Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

40%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Non-Profit Organization Management, N/A employees

More than a year

4.0
March 2025

Location tracking eases management

Pros

This tool's department and location feature helps me manage users within my location and track individual progress making it easier than managing everything as an admin.

Cons

I wish reporting was more efficient with automated emails to department heads and admins about course progress. Also content creation has font restrictions and embedding sound isn't possible. Zapier integration is also missing and quizzes are limited to multiple choice or true/false.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AB

alison B.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0
March 2025

clear tracking and certificates

Pros

I think the process of registering users, assigning courses, tracking progress and printing certificates is extremely simple and easy to follow. It provides all the information I need which makes the entire experience clear and efficient.

Cons

The new updates can make finding things I did on the old system a little tricky but the support team is always available so it's never a real problem.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

KN

Karolina N.

Food & Beverages, N/A employees

Less than 6 months

3.0
February 2025

Missing reminders and notifications

Pros

I enjoy the variety of training available and how easy it is to assign it to people. The platform feels very user friendly to me.

Cons

The thing I noticed that some functions are missing, like sending reminders to everyone, easily seeing who hasn't done training and getting notifications when training is completed.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

RD

Raynel D.

Food & Beverages, N/A employees

More than a year

5.0
February 2025

Useful, clear, efficient

Pros

I find it quite useful and clear, making my work with the software smooth and efficient.

Cons

I honestly can't think of any drawbacks because I really enjoy using this tool every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ED

Esther D.

Farming, N/A employees

Less than 6 months

4.0
February 2025

all training in one with auto-certificates

Pros

Having all training in one place is great and I like that certificates are automatically generated. I also enjoy creating my own training courses.

Cons

It would be great if managers could receive weekly reports about their team. Currently admins handle it all and I'd love to see integration with our HR system so training records and certificates are automatically updated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JE

Jane E.

Building Materials, N/A employees

More than a year

5.0
February 2025

Getting certificates in one place is easy!

Pros

Using the platform is easy for me and having all my certificates in one place is very convenient.

Cons

Some courses weren't available even though they were listed which made me a bit frustrated at first but I still found plenty of valuable content to complete.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AS

Agata S.

Environmental Services, N/A employees

Less than 6 months

5.0
February 2025

certificate earned easily

Pros

Accessing courses is simple and I liked the certificate I received after completing the training.

Cons

I couldn't find all the courses I needed at that time, though the ones I did access were very helpful and easy to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

MF

Maria F.

Food & Beverages, N/A employees

Less than a year

4.0
February 2025

adding content is simple

Pros

Adding content that suits our business needs is simple and I find the platform very easy to use.

Cons

When creating content, I notice restrictions like limited font options, image size limits, slow voiceover playback speed and no built in translation, though I can translate externally if needed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

CK

Chris K.

Wholesale, N/A employees

More than a year

5.0
February 2025

Library keeps improving

Pros

The system is simple, easy to navigate and I like that its library of training continuously improves.

Cons

I love the speed at which new material comes in, though I would really appreciate a "remind all" button to get attention of everyone about incomplete trainings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

CR

Cedric R.

Food Production, N/A employees

More than a year

4.0
February 2025

simple staff progress tracking

Pros

Managing training for staff is simple for me and I can easily review progress, see trends and remind people about their courses.

Cons

Some administration parts are sometimes hidden but with a little experience, I can navigate around them easily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AP

Antonio P.

Hospitality, N/A employees

More than a year

5.0
February 2025

Organic, easy staff management

Pros

It feels simple and organic to use and I can keep track of staff and courses completed without difficulty.

Cons

Nothing major bothers me, I feel the courses are relevant and can be reassigned when needed without any issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Steven D.

Hospitality, N/A employees

More than a year

4.0
February 2025

Easy & engaging courses

Pros

I find it easier to use than other training platforms and the courses are well put together and engaging.

Cons

Reporting could be clearer. I'd love a dashboard showing completion rates for each site or department, along with automated weekly or monthly emails to department heads or admins.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JT

James T.

Hospitality, N/A employees

Less than a year

4.0
February 2025

smooth and easy team management

Pros

The platform is very simple for me to use and managing my team has never been easier.

Cons

I feel this tool could use more guidance for management on the actual laws around health and safety, ideally backed by a recognized H&S certification body to make it more reliable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AH

Aimee H.

Food & Beverages, N/A employees

More than a year

5.0
February 2025

Easy staff updates

Pros

It's easy for me to get staff members up to date on the relevant training and the convenience makes it very effective for our venue.

Cons

Honestly, there's nothing I dislike about this platform. It's easy and works as expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OJ

Orinta J.

Law Practice, N/A employees

More than a year

4.0
February 2025

content could be improved

Pros

Accessing and using the platform is simple and I appreciate the good selection of readily available courses.

Cons

I think the content of some training courses could be improved and the delivery could be a bit more engaging for learners.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

AG

audra G.

Human Resources, N/A employees

More than a year

5.0
November 2023

Just according to my needs!

Pros

The software is simple and easy to use, fitting everything I need to do without any difficulty.

Cons

Nothing to complain about, it's a great service and I definitely recommend it to colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Marta B.

Food & Beverages, N/A employees

Less than a year

4.0
November 2023

Paperless training saves time

Pros

I appreciate the possibility to upload files and deliver training entirely paperless which saves me time.

Cons

Weekly reports are useful but I would personally prefer seeing a list of completed trainings rather than just the ones that aren't done yet.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

NV

Nico V.

Food & Beverages, N/A employees

Less than a year

5.0
November 2023

Great support and easy setup

Pros

Implementation was very easy and the customer service team helped me at every step.

Cons

While it feels a little basic compared to other packages, the cost really offsets that and I still find it excellent value.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HH

Helena H.

Hospitality, N/A employees

Less than 6 months

4.0
November 2023

saved progress option is best!

Pros

This platform is very easy to use for me and I like that I can return to courses midway without losing my progress.

Cons

The courses aren't very engaging sometimes, it's often a video followed by lots of text which makes it hard for me to absorb everything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

LD

Linda D.

Hospitality, N/A employees

More than a year

5.0
November 2023

simple training anywhere

Pros

Using the platform is really easy to navigate and it allows staff to complete their training from any location without any issue. This flexibility makes it convenient for everyone, whether they're at the office, working from home, or on the go.

Cons

I found it tricky to remove staff who have left, though I understand this is a feature since archived staff can return to their accounts if needed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

SB

Salim B.

Non-Profit Organization Management, N/A employees

Less than a year

4.0
August 2023

Highly effective with great value

Pros

It's a highly effective eLearning tool for our organisation. I find it provides great value for money, is simple to use and allows customizeing courses to our specific needs, especially crucial Health and Safety training.

Cons

I appreciate the ability to create custom certificates with our company logo but the platform would benefit from an online tutorial or user guide for administrators and course creators to understand all the new features like Roles, Departments and Locations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MB

Mark B.

Food & Beverages, N/A employees

Less than 6 months

5.0
August 2023

supportive, integrates with systems

Pros

This tool delivered on every level for me, offering continuous support whenever needed. Our contact was exceptional and we were able to integrate many of our own dated systems.

Cons

No complaints at all here, this software was very informative and the trial gave me a great understanding of the system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Emily B.

Leisure, Travel & Tourism, N/A employees

Less than a year

5.0
August 2023

Efficient training for new staff

Pros

For my purporses, I use the platform to train and induct seasonal staff each year. It allows me to introduce our brand, explain protocols and ensure everyone completes health and safety training. I can create bespoke modules with engaging visuals and bulk uploading new starts with unique profiles makes assigning courses easy. The reports help me monitor engagement and soon line managers will have control to add their own content which makes it even more customized.

Cons

I'd love to do more bulk uploads like archiving staff at the end of the season. The system is simple so even if I forget something I can work it out quickly and the Tayl team is fantastic at supporting large scale changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RS

Robin S.

Sports, N/A employees

Less than 6 months

5.0
July 2022

cost effective and flexible tool

Pros

It is easy for me to use, cost effective compared to other providers and gives me flexibility along with content ownership.

Cons

What I wish for the most is that TAYL existed 10 years ago! Time is so limited, yet training is crucial and I really appreciate how it allows flexible learning while helping department managers stay on top of mandatory courses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Dion S.

Food & Beverages, N/A employees

Less than 6 months

5.0
June 2022

Quick accreditation and easy navigation

Pros

It's very easy for me to navigate, easy and I received accreditation immediately without any issues.

Cons

No cons for me, as long as I have an internet connection, this tool is simple and works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10