On.Board Reviews

“Responsive support team”

Pros

Right from the start, the interface felt very user-friendly and simple to use which makes it an excellent fit for board management. It has helped make our meetings much more efficient and that has led to a noticeable increase in productivity across the company. On top of that, the customer support team is very responsive which keeps our workflow running in a highly organized way and supports even better productivity.

Cons

Up to this point, the tool has worked smoothly for us. I haven't run into any problems while using it and I'm genuinely very pleased with it.

“Its simplicity stands out”

Pros

Putting together board meeting books is very simple and the platform's simplicity is one of its biggest strengths. It doesn't take much effort to teach board members how to use it which makes adoption quick. The customer support team is also extremely helpful and always willing to jump in when needed. On top of that, it includes really useful features like document attachments, agenda creation, surveys and resource sharing. It also lets us upload and store documents for the board to revisit later and complete action items without needing to hold a meeting.

Cons

Honestly, I don't have any complaints about this product. With the recent upgrades, it has become even more efficient and simpler to use.

“Board prep made simpler”

Pros

Collecting reports and committee updates takes a lot less back-and-forth with this. Being able to upload documents one time and instantly share them with the directors helps keep everyone prepared and ready ahead of every board meeting.

Cons

At times, very large attachments take a while to upload and that can feel slow when I'm working against tight deadlines.

“Everything at our fingertips”

Pros

Working with materials became much simpler thanks to the agenda builder automatically importing files and my team had everything right at hand during live sessions. It saved me from having to chase down attachments or track updated versions.

Cons

the PDF editor freezes when opening large, heavily annotated board books which means I have to upload them again.

“Useful Zoom integration”

Pros

Putting together meeting books was much simpler thanks to the agenda builder and resource library especially with the drag-and-drop setup. The voting and e-signature features cut down a lot of the usual effort for our group and the Zoom integration helped everyone stay aligned and current.

Cons

There were times when the system froze while I was uploading a more complex file and I ended up losing some annotations. Setting up detailed permissions for each committee also took more time than I expected.

“Keeps our processes consistent”

Pros

Using it has helped keep our board processes consistent and visible to everyone. Everyone involved comes prepared with the right information and each decision is documented clearly and efficiently.

Cons

Sometimes larger files can take a bit longer to load especially when the network connection is slow.

“Gives me a clear view of attendance and voting history”

Pros

Board meetings have felt much more consistent since we started using it. It's given me a much clearer view of attendance, voting history and overall accountability tracking.

Cons

One issue I ran into was with recurring meetings not always updating correctly after the initial sync when changes were made.

“Keeps our board aligned”

Pros

It has helped keep our board aligned in a very practical way. It handles document sharing and meeting coordination really well and the secure member access adds an important layer of confidentiality.

Cons

some external calendars didn't integrate perfectly so I still had to manually cross-check data.

“Instant updates for board members”

Pros

Getting updates out to every board member is much faster now since I can share them instantly instead of sending multiple versions around. It also keeps attendance and decision outcomes together in one place which cuts down a lot of follow-up work.

Cons

I'd still like more detailed filtering when searching past decisions especially when they're tied to specific board topics or individual members.

“Agenda building is easy”

Pros

This tool feels very user-friendly and putting together an agenda is as simple as it gets.

Cons

The automatic minutes section is less user-friendly when it comes to highlighting text, adding bullets or numbering and changing fonts.

“Easy to understand”

Pros

Teaching it to board members doesn't take much effort because the platform is very user-friendly. One of the best parts is being able to share documents so conveniently.

Cons

I do wish there were a way to cut down on how many different platforms we have to use as an association. It would be even better if this were integrated with something like Aptify or Smartsheet.

“All board materials together”

Pros

Having all of the board materials collected in one place is really convenient.

Cons

The meeting page is a little confusing especially in how the dates are displayed.

“Efficient for creating meetings”

Pros

Creating meetings feels much more efficient now thanks to features like meeting duplication, drag-and-drop support for both PDF and Word files, agenda importing and simple agenda customization.

Cons

It would be even better with a more organized way to add older meeting books into the resources section since that's where the archive ends up after being downloaded and imported from the previous board software. Right now, the meeting history is split between two places and searching through the content of past meetings isn't handled very well either.

“User-friendly for admins and members”

Pros

Its easy to handle for both board members and admins which makes day-to-day use much more convenient.

Cons

There are still a few limitations. One example is that we'd like the option to allow downloads from the Resource folder while still keeping board packet downloads restricted.

“Helpful resources”

Pros

I really appreciate how user-friendly it feels to use. When a question comes up, I can usually get the answer right away, either from the help center or with a quick online search. That makes a big difference when I'm working under a deadline and need to send an agenda out fast. The help section includes both video tutorials and written step-by-step guidance so it's very convenient to find what I need without wasting time.

Cons

There are only a handful of things I'd change and none of them are major. I do appreciate being able to send my suggestions to the engineering team when I have ideas for improvements.

“Ease of use”

Pros

Managing everything in it has been very simple. It's easy to use and especially user-friendly from an administrator's perspective.

Cons

I do wish administrators had the ability to update user email accounts.

“Superb collaboration tools”

Pros

On.Board has become a really valuable resource for our board. Adoption was a bit slow for some people at first but they're using it far more now than they ever did before. The collaboration tools have been especially helpful as our international teams continue to grow and as we build out stronger risk management practices.

Cons

The main limitation is that only certain file types can be uploaded for storage.

“Self-paced training”

Pros

From both the user and admin side, the platform has been very approachable. Our members were able to navigate the interface without much trouble and that mattered a lot to us. The support team has also been responsive and the self-paced training made the learning process simple to follow.

Cons

The permission controls are strong but on the admin side you really need to stay aware that nearly everything you add requires its own permission setup. There's definitely a learning curve and it takes some time to get comfortable with that.

“Meeting setup made simple”

Pros

Whether it's for internal discussions or meetings with external stakeholders, this has made setting everything up much more simple.

Cons

I don't really have any major complaints though it would be even better if there were a checkbox option to save items from a meeting directly into resources.

“Valuable webinars”

Pros

Getting into it is simple and the webinars they offer really help users understand the platform better and make better use of its features.

Cons

One thing that could be improved is updating Board Member information when they ask for changes, like updating an email address. I can send them a link showing how to handle it themselves but in some cases it would be more convenient if I could just make the change for them.