ShareKnowledge Reviews
39 Reviews
Overall Rating
4.6
39 Reviews
Rating Distribution
5
(26)
4
(11)
3
(0)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.6
39 Reviews
Rating Distribution
5
(26)
4
(11)
3
(0)
2
(2)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
My Experience with ShareKnowledge
My Experience with ShareKnowledge
Pros
In my previous job we used ShareKnowledge for training management. It might offer more features than my experience suggests as limitations I encountered could be due to our administrators settings. It got the job done but I expected greater flexibility from an LMS.
Cons
The way we used it lacked several functionalities I desired.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Michael
Sporting Goods, 1-10 employees
Aug 01, 2021
My experience with ShareKnowledge
My experience with ShareKnowledge
Pros
During my previous job ShareKnowledge was our training management tool. Its potential might exceed my experience due to possible administrator configurations. It served its purpose but I anticipated greater flexibility from an LMS.
Cons
Using it revealed many missing features I wished were present.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Michael
Sporting Goods, 1-10 employees
Less than a year
Aug 01, 2021
An Interesting and Effective Learning Management System
An Interesting and Effective Learning Management System
Pros
This software addresses compliance challenges well which many companies struggle with. Its effective in overcoming such challenges.
Cons
Initially the software was somewhat difficult to grasp and an improved user interface would be beneficial.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Siam
Research, 500+ employees
May 01, 2021
An interesting and effective learning management system!
An interesting and effective learning management system!
Pros
This software addresses compliance challenges commonly faced by many companies. Its developed learning management system effectively tackles these challenges.
Cons
Initially I found the software challenging to grasp. Improving the UI might help.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Siam
Research, 500+ employees
Less than 6 months
May 01, 2021
Excellent Partner
Excellent Partner
Pros
ShareKnowledges customer service is exceptional. They build strong relationships with their clients.
Cons
This system relies on SharePoint which may not be the best fit for those who dont use SharePoint as a core backend system.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
George
Architecture & Planning, 51-100 employees
Jun 01, 2020
Excellent Partner
Excellent Partner
Pros
ShareKnowledge excels in customer service actively fostering client relationships.
Cons
Since it relies on Sharepoint its best suited for those with Sharepoint as a primary backend system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
George
Architecture & Planning, 51-100 employees
More than a year
Jun 01, 2020
Straightforward LMS
Straightforward LMS
Pros
ShareKnowledge allows assigning Observers to manage specific user groups as if they were administrators without giving them full access to the site.
Cons
Time is displayed only in Central time zone and changing it to users time zones may not be straightforward.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kathy
Information Technology and Services, 500+ employees
Jul 01, 2019
Straightforward LMS
Straightforward LMS
Pros
I appreciate the feature allowing the assignment of "Observers" to manage specific user groups akin to admins without granting full site access.
Cons
The time only displays in "Central" time not the users timezone. Im unsure if theres a global setting to change this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Information Technology and Services, 500+ employees
More than a year
Jul 01, 2019
ShareknowledgeMicah
ShareknowledgeMicah
Pros
This product is userfriendly and integrates well with SharePoint. The user interface makes administrative tasks easy.
Cons
Log troubleshooting can be challenging for administrators.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Ranjana
Insurance, 500+ employees
Jun 01, 2019
ShareKnowledge is a Great Product
ShareKnowledge is a Great Product
Pros
ShareKnowledge is a robust LMS that complements an organizations investment in SharePoint.
Cons
The upgrade process is timeconsuming and notifications could be more detailed.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Matthew
Information Services, 500+ employees
Jun 01, 2019
Shareknowledge/Micah
Shareknowledge/Micah
Pros
This product is user-friendly and integrates seamlessly with SharePoint facilitating easy administration through its UI.
Cons
Admins may find troubleshooting logs a bit challenging.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ranjana
Insurance, 500+ employees
More than a year
Jun 01, 2019
ShareKnowledge is a great product
ShareKnowledge is a great product
Pros
ShareKnowledge stands as a reliable LMS maximizing an organizations SharePoint investment.
Cons
Upgrading takes a lot of time. It would be better if notifications were more detailed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Information Services, 500+ employees
More than a year
Jun 01, 2019
Love It But Room For Growth
Love It But Room For Growth
Pros
The training reminders are helpful and the program is easy to use.
Cons
Generating and interpreting reports can be challenging.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
N/A, 500+ employees
Mar 01, 2019
Love It But Room For Growth
Love It But Room For Growth
Pros
The training reminders are beneficial and the program is straightforward to navigate.
Cons
Extracting and understanding reports can pose challenges.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Mar 01, 2019
ShareKnowledge for SharePoint Review
ShareKnowledge for SharePoint Review
Pros
Exceptional customer support is a highlight. The customer support representative is patient and knowledgeable.
Cons
Navigating through different features and naming conventions can be complex for new users.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Travis
Aviation & Aerospace, 500+ employees
Nov 01, 2018
ShareKnowledge for SharePoint Review
ShareKnowledge for SharePoint Review
Pros
ShareKnowledges customer support is exceptional. Our representatives on-site visit provided invaluable expertise significantly enhancing our teams training experience. His professionalism and extensive knowledge bridged crucial gaps and addressed students inquiries adeptly.
Cons
Navigating through features and adhering to naming conventions isnt straightforward for new users. Though the functions are there switching between tabs/settings can be challenging.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Travis
Aviation & Aerospace, 500+ employees
Less than 6 months
Nov 01, 2018
Lack Basic LMS Functionality
Lack Basic LMS Functionality
Pros
Shareknowledge offers easy integration with existing SharePoint systems and has great customer service.
Cons
It lacks many standard LMS features and some processes are overly complex.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Eric
TransportationTruckingRailroad, 500+ employees
Aug 01, 2018
Lack Basic LMS Functionality
Lack Basic LMS Functionality
Pros
ShareKnowledge seamlessly integrates with existing SharePoint systems with the upload and installation process made effortless by exceptional customer service.
Cons
Unfortunately the benefits end there. Shareknowledge as an LMS is poorly designed. Many standard processes are needlessly complex. Tasks like adjusting due dates require creating new assignments unlike in other systems.
Ease of use
4
Value for money
3
Customer Support
8
Functionality
2
Eric
Transportation/Trucking/Railroad, 500+ employees
More than a year
Aug 01, 2018
Easy Implementation Great Support Few Technical Issues
Easy Implementation Great Support Few Technical Issues
Pros
The system is easy to implement scalable and has excellent technical support.
Cons
Reporting could be improved and some terminology can be confusing.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Matt
N/A, N/A employees
Jul 01, 2018
Easy implementation, great support, few technical issues, reporting could use enhancements
Easy implementation, great support, few technical issues, reporting could use enhancements
Pros
The softwares ease of use scalability across the organization and robust technical support team are commendable.
Cons
Enhancements are needed for reporting. Management found it difficult due to confusing terminology. Dashboarding would greatly improve usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Not Specified, N/A employees
More than a year
Jul 01, 2018
Im Still Learning but This is a Powerful Tool
Im Still Learning but This is a Powerful Tool
Pros
The software provides various learning and evaluation options accommodating diverse organizational learning needs.
Cons
The software has a learning curve due to its complexity.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
N/A, 101-500 employees
Mar 01, 2018
Straightforward Installation and Use
Straightforward Installation and Use
Pros
The system offers straightforward integration with Office suite is intuitive and is costeffective.
Cons
Some terminology elements are larger than desired due to mobile platform design.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Thomas
N/A, N/A employees
Mar 01, 2018
I'm still learning but this is a powerful tool!
I'm still learning but this is a powerful tool!
Pros
It offers diverse learning and evaluation options catering to organizations with varied learning requirements.
Cons
Learning to use the software takes time due to its complexity. However once mastered it becomes easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
Mar 01, 2018
Straight forward installation and use.
Straight forward installation and use.
Pros
Integration with the Office suite is seamless making it intuitive and affordable. Its a superb LMS tailored for corporate use featuring user-friendly interfaces for both end users and administrators.
Cons
Adding additional content libraries would be beneficial. Notifications function well but allowing instructors to send ad-hoc messages and use multiple templates concurrently would be a great addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Not Specified, N/A employees
More than a year
Mar 01, 2018
Very UserFriendly
Very UserFriendly
Pros
The software is userfriendly making content import and training management convenient.
Cons
Lack of a copy or save as feature for courses and scheduling inclass training can be cumbersome.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Heather
N/A, N/A employees
Feb 01, 2018
Very UserFriendly Easy to Keep Track
Very UserFriendly Easy to Keep Track
Pros
The userfriendly software centralizes training and provides efficient tracking and reporting making it convenient for managers.
Cons
It lacks integration with Microsoft Office for calendar invitations.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Marcy
N/A, N/A employees
Feb 01, 2018
Overall I Think It Is a Good System for the Price
Overall I Think It Is a Good System for the Price
Pros
The systems ease of use and gradebook features streamline user activities and learning management.
Cons
Browser issues and complexity in changing enrollment rules can pose challenges.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Carey
N/A, N/A employees
Feb 01, 2018
Excellent Responsiveness and Customer Service
Excellent Responsiveness and Customer Service
Pros
The system offers flexibility and customization for creating tailored training programs.
Cons
The ability to clone compound courses would save time as its a feature some users may desire.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jason
N/A, N/A employees
Feb 01, 2018
The Support Staff is Very Responsive and Always Follows Thru
The Support Staff is Very Responsive and Always Follows Thru
Pros
The softwares ease of use and layout are commendable.
Cons
It lacks integration with Microsoft Office for calendar invitations requiring manual reconciliation of invites with registrations.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Charlene
N/A, N/A employees
Feb 01, 2018
Very user-friendly. Support is timely with responses.
Very user-friendly. Support is timely with responses.
Pros
Importing content is effortless thanks to the user-friendly interfaces for both end users and administrators.
Cons
Lack of a "copy" or "save as" feature for courses adds unnecessary steps to scheduling in-class training. Automatic scheduling and emailing of reports would be convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Not Specified, N/A employees
Less than a year
Feb 01, 2018
The support staff is very responsive and always follows thru.
The support staff is very responsive and always follows thru.
Pros
The user interface is intuitive and easy to navigate.
Cons
The absence of Microsoft Office integration for calendar invitations requires manual reconciliation with registrations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlene
Not Specified, N/A employees
More than a year
Feb 01, 2018
Overall i think it is a good system for the price.
Overall i think it is a good system for the price.
Pros
The gradebook and user activity control feature significantly streamline my tasks enhancing usability.
Cons
Being integrated with SharePoint can pose difficulties for some users such as browser issues. The enrollment rule functionality is disliked as changing it causes due date issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carey
Not Specified, N/A employees
More than a year
Feb 01, 2018
Excellent responsiveness and customers service.
Excellent responsiveness and customers service.
Pros
The systems flexibility allows us to create customized training programs tailored to our needs.
Cons
The inability to "clone" compound courses wastes time recreating them annually.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Not Specified, N/A employees
More than a year
Feb 01, 2018
Easy to Use LMS with Great Content Management Features
Easy to Use LMS with Great Content Management Features
Pros
ShareKnowledge LMS simplifies training management and content distribution. It integrates well with SharePoint and Microsoft Office.
Cons
The price discount during contract renewal could be more substantial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Zura
Real Estate, N/A employees
Mar 01, 2017
Easy to use LMS with great content management features.
Easy to use LMS with great content management features.
Pros
Despite its ease of use ShareKnowledge offers superior features compared to most systems. The content management and version control workflows are particularly noteworthy along with seamless integration with SharePoint and Microsoft Office.
Cons
A substantial discount upon contract renewal would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zura
Real Estate, N/A employees
More than a year
Mar 01, 2017
Customer Service is Amazing
Customer Service is Amazing
Pros
The customer support is outstanding and the developers are responsive to suggestions.
Cons
The GUI elements are designed for mobile platforms and may not suit all preferences.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Andi
ElectricalElectronic Manufacturing, 51-100 employees
Feb 01, 2017
Chief Learning Strategist
Chief Learning Strategist
Pros
SharePointbased interface eases user adaptation and Active Directory integration simplifies login implementation.
Cons
The GUI elements are designed for mobile platforms and some elements may appear larger than preferred.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Tracy
Non-Profit Organization MaN/Agement, 51-100 employees
Feb 01, 2017
Overall Great System with Opportunities for Improvement
Overall Great System with Opportunities for Improvement
Pros
The system effectively delivers ELearning materials and offers useful reminder features for training attendance and signup. It allows for the establishment of compliance rules for training.
Cons
There is a significant amount of clicking involved in completing tasks and generating reports can be challenging. It would be beneficial if trainers could log in and oversee their trainees training progress collectively through a trainers portal rather than signing in each employee individually for training. Additionally the process of assigning new employees to various organizational units is timeconsuming and a more efficient multiassignment option would be valuable.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
McKenzie
N/A, 101-500 employees
Feb 01, 2017
Chief Learning Strategist
Chief Learning Strategist
Pros
Being SharePoint-based facilitates quick adaptation to the user interface for learners and simplifies administration leveraging Active Directory for seamless learner login implementation.
Cons
The support team addressed all special needs efficiently. Personally I find the ShareKnowledge GUI optimized for mobile platforms though some elements are larger than preferred but this might be a minority opinion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Non-Profit Organization Management, 51-100 employees
More than a year
Feb 01, 2017
Filters
My Experience with ShareKnowledge
My Experience with ShareKnowledge
Pros
In my previous job we used ShareKnowledge for training management. It might offer more features than my experience suggests as limitations I encountered could be due to our administrators settings. It got the job done but I expected greater flexibility from an LMS.
Cons
The way we used it lacked several functionalities I desired.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Michael
Sporting Goods, 1-10 employees
Aug 01, 2021
My experience with ShareKnowledge
My experience with ShareKnowledge
Pros
During my previous job ShareKnowledge was our training management tool. Its potential might exceed my experience due to possible administrator configurations. It served its purpose but I anticipated greater flexibility from an LMS.
Cons
Using it revealed many missing features I wished were present.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Michael
Sporting Goods, 1-10 employees
Less than a year
Aug 01, 2021
An Interesting and Effective Learning Management System
An Interesting and Effective Learning Management System
Pros
This software addresses compliance challenges well which many companies struggle with. Its effective in overcoming such challenges.
Cons
Initially the software was somewhat difficult to grasp and an improved user interface would be beneficial.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Siam
Research, 500+ employees
May 01, 2021
An interesting and effective learning management system!
An interesting and effective learning management system!
Pros
This software addresses compliance challenges commonly faced by many companies. Its developed learning management system effectively tackles these challenges.
Cons
Initially I found the software challenging to grasp. Improving the UI might help.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Siam
Research, 500+ employees
Less than 6 months
May 01, 2021
Excellent Partner
Excellent Partner
Pros
ShareKnowledges customer service is exceptional. They build strong relationships with their clients.
Cons
This system relies on SharePoint which may not be the best fit for those who dont use SharePoint as a core backend system.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
George
Architecture & Planning, 51-100 employees
Jun 01, 2020
Excellent Partner
Excellent Partner
Pros
ShareKnowledge excels in customer service actively fostering client relationships.
Cons
Since it relies on Sharepoint its best suited for those with Sharepoint as a primary backend system.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
George
Architecture & Planning, 51-100 employees
More than a year
Jun 01, 2020
Straightforward LMS
Straightforward LMS
Pros
ShareKnowledge allows assigning Observers to manage specific user groups as if they were administrators without giving them full access to the site.
Cons
Time is displayed only in Central time zone and changing it to users time zones may not be straightforward.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kathy
Information Technology and Services, 500+ employees
Jul 01, 2019
Straightforward LMS
Straightforward LMS
Pros
I appreciate the feature allowing the assignment of "Observers" to manage specific user groups akin to admins without granting full site access.
Cons
The time only displays in "Central" time not the users timezone. Im unsure if theres a global setting to change this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Information Technology and Services, 500+ employees
More than a year
Jul 01, 2019
ShareknowledgeMicah
ShareknowledgeMicah
Pros
This product is userfriendly and integrates well with SharePoint. The user interface makes administrative tasks easy.
Cons
Log troubleshooting can be challenging for administrators.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Ranjana
Insurance, 500+ employees
Jun 01, 2019
ShareKnowledge is a Great Product
ShareKnowledge is a Great Product
Pros
ShareKnowledge is a robust LMS that complements an organizations investment in SharePoint.
Cons
The upgrade process is timeconsuming and notifications could be more detailed.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Matthew
Information Services, 500+ employees
Jun 01, 2019
Shareknowledge/Micah
Shareknowledge/Micah
Pros
This product is user-friendly and integrates seamlessly with SharePoint facilitating easy administration through its UI.
Cons
Admins may find troubleshooting logs a bit challenging.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ranjana
Insurance, 500+ employees
More than a year
Jun 01, 2019
ShareKnowledge is a great product
ShareKnowledge is a great product
Pros
ShareKnowledge stands as a reliable LMS maximizing an organizations SharePoint investment.
Cons
Upgrading takes a lot of time. It would be better if notifications were more detailed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Information Services, 500+ employees
More than a year
Jun 01, 2019
Love It But Room For Growth
Love It But Room For Growth
Pros
The training reminders are helpful and the program is easy to use.
Cons
Generating and interpreting reports can be challenging.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
N/A, 500+ employees
Mar 01, 2019
Love It But Room For Growth
Love It But Room For Growth
Pros
The training reminders are beneficial and the program is straightforward to navigate.
Cons
Extracting and understanding reports can pose challenges.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
Mar 01, 2019
ShareKnowledge for SharePoint Review
ShareKnowledge for SharePoint Review
Pros
Exceptional customer support is a highlight. The customer support representative is patient and knowledgeable.
Cons
Navigating through different features and naming conventions can be complex for new users.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Travis
Aviation & Aerospace, 500+ employees
Nov 01, 2018
ShareKnowledge for SharePoint Review
ShareKnowledge for SharePoint Review
Pros
ShareKnowledges customer support is exceptional. Our representatives on-site visit provided invaluable expertise significantly enhancing our teams training experience. His professionalism and extensive knowledge bridged crucial gaps and addressed students inquiries adeptly.
Cons
Navigating through features and adhering to naming conventions isnt straightforward for new users. Though the functions are there switching between tabs/settings can be challenging.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Travis
Aviation & Aerospace, 500+ employees
Less than 6 months
Nov 01, 2018
Lack Basic LMS Functionality
Lack Basic LMS Functionality
Pros
Shareknowledge offers easy integration with existing SharePoint systems and has great customer service.
Cons
It lacks many standard LMS features and some processes are overly complex.
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Eric
TransportationTruckingRailroad, 500+ employees
Aug 01, 2018
Lack Basic LMS Functionality
Lack Basic LMS Functionality
Pros
ShareKnowledge seamlessly integrates with existing SharePoint systems with the upload and installation process made effortless by exceptional customer service.
Cons
Unfortunately the benefits end there. Shareknowledge as an LMS is poorly designed. Many standard processes are needlessly complex. Tasks like adjusting due dates require creating new assignments unlike in other systems.
Ease of use
4
Value for money
3
Customer Support
8
Functionality
2
Eric
Transportation/Trucking/Railroad, 500+ employees
More than a year
Aug 01, 2018
Easy Implementation Great Support Few Technical Issues
Easy Implementation Great Support Few Technical Issues
Pros
The system is easy to implement scalable and has excellent technical support.
Cons
Reporting could be improved and some terminology can be confusing.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Matt
N/A, N/A employees
Jul 01, 2018
Easy implementation, great support, few technical issues, reporting could use enhancements
Easy implementation, great support, few technical issues, reporting could use enhancements
Pros
The softwares ease of use scalability across the organization and robust technical support team are commendable.
Cons
Enhancements are needed for reporting. Management found it difficult due to confusing terminology. Dashboarding would greatly improve usability.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Not Specified, N/A employees
More than a year
Jul 01, 2018
Im Still Learning but This is a Powerful Tool
Im Still Learning but This is a Powerful Tool
Pros
The software provides various learning and evaluation options accommodating diverse organizational learning needs.
Cons
The software has a learning curve due to its complexity.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
N/A, 101-500 employees
Mar 01, 2018
Straightforward Installation and Use
Straightforward Installation and Use
Pros
The system offers straightforward integration with Office suite is intuitive and is costeffective.
Cons
Some terminology elements are larger than desired due to mobile platform design.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Thomas
N/A, N/A employees
Mar 01, 2018
I'm still learning but this is a powerful tool!
I'm still learning but this is a powerful tool!
Pros
It offers diverse learning and evaluation options catering to organizations with varied learning requirements.
Cons
Learning to use the software takes time due to its complexity. However once mastered it becomes easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
Mar 01, 2018
Straight forward installation and use.
Straight forward installation and use.
Pros
Integration with the Office suite is seamless making it intuitive and affordable. Its a superb LMS tailored for corporate use featuring user-friendly interfaces for both end users and administrators.
Cons
Adding additional content libraries would be beneficial. Notifications function well but allowing instructors to send ad-hoc messages and use multiple templates concurrently would be a great addition.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Not Specified, N/A employees
More than a year
Mar 01, 2018
Very UserFriendly
Very UserFriendly
Pros
The software is userfriendly making content import and training management convenient.
Cons
Lack of a copy or save as feature for courses and scheduling inclass training can be cumbersome.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Heather
N/A, N/A employees
Feb 01, 2018
Very UserFriendly Easy to Keep Track
Very UserFriendly Easy to Keep Track
Pros
The userfriendly software centralizes training and provides efficient tracking and reporting making it convenient for managers.
Cons
It lacks integration with Microsoft Office for calendar invitations.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Marcy
N/A, N/A employees
Feb 01, 2018
Overall I Think It Is a Good System for the Price
Overall I Think It Is a Good System for the Price
Pros
The systems ease of use and gradebook features streamline user activities and learning management.
Cons
Browser issues and complexity in changing enrollment rules can pose challenges.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Carey
N/A, N/A employees
Feb 01, 2018
Excellent Responsiveness and Customer Service
Excellent Responsiveness and Customer Service
Pros
The system offers flexibility and customization for creating tailored training programs.
Cons
The ability to clone compound courses would save time as its a feature some users may desire.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jason
N/A, N/A employees
Feb 01, 2018
The Support Staff is Very Responsive and Always Follows Thru
The Support Staff is Very Responsive and Always Follows Thru
Pros
The softwares ease of use and layout are commendable.
Cons
It lacks integration with Microsoft Office for calendar invitations requiring manual reconciliation of invites with registrations.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Charlene
N/A, N/A employees
Feb 01, 2018
Very user-friendly. Support is timely with responses.
Very user-friendly. Support is timely with responses.
Pros
Importing content is effortless thanks to the user-friendly interfaces for both end users and administrators.
Cons
Lack of a "copy" or "save as" feature for courses adds unnecessary steps to scheduling in-class training. Automatic scheduling and emailing of reports would be convenient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Not Specified, N/A employees
Less than a year
Feb 01, 2018
The support staff is very responsive and always follows thru.
The support staff is very responsive and always follows thru.
Pros
The user interface is intuitive and easy to navigate.
Cons
The absence of Microsoft Office integration for calendar invitations requires manual reconciliation with registrations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charlene
Not Specified, N/A employees
More than a year
Feb 01, 2018
Overall i think it is a good system for the price.
Overall i think it is a good system for the price.
Pros
The gradebook and user activity control feature significantly streamline my tasks enhancing usability.
Cons
Being integrated with SharePoint can pose difficulties for some users such as browser issues. The enrollment rule functionality is disliked as changing it causes due date issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carey
Not Specified, N/A employees
More than a year
Feb 01, 2018
Excellent responsiveness and customers service.
Excellent responsiveness and customers service.
Pros
The systems flexibility allows us to create customized training programs tailored to our needs.
Cons
The inability to "clone" compound courses wastes time recreating them annually.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Not Specified, N/A employees
More than a year
Feb 01, 2018
Easy to Use LMS with Great Content Management Features
Easy to Use LMS with Great Content Management Features
Pros
ShareKnowledge LMS simplifies training management and content distribution. It integrates well with SharePoint and Microsoft Office.
Cons
The price discount during contract renewal could be more substantial.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Zura
Real Estate, N/A employees
Mar 01, 2017
Easy to use LMS with great content management features.
Easy to use LMS with great content management features.
Pros
Despite its ease of use ShareKnowledge offers superior features compared to most systems. The content management and version control workflows are particularly noteworthy along with seamless integration with SharePoint and Microsoft Office.
Cons
A substantial discount upon contract renewal would be appreciated.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zura
Real Estate, N/A employees
More than a year
Mar 01, 2017
Customer Service is Amazing
Customer Service is Amazing
Pros
The customer support is outstanding and the developers are responsive to suggestions.
Cons
The GUI elements are designed for mobile platforms and may not suit all preferences.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Andi
ElectricalElectronic Manufacturing, 51-100 employees
Feb 01, 2017
Chief Learning Strategist
Chief Learning Strategist
Pros
SharePointbased interface eases user adaptation and Active Directory integration simplifies login implementation.
Cons
The GUI elements are designed for mobile platforms and some elements may appear larger than preferred.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Tracy
Non-Profit Organization MaN/Agement, 51-100 employees
Feb 01, 2017
Overall Great System with Opportunities for Improvement
Overall Great System with Opportunities for Improvement
Pros
The system effectively delivers ELearning materials and offers useful reminder features for training attendance and signup. It allows for the establishment of compliance rules for training.
Cons
There is a significant amount of clicking involved in completing tasks and generating reports can be challenging. It would be beneficial if trainers could log in and oversee their trainees training progress collectively through a trainers portal rather than signing in each employee individually for training. Additionally the process of assigning new employees to various organizational units is timeconsuming and a more efficient multiassignment option would be valuable.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
McKenzie
N/A, 101-500 employees
Feb 01, 2017
Chief Learning Strategist
Chief Learning Strategist
Pros
Being SharePoint-based facilitates quick adaptation to the user interface for learners and simplifies administration leveraging Active Directory for seamless learner login implementation.
Cons
The support team addressed all special needs efficiently. Personally I find the ShareKnowledge GUI optimized for mobile platforms though some elements are larger than preferred but this might be a minority opinion.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Non-Profit Organization Management, 51-100 employees
More than a year
Feb 01, 2017