softwareaACE Reviews
19 Reviews
Overall Rating
4.9
19 Reviews
Rating Distribution
5
(18)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.9
19 Reviews
Rating Distribution
5
(18)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Filters
Industry
Provider Size
Time Used
aACE covered our needs
aACE covered our needs
Pros
For us the key was customization. We managed the basics of Accounting, Sales, and Purchases, but more importantly, we tailored it to fit our product specifications, ongoing jobs, and the tracking of raw materials and finished products with associated costs.
Cons
The only issue we faced was during the transition from our original system to the upgrade. However, the customer support team did an excellent job guiding us through the process. It would be great if they could add a Payroll feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Machinery, 1-10 employees
More than a year
Nov 01, 2020
aACE for the Win
aACE for the Win
Pros
Thanks to the fully integrated accounting and inventory modules, various built-in integrations with external systems, and its utilization of the FileMaker Platform, we implemented a robust and highly personalized ERP system at a fraction of the usual cost. We seamlessly integrated aACE with our existing systems, allowing for a controlled and phased transition from our legacy system to the new one, with minimal disruptions to our daily operations.
Cons
I would not necessarily call it a dislike, but my main challenge was simply adapting to a system that had interface conventions different from what I was used to. Initially, the List View paradigm used by aACE seemed unfamiliar but over time, I recognized its inherent benefits.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
David
Furniture, 51-100 employees
More than a year
Sep 01, 2019
aACE replaced 3 pieces of software that we used to run our business.
aACE replaced 3 pieces of software that we used to run our business.
Pros
aACE is a used friendly software with a visually appealing interface. It multitasks efficiently, handling accounting processes, business management, CRM accounts, project and task creation, job management, and employee records. Previously, our company relied on FileMaker, QuickBooks, Word and Excel. However,after implementing aACE we no longer use QuickBooks for accounting, Word for proposals, or Excel for extensive reports. Everything is now consolidated within aACE. What I appreciate the most is the interconnectedness of records, allowing easy navigation from client orders to related purchase orders, invoices, tasks, shipments, and more. There are ample tracking capabilities, customizable user preferences, and versatile access privileges. Additionally, the feature for sorting records and fine-tuning searches is quite impressive.
Cons
Since our business operations are quite unique, we often find ourselves needing to create custom fields. This process can be time-consuming and sometimes incur additional costs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Svetlana
Design, 51-100 employees
More than a year
May 01, 2019
Adaptable full business management software
Adaptable full business management software
Pros
aACE has proven to be an excellent management tool for our company. We needed a flexible solution to accommodate our unique business requirements while adhering to GAAP and other best practices. Like any large system implementation, it took time, resources, and adaptations. However, we are now extremely satisfied with the current state of affairs.
Cons
The lack of an instruction manual and limitations in the "help" database have posed challenges for users.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lance
Design, 51-100 employees
More than a year
Apr 01, 2019
A modern ERP that actually works
A modern ERP that actually works
Pros
The interface design of aACE 4 is clear and consistent. Even individuals with basic computer experience can quickly adapt to using it, and once you grasp the functionality of common features, you can apply that understanding to all other areas of the system.
Cons
I wish aACE could handle absolutely everything so that we wouldn't need any other software to run our business. The absence of an HR module is probably the most significant gap.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Apr 01, 2019
We have been using aACE since 2009 and it has been a major improvement over QuickBooks.
We have been using aACE since 2009 and it has been a major improvement over QuickBooks.
Pros
This software is incredibly versatile, meeting virtually all our needs. In our case, we required builds, which are sale items composed of multiple other items, to effectively manage our inventory. One of the significant advantages is that our accountant can directly access our server and retrieve necessary information promptly. Overall, it is user-friendly, which is crucial for us as we have over 800 SKU's.
Cons
Apart from a few minor spelling and syntax errors, I really have no complaints. It would be nice if some features, especially certain reports, were easier to access, but overall, it's a pretty user-friendly system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Wholesale, 1-10 employees
More than a year
May 01, 2017
aACE was a Critical Component to the Success of our Company's Future
aACE was a Critical Component to the Success of our Company's Future
Pros
This software delivers exactly what you would expect from an ERP, and its user interface is straightforward and uncluttered in its menus. Everything is conveniently laid out in front of you!
Cons
I didn't encounter anything that wasn't quickly resolved. Whenever the online support documentation didn't have the answers I needed aACE promptly addressed my concerns through my support representative. I'm pleased to see the continued improvement and growth of their online documentation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Derek
Chemicals, 1-10 employees
More than a year
Mar 01, 2017
Reliable system
Reliable system
Pros
The interface is clean, and the speed is impressive. The FileMaker base is customizable, and the system's structural integrity requires minimal administration.
Cons
When we initially went live the Inventory Management module was incomplete and it took us some time to fully leverage its potential. However, I've been informed that the latest version of the software has incorporated many lessons learned from our roll-out and is now quite robust. I'm eagerly looking forward to the upgrade! As for Manufacturing Tracking, it required significant modifications for our specific needs, so we decided to integrate it as a bolt on. The integration process was relatively straightforward. However, I don't consider this a drawback of the software itself; it's more of a reality in our industry. No out-of-the-box system would perfectly address our unique requirements as we envisioned them.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matthew
Printing, 101-500 employees
More than a year
Mar 01, 2017
Fantastic software, service & customisation
Fantastic software, service & customisation
Pros
The software is fully customizable, and the support provided is exceptional.
Cons
I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holly
N/A, 11-50 employees
More than a year
Mar 01, 2017
A complete system + custom solutions
A complete system + custom solutions
Pros
It offers a fully integrated system encompassing sales to GL. Within the system, customization options are available, and exporting data for reports is straightforward.
Cons
At times its not the most intuitive system (although I believe they are addressing this in the latest version). Additionally, the system can be a bit slow.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Diana
Marketing and Advertising, 51-100 employees
More than a year
Mar 01, 2017
Only vendor willing and able to customize system to what we needed.
Only vendor willing and able to customize system to what we needed.
Pros
It significantly reduced the time required to enter an order, from hours to minutes. All transactions are effortless and swift to input.
Cons
As a long time CPA I am collaborating with them to improve the presentation of financial statements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Wendy
Paper & Forest Products, 1-10 employees
More than a year
Mar 01, 2017
THE BEST IN EVERYTHING!
THE BEST IN EVERYTHING!
Pros
The support team is outstanding, always willing to collaborate and fulfill our requests.
Cons
So far, we have not experienced any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Apparel & Fashion, 51-100 employees
More than a year
Mar 01, 2017
Can't imagine life before aACE
Can't imagine life before aACE
Pros
The ease of use and the ability to tailor it specifically to my business are remarkable.
Cons
No issues encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doug
Warehousing, 11-50 employees
More than a year
Mar 01, 2017
We're happy using aACE in our sales, distribution, and service business.
We're happy using aACE in our sales, distribution, and service business.
Pros
It is highly reliable and robust.
Cons
We eagerly anticipate the introduction of aACE Five.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alvaro
Construction, 11-50 employees
More than a year
Mar 01, 2017
Great Business Partner!
Great Business Partner!
Pros
The design is excellent with well-organized information flow, resulting in a seamless workflow.
Cons
No concerns thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bumkee
N/A, N/A employees
More than a year
Mar 01, 2017
AWESOME ERP!
AWESOME ERP!
Pros
It offers exceptional ease of use.
Cons
No complaints whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd
Wholesale, 11-50 employees
More than a year
Mar 01, 2017
Controller
Controller
Pros
The software is user friendly and cost-effective. It allows for detailed information retrieval and integrates smoothly with Excel and other accounting tools.
Cons
It would be fantastic if the financial reports resembled those produced by the accounting world more closely. Specifically the general ledger should display a running balance instead of requiring a dated trial balance to review a specific period.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Neil
Motion Pictures and Film, 11-50 employees
More than a year
Feb 01, 2017
Completely Customizable
Completely Customizable
Pros
Its greatest strength lies in its customizable nature, adapting perfectly to your unique requirements.
Cons
The price tag is very high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Marketing and Advertising, 1-10 employees
More than a year
Feb 01, 2017
aACE is easily customized and has wonderful support
aACE is easily customized and has wonderful support
Pros
It is easy to use and intuitive, with excellent customization options. It efficiently captures various types of data in one centralized location offers robust reporting features, works seamlessly with other programs, provides multiple user access levels and performs well remotely.
Cons
No drawbacks identified.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sabrina
N/A, N/A employees
Free Trial
Feb 01, 2017
Filters
aACE covered our needs
aACE covered our needs
Pros
For us the key was customization. We managed the basics of Accounting, Sales, and Purchases, but more importantly, we tailored it to fit our product specifications, ongoing jobs, and the tracking of raw materials and finished products with associated costs.
Cons
The only issue we faced was during the transition from our original system to the upgrade. However, the customer support team did an excellent job guiding us through the process. It would be great if they could add a Payroll feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Machinery, 1-10 employees
More than a year
Nov 01, 2020
aACE for the Win
aACE for the Win
Pros
Thanks to the fully integrated accounting and inventory modules, various built-in integrations with external systems, and its utilization of the FileMaker Platform, we implemented a robust and highly personalized ERP system at a fraction of the usual cost. We seamlessly integrated aACE with our existing systems, allowing for a controlled and phased transition from our legacy system to the new one, with minimal disruptions to our daily operations.
Cons
I would not necessarily call it a dislike, but my main challenge was simply adapting to a system that had interface conventions different from what I was used to. Initially, the List View paradigm used by aACE seemed unfamiliar but over time, I recognized its inherent benefits.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
David
Furniture, 51-100 employees
More than a year
Sep 01, 2019
aACE replaced 3 pieces of software that we used to run our business.
aACE replaced 3 pieces of software that we used to run our business.
Pros
aACE is a used friendly software with a visually appealing interface. It multitasks efficiently, handling accounting processes, business management, CRM accounts, project and task creation, job management, and employee records. Previously, our company relied on FileMaker, QuickBooks, Word and Excel. However,after implementing aACE we no longer use QuickBooks for accounting, Word for proposals, or Excel for extensive reports. Everything is now consolidated within aACE. What I appreciate the most is the interconnectedness of records, allowing easy navigation from client orders to related purchase orders, invoices, tasks, shipments, and more. There are ample tracking capabilities, customizable user preferences, and versatile access privileges. Additionally, the feature for sorting records and fine-tuning searches is quite impressive.
Cons
Since our business operations are quite unique, we often find ourselves needing to create custom fields. This process can be time-consuming and sometimes incur additional costs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Svetlana
Design, 51-100 employees
More than a year
May 01, 2019
Adaptable full business management software
Adaptable full business management software
Pros
aACE has proven to be an excellent management tool for our company. We needed a flexible solution to accommodate our unique business requirements while adhering to GAAP and other best practices. Like any large system implementation, it took time, resources, and adaptations. However, we are now extremely satisfied with the current state of affairs.
Cons
The lack of an instruction manual and limitations in the "help" database have posed challenges for users.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lance
Design, 51-100 employees
More than a year
Apr 01, 2019
A modern ERP that actually works
A modern ERP that actually works
Pros
The interface design of aACE 4 is clear and consistent. Even individuals with basic computer experience can quickly adapt to using it, and once you grasp the functionality of common features, you can apply that understanding to all other areas of the system.
Cons
I wish aACE could handle absolutely everything so that we wouldn't need any other software to run our business. The absence of an HR module is probably the most significant gap.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
Apr 01, 2019
We have been using aACE since 2009 and it has been a major improvement over QuickBooks.
We have been using aACE since 2009 and it has been a major improvement over QuickBooks.
Pros
This software is incredibly versatile, meeting virtually all our needs. In our case, we required builds, which are sale items composed of multiple other items, to effectively manage our inventory. One of the significant advantages is that our accountant can directly access our server and retrieve necessary information promptly. Overall, it is user-friendly, which is crucial for us as we have over 800 SKU's.
Cons
Apart from a few minor spelling and syntax errors, I really have no complaints. It would be nice if some features, especially certain reports, were easier to access, but overall, it's a pretty user-friendly system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roger
Wholesale, 1-10 employees
More than a year
May 01, 2017
aACE was a Critical Component to the Success of our Company's Future
aACE was a Critical Component to the Success of our Company's Future
Pros
This software delivers exactly what you would expect from an ERP, and its user interface is straightforward and uncluttered in its menus. Everything is conveniently laid out in front of you!
Cons
I didn't encounter anything that wasn't quickly resolved. Whenever the online support documentation didn't have the answers I needed aACE promptly addressed my concerns through my support representative. I'm pleased to see the continued improvement and growth of their online documentation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Derek
Chemicals, 1-10 employees
More than a year
Mar 01, 2017
Reliable system
Reliable system
Pros
The interface is clean, and the speed is impressive. The FileMaker base is customizable, and the system's structural integrity requires minimal administration.
Cons
When we initially went live the Inventory Management module was incomplete and it took us some time to fully leverage its potential. However, I've been informed that the latest version of the software has incorporated many lessons learned from our roll-out and is now quite robust. I'm eagerly looking forward to the upgrade! As for Manufacturing Tracking, it required significant modifications for our specific needs, so we decided to integrate it as a bolt on. The integration process was relatively straightforward. However, I don't consider this a drawback of the software itself; it's more of a reality in our industry. No out-of-the-box system would perfectly address our unique requirements as we envisioned them.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matthew
Printing, 101-500 employees
More than a year
Mar 01, 2017
Fantastic software, service & customisation
Fantastic software, service & customisation
Pros
The software is fully customizable, and the support provided is exceptional.
Cons
I have not encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holly
N/A, 11-50 employees
More than a year
Mar 01, 2017
A complete system + custom solutions
A complete system + custom solutions
Pros
It offers a fully integrated system encompassing sales to GL. Within the system, customization options are available, and exporting data for reports is straightforward.
Cons
At times its not the most intuitive system (although I believe they are addressing this in the latest version). Additionally, the system can be a bit slow.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Diana
Marketing and Advertising, 51-100 employees
More than a year
Mar 01, 2017
Only vendor willing and able to customize system to what we needed.
Only vendor willing and able to customize system to what we needed.
Pros
It significantly reduced the time required to enter an order, from hours to minutes. All transactions are effortless and swift to input.
Cons
As a long time CPA I am collaborating with them to improve the presentation of financial statements.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Wendy
Paper & Forest Products, 1-10 employees
More than a year
Mar 01, 2017
THE BEST IN EVERYTHING!
THE BEST IN EVERYTHING!
Pros
The support team is outstanding, always willing to collaborate and fulfill our requests.
Cons
So far, we have not experienced any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Apparel & Fashion, 51-100 employees
More than a year
Mar 01, 2017
Can't imagine life before aACE
Can't imagine life before aACE
Pros
The ease of use and the ability to tailor it specifically to my business are remarkable.
Cons
No issues encountered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doug
Warehousing, 11-50 employees
More than a year
Mar 01, 2017
We're happy using aACE in our sales, distribution, and service business.
We're happy using aACE in our sales, distribution, and service business.
Pros
It is highly reliable and robust.
Cons
We eagerly anticipate the introduction of aACE Five.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alvaro
Construction, 11-50 employees
More than a year
Mar 01, 2017
Great Business Partner!
Great Business Partner!
Pros
The design is excellent with well-organized information flow, resulting in a seamless workflow.
Cons
No concerns thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bumkee
N/A, N/A employees
More than a year
Mar 01, 2017
AWESOME ERP!
AWESOME ERP!
Pros
It offers exceptional ease of use.
Cons
No complaints whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Todd
Wholesale, 11-50 employees
More than a year
Mar 01, 2017
Controller
Controller
Pros
The software is user friendly and cost-effective. It allows for detailed information retrieval and integrates smoothly with Excel and other accounting tools.
Cons
It would be fantastic if the financial reports resembled those produced by the accounting world more closely. Specifically the general ledger should display a running balance instead of requiring a dated trial balance to review a specific period.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Neil
Motion Pictures and Film, 11-50 employees
More than a year
Feb 01, 2017
Completely Customizable
Completely Customizable
Pros
Its greatest strength lies in its customizable nature, adapting perfectly to your unique requirements.
Cons
The price tag is very high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Marketing and Advertising, 1-10 employees
More than a year
Feb 01, 2017
aACE is easily customized and has wonderful support
aACE is easily customized and has wonderful support
Pros
It is easy to use and intuitive, with excellent customization options. It efficiently captures various types of data in one centralized location offers robust reporting features, works seamlessly with other programs, provides multiple user access levels and performs well remotely.
Cons
No drawbacks identified.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sabrina
N/A, N/A employees
Free Trial
Feb 01, 2017