Anonymous
Non-Profit Organization Management, N/A employees
More than a year
“Location tracking eases management
Pros
This tool's department and location feature helps me manage users within my location and track individual progress making it easier than managing everything as an admin.
Cons
I wish reporting was more efficient with automated emails to department heads and admins about course progress. Also content creation has font restrictions and embedding sound isn't possible. Zapier integration is also missing and quizzes are limited to multiple choice or true/false.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
alison B.
Leisure, Travel & Tourism, N/A employees
More than a year
“clear tracking and certificates
Pros
I think the process of registering users, assigning courses, tracking progress and printing certificates is extremely simple and easy to follow. It provides all the information I need which makes the entire experience clear and efficient.
Cons
The new updates can make finding things I did on the old system a little tricky but the support team is always available so it's never a real problem.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Karolina N.
Food & Beverages, N/A employees
Less than 6 months
“Missing reminders and notifications
Pros
I enjoy the variety of training available and how easy it is to assign it to people. The platform feels very user friendly to me.
Cons
The thing I noticed that some functions are missing, like sending reminders to everyone, easily seeing who hasn't done training and getting notifications when training is completed.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Raynel D.
Food & Beverages, N/A employees
More than a year
“Useful, clear, efficient
Pros
I find it quite useful and clear, making my work with the software smooth and efficient.
Cons
I honestly can't think of any drawbacks because I really enjoy using this tool every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther D.
Farming, N/A employees
Less than 6 months
“all training in one with auto-certificates
Pros
Having all training in one place is great and I like that certificates are automatically generated. I also enjoy creating my own training courses.
Cons
It would be great if managers could receive weekly reports about their team. Currently admins handle it all and I'd love to see integration with our HR system so training records and certificates are automatically updated.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jane E.
Building Materials, N/A employees
More than a year
“Getting certificates in one place is easy!
Pros
Using the platform is easy for me and having all my certificates in one place is very convenient.
Cons
Some courses weren't available even though they were listed which made me a bit frustrated at first but I still found plenty of valuable content to complete.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Agata S.
Environmental Services, N/A employees
Less than 6 months
“certificate earned easily
Pros
Accessing courses is simple and I liked the certificate I received after completing the training.
Cons
I couldn't find all the courses I needed at that time, though the ones I did access were very helpful and easy to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Maria F.
Food & Beverages, N/A employees
Less than a year
“adding content is simple
Pros
Adding content that suits our business needs is simple and I find the platform very easy to use.
Cons
When creating content, I notice restrictions like limited font options, image size limits, slow voiceover playback speed and no built in translation, though I can translate externally if needed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Chris K.
Wholesale, N/A employees
More than a year
“Library keeps improving
Pros
The system is simple, easy to navigate and I like that its library of training continuously improves.
Cons
I love the speed at which new material comes in, though I would really appreciate a "remind all" button to get attention of everyone about incomplete trainings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Cedric R.
Food Production, N/A employees
More than a year
“simple staff progress tracking
Pros
Managing training for staff is simple for me and I can easily review progress, see trends and remind people about their courses.
Cons
Some administration parts are sometimes hidden but with a little experience, I can navigate around them easily.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Antonio P.
Hospitality, N/A employees
More than a year
“Organic, easy staff management
Pros
It feels simple and organic to use and I can keep track of staff and courses completed without difficulty.
Cons
Nothing major bothers me, I feel the courses are relevant and can be reassigned when needed without any issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven D.
Hospitality, N/A employees
More than a year
“Easy & engaging courses
Pros
I find it easier to use than other training platforms and the courses are well put together and engaging.
Cons
Reporting could be clearer. I'd love a dashboard showing completion rates for each site or department, along with automated weekly or monthly emails to department heads or admins.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
James T.
Hospitality, N/A employees
Less than a year
“smooth and easy team management
Pros
The platform is very simple for me to use and managing my team has never been easier.
Cons
I feel this tool could use more guidance for management on the actual laws around health and safety, ideally backed by a recognized H&S certification body to make it more reliable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Aimee H.
Food & Beverages, N/A employees
More than a year
“Easy staff updates
Pros
It's easy for me to get staff members up to date on the relevant training and the convenience makes it very effective for our venue.
Cons
Honestly, there's nothing I dislike about this platform. It's easy and works as expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Orinta J.
Law Practice, N/A employees
More than a year
“content could be improved
Pros
Accessing and using the platform is simple and I appreciate the good selection of readily available courses.
Cons
I think the content of some training courses could be improved and the delivery could be a bit more engaging for learners.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
audra G.
Human Resources, N/A employees
More than a year
“Just according to my needs!
Pros
The software is simple and easy to use, fitting everything I need to do without any difficulty.
Cons
Nothing to complain about, it's a great service and I definitely recommend it to colleagues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marta B.
Food & Beverages, N/A employees
Less than a year
“Paperless training saves time
Pros
I appreciate the possibility to upload files and deliver training entirely paperless which saves me time.
Cons
Weekly reports are useful but I would personally prefer seeing a list of completed trainings rather than just the ones that aren't done yet.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Nico V.
Food & Beverages, N/A employees
Less than a year
“Great support and easy setup
Pros
Implementation was very easy and the customer service team helped me at every step.
Cons
While it feels a little basic compared to other packages, the cost really offsets that and I still find it excellent value.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Helena H.
Hospitality, N/A employees
Less than 6 months
“saved progress option is best!
Pros
This platform is very easy to use for me and I like that I can return to courses midway without losing my progress.
Cons
The courses aren't very engaging sometimes, it's often a video followed by lots of text which makes it hard for me to absorb everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Linda D.
Hospitality, N/A employees
More than a year
“simple training anywhere
Pros
Using the platform is really easy to navigate and it allows staff to complete their training from any location without any issue. This flexibility makes it convenient for everyone, whether they're at the office, working from home, or on the go.
Cons
I found it tricky to remove staff who have left, though I understand this is a feature since archived staff can return to their accounts if needed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Salim B.
Non-Profit Organization Management, N/A employees
Less than a year
“Highly effective with great value
Pros
It's a highly effective eLearning tool for our organisation. I find it provides great value for money, is simple to use and allows customizeing courses to our specific needs, especially crucial Health and Safety training.
Cons
I appreciate the ability to create custom certificates with our company logo but the platform would benefit from an online tutorial or user guide for administrators and course creators to understand all the new features like Roles, Departments and Locations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Mark B.
Food & Beverages, N/A employees
Less than 6 months
“supportive, integrates with systems
Pros
This tool delivered on every level for me, offering continuous support whenever needed. Our contact was exceptional and we were able to integrate many of our own dated systems.
Cons
No complaints at all here, this software was very informative and the trial gave me a great understanding of the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily B.
Leisure, Travel & Tourism, N/A employees
Less than a year
“Efficient training for new staff
Pros
For my purporses, I use the platform to train and induct seasonal staff each year. It allows me to introduce our brand, explain protocols and ensure everyone completes health and safety training. I can create bespoke modules with engaging visuals and bulk uploading new starts with unique profiles makes assigning courses easy. The reports help me monitor engagement and soon line managers will have control to add their own content which makes it even more customized.
Cons
I'd love to do more bulk uploads like archiving staff at the end of the season. The system is simple so even if I forget something I can work it out quickly and the Tayl team is fantastic at supporting large scale changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Robin S.
Sports, N/A employees
Less than 6 months
“cost effective and flexible tool
Pros
It is easy for me to use, cost effective compared to other providers and gives me flexibility along with content ownership.
Cons
What I wish for the most is that TAYL existed 10 years ago! Time is so limited, yet training is crucial and I really appreciate how it allows flexible learning while helping department managers stay on top of mandatory courses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dion S.
Food & Beverages, N/A employees
Less than 6 months
“Quick accreditation and easy navigation
Pros
It's very easy for me to navigate, easy and I received accreditation immediately without any issues.
Cons
No cons for me, as long as I have an internet connection, this tool is simple and works perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
