Last Updated

Key Takeaways

Generated from the text of customer reviews

Tayl is a learning management system used by UK hospitality and food businesses, charities, law firms, and SMEs. It covers employee onboarding, compliance training, and the creation of courses for internal training. The software is generally regarded as easy to navigate, although some users say the reporting side is limited, and that more control over training content would be useful. An AI course builder is also available, allowing managers to put together courses without having specialist course design skills.

Our Verdict

Tayl is primarily intended for UK-based small and medium-sized businesses that need employee onboarding and compliance training but do not require the broader setup of an enterprise LMS. Smaller teams can start with the free plan or move to the £29/month option as their needs grow. An accredited course library is also available, so businesses can provide ready-made training instead of developing every course internally. Tayl is a good fit for SMEs in hospitality, food and care where compliance training is important, but budgets are limited.

Tayl Specifications

  • Activity Dashboard
  • Asynchronous Learning
  • Activity Tracking
  • Access Controls/Permissions

Tayl Features

Accredited Ready-To-Use Course Library

Tayl has more than 100 ready-to-use courses for compliance and skills training. The library covers subjects such as food hygiene and alcohol service. It also includes training on allergens, health and safety, GDPR, workplace harassment, Microsoft Office, safeguarding, and childcare.

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Course Assignment

Managers can assign courses to individual employees or groups from the management area. Tayl's course library includes training in areas such as food hygiene, alcohol service, hospitality, health and safety, IT, and administration. Managers can also set completion deadlines for assigned courses.

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Team Management

Tayl allows managers to create teams based on roles and assign courses or tasks to those groups. They can then check the progress of team members and see whether assigned work has been completed. The system also supports roles, departments, and locations when setting up an organization.

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Customized Branding

The tool allows organizations to add their logo and use a custom subdomain for their training site. This lets businesses present training materials under their own branding rather than using only the standard Tayl presentation.

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Report Generation

Tayl provides reports showing progress on courses and tasks assigned to employees. Managers can download these reports as Excel files for record-keeping. The reporting area can be used to check who has completed assigned training and what remains outstanding.

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AI Course Builder And Custom Training Creation

Tayl's course builder lets managers create courses from scratch or edit courses from its existing catalog. Users can add text, videos, images, and quizzes, while Tayl also provides AI tools for generating course content. Custom courses can be published and assigned to employees through the management area.

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Employee Onboarding And E-Signature Collection

Tayl features tools for employee onboarding. New employees can access assigned training, company resources, and documents through the system, while managers can request electronic signatures on documents. Tayl also provides document storage for resources and signed documents.

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Learning Pathways

Managers can create pathways that place courses, documents, and other resources into defined stages. Employees complete the content in one stage before receiving the content in the next stage. Pathways can therefore be used when training needs to follow a particular order.

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Pros And Cons of Tayl

Pros

  • Intuitive design for both admins and learners

  • Allows users to learn from anywhere without needing physical classes

  • Offers informative and helpful courses for staff training

  • Staff can pause training and return to it later without losing progress

  • Documents can be issued to staff for paperless training and record keeping

Cons

  • The capability to bulk upload could be further improved

  • Lacks automated reminders feature for learners and educators

  • The quiz tool lacks fill-in-the-blank and matching question types

Tayl Pricing

Micro

(for 1-10 users)

Starter

(for 11-20 users)

Growth

(for 21-50 users)

Pro

(for 51-100 users)

Business

(for 101-250 users)

Scale

(for 251-500 users)

Enterprise

month (501-1000 users)

Custom

(for 1001+ users)

  • Access for 3–10 licensed users

  • Built-in course creation tools

  • Downloadable training certificates

  • Access to 100+ ready-made courses

  • 100+ ready-to-use courses

  • Downloadable certificates

  • Access for 11–20 users

  • Course creation tools

  • Course creation tools

  • Access for 21–50 users

  • 100+ ready-to-use courses

  • Downloadable certificates

  • Custom learning pathways

  • Bulk user uploads

  • 100+ ready-to-use courses

  • Course creation tools

  • Access for 51–100 users

  • Onboarding support

  • 100+ ready-to-use courses

  • Access for 101–250 users

  • Bulk user uploads

  • Course creation tools

  • Reporting dashboards

  • Course creation tools

  • Onboarding support

  • Access for 251–500 users

  • 100+ ready-to-use courses

  • Onboarding support

  • Bulk user uploads

  • Reporting dashboards

  • Access for 501–1,000 users

  • Course creation tools

  • 100+ ready-to-use courses

  • Custom API integrations

  • Support for multiple sites

  • SCORM importing

  • Access for 1,001+ users

  • Bulk user uploads

  • 100+ ready-to-use courses

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Tayl Reviews

Total 25 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

40%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Non-Profit Organization Management, N/A employees

More than a year

4.0
March 2025

Location tracking eases management

Pros

This tool's department and location feature helps me manage users within my location and track individual progress making it easier than managing everything as an admin.

Cons

I wish reporting was more efficient with automated emails to department heads and admins about course progress. Also content creation has font restrictions and embedding sound isn't possible. Zapier integration is also missing and quizzes are limited to multiple choice or true/false.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AB

alison B.

Leisure, Travel & Tourism, N/A employees

More than a year

5.0
March 2025

clear tracking and certificates

Pros

I think the process of registering users, assigning courses, tracking progress and printing certificates is extremely simple and easy to follow. It provides all the information I need which makes the entire experience clear and efficient.

Cons

The new updates can make finding things I did on the old system a little tricky but the support team is always available so it's never a real problem.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

ED

Esther D.

Farming, N/A employees

Less than 6 months

4.0
February 2025

all training in one with auto-certificates

Pros

Having all training in one place is great and I like that certificates are automatically generated. I also enjoy creating my own training courses.

Cons

It would be great if managers could receive weekly reports about their team. Currently admins handle it all and I'd love to see integration with our HR system so training records and certificates are automatically updated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What language does Tayl support?

Tayl supports the English language.

Does Tayl have a mobile app?

Yes, Tayl does offer a dedicated mobile app.

Does Tayl offer an API?

Yes, Tayl does offer an API.

Who are the typical users of Tayl?

Tayl features support professionals and businesses in hospitality, law, food and beverage, non-profit, and tour operation industries.

What types of Tayl pricing plans are available?

Tayl offers four pricing plans: Free (£0/month), Starter (£59/month), Pro (£99/month), and Enterprise (Custom). Receive a custom Tayl cost estimate specific to your needs.

What level of support does Tayl offer?

Tayl offers support via live chat, phone, and email. Users can also fill out an online form to get support.

What other apps does Tayl integrate with?

Tayl integrates with Zapier software, Rotaready, S4Labour, Cezanne HR, and Deputy software.