threaded. You're basically limited to one ongoing conversation per group of people which makes it impractical for anything beyond very basic communication. Another major gap is the lack of support for read-only audit users. Most organizations, whether nonprofit or for-profit, need to give access to state examiners, federal examiners or financial auditors. We've been requesting this capability for years and the only answer has been to purchase extra licenses for temporary users which would also mean manually assigning permissions back across meetings and files.