Thrive LMS Reviews

Pros

It's just so engaging and easy to use. Our colleagues love how simple it is to find their assigned learning and it's actually making them curious about their own development. I've even seen people creating goals and linking content themselves which is fantastic.

Cons

Wish I could see more detailed data for the e-learning content we load from Articulate. It would help me so much to actually measure our impact on learning.

Pros

The communication from their team is great and they are always willing to help. The platform itself is super easy to use but it's nice knowing someone is always available if I get stuck.

Cons

Nothing bad to say here.

Pros

it's the most innovative platform out there right now. Our team personally loves the AI content generator and our admin folks can't get enough of the connectors.

Cons

there's nothing I don't like. The look and feel, the actual content, how easy it is to use, it's all top-notch.

Pros

It is so easy to use and perfect for training. I love that the whole team can see updates the second they go live and it connects easily to all our other platforms.

Cons

The search function can be a bit hit or miss. Sometimes it just does not bring up what I need. And the AI questions often don't know the answers either.

Pros

I enjoy using the platform to run campaigns for my team. The emails and support from the Thrive team are great, it really feels like we are building a community together.

Cons

It can get a little complicated to figure out sometimes but thankfully we can always chat with our account managers and they'll walk us through it.

Pros

Can't recommend Thrive's customer support and content library enough. A special shout-out to our AD, Eugene, they are working so hard to help us sort out our technical issues.

Cons

Their tech team is super fast but sometimes it feels like things are not fully tested before they are released. I'd really appreciate more transparency around their tech roadmap.

Pros

The team is just the most supportive bunch. Honestly no ask feels too big for them and they are always on hand to help. We have built a great relationship with our CSM.

Cons

Campaigns are a great feature but I wish the content inside them was refreshed more often. Personally I'd prefer more technical training on how to actually use the platform.

Pros

It is absolutely everything. The platform is so simple and smooth but the customer support is what really seals the deal, it's second to none.

Cons

dont have anything to mention....I genuinely have no complaints. It's helped our colleagues connect and grow in a massive way.

Pros

It's the customer support for me combined with how well comms and learning are connected. Plus there's all that amazing content and the team is always so quick to respond.

Cons

Nothing at all! it's been amazing. We started with content, moved into learning and now we have added comms. We have not had a single issue.

Pros

It has really helped us build a culture where learning is front and center. It's such an accessible and user friendly environment for our whole workplace.

Cons

I think the Content Creator tool is limited right now. There are some basic industry-standard tools missing. I am hopeful for the future of it though.

Pros

Love that we can adapt and create different types of content across so many different formats. It makes it easy to reach our diverse workforce no matter how they like to learn.

Cons

The built-in content creator definitely needs more work. It needs to be way more flexible if we are going to create anything truly bespoke.

Pros

I honestly love the support we get from the team! The communication is next level, no ask is too big and the platform itself works perfectly.

Cons

Actually you know what they take feedback into consideration and there are not really any problems. It's all good!

Pros

There's such a wide range of learning opportunities for all the different types of workers in our business and the reporting areas are great too. Plus the team is super responsive and just wonderful to work with.

Cons

I wish there were more opportunities to customize the interface.

Pros

I really like how much it adapts and changes based on what customers actually need it never just stays static. We get regular updates and my Account Manager is great about flagging the ones she knows are relevant to me which is so helpful.

Cons

Sometimes I feel like it's too heavily geared toward retail customers. I've struggled a bit with not really having a community. They did try to set up a financial services group but sadly that has not been kept up.

Pros

It's just so easy to use. The interface is interactive and I can easily complete a course right on my phone which has always been an issue with other similar tools we have tried.

Cons

I have to admit the compliance courses I took were pretty dry. But in all fairness the subjects themselves are not exactly thrilling to begin with.

Pros

My favorite thing has got to be the sheer amount of stuff on there. There are thousands of e-learning resources, tools and other learning essentials to dig into.

Cons

The reporting and search tools are limited right now. They could definitely be better but honestly, it's not a huge deal for me at the moment.

Pros

Honestly it's just so easy to use and thinking about all the future possibilities for creating engagement is really exciting.

Cons

Reporting and search are both pretty limited. That's definitely an area I'd love to see them improve.

Pros

During the set up period the customer service goes truly above and beyond. You can tell they genuinely care about you and your company's needs. They always go the extra step and are super responsive.

Cons

Once the implementation period is over you kind of lose your dedicated team. They said they'd keep in touch and mentioned adding us to quarterly meetings which would be great to still have that connection with the people who helped us launch.

Pros

it's the reporting ability plus how audiences and smart rules work. But overall it really comes down to how easy and accessible the whole platform is.

Cons

We have run into some technical errors here and there plus we've gotten inconsistent answers to our questions which can be frustrating.

Pros

I love that this platform can actually grow right along with my business. As we get bigger we can just plug in new features and it feels like it's evolving with us.

Cons

It's annoying when different teams tell us different things. We'll be told it can do something and then it does not actually work the way it was explained.