abas ERP Reviews
24 Review(s)
softwareOverall Rating
4.3
24 Review(s)
Rating Distribution
5
(14)
4
(7)
3
(1)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Overall Rating
4.3
24 Review(s)
Rating Distribution
5
(14)
4
(7)
3
(1)
2
(1)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Do NOT waste your money or time with Abas
Do NOT waste your money or time with Abas
Pros
The selection process impressed me. The salespeople were informative and honest about the functionality.
Cons
The software's proprietary database is quite puzzling. All the field names are in German, and customization is nearly impossible without paying additional fees to Abas. Surprisingly, some of the Professional Services personnel lack adequate knowledge about their own product, particularly in the Finance and Sales areas, where some of our users were more well-versed in Abas than the consultants themselves.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
John
Machinery, 51-100 employees
More than a year
November 2023
A solid ERP solution for most
A solid ERP solution for most
Pros
ABAS served as our first ERP system, playing a key role in our business growth. Customizing the system to fit our needs was vital. The teams we collaborated with over the years felt like family and worked as part of our team.
Cons
We used to be ABAS users. As our company grew, we required scheduling features for engineered-to-order and custom manufacturing, and ABAS excelled in scheduling for standard manufacturing. We attempted to customize it, and while we found success with other functions, it didn't work for scheduling. Consequently, we had to find an alternative solution to address this critical aspect. Nonetheless, ABAS remains a great overall solution.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Josh
Machinery, 51-100 employees
More than a year
October 2022
ABAS ERP Review
ABAS ERP Review
Pros
I like the robust support system and the vendor's awareness. Deploying and extending its use is easy, and the integration is seamless.
Cons
Obtaining support from Germany for the upgrade process can be time-consuming due to the time zone differences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olabisi
Machinery, 101-500 employees
More than a year
July 2022
Abas ERP for Spare Parts
Abas ERP for Spare Parts
Pros
What remarkable is the ease of use. Hovering over an icon provides helpful information about its function. Virtual transfers process is quite simple, and I particularly like the convenience of packing slips and invoicing, including the link to Outlook for sending invoices to customers.
Cons
There are a few too many lines in the Stock Journal, with two lines per transfer being excessive, unnecessary and straining on the eyes. Undoing "posted" mistakes could be made simpler, and it appears that the upcoming update will address this issue, which is a welcoming improvement.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Ashley
Warehousing, 500+ employees
More than a year
June 2022
All these positive reviews make me wonder if we are really using the same software ...
All these positive reviews make me wonder if we are really using the same software ...
Pros
Perhaps it's just our local support that is lacking. Fortunately, we haven't experienced any major blackouts in the last ten years, which is undoubtedly positive. Colleagues who have used the software since its inception are well-versed in its functionality and have developed workarounds for most problems or have come to accept them. Having worked with the software for nearly twenty years, they consider it the state-of-the-art, as they haven't used any other software.
Cons
Where do I begin? As someone mentioned in another review, the colors used in the software can be quite harsh on the eyes. Although this is a minor issue that I can overlook, it's not the only problem. The user experience (UX) is a nightmare. There are endless lists, tabs and fields that are useless for 95% of users. When introducing a new colleague to the software, it becomes tricky and we often find ourselves saying, "Ignore this field" or "You don't need this tab." New colleagues frequently ask about the purpose of specific fields, and we have no idea most of the time. For the past ten years, none of our new colleagues have been able to fully learn how to use the software properly. It's not their fault, as it seems almost impossible unless you grew up using it. In fact, we've had new colleagues become so frustrated with constant complaints from the "old crew" that they ultimately couldn't integrate into the team and decided to quit their jobs. It truly diminishes their motivation. Over the years, we've tried to get some modifications done because we couldn't tolerate the time-consuming workarounds anymore. We've had several expensive in-person meetings with ABAS, during which they took extensive notes, but they have yet to provide any solutions to date.
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Dennis
Mechanical or Industrial Engineering, 11-50 employees
More than a year
November 2020
My experience of using ABAS ERP
My experience of using ABAS ERP
Pros
The software is user-friendly, offering a wide range of options and actions. However, only a limited number of people can access it simultaneously.
Cons
Working with products received for repair can still be complicated, but it might be specific to our situation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Iryna
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
April 2019
Ohhh Lordy this app rules
Ohhh Lordy this app rules
Pros
I haven't come across any other app that works better than this one. It fulfills all your needs, making the others irrelevant.
Cons
The app's color scheme is bothersome and causes discomfort in my eyes. Whenever I use it on my iPad, it leads to eye strain and headaches.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Andrew
Electrical/Electronic Manufacturing, 11-50 employees
Free Trial
January 2019
System Analyst
System Analyst
Pros
It's easy to use and learn which makes it ideal for ERP beginners.
Cons
The support response time is unsatisfactory, as it takes too long to receive answers to our tickets.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Mohit
Electrical/Electronic Manufacturing, 51-100 employees
December 2018
Nice Supply chain software
Nice Supply chain software
Pros
abas ERP software is excellent for supply chain management as it allows tracking of every material and also helps in billing and inventory management.
Cons
The industry changes almost daily, so more frequent updates are necessary. Additionally, good customer support is the key.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Siddesh
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
June 2018
This ERP is more for production and logistics
This ERP is more for production and logistics
Pros
The software is easy to use and runs smoothly on Linux servers. The integration with other software is well-regulated. The production and logistics modules are well-designed and fulfill their function effectively. However, the financial area is quite basic. This application primarily enhances service internally, rather than for external clients.
Cons
It takes time to adapt to the navigation and tools of the system. While it is intuitive, it requires opening numerous windows (resulting in many clicks) to access information. Performance issues arise when dealing with large data volumes, and the documentation/help provided is not always clear. The graphical interface lacks sophistication and appears too simple.
Ease of use
8
Value for money
4
Customer Support
4
Functionality
6
Felix
Information Technology and Services, 11-50 employees
Less than 6 months
June 2018
Best Supply Chain Quality for Price
Best Supply Chain Quality for Price
Pros
Considering the prices of its competitors, I believe this ERP system offers great quality and provides SMEs with a comprehensive inventory management system.
Cons
Unfortunately the application has restrictions when it comes to expanding inventory or dealing with rapidly moving export warehouses, particularly in certain industries.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Marc
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
May 2018
Easy to use
Easy to use
Pros
As a beginner in ERP, I find this Abas ERP very helpful. It is easy to use, easy to learn and saves time.
Cons
I haven't faced any problems with Abas ERP during my two year experience. So far, it has been nothing but a positive experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonelene
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
April 2018
abas ERP overview
abas ERP overview
Pros
ERP MARK 7 greatly assists with various management operations such as order processing, inventories, supplier details, finance commission, processing, manufacturing, payroll, loyalty programs, HR, RFP, employee performance, expenses and profits. It is easy to use and integrates well with other systems.
Cons
Implementing ERP Mark 7 was a wise investment for our company. It was quickly implemented with minimal training required. The support team was very helpful and readily available. The user-friendly layout of the Mark 7 dashboard made it easy to use right from the start.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravinder
Information Technology and Services, 500+ employees
Less than a year
April 2018
User Experience
User Experience
Pros
The system is user-friendly with its easy interfaces and quick access to system modules. It is stable and reliable.
Cons
It cannot function as a standalone system and lacks integration with other systems. Additionally, it is quite expensive which makes it unaffordable for many.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Consumer Goods, 51-100 employees
More than a year
January 2018
Awesome features and ease of use
Awesome features and ease of use
Pros
The ability to create custom interfaces and assign specific groups of people to your company is truly impressive and highly valuable.
Cons
Creating a customized interface for our company, especially for first-time users, is a time-consuming process. Despite its marvelous features, I found it traumatic to use in the start.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gideon
Consumer Goods, 1-10 employees
November 2017
Effective & easily customizable ERP software
Effective & easily customizable ERP software
Pros
By using their inventory mobile app, our inventory accuracy has significantly improved. Additionally, with a coding class from abas, we can make small customizations internally.
Cons
Managing our large and complex bills of materials was a challenge, but we put in some effort to ensure everything go flawlessly through Abas.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deni
Farming, 101-500 employees
More than a year
September 2017
Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.
Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.
Pros
Abas offers a all in one solution that doesn't require picking and choosing from various modules during implementation. Unlike other programs cobbled together from different sources, Abas is a unified system. The technical support provided by Abas is excellent, and their user support and training through the "abas academy" in Virginia are top-notch. They offer frequent multi-day training courses that cover different aspects of the software. The technical training courses are especially valuable, as they teach higher-level users, like system admins, how to program customizations. I've been able to develop useful in-house processes myself. Abas constantly improves and keeps up with technological advancements. The program is impressively stable, running ideally on a Linux server with a cost-effective custom-designed database. In the four years we've been using it, our ERP system has only experienced downtime during power failures or when I made mistakes. In such cases, the support team promptly restored the system, often within an hour. Support tickets, in general, are handled with great efficiency, particularly urgent or critical ones. Additionally, there is a helpful LinkedIn group where users, including IT managers, can communicate and assist each other with Abas-related matters.
Cons
From a technical perspective, programming the proprietary database required a learning curve for those accustomed to working with SQL. The mobile applications are still being developed and not fully implemented. Adding the mobile app server was a significant investment. The system lacked a built-in capability to close idle sessions and free up licenses, so I had to come up with a workaround. There were a few instances where less experienced support technicians were assigned to tickets and couldn't provide much assistance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Craig
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2017
Best flexibility available in ERP systems
Best flexibility available in ERP systems
Pros
The interface of Abas is highly customizable which allows for the addition of extra functionality and improves the user experience. The programming language is easy to learn, and the availability of modern web services makes it suitable for web-based applications. It offers the same level of functionality and flexibility as major ERP providers but without the high cost.
Cons
Tracking and updating customized solutions wasn't as seamless as desired. The small user base in the US made collaboration with other companies challenging, although this is gradually improving.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tom
Aviation & Aerospace, 51-100 employees
More than a year
September 2017
For what it offers, abas' ERP pros outweight any cons
For what it offers, abas' ERP pros outweight any cons
Pros
Being able to manipulate data and create customized reports is highly valuable to me. As a manufacturing company, having all the information stored in one ERP system saves time for every department and provides quick access to any needed information.
Cons
Compared to standard, more conventional software options, the learning curve for this system is longer and requires users to have more advanced skills.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Amy
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
September 2017
ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.
ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.
Pros
ABAS allows complete customization which help you to get exactly what you put into it. The implementation process, though never easy, is well-managed by ABAS. Since going live in January 2016, we have been extremely satisfied. The support team has been excellent, and it's exciting to partner with a company that is always improving and moving forward.
Cons
I find the support system on the portal to be confusing. Personally, I prefer picking up the phone and having a conversation with someone, so that's what I often resort to.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
Less than a year
September 2017
Learning every day
Learning every day
Pros
This system is truly remarkable, offering various ways and options. It provides the ability to create your own interface.
Cons
Any updates need to be manually performed if changes were made, unfortunately, it doesn't happen automatically in invoices.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Iryna
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
September 2017
abas ERP provides an integrated system for tracking our input and output
abas ERP provides an integrated system for tracking our input and output
Pros
abas ERP captures wide range of detailed information, allowing us to generate customized reports. The customer support personnel have been outstanding to work with.
Cons
Our initial setup team was scattered which results in some gaps during the implementation process. However, the team members we've worked with since then have been exceptional.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
September 2017
Great ERP software package overall
Great ERP software package overall
Pros
The ease of use, along with the ability to customize and improve functionality, makes it stand out. It seamlessly integrates with other software packages and runs smoothly on a Linux server.
Cons
Occasionally, error messages still appear in German language which is not great. The learning curve for users is present, and the English documentation/help provided is not always clear.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
September 2017
Very userfriendly software and easy to navigate
Very userfriendly software and easy to navigate
Pros
Unlike larger ERP companies where you speak to a different person each time you need assistance, Abas assigns a dedicated group of people to your company. Building relationships with them has been priceless. They become familiar with our company and its workings, which proves beneficial when we want to make changes within the system as they are already knowledgeable about our business.
Cons
It have a mixed feeling. The system has a wide range of features, which is fantastic! However, initially it can be overwhelming. When you see demos of features you like and want to have right away, you realize the importance of taking a step back and focusing on getting the basics up and running first.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rhonda
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
September 2017
Filters
Sort by:
Do NOT waste your money or time with Abas
Do NOT waste your money or time with Abas
Pros
The selection process impressed me. The salespeople were informative and honest about the functionality.
Cons
The software's proprietary database is quite puzzling. All the field names are in German, and customization is nearly impossible without paying additional fees to Abas. Surprisingly, some of the Professional Services personnel lack adequate knowledge about their own product, particularly in the Finance and Sales areas, where some of our users were more well-versed in Abas than the consultants themselves.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
5
John
Machinery, 51-100 employees
More than a year
November 2023
A solid ERP solution for most
A solid ERP solution for most
Pros
ABAS served as our first ERP system, playing a key role in our business growth. Customizing the system to fit our needs was vital. The teams we collaborated with over the years felt like family and worked as part of our team.
Cons
We used to be ABAS users. As our company grew, we required scheduling features for engineered-to-order and custom manufacturing, and ABAS excelled in scheduling for standard manufacturing. We attempted to customize it, and while we found success with other functions, it didn't work for scheduling. Consequently, we had to find an alternative solution to address this critical aspect. Nonetheless, ABAS remains a great overall solution.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Josh
Machinery, 51-100 employees
More than a year
October 2022
ABAS ERP Review
ABAS ERP Review
Pros
I like the robust support system and the vendor's awareness. Deploying and extending its use is easy, and the integration is seamless.
Cons
Obtaining support from Germany for the upgrade process can be time-consuming due to the time zone differences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Olabisi
Machinery, 101-500 employees
More than a year
July 2022
Abas ERP for Spare Parts
Abas ERP for Spare Parts
Pros
What remarkable is the ease of use. Hovering over an icon provides helpful information about its function. Virtual transfers process is quite simple, and I particularly like the convenience of packing slips and invoicing, including the link to Outlook for sending invoices to customers.
Cons
There are a few too many lines in the Stock Journal, with two lines per transfer being excessive, unnecessary and straining on the eyes. Undoing "posted" mistakes could be made simpler, and it appears that the upcoming update will address this issue, which is a welcoming improvement.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Ashley
Warehousing, 500+ employees
More than a year
June 2022
All these positive reviews make me wonder if we are really using the same software ...
All these positive reviews make me wonder if we are really using the same software ...
Pros
Perhaps it's just our local support that is lacking. Fortunately, we haven't experienced any major blackouts in the last ten years, which is undoubtedly positive. Colleagues who have used the software since its inception are well-versed in its functionality and have developed workarounds for most problems or have come to accept them. Having worked with the software for nearly twenty years, they consider it the state-of-the-art, as they haven't used any other software.
Cons
Where do I begin? As someone mentioned in another review, the colors used in the software can be quite harsh on the eyes. Although this is a minor issue that I can overlook, it's not the only problem. The user experience (UX) is a nightmare. There are endless lists, tabs and fields that are useless for 95% of users. When introducing a new colleague to the software, it becomes tricky and we often find ourselves saying, "Ignore this field" or "You don't need this tab." New colleagues frequently ask about the purpose of specific fields, and we have no idea most of the time. For the past ten years, none of our new colleagues have been able to fully learn how to use the software properly. It's not their fault, as it seems almost impossible unless you grew up using it. In fact, we've had new colleagues become so frustrated with constant complaints from the "old crew" that they ultimately couldn't integrate into the team and decided to quit their jobs. It truly diminishes their motivation. Over the years, we've tried to get some modifications done because we couldn't tolerate the time-consuming workarounds anymore. We've had several expensive in-person meetings with ABAS, during which they took extensive notes, but they have yet to provide any solutions to date.
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Dennis
Mechanical or Industrial Engineering, 11-50 employees
More than a year
November 2020
My experience of using ABAS ERP
My experience of using ABAS ERP
Pros
The software is user-friendly, offering a wide range of options and actions. However, only a limited number of people can access it simultaneously.
Cons
Working with products received for repair can still be complicated, but it might be specific to our situation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Iryna
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
April 2019
Ohhh Lordy this app rules
Ohhh Lordy this app rules
Pros
I haven't come across any other app that works better than this one. It fulfills all your needs, making the others irrelevant.
Cons
The app's color scheme is bothersome and causes discomfort in my eyes. Whenever I use it on my iPad, it leads to eye strain and headaches.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Andrew
Electrical/Electronic Manufacturing, 11-50 employees
Free Trial
January 2019
System Analyst
System Analyst
Pros
It's easy to use and learn which makes it ideal for ERP beginners.
Cons
The support response time is unsatisfactory, as it takes too long to receive answers to our tickets.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Mohit
Electrical/Electronic Manufacturing, 51-100 employees
December 2018
Nice Supply chain software
Nice Supply chain software
Pros
abas ERP software is excellent for supply chain management as it allows tracking of every material and also helps in billing and inventory management.
Cons
The industry changes almost daily, so more frequent updates are necessary. Additionally, good customer support is the key.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Siddesh
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
June 2018
This ERP is more for production and logistics
This ERP is more for production and logistics
Pros
The software is easy to use and runs smoothly on Linux servers. The integration with other software is well-regulated. The production and logistics modules are well-designed and fulfill their function effectively. However, the financial area is quite basic. This application primarily enhances service internally, rather than for external clients.
Cons
It takes time to adapt to the navigation and tools of the system. While it is intuitive, it requires opening numerous windows (resulting in many clicks) to access information. Performance issues arise when dealing with large data volumes, and the documentation/help provided is not always clear. The graphical interface lacks sophistication and appears too simple.
Ease of use
8
Value for money
4
Customer Support
4
Functionality
6
Felix
Information Technology and Services, 11-50 employees
Less than 6 months
June 2018
Best Supply Chain Quality for Price
Best Supply Chain Quality for Price
Pros
Considering the prices of its competitors, I believe this ERP system offers great quality and provides SMEs with a comprehensive inventory management system.
Cons
Unfortunately the application has restrictions when it comes to expanding inventory or dealing with rapidly moving export warehouses, particularly in certain industries.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Marc
Electrical/Electronic Manufacturing, 51-100 employees
Less than 6 months
May 2018
Easy to use
Easy to use
Pros
As a beginner in ERP, I find this Abas ERP very helpful. It is easy to use, easy to learn and saves time.
Cons
I haven't faced any problems with Abas ERP during my two year experience. So far, it has been nothing but a positive experience.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonelene
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
April 2018
abas ERP overview
abas ERP overview
Pros
ERP MARK 7 greatly assists with various management operations such as order processing, inventories, supplier details, finance commission, processing, manufacturing, payroll, loyalty programs, HR, RFP, employee performance, expenses and profits. It is easy to use and integrates well with other systems.
Cons
Implementing ERP Mark 7 was a wise investment for our company. It was quickly implemented with minimal training required. The support team was very helpful and readily available. The user-friendly layout of the Mark 7 dashboard made it easy to use right from the start.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ravinder
Information Technology and Services, 500+ employees
Less than a year
April 2018
User Experience
User Experience
Pros
The system is user-friendly with its easy interfaces and quick access to system modules. It is stable and reliable.
Cons
It cannot function as a standalone system and lacks integration with other systems. Additionally, it is quite expensive which makes it unaffordable for many.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Consumer Goods, 51-100 employees
More than a year
January 2018
Awesome features and ease of use
Awesome features and ease of use
Pros
The ability to create custom interfaces and assign specific groups of people to your company is truly impressive and highly valuable.
Cons
Creating a customized interface for our company, especially for first-time users, is a time-consuming process. Despite its marvelous features, I found it traumatic to use in the start.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Gideon
Consumer Goods, 1-10 employees
November 2017
Effective & easily customizable ERP software
Effective & easily customizable ERP software
Pros
By using their inventory mobile app, our inventory accuracy has significantly improved. Additionally, with a coding class from abas, we can make small customizations internally.
Cons
Managing our large and complex bills of materials was a challenge, but we put in some effort to ensure everything go flawlessly through Abas.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deni
Farming, 101-500 employees
More than a year
September 2017
Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.
Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.
Pros
Abas offers a all in one solution that doesn't require picking and choosing from various modules during implementation. Unlike other programs cobbled together from different sources, Abas is a unified system. The technical support provided by Abas is excellent, and their user support and training through the "abas academy" in Virginia are top-notch. They offer frequent multi-day training courses that cover different aspects of the software. The technical training courses are especially valuable, as they teach higher-level users, like system admins, how to program customizations. I've been able to develop useful in-house processes myself. Abas constantly improves and keeps up with technological advancements. The program is impressively stable, running ideally on a Linux server with a cost-effective custom-designed database. In the four years we've been using it, our ERP system has only experienced downtime during power failures or when I made mistakes. In such cases, the support team promptly restored the system, often within an hour. Support tickets, in general, are handled with great efficiency, particularly urgent or critical ones. Additionally, there is a helpful LinkedIn group where users, including IT managers, can communicate and assist each other with Abas-related matters.
Cons
From a technical perspective, programming the proprietary database required a learning curve for those accustomed to working with SQL. The mobile applications are still being developed and not fully implemented. Adding the mobile app server was a significant investment. The system lacked a built-in capability to close idle sessions and free up licenses, so I had to come up with a workaround. There were a few instances where less experienced support technicians were assigned to tickets and couldn't provide much assistance.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Craig
Electrical/Electronic Manufacturing, 51-100 employees
More than a year
September 2017
Best flexibility available in ERP systems
Best flexibility available in ERP systems
Pros
The interface of Abas is highly customizable which allows for the addition of extra functionality and improves the user experience. The programming language is easy to learn, and the availability of modern web services makes it suitable for web-based applications. It offers the same level of functionality and flexibility as major ERP providers but without the high cost.
Cons
Tracking and updating customized solutions wasn't as seamless as desired. The small user base in the US made collaboration with other companies challenging, although this is gradually improving.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Tom
Aviation & Aerospace, 51-100 employees
More than a year
September 2017
For what it offers, abas' ERP pros outweight any cons
For what it offers, abas' ERP pros outweight any cons
Pros
Being able to manipulate data and create customized reports is highly valuable to me. As a manufacturing company, having all the information stored in one ERP system saves time for every department and provides quick access to any needed information.
Cons
Compared to standard, more conventional software options, the learning curve for this system is longer and requires users to have more advanced skills.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Amy
Electrical/Electronic Manufacturing, 11-50 employees
Less than a year
September 2017
ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.
ABAS is an ERP system made complete by its functioning software and knowledgeable personnel.
Pros
ABAS allows complete customization which help you to get exactly what you put into it. The implementation process, though never easy, is well-managed by ABAS. Since going live in January 2016, we have been extremely satisfied. The support team has been excellent, and it's exciting to partner with a company that is always improving and moving forward.
Cons
I find the support system on the portal to be confusing. Personally, I prefer picking up the phone and having a conversation with someone, so that's what I often resort to.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
Less than a year
September 2017
Learning every day
Learning every day
Pros
This system is truly remarkable, offering various ways and options. It provides the ability to create your own interface.
Cons
Any updates need to be manually performed if changes were made, unfortunately, it doesn't happen automatically in invoices.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Iryna
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
September 2017
abas ERP provides an integrated system for tracking our input and output
abas ERP provides an integrated system for tracking our input and output
Pros
abas ERP captures wide range of detailed information, allowing us to generate customized reports. The customer support personnel have been outstanding to work with.
Cons
Our initial setup team was scattered which results in some gaps during the implementation process. However, the team members we've worked with since then have been exceptional.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
September 2017
Great ERP software package overall
Great ERP software package overall
Pros
The ease of use, along with the ability to customize and improve functionality, makes it stand out. It seamlessly integrates with other software packages and runs smoothly on a Linux server.
Cons
Occasionally, error messages still appear in German language which is not great. The learning curve for users is present, and the English documentation/help provided is not always clear.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
September 2017
Very userfriendly software and easy to navigate
Very userfriendly software and easy to navigate
Pros
Unlike larger ERP companies where you speak to a different person each time you need assistance, Abas assigns a dedicated group of people to your company. Building relationships with them has been priceless. They become familiar with our company and its workings, which proves beneficial when we want to make changes within the system as they are already knowledgeable about our business.
Cons
It have a mixed feeling. The system has a wide range of features, which is fantastic! However, initially it can be overwhelming. When you see demos of features you like and want to have right away, you realize the importance of taking a step back and focusing on getting the basics up and running first.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rhonda
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
September 2017