ShareKnowledge Reviews

“Expected a bit more from it...

Pros

At my previous job, we used ShareKnowledge for managing training and while it did what it was supposed to, I found it lacking in flexibility. It's possible that some of the limitations I faced were due to how our admins had set it up, so it might have more features than I got to experience. Still, I expected a bit more flexibility from an LMS.

Cons

The way we used it just didn't have some of the features I was really hoping for. Like it got the job done, but I wished for more.

“A powerful and engaging LMS

Pros

It does a great job handling compliance challenges, which I know can be a big struggle for many companies. Plus I found it really great in helping us stay on top of those issues.

Cons

In the beginning, I found it a bit difficult to understand. Also an improved user interface would be beneficial.

“A great business partner

Pros

ShareKnowledges customer service is exceptional. Not only are they always available whenever we contact them, but they even build strong relationships with their clients.

Cons

Well it relies on SharePoint which may not be the best fit for those who don't use SharePoint as a core backend system.

“Easy to use software

Pros

I like that it lets us assign Observers to manage specific user groups, kind of like admins but without giving them full access to the entire site.

Cons

Time is displayed only in Central time zone, and changing it to users time zones is not as simple as I expected.

“Good, but has some issues

Pros

ShareKnowledge is quite user-friendly and it works well with SharePoint, which is a big plus. The user interface is also really simple too which makes administrative tasks a lot easier for us to manage.

Cons

As an administrator, I found troubleshooting logs a bit difficult.

“Truly impressive tool!!

Pros

I have no doubt that it's a powerful LMS, and it really works well alongside a company's investment in SharePoint.

Cons

Upgrading takes a lot of time, which can be frustrating. I also wish the notifications had more details so it was easier to keep track of whats happening during the process.

“Great, though some aspects could improve

Pros

I find the training reminders really helpful, and overall the program is quite easy to use.

Cons

Generating and interpreting reports is not as easy as I expected.

“Provides the best support...

Pros

ShareKnowledge offers exceptional customer support and it is a highlight for me. Whenever I contact any representative, they are patient towards me and I find them quite knowledgeable.

Cons

For new users, navigating through all the different features and naming conventions can be a bit complicated. Even it took me some time to get used to it.

“Missing essential LMS features

Pros

It's really easy to integrate with our existing SharePoint system. On top of that, their customer service is excellent and always ready to help when needed.

Cons

One thing I have noticed is that it lacks many standard LMS features, and some processes are overly complex.

“Quick to setup and excellent support, though have some tech issues

Pros

The system is not only easy to set up but quite scalable too. Plus they offer excellent technical support, which makes it stand out among others.

Cons

I feel like reporting could be improved. Also, I found some terminologies confusing too.

“A strong tool, though i'm still learning

Pros

ShareKnowledge offers a bunch of different learning and evaluation options, which is perfect for meeting the diverse learning needs we have in our organization.

Cons

It definitely has a learning curve because it's pretty complex. As it took me some time to get the hang of it.

“Easy to install and use

Pros

The system integrates really well with the Office suite and it's super highly intuitive to use. Plus, it's affordable, which makes it a great choice for us.

Cons

Some of the terminology elements seem bigger than I'd like, probably because of the mobile platform design.

“Extremely easy to use

Pros

It is fairly user-friendly, which makes importing content and managing training really easy for us.

Cons

The absence of a copy or save feature for courses is a bit annoying. Also, scheduling in class training can be a bit difficult, which makes things more time-consuming than they need to be.

“It makes it easy for us to track everything

Pros

ShareKnowledge software is really user-friendly and it does a great job centralizing training. It also makes tracking and reporting much more efficient, which is simply the best for managers like me.

Cons

One thing I did not like is that it lacks integration with Microsoft Office for calendar invitations.

“Worth the price for the value

Pros

Well its ease of use and the gradebook features really help us streamline user activities and make managing learning a lot simpler.

Cons

I've had some issues with the browser and I also found changing enrollment rules a bit tricky.

“Great customer service with fast response

Pros

Not only does it offer flexibility but customization for creating tailored training programs as per our needs.

Cons

Well I think being able to clone compound courses would really save time and it is a feature that I'm sure a lot of users would find helpful.

“Always responsive and follows through

Pros

I really like how easy ShareKnowledge is to use, and the layout is great too. It makes navigating through everything hassle-free.

Cons

It's missing integration with Microsoft Office for calendar invitations, so I had to manually reconcile invites with registrations. It is a bit of an extra step, and it would be great if that could be automated.

“User-friendly LMS with great features

Pros

ShareKnowledge LMS simplifies training management and content distribution. Plus I love the fact that it integrates well with SharePoint and Microsoft Office.

Cons

I feel like the price discount during contract renewal could be a bit higher. It's not bad but a more substantial discount would definitely make things more appealing.

“Offers exceptional support

Pros

The customer support is outstanding and the developers are responsive to all the suggestions I gave.

Cons

GUI elements are designed more for mobile platforms I think, so they might not work for everyone's preferences.

“Easy to adapt too

Pros

SharePoint-based interface made it easy for me to adapt to the system, and the integration with Active Directory made logging in a lot simpler. It really helped speed up the setup process.

Cons

It has some issues, but nothing too serious that I would like to mention.

“A strong system, but could be better

Pros

It does a great job delivering eLearning materials, and I really like the helpful reminder features for training attendance and sign-ups. It also lets us set up compliance rules for training, which makes it a lot easier for us to stay on track.

Cons

There's a lot of clicking involved in getting tasks done, and generating reports is a bit tricky too. Also I feel like it would be quite helpful if trainers could log in to a trainer's portal to oversee all their trainees progress at once instead of having to sign in each employee individually for training. Plus, assigning new employees to different organizational units takes up quite a bit of time, so having a more efficient way to assign multiple employees at once would definitely make things easier.